Good location”

This is my 1st time staying in Holiday Inn, personally I find the location is convenient and environment was clean. Will stay again if I happen to visit Surabaya again.

Satisfied”

Located in town centre. The room is good and clean. The local breakfast is delicious. The qym is good - I had a good time having the gym all by myself. There are many stalls in front of the hotels where you can taste local foods. The hotel is just a walking distance (less than 1 km) to Tunjungan Plaza (the huge shopping complex in Surabaya).

It’s good area to stay in for a couple of nights”

I like Surabaya and it’s been my favorite place to come back . The people are friendly and sometimes they love giggling in silly ways but they are unique. Love it

Not a good value hotel”

Good central location. Near to tunjangan plaza etc. A bit on pricey range hotel. Breakfast was disappointing. Few selection and tastes not up to holiday inn standard. Rooms quite spacious and clean. Bed quality is average.

Clean rooms, great staff”

I read reviews that it was located near food vendors but I didn't see any of those. They were busy outside renovating the street area. Didn't see a convenient store as well. But other than that this hotel was great. The staff was superb. Less than 10 minute ride to the Tunjungan Mall.

Recommended”

I like this hotel. They have nice and soft bed. The staffs are nice. Always smile and greeting us. The room is big for me. The breakfast have delicious taste. Just need more variaety of foods. This hotel work together with Blue Bird Taxi Group. They also have self laundry. It is something rare to meet in hotels now. I will love to back stay in here again.

A Decent Hotel”

Pros: Comfortable Bed, Decent room size, Breakfast is good, Decent priced hotel. Staff are very welcoming. Cons: I didn't find this location good, nothing to eat nearby. No Bellboy service - you have to take your luggage to your room by yourself.

Nice and clean hotel”

Hotel was nice and clean but was a bit far away from the mall in terms of walking distance. Facilities was good but was hoping there were more options for room service.

Nice stay!”

Pros : I like the outdoor seating area for breakfast. It feels safe during this pandemic. I also had my lunch there. The room was clean and the staff was nice. Very easy check in and check out. Cons : Ah....the nasi rawon was disappointing. The rawon itself was good, but no beansprout, no salted egg, no prawn crackers....

Short getaway”

The hotel is nice, located in strategic location, clean and great staff. if you looking for a business hotel where you just need a place to sleep and that's it, then this is a great hotel to stay, very strategic and not expensive. However, if you are looking for a short get away where you want to travel for a bit then go back to enjoy your hotel then this may not suit you. This hotel does not have any swimming pool or sauna or whirlpool. They do have a small gym and spa but other than that you can only stay in your room.

value for money but small bed”

location, value for money, cleanliness, staff is good if not for excellent. food taste and variation is ok. the only minus point is the queen bed too small. only 160x200cm other hotel always use 180x200cm bed for queen size.

Nice property and Very Helpful Staff”

Nice hotel, located in a strategic location, at night Kedungdoro street is like the center of street food hawkers, you can find a lot of delicious local cuisines there. Best place for culinary hunters. Very helpful staff also, my wife left her bag and they helped with ordering GoJek to deliver the bag to the airport. Keep up the good work!!

great place to stay in Surabaya center”

Close to all main points, large room and great staff. Always stay at that hotel already for years and will continue

I love it! ”

Stayed for 2 days, the room was really big and comfortable. I really love the room. They serves really nice breakfast as well!

Great place to stay; poor massage service”

The only complaint I have was the poor massage service. They were late for nearly half an hour and lied by saying that we weren't in the room when they came, which was impossible as we were in the room the whole time. I later realized that they were actually massaging my friend in another room, and thus it was physically impossible for them to be in our room on time. My friend said they were late for 20 minutes as well. They were chatting with each other while they were massaging us and laughing along the way. They didn't do a good massage either and worst of all they said they had no change at all.

nice”

good hotel , good location , staff are very helpful

Nice and Clean hotel”

I love this clean hotel.. very friendly staff Nice business hotel.. recommended to stay..

Nice hotel”

I like the staff how to communicate with guest. The restaurant it self is quite small but the food was ok. Overall is ok.

Simple Hotel”

Clean, Simple and Nice business hotel in town..

Nice hotel”

Nice Staff, Clean room, Delicious food and.......Very good location (Culinary, entertainment and mall)