Very good7.0
Based on1review
Holiday Inn Express Hotels & Suites Mountain Home
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"Mountainhome was so beautiful! We loved staying here as we a..."

HannahUnited States
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8.0 Very good location
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8.0Location
  • Air conditioning

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Verified traveler reviews

Agoda Reviews (1)
Booking.com Reviews (37)

7

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Very good
based on 1 reviews
  • Cleanliness 8.0
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 6.0
  • Value for money 6.0
Very good
based on 1 reviews
  • Cleanliness 8.0
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 6.0
  • Value for money 6.0
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  • English

Room type
  • Studio Suite with King Bed

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7.0
Cecille from United Kingdom
Couple
Studio Suite with King Bed
Stayed 3 nights in May 2014
Front staff and manager can do better”
location in town
i had made two bookings at the hotel, both of which was for a 1 bedroom king suite. non smoking. trip was originally only for 3 nights and got extended to 6 nights. so made the same booking expecting to stay in the same room as i paid the price for it. first 3 nights we were in 2 queen beds standard room. I was not happy, this is not the room i paid for, then eventually moved to a king bedroom suite with the kitchenette. front desk was helpful and apologetic but the management can do better. apparently, nothing they can do as they were fully booked. then why accept my payment and booking for a suite and only give me a standard room? no refund received even after 3 weeks
Reviewed May 28, 2014
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