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Holiday Inn Express New York City Chelsea
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8.0 Very good location
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8.0Location
Very good
Based on 40 reviewsSee what guests said
7.1
  • 200 meters to public transportation

  • Air conditioning

  • Daily housekeeping

  • Executive lounge access

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Room choices
King Room with Spa Bath
...
  • 23 m²/248 ft²
  • Bathtub
  • 1 super king bed
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Room Selected at Check-In
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  • 23 m²/248 ft²
  • 1 double bed
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Twin Room - Disability Access/Hearing Accessible
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  • 16 m²/172 ft²
  • 1 king bed
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King room - Disability Access Hearing Accessible
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  • 18 m²/194 ft²
  • 1 super king bed
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Double Room - Disability Access
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  • 18 m²/194 ft²
  • 1 double bed
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Double Room with Two Double Beds
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  • 23 m²/248 ft²
  • 2 double beds
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King Room
...
  • 23 m²/248 ft²
  • 1 super king bed
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Queen Room - Disability Access Tub
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  • 18 m²/194 ft²
  • 1 king bed
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Double with 2 Double Beds - Non-Smoking
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  • Non-smoking
  • Bathtub
  • 2 double beds
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Standard Accessible King Bed
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  • Non-smoking
  • Bathtub
  • 1 king bed
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Verified guest reviews

Agoda Reviews (40)
Filter by guest type:
Cleanliness7.2
Facilities7.8
Location8.0
Room comfort and quality6.7
Service7.0
Value for money6.8
Provided by verified guests of Agoda
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Room type
Double with 2 Double Beds - Non-Smoking
King Room with Whirlpool Bathtub
Standard Accessible King Bed
Standard
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Showing 35 verified guest comments
1234
8.4
owen from China
Business traveler
King Room
Stayed 4 nights in August 2016
Excellent
Nice hotel, only few blocks to ESB.
Reviewed August 04, 2017
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10.0
Mohini from Australia
Family with teens
King Room with Whirlpool Bathtub
Stayed 1 night in December 2016
Great location safe and convenient to catch tour transport or walk. Value for money.
Walking distance from Penn station Quiet and safe location. Convenient strolls to Time Square, Broadway and other shops. Great buffet breakfast, Tea, coffee juice water available in lobby all day. Only dont understand why our transport was booked so early in the morning when the airport was only 20 minutes away.We were only going on a domestic flight and had to wait at the airport for that long.
Reviewed December 28, 2016
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7.2
Shung from Hong Kong
Business traveler
Standard Accessible
Stayed 2 nights in June 2016
Good
Good
Reviewed June 30, 2016
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10.0
Michael from United States
Solo traveler
Leisure King Bed
Stayed 2 nights in February 2016
Great value
Great value for the money! Awesome location and very clean!
Reviewed February 21, 2016
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6.7
Kevin from Australia
Couple
King Room with Whirlpool Bathtub
Stayed 3 nights in November 2015
Nyc
Location, value for money & reception staff
Pleasant place to stay close to Penn station and walkable distance to all attractions
Reviewed November 29, 2015
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7.7
Peter from Taiwan
Business traveler
Leisure King Bed
Stayed 6 nights in March 2015
comfortable and practical
convenient cafeteria
awesome
Reviewed March 25, 2015
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4.7
Rosedini from Singapore
Solo traveler
Standard Accessible King Bed
Stayed 19 nights in February 2015
The walls are thin.
Location, free WIFI, big bed
The walls are thin. It can get very noisy at night. I called front desk at 3.30am to send security to check on my floor because it was so noisy it woke me up. Breakfast area was always crowded and little variety in what was available. Staff at the front desk also lacked a sense of urgency. Called and waited for 30min for a trolley that never came. No help was rendered when I was obviously handling my three big luggages by myself. Staff just stood and watched me struggle. Location and free wifi are great. But that's it!
Reviewed March 11, 2015
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8.0
Clarence from Philippines
Couple
Double with 2 Double Beds - Non-Smoking
Stayed 3 nights in February 2015
Good hotel
Good value and very convenient location
Good value given this is new york city. Near madison square garden and penn station.
Reviewed March 04, 2015
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6.7
Jose from Philippines
Couple
Leisure King Bed
Stayed 2 nights in February 2015
OK except for front desk staff
location, bed, room cleanliness
Other than difficulty with check-in, it was an overall pleasant experience. - Front desk staff was not very helpful during our check-in. Agoda voucher indicated that it would suffice if we showed voucher in mobile device to front desk for check-in. Front desk insisted on a print-out. - Front desk staff also insisted on having a credit card to check in. I had one but opted to use debit card to check in. We had a miscommunication on this aspect as she thought it was a prepaid card, not a debit card tied to a checking account in my bank. No solution was given by that particular staff member, she just insisted that they had a no credit card, no entry policy. I was asking if we can give a cash deposit even equivalent to a 1 day stay and she just said no, that was their policy. It would've been better had she offered solutions on how to resolve this issue. The problem was solved when it was clarified that the debit card i was offering wasn't a prepaid card.
Reviewed February 25, 2015
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9.0
Joyce from Philippines
Solo traveler
Double with 2 Double Beds - Non-Smoking
Stayed 1 night in January 2015
Good location, good hotel features
Breakfast - had a pancake maker and a to go bag in case you needed to rush out
Reviewed January 19, 2015
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1234
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Holiday Inn Express New York City Chelsea
|Very good 7.1
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