Holiday Inn Express Kuala Lumpur City Centre
HD Image
1 Queen Standard Non-Smoking - Bedroom Holiday Inn Express Kuala Lumpur City Centre
Lobby Holiday Inn Express Kuala Lumpur City Centre
Lobby Holiday Inn Express Kuala Lumpur City Centre
See all 65 photos
Removed from saved list
8.3
Excellent
/10
(2667 reviews)See what guests said
Housekeeping195
Breakfast78
Shops15
See map
8.7
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Pavilion Kuala Lumpur530 m
  • Aquaria KLCC560 m
  • Kuala Lumpur City Centre (KLCC)740 m
  • Suria KLCC810 m
  • Petronas Twin Towers880 m
  • Petaling Street1.38 km
  • Sri Maha Mariamman Temple1.6 km
  • Thean Hou Temple3.98 km
  • Mid Valley Mega Mall5.01 km
  • Batu Caves10.48 km
  • 3.5-star Hotel
    Free Wi-Fi

    Holiday Inn Express Kuala Lumpur City Centre

    84 Jalan Raja Chulan, KLCC, Kuala Lumpur, Malaysia, 50200 - See map
    "It's in the title. Top location, 5 minutes walk to great bars and restaurants on 'Bintang'."
    Graham - January 8, 2019
    Exceptional reputation
    Recommended by 91% of guests
    Excellent cleanliness
    8.5 rating for cleanliness
    Excellent service
    8.2 rating for service
    Fantastic breakfast
    82% positive mentions
    • 160 meters to public transportation

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    Your dates are popular among travelersUsers are booking a place in Kuala Lumpur every 2 minutes on Agoda.com
    Value for money8.3
    Distance to city center0 km
    Location rating8.7
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.3 km

    Rooms available at Holiday Inn Express Kuala Lumpur City Centre

    2 Single Bed Standard Non-smoking
    2 Single Bed Standard Non-smoking
    ...
    • Room size: 18 m²/194 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Room size: 25 m²/269 ft²
    • Street view
    • 1 queen bed
    Enter dates to see prices
    1 Queen Standard Non-Smoking
    1 Queen Standard Non-Smoking
    ...
    • Room size: 16 m²/172 ft²
    • Street view
    • 1 queen bed
    Enter dates to see prices
    2 Single Bed Standard With Sofabed Non-Smoking
    2 Single Bed Standard With Sofabed Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Street view
    • 2 single beds and 1 sofa be...
    Enter dates to see prices
    Standard Double or Twin Room
    Standard Double or Twin Room
    ...
    • Room size: 16 m²/172 ft²
    • Shower
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Standard Queen Room
    Standard Queen Room
    ...
    • Room size: 16 m²/172 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Standard Twin Room with Sofa
    Standard Twin Room with Sofa
    ...
    • Room size: 24 m²/258 ft²
    • Shower
    • 2 single beds and 1 sofa be...
    Enter dates to see prices
    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
    • Shower
    Enter dates to see prices
    2 BEDS FOR SMOKERS
    2 BEDS FOR SMOKERS
    ...
      Enter dates to see prices
      Room Deluxe
      Room Deluxe
      ...
        Enter dates to see prices

        What people love about Holiday Inn Express Kuala Lumpur City Centre

        • 10.0
          Exceptional
          Location

          "It is very close to KLCC, Pavillion and Bukit Bintang."

          Tracey L.

          |

          January 12, 2019

        • 5.2
          Review score
          Cleanliness

          "The room was good n clean for 1011 n 1016.."

          Mumtaj

          |

          January 7, 2019

        • 4.4
          Review score
          Location

          "Location is good, staff is good as well."

          Nur S.

          |

          January 6, 2019

        Property ranking|Compared to 17,110 Kuala Lumpur properties
        See all rankings
        Cleanliness score
        8.5/10
        Review score - United States
        8.5/10
        Value for money score
        8.3/10
        Location score
        8.7/10
        Better than
        99
        %
        of Kuala Lumpur properties
        Better than
        99
        %
        of Kuala Lumpur properties
        Better than
        98
        %
        of Kuala Lumpur properties
        Better than
        98
        %
        of Kuala Lumpur properties
        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

        Sign in now
        Overall rating:

        8.3

        Excellent
        2,667 reviews
        Cleanliness
        8.5
        Facilities
        7.6
        Location
        8.7
        Read all reviews >
        What travelers say they love:
        Hotel is situated at a good location within the city center.
        HO from Malaysia
        Family with older children
        More about Holiday Inn Express Kuala Lumpur City Centre

        More about Holiday Inn Express Kuala Lumpur City Centre

        Holiday Inn Express Kuala Lumpur City Centre is the first Holiday Inn Express brand in Malaysia. Conveniently placed at Jalan Raja Chulan, this 383-room hotel is situated at the KL Downtown “Golden Triangle” area with easy access to major financial and commercial towers, including the world-renowned Petronas Twin Towers, Kuala Lumpur Tower, Tun Razak Exchange, Kuala Lumpur Convention Centre and many more.

        Located right at the shopping mecca of Bukit Bintang area, the hotel is within walking distance to shopping malls like Pavilion, Lot 10, Berjaya Times Square and Sungei Wang Plaza. For endless entertainment and dining options, check out Changkat Bukit Bintang, Jalan Alor and Chinatown, which are just minutes away from the hotel.

        Beyond the great location, the hotel offers a relaxed, affordable and hassle-free stay experience. Start the day right with free Express Start Breakfast or Grab & Go Breakfast option. After a long busy day, freshen up with a rejuvenating power shower and sink into the signature bedding with a choice of soft and firm pillows. Enjoy the 24-hour fitness room, self-service laundry room, Pay & Go counter and internet stations. Stay connected with free high speed Wi-Fi access throughout the hotel.

        Show less

        Most talked about facilities

        Breakfast
        212 mentions
        Housekeeping
        123 mentions
        Internet
        15 mentions
        Food & Dining
        11 mentions

        What they offer

        8.4
        Excellent
        Staff 

        "Staff excellent & tremendous value for money."

        Graham

        |

        January 8, 2019

        View all reviews
        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Food and dining

        Breakfast options

        Asian
        Continental
        Vegetarian

        Restaurants on site

        Restaurant
        Cuisine:American, International, Local
        Menu:A-la-carte

        Nearby restaurants

        American cuisine
        American cuisine
        The Burger Bar by Fatboy's Concepts
        250 m American, Bar, Barbecue
        Arthur's Bar and Grill
        280 m American, Asian, Bar
        Racks Bar and Baby Backs
        370 m American, Asian, Bar
        Asian cuisine
        Asian cuisine
        Kampachi Equatorial Hotel
        210 m Asian, Japanese, Sushi
        Restoran Nagasari Curry House
        220 m Asian, Halal, Indian
        Lima Blas
        240 m Asian, Fusion, Malaysian
        Chinese cuisine
        Chinese cuisine
        Yan's Restaurant
        520 m Chinese
        Shui Kee
        570 m Chinese
        Yaw Char Kuay, Alor Street
        580 m Chinese

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Property's guest policies

        Show less

        Some helpful facts

        Show less

        Property announcements

        Show less

        Reviews of Holiday Inn Express Kuala Lumpur City Centre from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (2667)Booking.com Reviews (4683)
        8.3
        /
        10
        Cleanliness8.5
        Facilities7.6
        Location8.7
        Service8.2
        Value for money8.3
        High score for Kuala Lumpur
        Rating
        9+ Exceptional (394)
        8-9 Excellent (221)
        7-8 Very Good (314)
        6-7 Good (80)
        <6 Below Expectation (80)
        Time of the year
        Mar - May (225)
        Jun - Aug (255)
        Sep - Nov (298)
        Dec - Feb (311)
        Don't miss out!Users are booking a place in Kuala Lumpur every 2 minutes on Agoda.com
        All guests (2667)
        All room types
        All languages

        Show reviews that mention 

        Showing 1089 verified guest comments
        12345
        9.6
        Exceptional
        Papichaya from Thailand
        Couple
        Standard Room
        Stayed 2 nights in June 2019

        Exceptional”

        The location is perfect which you can walk just 10 mins to the Pavillion and near by shopping mall. There will be MRT station near by and also sky walk. The hotel room is a little bit small but fully furnished. Staff are very nice and helpful. So i would recommend this hotel for you to stay.

        Reviewed July 05, 2019

        Dear Papichaya , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Regards, Hazzawani Reservations Agent

        Responded March 24, 2020
        Holiday Inn Express Kuala Lumpur City Centre
        8.0
        Excellent
        Mantana from Thailand
        Solo traveler
        Standard Room
        Stayed 3 nights in July 2019

        Value for money”

        I enjoyed my stay at the hotel. It was in a good location near popular attractions.

        Reviewed July 22, 2019

        Dear Mantana , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Regards, Hazzawani Reservations Agent

        Responded March 24, 2020
        Holiday Inn Express Kuala Lumpur City Centre
        8.4
        Excellent
        Tipmalee from Thailand
        Solo traveler
        1 Queen Standard Non-Smoking
        Stayed 2 nights in June 2019

        Good location, comfy bed”

        The location is not far from the Night market and The Pavillion shopping mall. It’s walkable but it’s around 600-700 m. The room is big and the bed is comfy but the facilities in the bathroom is only glass, shampoo and hand wash which I think at least they should provide a shower cap. The bathroom is small and not comfortable compare with the price. The breakfast is ok and the dining area is good. The staff ask me to pay more 20 MYR for the city tax which I am not impress because it should include with the room? I don’t understand why they don’t include everything together. Would recommend to someone who need to stay near the drinking area.

        Reviewed June 17, 2019

        Dear Tipmalee, Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are sorry to hear we did not meet your expectations on this occasion . We completely understand your frustration regarding all aspect of the room as well with the services provided. Your feed back is very important to us and every comment is shared with our team and we will use these to monitor and improve the quality of services we offer to our guest to achieve complete guest satisfaction. I do hope you will give us opportunity to restore your faith in us and give you a greater feeling of what this hotel can really offer you. Best Ragards, Hazzawani Reservations Agent

        Responded March 24, 2020
        Holiday Inn Express Kuala Lumpur City Centre
        9.2
        Exceptional
        Cheh from Singapore
        Couple
        Standard Room
        Stayed 2 nights in June 2019

        Exceptional”

        The breakfast menu can improve and food should be served hot as there were no warmers for the food trays. Luckily the room/staff service was great and the location of the hotel to the tourist bus stop and minimart and monorail station outweighed the flawed breakfast.

        Reviewed June 14, 2019

        Dear Cheh , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are sorry to hear we did not meet your expectations on this occasion . We completely understand your frustration regarding all aspect of the room as well with the services provided. Your feed back is very important to us and every comment is shared with our team and we will use these to monitor and improve the quality of services we offer to our guest to achieve complete guest satisfaction. I do hope you will give us opportunity to restore your faith in us and give you a greater feeling of what this hotel can really offer you. Best Ragards, Hazzawani Reservations Agent

        Responded March 24, 2020
        Holiday Inn Express Kuala Lumpur City Centre
        7.6
        Very good
        Kok from Malaysia
        Business traveler
        Standard Room
        Stayed 3 nights in July 2019

        Clean, value for money and comfortable”

        I like the bed. It is quite comfortable with various types .of pillows. It is clean and value for money

        Reviewed July 21, 2019

        Dear Kok, Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Regards, Hazzawani Reservations Agent

        Responded March 24, 2020
        Holiday Inn Express Kuala Lumpur City Centre
        9.6
        Exceptional
        Hua from Malaysia
        Business traveler
        Standard Room
        Stayed 5 nights in July 2019

        Good location”

        Good location , walking distance to KLCC for only 15 min !

        Reviewed July 17, 2019

        Dear Hua , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Regards, Hazzawani Reservations Agent

        Responded March 24, 2020
        Holiday Inn Express Kuala Lumpur City Centre
        8.0
        Excellent
        Mantana from Thailand
        Solo traveler
        Standard Room
        Stayed 3 nights in July 2019

        Good location, good facilities, clean and value for money”

        I like the hotel as its location is good. The staff is nice. Breakfast is so so.

        Reviewed July 16, 2019

        Dear Mantana, Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Regards, Hazzawani Reservations Agent

        Responded March 24, 2020
        Holiday Inn Express Kuala Lumpur City Centre
        9.2
        Exceptional
        TING from Malaysia
        Business traveler
        Standard Room
        Stayed 3 nights in July 2019

        Exceptional”

        Breakfast is good and good location (ie. 5 minutes walking to Pavillion, 10 minutes to KLCC) Familymart is just next door. Free bus (purple and blue line) to Bukit Bintang.

        Reviewed July 14, 2019

        Dear Ting , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Regards, Hazzawani Reservations Agent

        Responded March 24, 2020
        Holiday Inn Express Kuala Lumpur City Centre
        8.8
        Excellent
        Rahmi from Indonesia
        Family with young children
        Standard Room
        Stayed 2 nights in April 2019

        Good location, affordable price”

        The price is affordable for its strategic location. Familymart is the building next door. Next to Pavillion, 10 mnts to KLCC with Grab. But the room is very small, and no amenities for free. Breakfast is average with less variety of food.

        Reviewed April 19, 2019

        Dear Rahmi , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Regards, Hazzawani Reservations Agent

        Responded March 25, 2020
        Holiday Inn Express Kuala Lumpur City Centre
        10.0
        Exceptional
        Thian from Malaysia
        Business traveler
        Standard Queen Room
        Stayed 1 night in March 2019

        Comfortable stay”

        Room is spacious enough for business traveller like me and clean. Of course the bed extremely comfortable and WiFi strong. Will come back again for future, Breakfast choice quite limited , maybe weekend too many people. Probably if hotel to include scrambled eggs for their choice in future.

        Reviewed April 01, 2019

        Dear Thian , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Regards, Hazzawani Reservations Agent

        Responded March 25, 2020
        Holiday Inn Express Kuala Lumpur City Centre
        8.4
        Excellent
        Tan from Singapore
        Solo traveler
        1 Queen Standard Non-Smoking
        Stayed 1 night in March 2019

        Good and price friendly hotel”

        Very clean and relatively small room which is good enough for solo and couple traveller. Friendly front desk staff. Guards on duty at ground floor and lobby which make hotel safer to stay. 10 min walk to Bukit Bintang area and nearby pubs . Was inform there is daily complementary breakfast although I didn't have them. My only slight disappointment was not been able to check in the room early upon request as I was relatively tired that day. Overall, for the price paid, couldn't demand more. Will definitely come back again.

        Reviewed March 25, 2019

        Dear Tan , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Regards, Hazzawani Reservations Agent

        Responded March 25, 2020
        Holiday Inn Express Kuala Lumpur City Centre
        8.4
        Excellent
        ROGELIO from Philippines
        Solo traveler
        1 Queen Standard Non-Smoking
        Stayed 3 nights in March 2019

        Good for solo traveler”

        The room is very small, around 16 sq ft and is good for solo traveler only. But with cheaper price, you get what you pay for - no frills 1-star hotel in the heart of KL city center with decent breakfast. Rather than staying in hostels, just pay a little more ringgit then you can experience the holiday inn brand of hospitality.

        Reviewed March 22, 2019

        Dear Rogelio , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are sorry to hear we did not meet your expectations on this occasion . We completely understand your frustration regarding all aspect of the room as well with the services provided. Your feed back is very important to us and every comment is shared with our team and we will use these to monitor and improve the quality of services we offer to our guest to achieve complete guest satisfaction. I do hope you will give us opportunity to restore your faith in us and give you a greater feeling of what this hotel can really offer you. Best Ragards, Hazzawani Reservations Agent

        Responded March 25, 2020
        Holiday Inn Express Kuala Lumpur City Centre
        9.2
        Exceptional
        Aristotle from Philippines
        Business traveler
        Standard Room
        Stayed 1 night in October 2018

        Exceptional”

        always my go-to hotel when I'm on a business trip in KL. easy check-in/out process. i don't take public transport because it's easier to use the Grab app but I think it's pretty close to the train station. there's a gym too which is nice. breakfast is ok. if you need something to fill you up in the morning, it's ok, but don't expect anything fancy. it gets crowded too in the morning.

        Reviewed March 05, 2019

        Dear Aristotle , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Regards, Hazzawani Reservations Agent

        Responded March 25, 2020
        Holiday Inn Express Kuala Lumpur City Centre
        8.8
        Excellent
        STEPHEN from United Kingdom
        Couple
        1 Queen Standard Non-Smoking
        Stayed 4 nights in February 2019

        Great value in a perfect location for Bar St”

        This hotel is perfectly situated within walking distance to the bars and restaurants in Bintang , good for transport links with free purple bus stop outside and a 5 minute walk to the metro. If your on a budget this hotel would be hard to beat

        Reviewed March 04, 2019

        Dear Stephen , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Regards, Hazzawani Reservations Agent

        Responded March 25, 2020
        Holiday Inn Express Kuala Lumpur City Centre
        9.2
        Exceptional
        Yong from Singapore
        Group
        2 Single Bed Standard With Sofabed Non-Smoking
        Stayed 2 nights in June 2019

        Clean and easy to find. ”

        Is clean and easy to find. Just that the toilet is Abit small

        Reviewed July 05, 2019

        Dear Yong , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Regards, Hazzawani Reservations Agent

        Responded March 24, 2020
        Holiday Inn Express Kuala Lumpur City Centre
        8.8
        Excellent
        Yong from Singapore
        Group
        1 Queen Standard Non-Smoking
        Stayed 2 nights in June 2019

        Clean just that the toilet is Abit small”

        Easy to find. Good pricing.

        Reviewed July 05, 2019

        Dear Yong , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Regards, Hazzawani Reservations Agent

        Responded March 24, 2020
        Holiday Inn Express Kuala Lumpur City Centre
        4.8
        kok from Malaysia
        Business traveler
        1 Queen Standard Non-Smoking
        Stayed 2 nights in June 2019

        Not recommended ”

        It shouldnt be called express while i waited almost 15mins before my turn to check in. The check in process is slow! Although room is small but cleanliness still acceptable n bed is comfy. Corridor is too dark, advise to have brighter environment. Lift is terrible. Although there are 5 lifts but it is not efficient, waiting too long. Probably the system need to upgrade. Breakfast is below standard, need more improvement on this. Gym facility is only provided with 5 mill machines. Overall, not recommended for second stay while there are many other can provide better at this price range.

        Reviewed June 20, 2019

        Dear Kok, Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are sorry to hear we did not meet your expectations on this occasion . We completely understand your frustration regarding all aspect of the room as well with the services provided. Your feed back is very important to us and every comment is shared with our team and we will use these to monitor and improve the quality of services we offer to our guest to achieve complete guest satisfaction. I do hope you will give us opportunity to restore your faith in us and give you a greater feeling of what this hotel can really offer you. Best Ragards, Hazzawani Reservations Agent

        Responded March 24, 2020
        Holiday Inn Express Kuala Lumpur City Centre
        2.0
        Jun from Singapore
        Couple
        Standard Room
        Stayed 2 nights in June 2019

        Reception staff and duty mgr rude”

        Jus checked in room 1723 discovered water supply cut off for whole hotel. Rang reception staff she blurted out a "sigh" when she became irritated and clueless when asked when water supply would resume on my second call to check status. During my first call to her, she didnt speak the truth that water supply disruption affected entire hotel. During check out day at 11.50am i rang front desk a few times nobody pick up my calls. At 12noon when i arrived front desk, there was no guests , the lady duty manager was staring at computer screen. I greeted her " good morning, i am checking out room 1723", she didnt response, didnt look up at all, keyed in room number while still at her computer. After a few minutes she muttered " ok" while still with her gazes at the computer screen. No even "thank you, " and didnt even have any eye contact for guest. I was totally disappointed with such service attitude.

        Reviewed June 15, 2019

        Dear Jun , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are sorry to hear we did not meet your expectations on this occasion . We completely understand your frustration regarding all aspect of the room as well with the services provided. Your feed back is very important to us and every comment is shared with our team and we will use these to monitor and improve the quality of services we offer to our guest to achieve complete guest satisfaction. I do hope you will give us opportunity to restore your faith in us and give you a greater feeling of what this hotel can really offer you. Best Ragards, Hazzawani Reservations Agent

        Responded March 24, 2020
        Holiday Inn Express Kuala Lumpur City Centre
        6.4
        Good
        Lim from Malaysia
        Couple
        1 Queen Standard Non-Smoking
        Stayed 1 night in June 2019

        Location is great but breakfast no more choice”

        Location is great...near by transport station...near shopping centre like pavilion & ioi mall...the only thing is the breakfast really limited ...and room no so big....the staff quite nice and responsilble

        Reviewed June 15, 2019

        Dear Lim, Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are sorry to hear we did not meet your expectations on this occasion . We completely understand your frustration regarding all aspect of the room as well with the services provided. Your feed back is very important to us and every comment is shared with our team and we will use these to monitor and improve the quality of services we offer to our guest to achieve complete guest satisfaction. I do hope you will give us opportunity to restore your faith in us and give you a greater feeling of what this hotel can really offer you. Best Ragards, Hazzawani Reservations Agent

        Responded March 24, 2020
        Holiday Inn Express Kuala Lumpur City Centre
        8.4
        Excellent
        Teong from Malaysia
        Family with teens
        1 Queen Standard Non-Smoking
        Stayed 2 nights in June 2019

        Value for Money and Excellence Locality”

        The hotel location at city center, 5 minutes walk to Pavilion, with a 24 hours convenient store and a grocery supermarket that opens until 12 midnight all within 100 meter from the hotel, is excellent for those coming for shopping and family traveller.

        Reviewed June 08, 2019

        Dear Teong , Greetings From Holiday Inn Express Kuala Lumpur City Centre . Thank you for taking the time to provide feedback after your recent stay at our hotel. We are pleased you enjoy all aspects of your stay. We aim for highest standard of services so we value your feedback. We look forward to your next visit Best Regards, Hazzawani Reservations Agent

        Responded March 24, 2020
        Holiday Inn Express Kuala Lumpur City Centre
        12345
        This is a popular property. Don't miss out!

        Back to search results

        Back to room choices

        |

        Dismiss

        Holiday Inn Express Kuala Lumpur City Centre
        |Excellent 8.3
        ×
        Check in. Step out.
        Experiences on Agoda. Because your room is just the beginning.

        • Excellent location
        • Pavilion Kuala Lumpur
        • Raja Chulan Monorail Station is within 0.2 km