Holiday Inn Express Singapore Serangoon
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 Holiday Inn Express Singapore Serangoon
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8.5
Excellent
/10
(690 reviews)See what guests said
See map
8.0
Excellent
Location rating score
Excellent location - Inside city center
Parking
Available
  • Battlebox2.1 km
  • Singapore Flyer2.33 km
  • Orchard Road2.51 km
  • Merlion Park2.63 km
  • Cloud Forest2.96 km
  • Marina Bay Sands Casino3.16 km
  • Gardens by the Bay3.16 km
  • Supertree Grove3.23 km
  • Universal Studios7.36 km
  • Sentosa Island7.57 km
  • Free Wi-Fi

    Holiday Inn Express Singapore Serangoon

    270 Jalan Besar, Kallang, Singapore, Singapore, 209019 - See map
    Exceptional reputation
    Recommended by 90% of guests
    Excellent service
    8.8 rating for service
    Excellent cleanliness
    8.5 rating for cleanliness
    Very good facilities on premise
    7.8 facilities on premise
    • 560 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Bar

    Cheaper than 93% of all properties in Singapore in the last 24 hoursCompared to 1,359 Singapore properties at Agoda for various dates
    Value for money8.2
    Location rating8.0
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport15.3 km

    Rooms available at Holiday Inn Express Singapore Serangoon

    Standard Room Non-Smoking
    Standard Room Non-Smoking
    ...
    • Shower
    • 2 single beds or 1 queen be...
    Enter dates to see prices
    Two Single Beds Standard Non-Smoking
    Two Single Beds Standard Non-Smoking
    ...
    • 2 single beds
    Enter dates to see prices
    One Queen Bed Standard Non-Smoking
    One Queen Bed Standard Non-Smoking
    ...
    • 1 queen bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Standard Queen Room - Accessible
    Standard Queen Room - Accessible
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Standard Queen Room
    Standard Queen Room
    ...
    • Room size: 19 m²/205 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    One Queen Bed Accessible Non-Smoking
    One Queen Bed Accessible Non-Smoking
    ...
    • 1 queen bed
    Enter dates to see prices
    Double Or Twin Standard
    Double Or Twin Standard
    ...
      Enter dates to see prices
      One Queen Bed and One Single Bed Non-Smoking
      One Queen Bed and One Single Bed Non-Smoking
      ...
      • 1 queen bed
      Enter dates to see prices
      Deluxe Room
      Deluxe Room
      ...
      • Shower
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Holiday Inn Express Singapore Serangoon?

      Check-in is from 2:00 PM, and check-out is until 12:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Holiday Inn Express Singapore Serangoon?

      For those who wish to drive their own cars, Holiday Inn Express Singapore Serangoon has a car park right on site for maximum convenience. Car parking is available for an additional charge. Self-parking is conveniently available at the property.

      What is the smoking policy at Holiday Inn Express Singapore Serangoon?

      Holiday Inn Express Singapore Serangoon does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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      Property ranking|Compared to 1,359 Singapore properties
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      Service score
      8.8/10
      Cheapest price score
      Couples review score
      8.5/10
      Value for money score
      8.2/10
      Better than
      93
      %
      of Singapore properties
      Better than
      93
      %
      of Singapore properties
      Better than
      91
      %
      of Singapore properties
      Better than
      90
      %
      of Singapore properties
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      More about Holiday Inn Express Singapore Serangoon

      More about Holiday Inn Express Singapore Serangoon

      Description

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      Most talked about facilities

      Breakfast
      3 mentions
      Housekeeping
      2 mentions
      Food & Dining
      1 mention

      What they offer

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of Holiday Inn Express Singapore Serangoon from real guests

      Overall rating
      8.5
      Excellent
      From 690 reviews
      Provided by verified guests of
      Agoda Reviews (47)Booking.com Reviews (643)
      Rating via Agoda8.2
      /
      10
      Excellent
      Cleanliness8.5
      Facilities7.8
      Location8.0
      Service8.8
      Value for money8.2
      High score for Singapore
      Rating
      9+ Exceptional (7)
      8-9 Excellent (4)
      7-8 Very Good (4)
      6-7 Good (1)
      <6 Below Expectation (1)
      Time of the year
      Mar - May (6)
      Jun - Aug (5)
      Sep - Nov (2)
      Dec - Feb (4)
      All guests (47)
      All room types
      Showing 17 verified guest comments
      10.0
      Exceptional
      Wu from Taiwan
      Business traveler
      One Queen Bed Standard Non-Smoking
      Stayed 4 nights in November 2019

      I had a very pleasant stay there.”

      The hotel staff is very helpful.

      Reviewed January 15, 2020
      10.0
      Exceptional
      Umesh from Australia
      Couple
      One Queen Bed Standard Non-Smoking
      Stayed 3 nights in December 2019

      Exceptional”

      Staff willing to assist and guide. We loved the staff who were willing to help. Very respected staff.

      Reviewed December 29, 2019
      7.6
      Very good
      sudharshana from India
      Business traveler
      One Queen Bed Standard Non-Smoking
      Stayed 2 nights in August 2019

      Centrally located very functional hotel, small rooms”

      Centrally located in all respects, good small rooms, Staff very helpful

      Reviewed December 19, 2019
      9.2
      Exceptional
      Tri from Indonesia
      Couple
      One Queen Bed Standard Non-Smoking
      Stayed 2 nights in November 2019

      Very clean hotel, comfort bed, lovely bathroom, very nice hotel to stay.”

      I knew this hotel from Traveloka apps. I chose it because it’s newly renovated and near Kallang Stadium. The staff (Inggrid) was very nice and have a good pronounce in english so I can understood what she said completely. The room is quite big and have 2 sofa’s inside, very clean and have a very comfort bed and pillow. I really like the bathroom, beside the cleanest it’s also very safe for elderly, they have all the safe equipment for elder bathroom inside. The location is quite strategies, 6 min to Mustafa Centre and City Square Mall. But a little bit far to MRT. 15 min to Lavender MRT and or 10 min to Farrer Park MRT by walk.

      Reviewed December 03, 2019
      6.8
      Good
      Roywoan from Malaysia
      Couple
      Standard Room Non-Smoking
      Stayed 1 night in June 2019

      Someone knocked our door”

      Knocked our door before we checked out. it was annoying

      Reviewed November 22, 2019
      7.2
      Very good
      janine from Philippines
      Family with young children
      Two Single Beds Standard Non-Smoking
      Stayed 4 nights in June 2019

      Very good”

      Rooms are really small. Do not have enough room for your luggages. But the rooms are clean especially the bathrooms. Modern design. Choices of food in the buffet breakfast are limited. Try to book the room only without breakfast coz the location of the hotel is just near the City Mall where you’ll have choices of restaurants to dine in. Also hotel is a 10 minute walk to MRT farrer park station which can be found at the basement of the City Mall. Hotel staff are friendly and approachable.

      Reviewed July 02, 2019
      7.6
      Very good
      MD from Bangladesh
      Business traveler
      Two Single Beds Standard Non-Smoking
      Stayed 5 nights in June 2019

      Very good”

      Room is too small

      Reviewed June 23, 2019
      9.2
      Exceptional
      Sabesan from India
      Business traveler
      One Queen Bed Standard Non-Smoking
      Stayed 1 night in June 2019

      Good find”

      Value for money and the needed facilities. Food spread for a vegetarian can be better.

      Reviewed June 12, 2019
      8.4
      Excellent
      Govinda from India
      Family with young children
      One Queen Bed and One Single Bed Non-Smoking
      Stayed 6 nights in May 2019

      Great location for shopping and Indian food. Rooms too small.”

      This is an express hotel; which means small rooms and limited options for breakfast. The family room size is manageable. There are no wardrobes, very less space to keep and open your suitcase. Room and bathroom was clean. They have only 4 family rooms. If two of you are travelling, do not pick two single bed rooms, you will not have any space to move around or keep your suitcase. Heavy people can't even enter bathroom to take shower' they are so small. The metro is at walking distance. Bus stop is just in front of the hotel. There are lot of food options around the hotel. Mustafa shopping center is also close to this hotel. For Indians, there are lot of vegetarian hotels available around this hotel. The staff were very polite and friendly (front desk and restaurant. Backside view from the room is not good. We got bored with the food.

      Reviewed May 25, 2019
      9.2
      Exceptional
      TEO from Singapore
      Couple
      One Queen Bed Accessible Non-Smoking
      Stayed 2 nights in April 2019

      Very pleasant stay! ”

      Hotel is new and clean. Staff are very friendly and always put on a smile. Suggestion to have more variety for breakfast. But other than that, nothing else to fuss about .

      Reviewed April 08, 2019
      10.0
      Exceptional
      Jeremy
      Family with young children
      Two Single Beds Standard Non-Smoking
      Stayed 5 nights in March 2019

      Great place, super awesome staff!!!”

      The staff where amazing! Our room was a little tight but nothing to really complain about. Would stay there again. Very close to a mall, and different restaurants

      Reviewed March 28, 2019
      3.6
      Fatma from Turkey
      Couple
      One Queen Bed Standard Non-Smoking
      Stayed 5 nights in March 2019

      Acceptable”

      I booked for a queen room but when I arrived at the hotel I was told that there weren't any queen rooms available. They put us in a twin room and changed our room to a queen room the other day. The room was't cleaned properly every day. The breakfast was a disappointment. There weren't anything in the room except toothbrush and toothpaste. The laundry was very expensive.

      Reviewed March 17, 2019
      8.8
      Excellent
      Ilse from China
      Couple
      One Queen Bed Standard Non-Smoking
      Stayed 2 nights in March 2019

      very nice and comfy”

      Good location, comfy beds and clean bathroom. Easy to recommend.

      Reviewed March 09, 2019
      8.4
      Excellent
      Russell from United Kingdom
      Family with young children
      Two Single Beds Standard Non-Smoking
      Stayed 2 nights in March 2019

      Comfortable. Everything as expected.”

      Exactly what you get at every holiday inn. No issues. Friendly staff.

      Reviewed March 04, 2019
      9.2
      Exceptional
      Hung from Hong Kong
      Couple
      Standard Room Non-Smoking
      Stayed 2 nights in February 2019

      Exceptional”

      The staff was attentive, saw we were tired and allowed us early check in ~10am to refresh a bit. When we asked question about the best way to JB, she searched and printed out several options for us.

      Reviewed February 22, 2019
      8.0
      Excellent
      Curendran from Malaysia
      Couple
      One Queen Bed Standard Non-Smoking
      Stayed 2 nights in January 2019

      Affordable hotel nearby the Serangoon Road”

      The hotel is affordable and well kept. Newly refurbished hotel at a strategic location for those travelers whom interested in keeping their visit nearby the Serangoon road. The hotel serves a limited breakfast choices, however, it will keep your breakfast need attended. Its a good hotel nearby Cinemas, Mustafa Shopping Centre and MRT stations.

      Reviewed February 21, 2019
      8.8
      Excellent
      fanny from Philippines
      Couple
      Standard Room Non-Smoking
      Stayed 2 nights in January 2019

      Stay was good but dining staffs need to improve their service”

      Location was nice. Many hawker place surrounding the place. Receptionists seem to be heavily loaded with Indian clients full of them ALL the time. My request of a quiet floor was granted but there was an “emergency” drilling noise that staffs were “surprised” to learn and we just had to bear the noise as this was “necessary”. Kitchen Vietnamese staffs spoke limited English and were unfriendly bordering to rude as they seem tired when asked to refill food as this was in the morning buffet breakfast . No refills even if time was still ample and guests were requesting/asking. They don’t warn guests of the time for “last call “ cause they were eager packing up. Instead they were just too busy cleaning up tables unmindful of guests requests even when talked to directly . Should teach them proper customer etiquettes and respect. They looked like grumpy workers

      Reviewed January 27, 2019

      Reviews of Holiday Inn Express Singapore Serangoon from real guests

      Overall rating
      8.5
      Excellent
      From 690 reviews
      Provided by verified guests of
      Agoda Reviews (47)Booking.com Reviews (643)
      Rating via Agoda8.2
      /
      10
      Excellent
      Cleanliness8.5
      Facilities7.8
      Location8.0
      Service8.8
      Value for money8.2
      High score for Singapore
      Rating
      9+ Exceptional (7)
      8-9 Excellent (4)
      7-8 Very Good (4)
      6-7 Good (1)
      <6 Below Expectation (1)
      Time of the year
      Mar - May (6)
      Jun - Aug (5)
      Sep - Nov (2)
      Dec - Feb (4)
      All guests (47)
      All room types
      Showing 17 verified guest comments
      10.0
      Exceptional
      Wu from Taiwan
      Business traveler
      One Queen Bed Standard Non-Smoking
      Stayed 4 nights in November 2019

      I had a very pleasant stay there.”

      The hotel staff is very helpful.

      Reviewed January 15, 2020
      10.0
      Exceptional
      Umesh from Australia
      Couple
      One Queen Bed Standard Non-Smoking
      Stayed 3 nights in December 2019

      Exceptional”

      Staff willing to assist and guide. We loved the staff who were willing to help. Very respected staff.

      Reviewed December 29, 2019
      7.6
      Very good
      sudharshana from India
      Business traveler
      One Queen Bed Standard Non-Smoking
      Stayed 2 nights in August 2019

      Centrally located very functional hotel, small rooms”

      Centrally located in all respects, good small rooms, Staff very helpful

      Reviewed December 19, 2019
      9.2
      Exceptional
      Tri from Indonesia
      Couple
      One Queen Bed Standard Non-Smoking
      Stayed 2 nights in November 2019

      Very clean hotel, comfort bed, lovely bathroom, very nice hotel to stay.”

      I knew this hotel from Traveloka apps. I chose it because it’s newly renovated and near Kallang Stadium. The staff (Inggrid) was very nice and have a good pronounce in english so I can understood what she said completely. The room is quite big and have 2 sofa’s inside, very clean and have a very comfort bed and pillow. I really like the bathroom, beside the cleanest it’s also very safe for elderly, they have all the safe equipment for elder bathroom inside. The location is quite strategies, 6 min to Mustafa Centre and City Square Mall. But a little bit far to MRT. 15 min to Lavender MRT and or 10 min to Farrer Park MRT by walk.

      Reviewed December 03, 2019
      6.8
      Good
      Roywoan from Malaysia
      Couple
      Standard Room Non-Smoking
      Stayed 1 night in June 2019

      Someone knocked our door”

      Knocked our door before we checked out. it was annoying

      Reviewed November 22, 2019
      7.2
      Very good
      janine from Philippines
      Family with young children
      Two Single Beds Standard Non-Smoking
      Stayed 4 nights in June 2019

      Very good”

      Rooms are really small. Do not have enough room for your luggages. But the rooms are clean especially the bathrooms. Modern design. Choices of food in the buffet breakfast are limited. Try to book the room only without breakfast coz the location of the hotel is just near the City Mall where you’ll have choices of restaurants to dine in. Also hotel is a 10 minute walk to MRT farrer park station which can be found at the basement of the City Mall. Hotel staff are friendly and approachable.

      Reviewed July 02, 2019
      7.6
      Very good
      MD from Bangladesh
      Business traveler
      Two Single Beds Standard Non-Smoking
      Stayed 5 nights in June 2019

      Very good”

      Room is too small

      Reviewed June 23, 2019
      9.2
      Exceptional
      Sabesan from India
      Business traveler
      One Queen Bed Standard Non-Smoking
      Stayed 1 night in June 2019

      Good find”

      Value for money and the needed facilities. Food spread for a vegetarian can be better.

      Reviewed June 12, 2019
      8.4
      Excellent
      Govinda from India
      Family with young children
      One Queen Bed and One Single Bed Non-Smoking
      Stayed 6 nights in May 2019

      Great location for shopping and Indian food. Rooms too small.”

      This is an express hotel; which means small rooms and limited options for breakfast. The family room size is manageable. There are no wardrobes, very less space to keep and open your suitcase. Room and bathroom was clean. They have only 4 family rooms. If two of you are travelling, do not pick two single bed rooms, you will not have any space to move around or keep your suitcase. Heavy people can't even enter bathroom to take shower' they are so small. The metro is at walking distance. Bus stop is just in front of the hotel. There are lot of food options around the hotel. Mustafa shopping center is also close to this hotel. For Indians, there are lot of vegetarian hotels available around this hotel. The staff were very polite and friendly (front desk and restaurant. Backside view from the room is not good. We got bored with the food.

      Reviewed May 25, 2019
      9.2
      Exceptional
      TEO from Singapore
      Couple
      One Queen Bed Accessible Non-Smoking
      Stayed 2 nights in April 2019

      Very pleasant stay! ”

      Hotel is new and clean. Staff are very friendly and always put on a smile. Suggestion to have more variety for breakfast. But other than that, nothing else to fuss about .

      Reviewed April 08, 2019
      10.0
      Exceptional
      Jeremy
      Family with young children
      Two Single Beds Standard Non-Smoking
      Stayed 5 nights in March 2019

      Great place, super awesome staff!!!”

      The staff where amazing! Our room was a little tight but nothing to really complain about. Would stay there again. Very close to a mall, and different restaurants

      Reviewed March 28, 2019
      3.6
      Fatma from Turkey
      Couple
      One Queen Bed Standard Non-Smoking
      Stayed 5 nights in March 2019

      Acceptable”

      I booked for a queen room but when I arrived at the hotel I was told that there weren't any queen rooms available. They put us in a twin room and changed our room to a queen room the other day. The room was't cleaned properly every day. The breakfast was a disappointment. There weren't anything in the room except toothbrush and toothpaste. The laundry was very expensive.

      Reviewed March 17, 2019
      8.8
      Excellent
      Ilse from China
      Couple
      One Queen Bed Standard Non-Smoking
      Stayed 2 nights in March 2019

      very nice and comfy”

      Good location, comfy beds and clean bathroom. Easy to recommend.

      Reviewed March 09, 2019
      8.4
      Excellent
      Russell from United Kingdom
      Family with young children
      Two Single Beds Standard Non-Smoking
      Stayed 2 nights in March 2019

      Comfortable. Everything as expected.”

      Exactly what you get at every holiday inn. No issues. Friendly staff.

      Reviewed March 04, 2019
      9.2
      Exceptional
      Hung from Hong Kong
      Couple
      Standard Room Non-Smoking
      Stayed 2 nights in February 2019

      Exceptional”

      The staff was attentive, saw we were tired and allowed us early check in ~10am to refresh a bit. When we asked question about the best way to JB, she searched and printed out several options for us.

      Reviewed February 22, 2019
      8.0
      Excellent
      Curendran from Malaysia
      Couple
      One Queen Bed Standard Non-Smoking
      Stayed 2 nights in January 2019

      Affordable hotel nearby the Serangoon Road”

      The hotel is affordable and well kept. Newly refurbished hotel at a strategic location for those travelers whom interested in keeping their visit nearby the Serangoon road. The hotel serves a limited breakfast choices, however, it will keep your breakfast need attended. Its a good hotel nearby Cinemas, Mustafa Shopping Centre and MRT stations.

      Reviewed February 21, 2019
      8.8
      Excellent
      fanny from Philippines
      Couple
      Standard Room Non-Smoking
      Stayed 2 nights in January 2019

      Stay was good but dining staffs need to improve their service”

      Location was nice. Many hawker place surrounding the place. Receptionists seem to be heavily loaded with Indian clients full of them ALL the time. My request of a quiet floor was granted but there was an “emergency” drilling noise that staffs were “surprised” to learn and we just had to bear the noise as this was “necessary”. Kitchen Vietnamese staffs spoke limited English and were unfriendly bordering to rude as they seem tired when asked to refill food as this was in the morning buffet breakfast . No refills even if time was still ample and guests were requesting/asking. They don’t warn guests of the time for “last call “ cause they were eager packing up. Instead they were just too busy cleaning up tables unmindful of guests requests even when talked to directly . Should teach them proper customer etiquettes and respect. They looked like grumpy workers

      Reviewed January 27, 2019
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      Holiday Inn Express Singapore Serangoon
      |Excellent 8.2
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      Experiences on Agoda. Because your room is just the beginning.

      • Excellent location
      • Battlebox
      • Farrer Park MRT Station is within 0.57 km