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8.3

Excellent
/10
(3,194 reviews)See what guests said
Housekeeping217
Breakfast91
Shops15
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Selections Groceries

90 m

The Weld

190 m

Nigella Grocer

200 m

No Black Tie

240 m

Kitschy Classy Kuala Lumpur

250 m

Popular landmarks
Jalan Alor

420 m

KLCC - Bukit Bintang Pedestrian Walkway

520 m

Pavilion Kuala Lumpur

580 m

Menara Kuala Lumpur

580 m

Aquaria KLCC

610 m

Closest landmarks
Thetole Acupuncture & Herbal Medical Centre

140 m

Q&M

200 m

Klinik Pergigian Ng

200 m

The dentist @ KL

250 m

Fitness First

290 m

Holiday Inn Express Kuala Lumpur City Centre

"The hotel is situated in a very good location, i.e. in the heart of KL."

Jiunn - May 9, 2022
Standard Twin Room 2 Single Bed - Bedroom Holiday Inn Express Kuala Lumpur City Centre
Lobby Holiday Inn Express Kuala Lumpur City Centre
Lobby Holiday Inn Express Kuala Lumpur City Centre
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Holiday Inn Express Kuala Lumpur City Centre

84 Jalan Raja Chulan, KLCC, Kuala Lumpur, Malaysia, 50200 - See map

In addition to the standard of IHG Clean Promise, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in KLCC, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Attention

This property is in high demand!

40 travelers have booked today.

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 160 meters to public transportation

  • Airport transfer

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

Value for money8.3
Distance to city center0 km
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.5 km

Rooms available at Holiday Inn Express Kuala Lumpur City Centre

Standard Room
...
  • Room size: 18 m²/194 ft²
  • Street view
  • 1 queen bed
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1 Queen Bed Standard Single Sofa Bed
...
  • Outdoor view
  • Shower
  • 1 queen bed or 1 sofa bed a...
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Standard Queen Room 1 Queen Bed
...
  • Room size: 16 m²/172 ft²
  • Street view
  • 1 queen bed
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Standard Twin Room 2 Single Bed
...
  • Room size: 18 m²/194 ft²
  • Street view
  • 2 single beds
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Standard Twin Room with Sofa Bed
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 sofa bed and 2 single bed...
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STANDARD QUEEN WITH SINGLE SOFA
...
  • Room size: 26 m²/280 ft²
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Standard Twin Room, 2 Twin Beds
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices
STANDARD TWIN WITH SINGLE SOFA
...
  • Room size: 26 m²/280 ft²
Enter dates to see prices
Standard Double
...
  • Room size: 22 m²/237 ft²
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Standard Queen Room
...
  • Room size: 16 m²/172 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Holiday Inn Express Kuala Lumpur City Centre?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Holiday Inn Express Kuala Lumpur City Centre?

For those who wish to drive their own cars, Holiday Inn Express Kuala Lumpur City Centre has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Holiday Inn Express Kuala Lumpur City Centre?

Start your mornings right, with the continental and buffet breakfast options offered at Holiday Inn Express Kuala Lumpur City Centre. A selection of food types including western, full american, halal and asian breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 30 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

Can special events be hosted at Holiday Inn Express Kuala Lumpur City Centre?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Holiday Inn Express Kuala Lumpur City Centre. Small or intimate events like birthday parties and entertainment events can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Holiday Inn Express Kuala Lumpur City Centre?

On-site venues and convenient event services make Holiday Inn Express Kuala Lumpur City Centre an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 180 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Holiday Inn Express Kuala Lumpur City Centre?

Holiday Inn Express Kuala Lumpur City Centre does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Holiday Inn Express Kuala Lumpur City Centre?

Raja Chulan Monorail Station is the closest train, metro, or bus station, about 190 m away from Holiday Inn Express Kuala Lumpur City Centre.

What restaurants are nearby Holiday Inn Express Kuala Lumpur City Centre?

Holiday Inn Express Kuala Lumpur City Centre is located in KLCC, famous for good restaurants such as Tsukiji No.8, Marco Polo Restaurant and San Francisco Coffee.

What popular shopping places are close to Holiday Inn Express Kuala Lumpur City Centre?

Holiday Inn Express Kuala Lumpur City Centre is located in KLCC area which features shopping places such as Suria KLCC, The Weld and CHARISMA jewellery.

What are popular attractions near Holiday Inn Express Kuala Lumpur City Centre?

Guests at Holiday Inn Express Kuala Lumpur City Centre can easily visit Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur located in the KLCC area.

What popular natural sightseeing spots are close to Holiday Inn Express Kuala Lumpur City Centre?

Holiday Inn Express Kuala Lumpur City Centre is located in the KLCC area, which is famous for natural sightseeing destinations such as Jelutong Tree and Camp ground.

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Explore the neighborhood

What people love about Holiday Inn Express Kuala Lumpur City Centre

  • 8.4

    Excellent
    Location

    "The hotel is situated in a very good location, i.e. in the heart of KL."

    Jiunn

    |

    May 9, 2022

  • 8.8

    Excellent
    Cleanliness

    "Clean small room perfect for short business or leisure stay"

    Lee

    |

    May 6, 2022

  • 9.6

    Exceptional

    "The bed is very comfortable too!"

    zeiyin

    |

    May 4, 2022

Overall rating:

8.3

Excellent
3,194 reviews
Cleanliness
8.5
Facilities
7.6
Location
8.8
Read all reviews >
What travelers say they love:
Room is so clean and comfortable.
SHAJI from India
Couple
More about Holiday Inn Express Kuala Lumpur City Centre

More about Holiday Inn Express Kuala Lumpur City Centre

Holiday Inn Express Kuala Lumpur City Centre

For travelers who want to take in the sights and sounds of Kuala Lumpur, Holiday Inn Express Kuala Lumpur City Centre is the perfect choice. Its convenient location right in the city center allows you more time to see all that Kuala Lumpur has to offer. Access is everything, and you'll get the most of while staying only 8.0 km from Terminal Bersepadu Selatan and its easy transportation options.
At Holiday Inn Express Kuala Lumpur City Centre, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Kuala Lumpur is made even more convenient with the taxi and car hire services available at the hotel. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Holiday Inn Express Kuala Lumpur City Centre.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Holiday Inn Express Kuala Lumpur City Centre are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as bottled water and a coffee or tea maker are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Every day at Holiday Inn Express Kuala Lumpur City Centre begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms and bar.
At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
Enjoy the countless activities offered at Holiday Inn Express Kuala Lumpur City Centre. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's hiking trails. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


Around the property

Don't spend all your time inside while in Kuala Lumpur! Be sure to visit Menara Kuala Lumpur located 580 m away, an item on every checklist of those who travel to Kuala Lumpur.

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Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Breakfast

212 mentions

Housekeeping

123 mentions

Internet

15 mentions

Food & Dining

11 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
  • Turkish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hiking
  • Karaoke
  • On-site entertainment
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Accessible vanities
  • Adapter
  • Air conditioning
  • Alarm clock
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • iPod docking station
  • Laptop safe box
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
Food and dining
Breakfast options
  • Asian
  • Continental
  • Vegetarian
Restaurants on site

Restaurant

  • Cuisine: American, International, Local
  • Menu: A-la-carte
Location
84 Jalan Raja Chulan, KLCC, Kuala Lumpur, Malaysia, 50200
Excellent
Location

8.8

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    17.5 km 40 min drive
  • Kuala Lumpur International Airport (KUL)
    45.4 km 56 min drive

Public transportation

  • Raja Chulan Monorail Station
    200 m 7 min walk
  • Bukit Bintang MRT Station
    540 m

Hospital or clinic

  • Thetole Acupuncture & Herbal Medical Centre
    140 m 7 min walk

Shopping

  • Pavilion Kuala Lumpur
    580 m

Convenience store

  • On-site

Cash withdrawal

  • ATM
    100 m 2 min walk
What's nearby

Popular landmarks

  • Jalan Alor
    420 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    520 m
  • Pavilion Kuala Lumpur
    580 m
  • Menara Kuala Lumpur
    580 m
  • Aquaria KLCC
    610 m
  • KLCC Park
    860 m
  • Petronas Twin Towers
    870 m
  • Central Market
    1.6 km
  • Chinatown - Kuala Lumpur
    1.6 km
  • KL Bird Park
    2.5 km

Nearby landmarks

  • Selections Groceries
    90 m
  • Thetole Acupuncture & Herbal Medical Centre
    140 m
  • The Weld
    190 m
  • Raja Chulan Monorail Station
    200 m
  • Q&M
    200 m
  • Nigella Grocer
    200 m
  • Klinik Pergigian Ng
    200 m
  • No Black Tie
    240 m
  • Kitschy Classy Kuala Lumpur
    250 m
  • The dentist @ KL
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out from12:00
  • Check-out until12:00

Getting around

  • Airport transfer fee280 MYR
  • Distance from city center0 km
  • Travel time to airport (minutes)50

Extras

  • Breakfast charge (unless included in room price)30 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors20
  • Number of rooms 383
  • Year property opened1989

Reviews of Holiday Inn Express Kuala Lumpur City Centre from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.5
Facilities7.6
Location8.8
Service8.2
Value for money8.3
High score for Kuala Lumpur
Rating
9+ Exceptional (479)
8-9 Excellent (254)
7-8 Very Good (341)
6-7 Good (87)
<6 Below Expectation (127)
Time of the year
Mar - May (269)
Jun - Aug (262)
Sep - Nov (340)
Dec - Feb (417)
All guests (3,194)
All room types
All languages

Show reviews that mention 

Showing 1,288 verified guest comments
12345
9.6
Exceptional
Aleah from Philippines
Business traveler
Standard Twin Room with Sofa Bed
Stayed 3 nights in November 2018

Great location”

The Holiday Inn Express is in the center of Kuala Lumpur and very near to shopping malls, street foods, train station, etc. The receptionist is very accommodating even though we're able to check-in at 3pm instead of 2pm, they gave us free snacks (tea and muffins). The breakfast is great. The free use of phone while outside the hotel is so great for foreigners (free local calls and mobile internet). The room and housekeeping are two (2) thumbs up, they keep the room clean and neat. I also like the Laundry Room :-) I will stay again in Holiday Inn Express, KLCC :-)

Reviewed November 20, 2018

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Dear Aleah , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Regards, Hazzawani Reservations Agent

Responded March 25, 2020
Holiday Inn Express Kuala Lumpur City Centre
10.0
Exceptional
Elise from Malaysia
Business traveler
Standard Queen Room 1 Queen Bed
Stayed 5 nights in September 2017

Highly recommended for business travelers”

Holiday Inn Express' overall staff services and location are great for a short stay. It locates in the city centre, just great enough to be away from the chaotic traffic, and walking distance to the subway station. Altho' the morning breakfast can be pretty simple, but you can always choose to grab an Obrien's sandwich just next to the hotel with privilege of 10% discount! I tried another hotel nearby, but it was never as great as my experience here with Holiday Inn Express! Will definitely be back in future!

Reviewed October 22, 2017

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Dear Elise, Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Regards, Hazzawani Reservations Agent

Responded March 29, 2020
Holiday Inn Express Kuala Lumpur City Centre
9.2
Exceptional
Abhiram from India
Family with teens
Standard Room
Stayed 3 nights in December 2018

Best Hotel Near to Twin Tower”

1st thing I want to say is Agoda and Its Customer Care is the best thing I ever saw it my Life. I Mistakenly Booked my Dec booking on Jan with the same dates. They Helped me to Change the month Even it was not a refundable booking. The Best Website. All my Future bookings will be only via this Website. Thanks Agoda and Its Customer Care Executives. Now Lets Talk about theHotel Pros. 1.Best Hotel location At KLCC 2.Super Staffs. Best Behaviour 3.Clean Surroundings 4.Clean and New Rooms 5.Travel Desk is there 6.Twin Tower and Aquira is just 750mtr away from this Hotel 9.24x7 Grab availablity 10. Free Bus BusStop is just infront of the Hotel Cons. 1.Bad Breakfast ( Not just bad.. Worst Compare to other Local Hotels ) 2.Small Rooms compare to other Holiday Inns 3. Small Windows (Compare to other Hotels) 4.No Washroom Door Lock For Deluxe/Standard Queen Size Bedrooms ( Why Buddy Why ? ) :( 5.Becuse its an Express Hotel, Not as best as Other Holiday Inns.

Reviewed January 01, 2019

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Dear Abriham , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are sorry to hear we did not meet your expectations on this occasion . We completely understand your frustration regarding all aspect of the room as well with the services provided. Your feed back is very important to us and every comment is shared with our team and we will use these to monitor and improve the quality of services we offer to our guest to achieve complete guest satisfaction. I do hope you will give us opportunity to restore your faith in us and give you a greater feeling of what this hotel can really offer you. Best Ragards, Hazzawani Reservations Agent

Responded March 25, 2020
Holiday Inn Express Kuala Lumpur City Centre
8.8
Excellent
Joanne from Australia
Couple
Standard Queen Room 1 Queen Bed
Stayed 6 nights in July 2016

Good value but with with some minor irritants ”

We were transferred here by AGODA as the original booking elsewhere was not honoured. AGODA was fabulous and sorted options for us to select from quickly and at no additional cost. The Holiday Inn Express is quite new - it has small but sufficient rooms, is clean and the bed/pillows were very, very comfortable. Some minor areas for improvement - check in took too long, probably because they were full and more staff at the counter were needed. Breakfast which was free was busy and chaotic - again probably because it was full. Redesign of the dining area would help a lot. The major item for improvement is the lifts - I suspect they remain in test mode and re-programming. Waits of 15 minutes occurred, yes 15 minutes! And lifts with only 1 or 2 people indicated as full, and hence did not stop on other floors. Everyone mentioned this. Overall, a good convenient hotel, courteous staff, value for money and of course in a great location for good, bars and shopping being just a short walk from KLCC and Bukit Bintang.

Reviewed July 29, 2016

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Dear Joanne , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Ragards, Hazzawani Reservations Agent

Responded March 31, 2020
Holiday Inn Express Kuala Lumpur City Centre
9.2
Exceptional
Tan from Malaysia
Family with young children
Standard Room
Stayed 1 night in June 2019

Value for money and great location”

3 years ago 2016 i booked Holiday Inn at RM220. Last week I choose to stay here again and the room rate at RM170 with free breakfast. Where to find with this price at KL city centre! Super value for money!!! What i like: -3mins walk to monorail station -10mins walk to Pavilion. -can walk to KLCC via the walkway link between Pavilion and KLCC. -free parking with lot of space available. -Basically no need to use any transport if stay here.

Reviewed June 04, 2019

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Dear Tan , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Regards, Hazzawani Reservations Agent

Responded March 24, 2020
Holiday Inn Express Kuala Lumpur City Centre
9.6
Exceptional
Gilberto from Philippines
Couple
Standard Queen Room 1 Queen Bed
Stayed 1 night in March 2018

excellent place to stay”

The hotel room was very clean. Shower was strong. All the basics came in excellent. Breakfast was a good variety. Staff were very friendly. I've stayed in Ascott Kuala Lumpur and E&O serviced residences in the past, and Holiday Inn offered the same excellent stay despite being priced much lower, though they didn't have a pool and nice view like Ascott and E&O.

Reviewed March 12, 2018

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Dear Gilberto , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are sorry to hear we did not meet your expectations on this occasion . We completely understand your frustration regarding all aspect of the room as well with the services provided. Your feed back is very important to us and every comment is shared with our team and we will use these to monitor and improve the quality of services we offer to our guest to achieve complete guest satisfaction. I do hope you will give us opportunity to restore your faith in us and give you a greater feeling of what this hotel can really offer you. Best Regards, Hazzawani Reservations Agent

Responded March 27, 2020
Holiday Inn Express Kuala Lumpur City Centre
9.6
Exceptional
Alexander from Thailand
Family with young children
Standard Twin Room 2 Single Bed
Stayed 3 nights in October 2019

Exceptional”

This is my 2nd time at this property, room was really clean and comfy. Had a wonderful stay....definitely will stay at Holiday Inn Express City Center whenever i'm in Kuala Lumpur.

Reviewed October 21, 2019

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Dear Alexander , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Regards, Hazzawani Reservations Agent

Responded March 24, 2020
Holiday Inn Express Kuala Lumpur City Centre
10.0
Exceptional
Doi from Philippines
Solo traveler
Standard Queen Room 1 Queen Bed
Stayed 2 nights in November 2016

Had a Pleasant Stay. I booked this hotel for their DIY Laundry Room”

I like the hotel's location. It's perfect and a walking distance to the Petronas Towers. It's also accessible via the public transportation from KL Sentral. The breakfast buffet spread was alright. Nothing fancy but their food offerings is more than what I would normally have for breakfast. I originally thought of just booking a place near KL Sentral but after checking how accessible this hotel is via the buses and trains, I didn't hesitate to book here. What's great is that Holiday Inn Express is also a few meters from one of the biggest shopping malls in KL so that's a plus sign too. The biggest factor why I chose this hotel is that they have their own laundry room where you can do your own laundry. I'm kinda OC with my laundry and handing them over to strangers who will do it for you gives me mixed feelings and worries me in case they lose one of my clothes. So having to do my own laundry was very convenient for me. I'll definitely book this hotel whenever I get the chance to visit KL again.

Reviewed January 18, 2017

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Dear Doi , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit :) Best Ragards, Hazzawani Reservations Agent

Responded March 31, 2020
Holiday Inn Express Kuala Lumpur City Centre
8.8
Excellent
sitta from Indonesia
Solo traveler
Standard Queen Room 1 Queen Bed
Stayed 2 nights in September 2017

best city view”

i got room with on 13th floor and it was amazing, they gave me a stunning city view of kuala lumpur. the room just an average size but the bathroom kind of large so satisfied. but the hotelier seemed like wasnt that humble and all had serious face, maybe they were busy at that time but still it isnt right. and there's front liner, she didn't understand what i said, i dont know maybe she's can not speak english or... i dont know, after that someone took over her place to help me . and the breakfast was so so. but the restaurant quite large. and near also to pavilion and klcc

Reviewed September 13, 2017

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Deae Sitta, Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are sorry to hear we did not meet your expectations on this occasion . We completely understand your frustration regarding all aspect of the room as well with the services provided. Your feed back is very important to us and every comment is shared with our team and we will use these to monitor and improve the quality of services we offer to our guest to achieve complete guest satisfaction. I do hope you will give us opportunity to restore your faith in us and give you a greater feeling of what this hotel can really offer you. Best Regards, Hazzawani Reservations Agent

Responded March 29, 2020
Holiday Inn Express Kuala Lumpur City Centre
9.2
Exceptional
celine from Philippines
Couple
Standard Queen Room 1 Queen Bed
Stayed 1 night in November 2016

overnight stay to attend a meeting”

it was a good choice - value for money and the location was very convenient as we were able to walk from the hotel to our meeting venue which was less than a kilometer away. the room was also very clean and the beddings and furniture were quite comfortable despite the small space. the smaller space was expected though given this was a holiday inn express hotel...not the usual holiday inn.

Reviewed November 17, 2016

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Dear Celine, Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Ragards, Hazzawani Reservations Agent

Responded March 31, 2020
Holiday Inn Express Kuala Lumpur City Centre
9.2
Exceptional
Sabine from Germany
Couple
Standard Queen Room 1 Queen Bed
Stayed 1 night in October 2017

very good value and perfect location”

We stayed one night at the Holiday Inn Express and it was really perfect. Very clean and modern rooms, perfect location - just a 15min walk to the Petronas Towers and just around the corner from the best rooftop bar - The Helipad. Bintang walk with all the dining options is also just a few minutes down the road. Next door is a family mart and a coffee place. Breakfast was limited, but still enough for this price and a one night stay.

Reviewed November 07, 2017

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Dear Sabine, Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Regards, Hazzawani Reservations Agent

Responded March 29, 2020
Holiday Inn Express Kuala Lumpur City Centre
10.0
Exceptional
Katherine from Malaysia
Solo traveler
Standard Twin Room 2 Single Bed
Stayed 1 night in September 2016

Absolutely no complaints! Perfect!”

Stayed over for just a night as i needed to attend a luncheon over at Marco Polo Restaurant. I was allowed to check in at 1.00pm which was great as I arrived early. Room was clean. Reception staff was friendly and check in was a breeze! They even have 2 vending machines at the lobby. Breakfast was ok just simple breakfast. Check out was also fast and quick. Location wise it's probably just 15-20mins walk to Pavillion and the Bukit Bintang area. Cab ride was just RM10/- to RM12/- depending on traffic condition. All in all I had a nice stay at holiday inn express! Kudos to the staff!

Reviewed September 19, 2016

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Dear Katherine, Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Ragards, Hazzawani Reservations Agent

Responded March 31, 2020
Holiday Inn Express Kuala Lumpur City Centre
9.6
Exceptional
Duncan from Australia
Solo traveler
Standard Room
Stayed 5 nights in May 2018

Fantastic value for money”

I can't say enough positive things about the Holiday Inn Express for the price. Bed and sheets - as good as a 5 star resort, great location and the buffet breakfast really good (excellent at the price). The room was on the small size but the middle of KL - places at the same price point often don't even have windows. My go to place now in KL for when I next return.

Reviewed August 10, 2018

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Dear Duncan, Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Regards, Hazzawani Reservations Agent

Responded March 26, 2020
Holiday Inn Express Kuala Lumpur City Centre
8.4
Excellent
Hweeling from Singapore
Couple
Standard Room
Stayed 1 night in December 2016

Everything is good except bfast and the lift”

Had an exceptional stay with Holiday Inn Express. Check-in was seamless and quick, and the staff were very attentive, speedy and most can speak English! Location was extremely good as well, walking distance from the largest malls in Bukit Bintang. The recently opened Familymart right beside made it extremely convenient as well. The good: Rooms look new and pretty. Beds were comfy and pillow was the type that sinks in and takes awhile to bounce back. Not really a fan of that but no complains since there were 2 pillows. Power sockets were near the bed which makes it easy to charge the phone at night and use it at the same time. Wifi was alright, can play Youtube 240p videos with ease but anything higher will require buffering time. Service was good as well. My bf had food poisoning and I asked for housekeeping service to help to clear the room and they came within 10minutes. I asked the housekeeper for plastic bags and she came with those huge garbage ones, I tried to tell her it's those smaller ones to puke in and she didn't seem to understand and just left, but came back after 10 minutes with many smaller bags which is a huge plus!! Extensions were an ease as well. Since my bf is sick, our plans were cancelled and we booked the stay on agoda again and they just extended the card usage for our room, which was really convenient for us as we were prepared to move out to another room. The Myra's restaurant on the ground floor served an amazing butter chicken meal that you have to try if you're too lazy to get food. The bad: My biggest gripe was definitely the lift. I have no idea how the programming works, but I stayed on the 11th floor and in the mornings it will never stop at my floor. There was once I waited nearly 30minutes for the lift as it kept zooming past the 11th floor and I had to take all the way up and down to the ground floor. The lift also constantly writes 'full', when there's just 3 people inside which is puzzling. The breakfast was a huge disap

Reviewed December 30, 2016

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Dear Hweeling , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are sorry to hear we did not meet your expectations on this occassion . We completely understand your frustration regarding all aspect of the room as well with the services provided. Your feed back is very important to us and every comment is shared with our team and we will use these to monitor and improve the quality of services we offer to our guest to achieve complete guest satisfaction. I do hope you will give us opportunity to restore your faith in us and give you a greater feeling of what this hotel can really offer you. Best Ragards, Hazzawani Reservations Agent

Responded March 31, 2020
Holiday Inn Express Kuala Lumpur City Centre
9.2
Exceptional
Melissa from Philippines
Couple
Standard Twin Room with Sofa Bed
Stayed 3 nights in March 2020

Twofie Tour in KL City”

A pleasant and well spent vacay at Holiday Inn Express KL City... love the style of their rooms, bed and pillow was so comfy, all the things in the room is well maintained... Free Breakfast was good though maybe next time they will be having additional viand for our satisfaction🤗👍😊 Thanks👍

Reviewed March 10, 2020

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Dear Melissa, Greetings from Holiday Inn Express Kuala Lumpur City Centre. We would like to thank you for sparing your valuable time to review the hotel. We are pleased to note that our services and facilities measured up to your expectations. We hope to have another opportunity to welcome you back. Best Regards, Kathy Chong Guest Experience Champion

Responded March 12, 2020
Holiday Inn Express Kuala Lumpur City Centre
10.0
Exceptional
wee from Singapore
Couple
Standard Queen Room 1 Queen Bed
Stayed 1 night in December 2017

Holiday Inn Express KLCC”

stayed 1 night in this hotel. hotel is clean and spacious. so far this hotel group has not let me down. has stayed at the Bangkok's Holiday Inn Express before too and the standard is the same. would like to recommend anyone who is visiting KL to give this hotel a try. another good thing they have free shuttle service (purple line bus) to places like chinatown and bukit bintang.

Reviewed December 10, 2017

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Dear Wee , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Regards, Hazzawani Reservations Agent

Responded March 27, 2020
Holiday Inn Express Kuala Lumpur City Centre
10.0
Exceptional
GALIH from Indonesia
Family with teens
Stayed 2 nights in November 2016

Cozy Place to Stay”

this hotel is near Raja Chulan Monorail stesen, just 5 minutes walk. this hotel also near Kuala Lumpur Tower with 10 minutes walk. and holiday inn in everywhere always recomended

Reviewed November 24, 2016

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Dear Galih, Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Ragards, Hazzawani Reservations Agent

Responded March 31, 2020
Holiday Inn Express Kuala Lumpur City Centre
10.0
Exceptional
Phil from United States
Family with teens
Standard Twin Room 2 Single Bed
Stayed 2 nights in June 2017

Exceptional”

Had a great time. Breakfast had a good variety of foods. We really enjoyed our stay as we took short walks to PETRONAS Twin Towers; we rode the train to Batu Caves very cheap and had a great day there. Ate at the Mall nearby. We took short walks and used the trams and trains to get places fast and cheap. Holiday Inn Express is very centrally located to meet all the needs of a travelers stay. The staff was very helpful.

Reviewed July 04, 2017

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Dear Phil , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Ragards, Hazzawani Reservations Agent

Responded March 30, 2020
Holiday Inn Express Kuala Lumpur City Centre
9.6
Exceptional
Kim from Singapore
Business traveler
Standard Queen Room 1 Queen Bed
Stayed 4 nights in August 2016

Convenient, neat and good value”

The Holiday Inn Express, is in KLCC area,and very well located to where I need to go to conduct business. The breakfast is ok and food is available nearby. An excellent fit for my work this time around.

Reviewed August 21, 2016

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Dear Kim, Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are sorry to hear we did not meet your expectations on this occassion . We completely understand your frustration regarding all aspect of the room as well with the services provided. Your feed back is very important to us and every comment is shared with our team and we will use these to monitor and improve the quality of services we offer to our guest to achieve complete guest satisfaction. I do hope you will give us opportunity to restore your faith in us and give you a greater feeling of what this hotel can really offer you. Best Ragards, Hazzawani Reservations Agent

Responded March 31, 2020
Holiday Inn Express Kuala Lumpur City Centre
9.6
Exceptional
ALI from Indonesia
Business traveler
Standard Room
Stayed 1 night in March 2019

Excellent”

I always love to stay at Intercontinental Group including Holiday Inn Express. Room is clean, new and comfort. Hotel is in the city area. Close to Twin tower. Only the elevator need improvement.

Reviewed April 13, 2019

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Dear Ali , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Regards, Hazzawani Reservations Agent

Responded March 25, 2020
Holiday Inn Express Kuala Lumpur City Centre
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