8.2

Excellent
/10
(1,740 reviews)See what guests said
Highly rated by guests – 89% would recommend
Housekeeping11
Breakfast3
Shops2
See map

8.2

Excellent

Location rating score

Excellent location
Popular landmarks
Nan Lian Garden 3.5 km
Tsim Sha Tsui East 5.5 km
Hong Kong Skyline 5.8 km
Victoria Harbour 5.9 km
Victoria Peak (The Peak) 8.8 km
Ocean Park Thrill Mountain 10.1 km
Hong Kong Disneyland 18.7 km
Ngong Ping 360 29.4 km
Lantau Island 29.4 km
Tian Tan Buddha (Big Buddha) 33.4 km
Nearby landmarks
AIA Kowloon Tower 80 m
Millennium City 2 170 m
Millennium City 1 230 m
Lilly (Kowloon East) 230 m
apm 240 m
Kwun Tong Plaza 330 m
Kwun Tong MTR Station 340 m
Shui Wo Streeet Public Library 350 m
Millennium City 3 370 m
Shui Wo Street Market 380 m
Holiday Inn Express Hong Kong Kowloon CBD2

"Friendly reception staff, lots of sockets in the room."

Kenneth - October 23, 2020
1 Queen Bed Standard Room Holiday Inn Express Hong Kong Kowloon CBD2
Lobby Holiday Inn Express Hong Kong Kowloon CBD2
Lobby Holiday Inn Express Hong Kong Kowloon CBD2
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Free Wi-Fi

Holiday Inn Express Hong Kong Kowloon CBD2

97 How Ming Street Kwun Tong, Kowloon East, Hong Kong, Hong Kong SAR, China - See map
Attention

This property is in high demand!

8 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 80 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

Your dates are popular among travelersPopular destination! Properties in Hong Kong are being booked every minute!
Value for money8.2
Distance to city center0.1km
Location rating8.2

Rooms available at Holiday Inn Express Hong Kong Kowloon CBD2

1 Queen Bed Standard Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
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Standard Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds or 1 queen be...
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1 King Bed Standard
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 king bed
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Specialty Room
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 2 single beds or 1 queen be...
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1 Queen Standard City View High Floor
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 king bed
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1 Queen Bed Standard Single Sofa Bed
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 1 sofa bed and 1 queen bed
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1 Queen Bed Standard Extra Floor Space
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 double bed
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2 Single Standard City View High Floor
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
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2 Single Bed Standard Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
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Standard Queen Room with single sofa bed
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 queen bed and 1 sofa bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Holiday Inn Express Hong Kong Kowloon CBD2?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Holiday Inn Express Hong Kong Kowloon CBD2?

For those who wish to drive their own cars, Holiday Inn Express Hong Kong Kowloon CBD2 has a car park that's close to the hotel. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Holiday Inn Express Hong Kong Kowloon CBD2?

Wake up to a great buffet breakfast at Holiday Inn Express Hong Kong Kowloon CBD2. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 129 HKD for adults and 129 HKD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Holiday Inn Express Hong Kong Kowloon CBD2?

Holiday Inn Express Hong Kong Kowloon CBD2 features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Holiday Inn Express Hong Kong Kowloon CBD2?

You may choose an indoor venue for your special gathering. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, in-house planning, event decoration and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including food and beverage and flower petals are available upon request.

Can business events be hosted at Holiday Inn Express Hong Kong Kowloon CBD2?

can accommodate up to 0 people.

What is the smoking policy at Holiday Inn Express Hong Kong Kowloon CBD2?

Holiday Inn Express Hong Kong Kowloon CBD2 does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Holiday Inn Express Hong Kong Kowloon CBD2?

The closest train, metro, or bus station to Holiday Inn Express Hong Kong Kowloon CBD2 is Tsun Yip Lane Bus Stop, 70 m away.

What restaurants are nearby Holiday Inn Express Hong Kong Kowloon CBD2?

Holiday Inn Express Hong Kong Kowloon CBD2’s neighborhood is Kowloon East which includes popular restaurants such as HOW, Hong Kong, Factory 99, Hong Kong and Doctor Beans (Fully Industrial Building), Hong Kong.

What popular shopping places are close to Holiday Inn Express Hong Kong Kowloon CBD2?

Located in the Kowloon East area, Holiday Inn Express Hong Kong Kowloon CBD2 is close to great shopping choices like Yue Man Hawker Bazaar, apm and Yue Man Square Ym.

What are popular attractions near Holiday Inn Express Hong Kong Kowloon CBD2?

Holiday Inn Express Hong Kong Kowloon CBD2 is located in Kowloon East area, which is famous for attractions such as Nan Lian Garden, Chi Lin Nunnery and U Mall.

What popular beaches are close to Holiday Inn Express Hong Kong Kowloon CBD2?

Holiday Inn Express Hong Kong Kowloon CBD2 is located in the Kowloon East area, which includes Silverstrand Beach, Clear Water Bay Beach and Tai Wan Tau Village.

What popular natural sightseeing spots are close to Holiday Inn Express Hong Kong Kowloon CBD2?

Holiday Inn Express Hong Kong Kowloon CBD2 is located within Kowloon East, which makes it conveniently close to natural sights including Hk Farm - Ngau Tau Kok, Grass Patch On 29 and Black Hill.

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Explore the neighborhood

What people love about Holiday Inn Express Hong Kong Kowloon CBD2

  • 9.6

    Exceptional
    Cleanliness

    "Room is clean and food is delicious."

    CHUN

    |

    May 28, 2019

  • 9.6

    Exceptional

    "The front desk is very professional."

    CHUN

    |

    May 28, 2019

  • 10.0

    Exceptional

    "Stayed for many times, so good!"

    yuen

    |

    March 8, 2021

Property ranking|Compared to 1,231 Hong Kong properties
See all rankings
Value for money score
8.3/10
Cleanliness score
8.6/10
Service score
8.3/10
Overall score
8.2/10
Better than
91
%
of Hong Kong properties
Better than
90
%
of Hong Kong properties
Better than
86
%
of Hong Kong properties
Better than
84
%
of Hong Kong properties
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Overall rating:

8.2

Excellent
1,740 reviews
Cleanliness
8.6
Facilities
7.6
Location
8.2
Read all reviews >
What travelers say they love:
The service is much better than I expected.
CHUN from Hong Kong SAR, China
Solo traveler
More about Holiday Inn Express Hong Kong Kowloon CBD2

More about Holiday Inn Express Hong Kong Kowloon CBD2

Ideal for fun and relaxation, Holiday Inn Express Hong Kong Kowloon CBD2 is located in the Kwun Tong area of Hong Kong. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

All the services and amenities you have come to expect from InterContinental Hotels Group are right in the comfort of your own home. This property offers numerous on-site facilities to satisfy even the most discerning guest.

All guestrooms feature a variety of comforts. Many even provide towels, flat screen television, air conditioning, alarm clock, satellite/cable TV to please the most discerning guest. The property's host of recreational offerings ensures you have plenty to do during your stay. Holiday Inn Express Hong Kong Kowloon CBD2 is your one-stop destination for quality accommodation in Hong Kong.

Show less
Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Breakfast

4 mentions

Housekeeping

2 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Dining, drinking, and snacking

  • Breakfast [free]
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Vending machine

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Services and conveniences

  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Wheelchair accessible

Access

  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [nearby]
  • Rental car

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Complimentary tea
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • LAN Internet in room [free]
  • Non-smoking
  • Shower
  • Slippers
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
Restaurants on site

Walter Bistro

  • Cuisine: International
  • Menu: A-la-carte
Location
97 How Ming Street Kwun Tong, Kowloon East, Hong Kong, Hong Kong SAR, China
Excellent
Location

8.2

Hospital or clinic

  • Margaret Trench Medical
    900 m

Shopping

  • Ladies Market
    5.4 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    120 m
What's nearby

Popular landmarks

  • Nan Lian Garden
    3.5 km
  • Tsim Sha Tsui East
    5.5 km
  • Hong Kong Skyline
    5.8 km
  • Victoria Harbour
    5.9 km
  • Victoria Peak (The Peak)
    8.8 km
  • Ocean Park Thrill Mountain
    10.1 km
  • Hong Kong Disneyland
    18.7 km
  • Ngong Ping 360
    29.4 km
  • Lantau Island
    29.4 km
  • Tian Tan Buddha (Big Buddha)
    33.4 km

Nearby landmarks

  • AIA Kowloon Tower
    80 m
  • Millennium City 2
    170 m
  • Millennium City 1
    230 m
  • Lilly (Kowloon East)
    230 m
  • apm
    240 m
  • Kwun Tong Plaza
    330 m
  • Kwun Tong MTR Station
    340 m
  • Shui Wo Streeet Public Library
    350 m
  • Millennium City 3
    370 m
  • Shui Wo Street Market
    380 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until00:00
  • Check-out from00:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee700 HKD
  • Distance from city center0.1km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)129 HKD
  • Daily Internet/Wi-Fi fee0 HKD

The property

  • Local Tax ID/ Rental LicenseN/A
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges0
  • Number of floors29
  • Number of restaurants1
  • Number of rooms 286
  • Room voltage220
  • Year property opened2018
  • Most recent renovation2018

Parking

  • Daily parking fee0 HKD
Property announcements

Room rate includes breakfast for maximum 2 registered guests.

Reviews of Holiday Inn Express Hong Kong Kowloon CBD2 from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.6
Facilities7.6
Location8.2
Service8.3
Value for money8.2
High score for Hong Kong
Rating
9+ Exceptional (50)
8-9 Excellent (28)
7-8 Very Good (50)
6-7 Good (7)
<6 Below Expectation (33)
Time of the year
Mar - May (40)
Jun - Aug (48)
Sep - Nov (33)
Dec - Feb (47)
Don't miss out!Properties in Hong Kong are being booked every minute!
All guests (721)
All room types
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Show reviews that mention 

Showing 168 verified guest comments
12345
8.0
Excellent
Hue
Solo traveler
Standard Room
Stayed 13 nights in March 2020

Very good”

Hotel is new and clean, bathroom spacious by HK standards. There is not gym/pool as expected as it is Holiday Inn, but there is a self-operated laundry room and reading/study room which are well-kept

Reviewed March 21, 2020

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Dear Hue, Thank you for choosing Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your staying experience with us. This is our pleasure to receive your positive feedback on our hotel and room layout. “No More No Less” is the core concept of Express which provide all fundamental needs with a simple but focusing service philosophy. We will keep it up and maintain our status as a “Great hotel Guests Love” within the Holiday Inn Brand family. We look forward to having an opportunity to serve you again in the near future. Your Sincerely, Holiday Inn Express Hong Kong Kowloon CBD2

Responded March 24, 2020
Holiday Inn Express Hong Kong Kowloon CBD2
10.0
Exceptional
Poh from Singapore
Couple
Stayed 2 nights in August 2019

Clean and cozy”

Very near Kwun Tong MTR. Maximum of 10 ministers walk from the MTR station. Just take note that the traffic during rush hour there can be quite packed. MTR journey from hotel to airport can take up to 1 hour 30 mins. Breakfast was acceptable, but by the second day it can get boring. Nevertheless, at this price range, it’s worth staying for it’s relatively convenient location.

Reviewed August 27, 2019

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Dear Poh, we would like to thank you for your rewarding feedback. It is fantastic to hear that you have greatly appreciated our prime location. We aim to provide exceptional service from the heart, and it is indeed gratifying to hear such wonderful comments from you. We sincerely thanks for your kind feedback that almost equals to nourish us which maintained our metabolism. We look forward to welcoming you back very soon. With warm regards, Holiday Inn Express Hong Kong Kowloon CBD2

Responded September 25, 2019
Holiday Inn Express Hong Kong Kowloon CBD2
9.2
Exceptional
Weenie from Philippines
Couple
Standard Room
Stayed 3 nights in February 2019

We had a pleasant stay in this hotel, it’s quite clean but the aircon wasnt that cold enough..”

The only lacking of all amenities was a lotion but dont them anyways. The only concern we had is that we had the same variety of foods for breakfast buffet every day. The Bus station was just a few walks away from the hotel take a U-shape walk, From the Airport take the bus A22 and it will take you to the bus station across the street of the hotel just pass through the bridge. Try the dumpling store (bafang) was just across the bridge from the hotel, too bad we just saw it the night before we check out because the view from the hotel block the signage of it. The bed was nice and comfy. The tv channel choices were limited. The cleaning lady was so nice to us and greeted us every time.

Reviewed February 14, 2019

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Dear Weenie, Thank you very much for your exceptional review. We are delighted to hear that our service and facilities were able to go above and beyond to ensure you a lovely stay at Holiday Inn Express Hong Kong Kowloon CBD2. We do look forward to welcoming you back in the not too distant future. Yours sincerely, Holiday Inn Express Hong Kong CBD2

Responded February 19, 2019
Holiday Inn Express Hong Kong Kowloon CBD2
10.0
Exceptional
Miu from Hong Kong SAR, China
Business traveler
Standard Room
Stayed 1 night in October 2020

A comfort stay”

I work in Kwun Tong so I stay in the hotel quite a number of times. The room is neat and tidy. Staffs are nice especially the room keeping staff Winnie who remembers the details for my stay. So I really appreciate the service here. The only thing is I go to work early in the morning so cannot have the breakfast. It would be great if it can be changed to washing/ meals voucher.

Reviewed October 21, 2020

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Dear Miu, Thank you for choosing Holiday Inn Express Hong Kong Kowloon CBD2 and we treasure our loyalty guest likes you. We thank you for your highlight and appreciate on Winnie, we have passed the praise to her. We do provide breakfast box as alternative for the guest who working out early, please feel free to contact our reception staff if such arrangement is needed. We look forward to welcoming you all back to the hotel in the near future at the hotel for your next stay. Your Sincerely, Holiday Inn Express Hong Kong Kowloon CBD2

Responded November 06, 2020
Holiday Inn Express Hong Kong Kowloon CBD2
9.2
Exceptional
Chak from Hong Kong SAR, China
Couple
Standard Room
Stayed 1 night in September 2020

Clean and tidy room, Excellent location!”

The hotel is overall good, with a clean and tidy room, extremely close to the MTR and the CBD. The facilities are as expected for an affordable hotel. However, there is room for improvement in the breakfast.

Reviewed October 25, 2020

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Dear Chak, Thank you for choosing Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your staying experience with us. We are glad to see your compliments on the hotel accessibility, facilities and cleanliness. As the World adjusts to new travel norms and expectations, at IHG we’re enhancing the experience our hotel guests – by redefining cleanliness and supporting wellbeing throughout their stay. Our IHG Clean Promise is to ensure that our hotels provide a safe and clean environment for you our guest. In the meantime, meeting the expectations of our guests will always be our uppermost priority, thus we have brought up your comment regarding breakfast arrangement for our restaurant manager for follow up. We do hope you can enjoy our breakfast arrangement for your next visit. Your Sincerely, Holiday Inn Express Hong Kong Kowloon CBD2

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Holiday Inn Express Hong Kong Kowloon CBD2
9.2
Exceptional
Kenneth from Hong Kong SAR, China
Couple
Standard Room
Stayed 2 nights in December 2020

Great”

In the heart of Kwun Tong, lots of restaurants nearby. Room feels clean. Housekeeping staff are so considerate, we had do not disturb sign on and she left a note to say she would like to clean the room and please let her know if we would like that. 5 sockets available in the room!!

Reviewed December 29, 2020

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Dear Kenneth, Thank you very much for choosing Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your staying experience with us. It is excellent to know that our overall performance including accessibility, amenities, cleanliness and professional service etc. have served you well during your time here. Last but not least, thank you very much for your support to IHG and we look forward to having an opportunity to serve you in the near future. Wishing you a happy, healthy New Year. Yours Sincerely, Holiday Inn Express Hong Kong Kowloon CBD2

Responded December 31, 2020
Holiday Inn Express Hong Kong Kowloon CBD2
9.6
Exceptional
CHUN from Hong Kong SAR, China
Solo traveler
1 Queen Bed Standard Room
Stayed 1 night in May 2019

Best Value ”

Brand new hotel. The service is much better than I expected. The front desk is very professional. Room is clean and food is delicious. Highly recommend.

Reviewed May 29, 2019

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Dear Chun, Thank you very much for choosing Holiday Inn Express Hong Kong Kowloon CBD2 and taking your valuable time in writing your review in details. We are delighted to know that you like our room and food. We are also proud that you are impressed by with our hospitality , service and overall experience, we will keep it up and to be the great hotel guestlove . Once again, thank you very much for your valuable comment and we look forward to welcome you to our hotel soon. Yours sincerely, Holiday Inn Express Hong Kong Kowloon CBD2

Responded May 29, 2019
Holiday Inn Express Hong Kong Kowloon CBD2
9.6
Exceptional
ANTONIO from Mexico
Group
2 Single Bed Standard Room
Stayed 3 nights in April 2019

Modern and clean”

new hotel, clean, spacious room for the average, be located, very well connected, with minisuper and restaurants very close

Reviewed April 26, 2019

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Dear ANTONIO, Thank you very much for choosing Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your staying experience with us. We are glad to know that you have a wonderful stray with us . We look forward to having an opportunity to serve you again in the near future. Yours sincerely, Holiday Inn Express Hong Kong Kowloon CBD2

Responded April 29, 2019
Holiday Inn Express Hong Kong Kowloon CBD2
8.8
Excellent
Ma from Philippines
Couple
1 Queen Bed Standard Room
Stayed 4 nights in May 2019

PLEASANT STAY”

The hotel is near an MTR station but still is too far from the heart of HK and shopping. Better book at Central or Causeway Bay if you would like to go shopping. Breakfast is the same everyday, so they need to improve on that and there is not enough choices as well. It is near malls as well and the factory outlet for Nike, Adidas and the like.

Reviewed September 03, 2019

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Dear Ma, Thank you for taking your valuable time to share your kind review. Holiday Inn Express Hong Kong Kowloon CBD2 is located at Kwun Tong with 5 minutes walk to Kwun Tong MTR station. We would suggest our guest to take MTR to the attractions, it may save cost and avoid traffic. The MTR fare is around HK$8.5 to Tsim Sha Tsui / Mongkok and HK$15 to Central per trip etc. Please be rest assured that we have taken note of not enough food variety during breakfast session which you have mentioned. Should you need any transportation advices in your next visit. Please feel free to approach our reception, we are delighted to assist you. We look forward to having an opportunity to serve you again in the near future. Yours sincerely, Holiday Inn Express Hong Kong Kowloon CBD2

Responded September 25, 2019
Holiday Inn Express Hong Kong Kowloon CBD2
7.6
Very good
Kenneth from Hong Kong SAR, China
Couple
Standard Room
Stayed 2 nights in June 2020

Very good”

For a hotel that was built in 2018, there are no USB plugs to be found, this is quite shocking. But they have an outlet on each side of the bed, two at the desk and one below it. Wifi is good, I had 4 devices connected and didn't feel slow. They offer refillable hand soap and a mixture of refillable shampoo and shower gel in the bathroom. I would image they would offer shampoo and shower gel separately, If you do not like this arrangement, please bring your own. I like the idea of refillable hand soup but the dispenser is on the right hand side of the counter and the sink is on the left, I cannot put anything on the bathroom counter as the stuff will get all wet from me trying to get soap across it. This is quite annoying. Temperature is easily adjustable but not very well maintained. If you ignore the hand soap it is a very clean and comfortable hotel to stay at.

Reviewed June 25, 2020

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Dear Kenneth, Thank you for choosing to stay at the Holiday Inn Express Hong Kong Kowloon CBD2 and for taking your valuable time to share a review of your experience. We are sorry for not meeting your expectations, please be rest assured that we have taken note of the situation which you have mentioned. Your kind comments are important to us, as it enable us to continually monitor and improve our service standard. Meanwhile, please feel free to contact with our Front Desk if you need further personal hygiene products for your next visit with us and we will try our best to assist you. We look forward to having an opportunity to serve you again in the near future. Yours sincerely, Holiday Inn Express Hong Kong Kowloon CBD2

Responded July 15, 2020
Holiday Inn Express Hong Kong Kowloon CBD2
10.0
Exceptional
Kenneth from Hong Kong SAR, China
Couple
Standard Room
Stayed 1 night in October 2020

Good”

Friendly reception staff, lots of sockets in the room. Slippers are a bit small of men, room feels clean. Can hear other room doors being shut, not the greatest sound proof.

Reviewed October 23, 2020

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Dear Kenneth, Thank you very much for choosing Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your staying experience with us. We are proud to hear that you are impressed by our professional service and room facilities. As the World adjusts to new travel norms and expectations, at IHG we’re enhancing the experience our hotel guests – by redefining cleanliness and supporting wellbeing throughout their stay. Our IHG Clean Promise is to ensure that our hotels provide a safe and clean environment for you our guest. In the meantime, we have bought your concern on slipper and sound proof system to the concerned department for further follow up. We look forward to having an opportunity to serve you again in the near future. Your Sincerely, Holiday Inn Express Hong Kong Kowloon CBD2

Responded October 28, 2020
Holiday Inn Express Hong Kong Kowloon CBD2
7.6
Very good
CHI from Hong Kong SAR, China
Business traveler
Standard Room
Stayed 1 night in July 2020

Selected double bed but hotel system indicated twin bed only”

Hotel claimed that they do not have double bed for standard room and it is the fault on my room selection at agoda system. Hotel asked to upgrade to double bed for extra cost but I refused. Since it is not my fault and hotel upgrade my room without any extra cost finally.

Reviewed July 13, 2020

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Dear Chi, Thank you very much for choosing Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your staying experience with us. We are sorry to hear that room assignment is not meeting your expectation . We have brought your concern to our Front Officer manager for follow up. We look forward to welcoming you back again in the future so that we could have the opportunity to demonstrate our improvement to you. Your Sincerely, Holiday Inn Express Hong Kong Kowloon CBD2

Responded September 16, 2020
Holiday Inn Express Hong Kong Kowloon CBD2
8.4
Excellent
Ka from Hong Kong SAR, China
Business traveler
2 Single Bed Standard Room
Stayed 1 night in January 2019

Excellent”

5min walk to the Kwun Tong MTR station. Unlike the popular places like MongKok, TST, CauswayBay and Central, you will find a very local eating place and life of HK people surrounding.

Reviewed January 11, 2019

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Dear Ka Thank you for taking the time to share your comments. Please rest assured that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours , Holiday Inn Express Hong Kong Kowloon CBD2

Responded January 21, 2019
Holiday Inn Express Hong Kong Kowloon CBD2
9.6
Exceptional
Allan from Philippines
Couple
Standard Room
Stayed 4 nights in September 2019

A Hidden gem in the city”

Great hotel service and excellent facilities. The breakfast buffet is delicious although its repetitive. I hope you can improve the breakfast buffet and make something new everyday.

Reviewed September 25, 2019

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Dear Allan, Thank you very much for choosing Holiday Inn Express Hong Kong Kowloon CBD2 and taking your valuable time in writing your review. We are pleased to read your compliments about our service and facilities as "A Hidden gem in the city" and we are glad that you enjoyed your time in the area.Please be rest assured that we have taken note of not enough food variety during breakfast session which you have mentioned. Your kind comments are important to us, it enables us to keep monitor our service standard for further improvement. We look forward to having an opportunity to serve you again in the near future. Yours sincerely, Holiday Inn Express Hong Kong Kowloon CBD2

Responded September 26, 2019
Holiday Inn Express Hong Kong Kowloon CBD2
10.0
Exceptional
Roytawan from Thailand
Couple
2 Single Bed Standard Room
Stayed 4 nights in March 2019

locations”

far from city but locations so nice

Reviewed July 01, 2019

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Dear Roytawan, Thank you for taking your valuable time to share your kind review. Holiday Inn Express Hong Kong Kowloon CBD2 is located at Kwun Tong with 5 minutes walk to Kwun Tong MTR station . We would suggest our guest to take MTR to the attractions, it may save cost and avoid traffic. The MTR fare is around HK$8.5 to Tsim Sha Tsui / Mongkok and HK$15 to Central per trip etc .Should you need any transportation advices in your next visit. Please feel free to approach our reception, we are delighted to assist you. We look forward to having an opportunity to serve you again in the near future. Yours sincerely, Holiday Inn Express Hong Kong Kowloon CBD2

Responded July 03, 2019
Holiday Inn Express Hong Kong Kowloon CBD2
6.8
Good
Eric from Malaysia
Business traveler
1 Queen Bed Standard Room
Stayed 1 night in June 2019

Location good and new”

The location is strategic, 5 mins walk to big APM mall, hotel very new and the rate slightly on a high side.

Reviewed July 10, 2019

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Dear Eric, Thank you for your stay and it is lovely to hear your great comments and your compliment to us! We are glad you enjoyed your recent stay with us and that you found everything are satisfactory, especially on our location. We are certainly sharing your valuable comments with our team. We look forward to welcoming you back to the hotel soon Best Regards Holiday Inn Express Hong Kong Kowloon CBD2

Responded July 11, 2019
Holiday Inn Express Hong Kong Kowloon CBD2
8.0
Excellent
Susan from Philippines
Business traveler
2 Single Standard City View High Floor
Stayed 3 nights in February 2019

Good location”

The hotel staff was quite accommodating, especially when we try to ask for directions. Location was great as it was only some 7-minute walk to the MTR station in Kwun Tong. The room was a bit tight though... but all in all... it was great.

Reviewed February 28, 2019

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Dear Susan, Thank you very much for your exceptional comment. We are glad to hear that your overall staying experience was able to go above and beyond to ensure your lovely stay at Holiday Inn Express Hong Kong Kowloon CBD2. We hope to have the pleasure of welcoming you back. Yours sincerely, Holiday Inn Express Hong Kong Kowloon CBD2

Responded March 01, 2019
Holiday Inn Express Hong Kong Kowloon CBD2
5.2
Katie from Hong Kong SAR, China
Family with young children
Standard Room
Stayed 3 nights in September 2019

the lobby is full of the smell of newspaper that makes me feel very dirty.”

the condition of the toilet and the bathroom is not quite nice and the smell of the newspaper from the lobby is all over the space, from the lobby to the lift and to the room. My key cards are not working normal every morning, i have to take both my kids downstairs to change the key. meanwhile, one of the house keeping staff opened and enter to my room door without knocking on the door...this is a bit too much...staff training is necessary to improve the standard of service.

Reviewed September 12, 2019

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Dear Katie, Thank you for taking your valuable time to write a review about your recent stay at the Holiday Inn Express Hong Kong Kowloon CBD2. We apologize for for not meeting your expectations including our bathroom, lobby and housekeeping service. Please be rest assured that we have taken note of the situation which you have mentioned. Your kind comments are important to us, as it enable us to continually monitor and improve our service standard. We appreciate your feedback and will strive for betterment at all times. We look forward to having an opportunity to serve you again in the near future. Best Regards, Holiday Inn Express Hong Kong Kowloon CBD2

Responded September 25, 2019
Holiday Inn Express Hong Kong Kowloon CBD2
10.0
Exceptional
Kellie from United Kingdom
Couple
1 Queen Bed Standard Room
Stayed 11 nights in March 2019

Nice stay”

Nice hotel - it is out of the main central areas but this wasn’t a problem as great transport links everywhere. Would stay here again.

Reviewed March 17, 2019

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Dear Kellie, Thank you for choosing Holiday Inn Express Hong Kong Kowloon CBD2 and also for taking the time to share your stay experience. We will be constantly improving and delivering a good experience to our guests. We look forward to your next stay with us. With warm regards, Holiday Inn Express Hong Kong Kowloon CBD2

Responded March 26, 2019
Holiday Inn Express Hong Kong Kowloon CBD2
8.8
Excellent
Wing
Solo traveler
Standard Room
Stayed 1 night in August 2019

New and comfy”

Nice location near train station and shopping mall. Polite reception staff. Nice room! Nice breakfast buffet included. Just the staff in restaurant was a bit cold.

Reviewed August 23, 2019

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Dear Wing, This is our honor to serve you during your stay and know that you are satisfied with our overall performance. We are sorry to hear that the service of the staff in the restaurant did not meet your expectation and already reported to the restaurant for improvement. Your kind comments are important to us, it enables us to keep monitor our service standard for further improvement. We look forward to having an opportunity to serve you again in the near future. Yours sincerely, Holiday Inn Express Hong Kong Kowloon CBD2

Responded September 25, 2019
Holiday Inn Express Hong Kong Kowloon CBD2
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