Holiday Inn Express Surabaya CenterPlaza
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7.9 Very good location
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7.9Location
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Excellent
From 421 reviewsSee what guests said
8.1
89% would recommend to a friend
  • Air conditioning

  • Mini bar

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Room choices
Standard Double Room - Non-Smoking
...
  • 24 m²/258 ft²
  • Shower
  • 1 king bed
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Standard Double Room - Smoking
...
  • 24 m²/258 ft²
  • Shower
  • 1 king bed
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Standard Twin Room - Non-Smoking
...
  • 24 m²/258 ft²
  • Shower
  • 2 single beds
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Standard Twin Room - Smoking
...
  • 24 m²/258 ft²
  • Shower
  • 2 single beds
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Standard Room
...
  • City view
  • 24 m²/258 ft²
  • 2 single beds or 1 double b...
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Deluxe Double Room
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  • 26 m²/280 ft²
  • Shower
  • 1 king bed
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Verified guest reviews

Agoda Reviews (421)Booking.com Reviews (172)
8.1
Excellent
Filter by guest type:
Cleanliness8.5
Facilities7.6
Location7.9
Room comfort and quality8.4
Service8.2
Value for money8.3
Provided by verified guests of Agoda
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Showing 326 verified guest comments
12345
6.8
CHIA from Taiwan
Group
Deluxe Double Room
Stayed 1 night in January 2018
Good
I've stayed in this hotel twice and the elevator was broken every time!
Reviewed February 08, 2018
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7.6
Nur from Singapore
Family with young children
Standard Twin Room - Non-Smoking
Stayed 3 nights in January 2018
Good hotel but not friendly front desk staffw
We booked two rooms and upon arrival, I asked if they had connecting rooms as we were with my parents, the front desk lady, Dhiva said no after searching for us. Then there was another staff who wanted to help us in finding a connecting room but Dhiva said in Bahasa Indonesia to her friend no need as she had already checked us in. I obviously understood what she was saying as I am Malay, she was totally not discreet at all and to add fuel to the fire, I then asked if they had a bigger room, she replied in a loud unhappy voice asking if I want a bigger room or to add another room. She is rude and not friendly and not accommodating at all. I asked for a bigger room that could accommodate 4 guests but
Reviewed January 19, 2018
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7.2
Mohammad from Indonesia
Business traveler
Standard Room
Stayed 2 nights in January 2018
Good business hotel
Good price and clean.
Reviewed January 17, 2018
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4.8
ANAND from Malaysia
Business traveler
Standard Double Room - Non-Smoking
Stayed 1 night in January 2018
Food at restaurant was not good
The food in the restaurant was not good. Food was not fresh and tasteless. Made a mistake eating there
Reviewed January 13, 2018
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10.0
Nazeer from Brunei Darussalam
Business traveler
Standard Room
Stayed 2 nights in September 2017
Nice place
Become holiday inn fan
Reviewed January 08, 2018
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5.6
Heyndriyk from Indonesia
Family with teens
Standard Room
Stayed 3 nights in December 2017
Not as expected
The hotel facilities are minimal. Breakfast menu always the same for 3 days.
Reviewed December 05, 2017
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5.6
Heyndriyk from Indonesia
Family with teens
Standard Room
Stayed 3 nights in December 2017
Not as expected
The hotel facilities are minimal. Breakfast menu always the same for 3 days.
Reviewed December 05, 2017
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9.6
Katherine from Indonesia
Couple
Standard Double Room - Non-Smoking
Stayed 2 nights in November 2017
nice, nice, nice
Good location, friendly staff, clean, breakfast a little bit boring, almost all vegetarian / india's food everyday (2 nights here) I hope you guys can provide breakfast with meat / sausages / smoke beef. I did laundry, bought coin rp 40K. I have clean clothes, no need washing at home. I love it.
Reviewed December 04, 2017
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7.2
servin from France
Business traveler
Standard Double Room - Smoking
Stayed 1 night in November 2017
this is home
good size room and good staff as well as great bedding makes me return always to that hotel
Reviewed November 30, 2017
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8.0
Oh from Indonesia
Business traveler
Standard Double Room - Non-Smoking
Stayed 2 nights in October 2017
good htl
bersih dan rapih
Reviewed November 25, 2017
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12345
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