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Holiday Inn Express Dubai, Jumeirah
Holiday Inn Express Dubai, Jumeirah
Holiday Inn Express Dubai, Jumeirah
Holiday Inn Express Dubai, Jumeirah
Holiday Inn Express Dubai, Jumeirah
Holiday Inn Express Dubai, Jumeirah
Holiday Inn Express Dubai, Jumeirah

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7.9

Very good

2,059 reviews

2,059 reviews

Breakfast7
Housekeeping2
Beach1
See map

7.5

Very good

Location rating score

Very good location - 1.15 kilometers from city center
Parking
FREE
Popular landmarks
Dubai Creek 3.6 km
The Dubai Mall 5.0 km
Burj Khalifa 5.1 km
Dubai Aquarium & Underwater Zoo 5.2 km
The Dubai Fountain 5.3 km
Wild Wadi Waterpark 14.2 km
Burj Al Arab 14.3 km
Ski Dubai 15.8 km
Atlantis Aquaventure Waterpark 19.5 km
Dubai Miracle Garden 20.5 km
Nearby landmarks
Scientific Clinical Laboratories 200 m
Quality 210 m
Quality Supermarket 220 m
Etihad Museum 340 m
VIP Grocery 340 m
Bin Khumari 430 m
Dubai Dry Docks 570 m
Al Diyafa Shopping Center 580 m
Fondue Art Centre 600 m
AL HUDAIBA COMMUNITY PARK 610 m

Holiday Inn Express Dubai, Jumeirah

Jumeirah Road, Bur Dubai, Dubai, United Arab Emirates - See map

In addition to the standard of IHG Clean Promise, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Bur Dubai part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Restaurant and fitness center are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Breakfast [free]

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Golf course [on-site]

Fitness center

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Value for money7.9
Location rating7.5
Nearest airportDubai International Airport (DXB)
Distance to airport9.5 km

Rooms available at Holiday Inn Express Dubai, Jumeirah

Very good
Room comfort & quality

7.7

2 Single Beds Non Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 Bed With Sofa Bed Nonsmoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
2 Single Beds Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 Bed With Sofa Bed Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Standard Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 double b...
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Room, Smoking (With Sofa Bed)
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices
Room, Non Smoking (with Sofa Bed)
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices
Standard Room, 1 King Bed with Sofa bed, Smoking
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
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Room with 2 Double Beds
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Holiday Inn Express Dubai, Jumeirah?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Holiday Inn Express Dubai, Jumeirah?

    Holiday Inn Express Dubai, Jumeirah is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, Holiday Inn Express Dubai, Jumeirah has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange car rental for you.

    Is breakfast offered at Holiday Inn Express Dubai, Jumeirah?

    Start your mornings right, with the continental and buffet breakfast options offered at Holiday Inn Express Dubai, Jumeirah.

    What are my dining options at Holiday Inn Express Dubai, Jumeirah?

    Holiday Inn Express Dubai, Jumeirah features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

    What is the closest train, metro, or bus station to Holiday Inn Express Dubai, Jumeirah?

    The closest train, metro, or bus station is Al Jafiliya Metro Station, 2.3 km away from Holiday Inn Express Dubai, Jumeirah.

    What restaurants are nearby Holiday Inn Express Dubai, Jumeirah?

    Holiday Inn Express Dubai, Jumeirah’s neighborhood is Bur Dubai which includes popular restaurants such as The Cheesecake Factory, Lal Qila and Al-Mallah.

    What popular shopping places are close to Holiday Inn Express Dubai, Jumeirah?

    Located in the Bur Dubai area, Holiday Inn Express Dubai, Jumeirah is close to great shopping choices like Karama Market, Marsam Mattar and Al Ghazal Mall.

    What are popular attractions near Holiday Inn Express Dubai, Jumeirah?

    Holiday Inn Express Dubai, Jumeirah is located in Bur Dubai area, which is famous for attractions such as Dubai Museum & Al Fahidi Fort, Dubai Frame and Dubai Dolphinarium.

    What popular natural sightseeing spots are close to Holiday Inn Express Dubai, Jumeirah?

    Holiday Inn Express Dubai, Jumeirah is located within Bur Dubai, which makes it conveniently close to natural sights including Za'abeel Park and Creek Park.

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    Explore the neighborhood

    What people love about Holiday Inn Express Dubai, Jumeirah

    • 10

      Exceptional

      "Must book this hotel services and rooms are very nice"

      Dinesh

      |

      October 22, 2022

    • 7.6

      Very good

      "Good, recommend it"

      Junming

      |

      August 20, 2022

    • 7.2

      Very good
      Breakfast

      "Great breakfast for the price."

      shayan

      |

      August 15, 2022

    Overall rating:

    7.9

    Very good
    2,059 reviews
    Cleanliness
    8.1
    Facilities
    7.1
    Location
    7.5
    Read all reviews >
    What travelers say they love:
    Really amazing place to stay
    kashif from United Arab Emirates
    Business traveler
    More about Holiday Inn Express Dubai, Jumeirah

    More about Holiday Inn Express Dubai, Jumeirah

    Holiday Inn Express Dubai, Jumeirah

    Wake up to a magical day and enjoy all that Dubai offers with a stay at Holiday Inn Express Dubai, Jumeirah. Looking for lots of choices? Holiday Inn Express Dubai, Jumeirah spoils you for choices in activities, with its convenient location just 5.0 km from the Burj Khalifa.
    The facilities and services provided by Holiday Inn Express Dubai, Jumeirah ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides car hire services to help you find what you want in Dubai.
    Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service. The hotel's on-site laundromat and laundry service help you keep your favorite travel outfits clean so you can pack less.
    In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel.
    Experience high-quality room facilities during your stay at Holiday Inn Express Dubai, Jumeirah. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator and a coffee or tea maker in some rooms.
    Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


    Dining and things to do

    Start your vacation days in the best possible way. Your mornings at Holiday Inn Express Dubai, Jumeirah begin with a complimentary breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! Holiday Inn Express Dubai, Jumeirah has a selection of cuisine types including halal options.
    Have fun at night with your travel companions right at the hotel's bar. Guests of Holiday Inn Express Dubai, Jumeirah can even have groceries delivered to their room for cooking, using the hotel's special service.
    To fill your days, be sure to check out the fantastic facilities offered at Holiday Inn Express Dubai, Jumeirah. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the dart board, tennis court and golf course on site in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area.
    Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


    Around the property

    There are many attractions to discover within close proximity to Holiday Inn Express Dubai, Jumeirah. Pose in front of The Dubai Fountain located 5.2 km away, and you can always show your friends the time you went to Dubai. Whatever you may be looking to buy on your trip to Dubai, chances are you'll find it at The Dubai Mall located 4.9 km away.

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    Amenities and facilities
    Very good
    Facilities

    7.1

    Most talked about facilities

    Breakfast

    17 mentions

    Housekeeping

    6 mentions

    Beach

    4 mentions

    Internet

    2 mentions

    Languages spoken

    • English
    • Arabic
    • Filipino
    • French
    • German
    • Hindi
    • Russian

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Dart board
    • Fitness center
    • Golf course [on-site]
    • Tennis court
    • Ticket services
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alternative meal arrangement
    • Bar
    • Breakfast [free]
    • Coffee shop
    • Grocery delivery
    • Happy hour
    • Kitchen
    • Restaurant [halal]
    • Restaurants
    • Room service
    • Vending machine

    Services and conveniences

    • Air conditioning in public area
    • Cash withdrawal
    • Contactless check-in/out
    • Convenience store
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Gift/souvenir shop
    • Grooming service
    • Ironing service
    • Laundromat
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shops
    • Smoking area

    For the kids

    • Babysitting service
    • Kids meal

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Airport transfer
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car

    Available in all rooms

    • Accessible by elevator
    • Adapter
    • Additional toilet
    • Air conditioning
    • Alarm clock
    • Carpeting
    • Closet
    • Clothes rack
    • Coffee/tea maker
    • Daily newspaper
    • Desk
    • Executive lounge access
    • Fire extinguisher
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Interconnecting room(s) available
    • Internet access – LAN
    • Internet access – wireless
    • Ironing facilities
    • Linens
    • Locker
    • Mini bar
    • Mobile hotspot device
    • Private bathroom
    • Radio
    • Refrigerator
    • Safety/security feature
    • Satellite/cable channels
    • Seating area
    • Shower
    • Sleep comfort items
    • Smoke detector
    • Socket near the bed
    • Sofa
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Walk-in shower
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • Continental
    • Buffet
    Restaurants on site

    The Great Room

    • Cuisine: International
    • Menu: Buffet, A-la-carte
    Location
    Jumeirah Road, Bur Dubai, Dubai, United Arab Emirates
    Very good
    Location

    7.5

    Airports

    • Dubai International Airport (DXB)
      9.5 km
    • Sharjah International Airport (SHJ)
      26.5 km

    Public transportation

    • Al Jafiliya Metro Station
      2.3 km
    • World Trade Center Metro Station
      2.4 km

    Hospital or clinic

    • Scientific Clinical Laboratories
      200 m

    Shopping

    • The Dubai Mall
      5.0 km

    Convenience store

    • On-site

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Dubai Creek
      3.6 km
    • The Dubai Mall
      5.0 km
    • Burj Khalifa
      5.1 km
    • Dubai Aquarium & Underwater Zoo
      5.2 km
    • The Dubai Fountain
      5.3 km
    • Wild Wadi Waterpark
      14.2 km
    • Burj Al Arab
      14.3 km
    • Ski Dubai
      15.8 km
    • Atlantis Aquaventure Waterpark
      19.5 km
    • Dubai Miracle Garden
      20.5 km

    Nearby landmarks

    • Scientific Clinical Laboratories
      200 m
    • Quality
      210 m
    • Quality Supermarket
      220 m
    • Etihad Museum
      340 m
    • VIP Grocery
      340 m
    • Bin Khumari
      430 m
    • Dubai Dry Docks
      570 m
    • Al Diyafa Shopping Center
      580 m
    • Fondue Art Centre
      600 m
    • AL HUDAIBA COMMUNITY PARK
      610 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-5 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 6-17 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 18 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • The hotel offers a shuttle service to the beach and shopping mall with no extra charge.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Getting around

    • Travel time to airport (minutes)20

    Extras

    • Daily Internet/Wi-Fi fee0.00 AED

    The property

    • Non-smoking rooms/floorsYes
    • Number of bars/lounges1
    • Number of floors7
    • Number of restaurants1
    • Number of rooms 193

    Parking

    • Daily parking fee0.00 AED
    Property announcements

    Please note that the hotel offers transfer from/to Dubai International Airport (surcharges apply). Guests are kindly requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation. Please note that if a third party credit card was used, guests will be charged at the time of check-in and the previous amount will be reversed back to the other credit card. Please note that guests are subject to an early departure fee should anyone leave before the confirmed departure date. The Hotel will take the liberty to charge the guest for one additional night as an early departure fee or a certain fixed amount. Please contact the property for more information.

    Reviews of Holiday Inn Express Dubai, Jumeirah from real guests

    Provided by verified guests of Agoda
    7.7
    /
    10
    Cleanliness8.1
    Facilities7.1
    Location7.5
    Room comfort and quality7.7
    Service7.9
    Value for money7.9
    High score for Dubai
    Rating
    9+ Exceptional (38)
    8-9 Excellent (24)
    7-8 Very Good (41)
    6-7 Good (14)
    <6 Below Expectation (39)
    Time of the year
    Mar - May (35)
    Jun - Aug (44)
    Sep - Nov (40)
    Dec - Feb (37)
    All guests (244)
    All room types
    All languages

    Show reviews that mention 

    Showing 156 verified guest comments
    12345
    10.0
    Exceptional
    Mubarak from United Arab Emirates
    Business traveler
    1 Bed With Sofa Bed Nonsmoking
    Stayed 3 nights in December 2020

    Great Experience at Holiday Inn express Jumeirah DUBAI”

    Located just near beach of the city (perfect location), the hotel is clean and provides u great hospitality. The hotel manager Mr. Mohamed Elbalshy is very helpful and will guide u throughout your stay. The staffs were very helpful especially Karen, you can see her smile behind her mask! The hotel provides u almost every facilities from good rooms to bar, restaurant and more. The restaurant of hotel was great. When I say food was great (I mean it :)) Overall experience was awesome. I’ll recommend this hotel to everyone :). You won’t regret, just be there :)

    Reviewed December 27, 2020

    See room deals

    10.0
    Exceptional
    MOHIUDDIN from United Arab Emirates
    Couple
    1 Bed With Sofa Bed Nonsmoking
    Stayed 1 night in December 2019

    Great value for money”

    The room is quite large and other amenities are good as well. The area is near to La Mer beach and also the area nearby is very calm.

    Reviewed January 16, 2020

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    10.0
    Exceptional
    kashif from United Arab Emirates
    Business traveler
    2 Single Beds Smoking
    Stayed 1 night in May 2022

    Really amazing place to stay”

    Really amazing place to stay

    Reviewed May 23, 2022

    See room deals

    10.0
    Exceptional
    Michelle from United Arab Emirates
    Family with young children
    1 Bed With Sofa Bed Nonsmoking
    Stayed 2 nights in October 2021

    Excellent hotel”

    Friendly and warm staff

    Reviewed October 24, 2021

    See room deals

    9.6
    Exceptional
    Arlene from United Arab Emirates
    Couple
    1 Bed With Sofa Bed Nonsmoking
    Stayed 1 night in November 2020

    Exceptional”

    Friendly staff, location and food is nice, fantastic service especially with breakfast staff Newell and Alsani

    Reviewed November 21, 2020

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    10.0
    Exceptional
    kashif from United Arab Emirates
    Group
    1 Bed With Sofa Bed Nonsmoking
    Stayed 1 night in October 2020

    simple awesome ”

    Best experience

    Reviewed October 10, 2020

    See room deals

    9.6
    Exceptional
    Ghada
    Family with teens
    1 Bed With Sofa Bed Smoking
    Stayed 7 nights in July 2019

    excellentservice”

    I liked the room and breakfast

    Reviewed July 24, 2019

    See room deals

    9.6
    Exceptional
    Roohi from Bahrain
    Couple
    Standard Room
    Stayed 1 night in January 2021

    Exceptional”

    Best customer service

    Reviewed January 31, 2021

    See room deals

    8.0
    Excellent
    Denise from Australia
    Couple
    1 Bed With Sofa Bed Nonsmoking
    Stayed 2 nights in February 2020

    Not Quite What I Expected!”

    Although this hotel was a good price and in fair condition I was surprised at how run down the room we stayed in was. I don't know the age of the property but disappointed how shabby the bathroom was. The whole room was clean enough but stains on the couch and very bad mildew along the base of the shower door which also did not slide very well at all. Maintenance on the shower alcoves, a wash on the tiles and a lick of paint is all that would be needed to bring the rooms up to a better standard. Perhaps the hotel is planning a refurbishment which is well due, just hadn't happened before we stayed. Comfortable bed, great buffet breakfast and generally helpful staff. The location is opposite the Dry Dock but walking distance to many shops and eateries. Overall a pleasant stay and I would recommend due to this fact.

    Reviewed February 05, 2020

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    8.8
    Excellent
    Muhammad from United Arab Emirates
    Couple
    1 Bed With Sofa Bed Nonsmoking
    Stayed 1 night in June 2019

    Excellent”

    nice hotel , breakfast is fantastic .....money value ....reception guy mohemed is helpful.

    Reviewed July 08, 2019

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    8.0
    Excellent
    Lovely from United Arab Emirates
    Couple
    1 Bed With Sofa Bed Smoking
    Stayed 1 night in June 2019

    Price is reasonable! Staff are very efficient.”

    Pross ... Good value for money...cons... Swimming pool is not there but it is fine all in all I had a comfortable stay in Holiday Inn.

    Reviewed June 16, 2019

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    8.0
    Excellent
    Jeyson from Saudi Arabia
    Solo traveler
    1 Bed With Sofa Bed Nonsmoking
    Stayed 1 night in August 2019

    One Night”

    The hotel was good for me, the room is big and clean. The breakfast is ok. Have a pleasant stay in this hotel.

    Reviewed August 15, 2019

    See room deals

    8.4
    Excellent
    Abdulnaser from United Arab Emirates
    Solo traveler
    1 Bed With Sofa Bed Nonsmoking
    Stayed 1 night in July 2019

    Excellent”

    The hotel is modern and good , needs some improvements

    Reviewed July 20, 2019

    See room deals

    7.2
    Very good
    Frances from United Arab Emirates
    Group
    1 Bed With Sofa Bed Nonsmoking
    Stayed 1 night in June 2019

    Good option if going to Jumeirah 1 La Mer”

    It's a good business hotel. The rooms are a good size and basic amenities like toothbrush and cotton buds are available upon request. The AC temperature can be adjusted as well, not like the usual temperature controlled set by the hotel. Breakfast was descent, enough food choices to fill the stomach, but nothing to rave about. Free parking and wifi. Accommodating staffs. The only disappointing thing is they don't have a pool or steam/sauna. They do have a gym, though with basic equipment and is open for 24 hours, room card accessible. Location is 5 minutes drive to La Mer, not behind the hotel nor walking distance to the beach as was previously reviewed by one client. Dry docks is at the front of the hotel. Overall, a good value for money.

    Reviewed July 03, 2019

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    8.0
    Excellent
    ghazaleh
    Solo traveler
    1 Bed With Sofa Bed Nonsmoking
    Stayed 11 nights in July 2019

    Very good”

    It’s very good hotel I recommend it

    Reviewed August 01, 2019

    See room deals

    8.0
    Excellent
    Mahendra from United Arab Emirates
    Solo traveler
    1 Bed With Sofa Bed Nonsmoking
    Stayed 2 nights in July 2019

    Business Trip”

    Nice place, Nice location

    Reviewed July 31, 2019

    See room deals

    5.2
    Firasat from United Arab Emirates
    Couple
    Standard Room
    Stayed 2 nights in September 2021

    Hoilday in Express Juniarah”

    After a painful and stressful check in at 0200 in night, I was looked after very very well by Yusra. She is a wonderful girl. Outstanding understanding of Business and guests requirements. If something was good about the Hotel, It was Yusra. We went to check at 0200 in morning. Found a queue on check in recpetion desk. One person was checking in and was calling som one for every check in. He was taking more than 15 minutes to check in one guest. When my turn came after 45 minutes he asked for payment which was well above and beyond ny agreed rates. He started arguing in front of other guests. I paid the amount he wanted me to pay to let other check in asap at 0200 in night. He was not bothered about his guests. I booked a non smoking floor and in fact informed the hotel after the reservation on phone that i need a non smoking room. he forcefuly asked me to stay in a smoking room as there was no other room avaialble. we went up to room and returned back from corridor as it was full of smell of tobacco. we came down and requested for a non smoking room. Now he said there is a room available but need making up. we waited for another 40 minutes. It was surprsng that the room was not made up in morning after the guest check out... ultimately we went to rrom at 0315 hrs. We booked the breakfast with hotel. It was another worst experience. There were queues to get a breakfast. we waited for 15 minutes for our turn. In return what we got were dry, tasteless fried eggs and noodles. It was a very basic and limited breakfast with extremely limited options. toast were tasteless and quality of food was poor. The only good thing was coffee. Our best experienced started after breakfast when i went to see Yusra. She was a young energetic polite and kind girl looking after the guests. She listened to me about my experience patiently . She offered and gave all the necessary reassurances and attention. she even helped me by guiding me about different places to visit in Dubai. she w

    Reviewed October 05, 2021

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    6.0
    Dalia from Egypt
    Solo traveler
    1 Bed With Sofa Bed Nonsmoking
    Stayed 1 night in July 2019

    Good hotel I recommend it ”

    Good breakfast & good services & quiet location good to relax & be fresh. Not for shopping far from all malls.

    Reviewed August 01, 2019

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    5.6
    Dalia from Egypt
    Solo traveler
    1 Bed With Sofa Bed Nonsmoking
    Stayed 1 night in July 2019

    Good reasonable priced hotel ”

    Good hotel with reasonable price. With good buffet breakfast.. problem is this hotel far from shopping malls & far from metro station & far from sheikh zayed road. Good for relaxation or beach

    Reviewed August 02, 2019

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    5.6
    Monie from United Arab Emirates
    Family with young children
    1 Bed With Sofa Bed Nonsmoking
    Stayed 1 night in July 2019

    Above average”

    We enjoyed our stay in Holiday inn jumeirah. Though the underground parking scratch our big car bec it's too narrow. Not a great location for tourist.

    Reviewed December 16, 2019

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    12345
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