Holiday Inn Express - Times Square

Holiday Inn Express - Times Square

343 West 39th Street, Times Square, New York (NY), United States, 10018
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1 Bedroom Hearing Accessible Roll In Shower Non-Smoking Holiday Inn Express - Times Square
1 Bedroom Hearing Accessible Roll In Shower Non-Smoking
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    Lobby Holiday Inn Express - Times Square
    Lobby Holiday Inn Express - Times Square
    Interior view Holiday Inn Express - Times Square
    1 Bedroom Hearing Accessible Roll In Shower Non-Smoking Holiday Inn Express - Times Square
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     Holiday Inn Express - Times Square

    Guest reviews

    7.6
    Very good
    /10
    (179 reviews)See what guests said
    9.2
    Exceptional

    "Good breakfast, big room"

    reo

    -

    February 12, 2018

    7.8
    Very good cleanliness
    Recommended by 82% of guests

    Property highlights

    • 300 meters to public transportation

    • Located in heart of New York (NY)

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    Excellent
    Location
    8.5
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Blatt Billiards120 m
  • The Annex / Hell's Kitchen Flea Market130 m
  • New York Times Tower230 m
  • Lyric240 m
  • Mood Fabrics260 m
  • Urbo Supply260 m
  • Holy Cross Church270 m
  • Hunter College Msa Building290 m
  • Staley Gretzinger300 m
  • Seventh Avenue300 m
  • Value for money7.4
    Location rating8.5
    Nearest airportLaGuardia Airport (LGA)
    Distance to airport10.4 km
    Select your room
    Standard Room
    Standard Room
    ...
    • Room size: 23.22 m²/250 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King Room With A City View Non-Smoking
    King Room With A City View Non-Smoking
    ...
    • Room size: 23.22 m²/250 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    1 Bedroom Hearing Accessible Roll In Shower Non-Smoking
    1 Bedroom Hearing Accessible Roll In Shower Non-Smoking
    ...
    • Room size: 23.22 m²/250 ft²
    • City view
    • 2 double beds and 1 king be...
    Enter dates to see prices
    1 King Bed Leisure Non-Smoking
    1 King Bed Leisure Non-Smoking
    ...
    • Room size: 23.22 m²/250 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    2 Double Beds Non-Smoking
    2 Double Beds Non-Smoking
    ...
    • Room size: 23.22 m²/250 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    2 Double Beds With City View Non-Smoking
    2 Double Beds With City View Non-Smoking
    ...
    • Room size: 23.22 m²/250 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    1 Double Bed Non-Smoking
    1 Double Bed Non-Smoking
    ...
    • Room size: 23.22 m²/250 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Standard Double/Double
    Standard Double/Double
    ...
    • Non-smoking
    Enter dates to see prices
    Basic 2 double beds
    Basic 2 double beds
    ...
      Enter dates to see prices
      Standard 2 Double Beds
      Standard 2 Double Beds
      ...
        Enter dates to see prices

        What people love about the property

        • 9.2
          Exceptional

          "The free breakfast was actually really good and the servers kept things filled and clean."

          Monica

          |

          November 27, 2017

        • 7.2
          Very good

          "We had a good stay."

          Sohel

          |

          November 20, 2017

        • 8.8
          Excellent

          "The location's terrific, with the heart of both Times Square and the subway just a 5 or 10-minute walk way (a couple blocks)."

          Kevin

          |

          July 27, 2016

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        More about Holiday Inn Express - Times Square

        More about Holiday Inn Express - Times Square

        9.6
        Exceptional

        "Convenient location"

        Cherry A.

        |

        February 24, 2018

        An overview

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        What they offer

        9.2
        Exceptional

        "The staff very friendly."

        Salem

        |

        December 3, 2018

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        American cuisine
        American cuisine
        Sky Room
        60 m American, Bar, Contemporary
        HK
        90 m American, Bar, Mediterranean
        Tir na nOg, Times Square
        100 m American, Bar, British
        Italian cuisine
        Italian cuisine
        Mercato
        20 m Italian
        Trattoria Casa di Isacco
        60 m Italian
        Pomodoro Italian Grill
        80 m Italian
        Bar
        Bar
        Blue Ruin Bar
        110 m Bar, Pub
        Rattle n Hum West
        150 m Bar, Pub
        The Gastro Bar at 35th
        300 m Bar, Pub, Spanish

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

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        Some helpful facts

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        Announcements

        You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note: Parking does not include in-and-out privileges. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

        Real reviews from real guests

        Agoda Reviews (179)Booking.com Reviews (2205)
        7.6
        /
        10
        Cleanliness7.8
        Facilities6.8
        Location8.5
        Room comfort and quality7.4
        Service7.7
        Value for money7.4
        Provided by verified guests of Agoda
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        All guests (179)
        All room types

        Show reviews that mention 

        Showing 129 verified guest comments
        12345
        9.2
        Exceptional
        Jocelyn from Philippines
        Solo traveler
        1 King Bed Leisure Non-Smoking
        Stayed 2 nights in January 2019
        Female Traveler”
        Excellent breakfast. Clean rooms, good size ( king bedroom) and comfy beds.
        Reviewed January 18, 2019
        8.4
        Excellent
        Reynaldo from Philippines
        Solo traveler
        Standard Room
        Stayed 6 nights in July 2018
        Nice. Only when both elevators are working”
        There were two elevators but only one was working in the first three days I was there. It was such a nuisance to wait on line for 15 minutes and I had to walk for 13 floors everyday for three days. When both elevators were up and running it was a breeze. Check if both are working before booking.
        Reviewed August 11, 2018
        8.0
        Excellent
        Evelyn from Singapore
        Couple
        1 King Bed Leisure Non-Smoking
        Stayed 2 nights in April 2018
        Value for money”
        The location is great, the room is clean & the staff is friendly. The buffet breakfast spread is good enough with omelette, scrambled egg, pancake, yogurt, oatmeal, bagel as well as hot beverages! Thumbs up for the unlimited supply of hot & cold water. The disadvantage is that only 2 small lift served the whole hotel. Beware of the morning traffic, try to eat breakfast before 8am. The room is small, no extra space to open luggage. Anywhere, New York is a adventurous city! The room only for us to sleep. So overall is good and we would like to rec to everyone who wish to find a clean, friendly and budget hotel in Manhattan!
        Reviewed April 12, 2018
        9.2
        Exceptional
        Salem from United Arab Emirates
        Solo traveler
        1 Bedroom Hearing Accessible Roll In Shower Non-Smoking
        Stayed 1 night in November 2018
        Awesome ”
        The staff very friendly. The location is close to everything. Highly recommend
        Reviewed December 03, 2018
        8.0
        Excellent
        Ivy from Philippines
        Solo traveler
        1 King Bed Leisure Non-Smoking
        Stayed 2 nights in December 2017
        Location was Perfect”
        First off, the location was perfect. It was a walking distance to everywhere. The staff were friendly and helpful. Only thing is the gym and the laundry area was located at the partner hotel beside the holiday inn. It wouldnt have been a problem if the weather wasnt so cold but I was able to manage. Breakfast was the usual affair but after a few days you’d want a liitle variety but it was filling. Overall it was a good place to stay.
        Reviewed December 15, 2017
        8.0
        Excellent
        JIN from China
        Business traveler
        King Room With A City View Non-Smoking
        Stayed 3 nights in August 2017
        Poor reponse and update information from Hotel and Agoda customer service”
        I book online but missed payment rules, need to pay at reception. I try to ask Agoda but it seems not much supporting from Agoda. The hotel required to fill a form but I was not aware to provide credit card & ID etc, all confidential information. No one care about my email and forms till I chased again and again, and found the supporting information required. I also raised a question but no one answer: If you can charge my first day hotel fee, why not 2nd & 3rd day also meanwhile, instead of asking so much sensetive & privacy information and have to fullfil all? Even though I fullfill all information, still no one tell me the payment process is done or not, and charge whose card.
        Reviewed August 30, 2017
        8.0
        Excellent
        Charles from Malaysia
        Solo traveler
        1 Bedroom Hearing Accessible Roll In Shower Non-Smoking
        Stayed 1 night in June 2014
        Good hotel fairly close to Times Square”
        Central location, short walking distance to Times Square and the broadway show area.
        Comfortable short stay. The rooms are small but thats expected for a central hotel in New York. I like the simple no frills self service breakfast area. The front desk staff were helpful and friendly. Hotel is close to Times Square and the broadway show area. It was a decent walk to the Intrepid museum displaying the world war 2 era aircraft carrier, a cold war submarine and the space shuttle Enterprise, which was fantastic.
        Reviewed June 17, 2014
        8.3
        Excellent
        ALFRED from Singapore
        Solo traveler
        Stayed 7 nights in June 2011
        Clean, modern hotel with many conveniences”
        Great staff and good location (39 St), just one block away from Times Square Station (and Port Authority Bus Terminal: 40-42 St) and walking distance to Penn Station (and Macy*s: 34 St)
        I thoroughly enjoyed my stay at Holiday Inn Express. My room (King-sized bed) was very clean and comfortable – flat screen TV (loads of free channels including HBO and USA), easily adjustable air-conditioning, welcome chocolates, cabinets and closet for storage, work desk and chair, clean and reasonably-sized bathroom and complimentary internet access (wired and wireless). Complimentary hot coffee and water/tea and some fruit juices available 24/7 at the breakfast area on the ground floor – great if you felt like having a hot drink any time of the day! One of the great things I found about the hotel was the helpful and approachable staff and service. When I arrived in the afternoon, the reception staff (I think his name was Jaime) was really friendly and I felt at home at once (my first trip to NYC). For once I didn’t see a trace of the “rude and unfriendly” New Yorker and was really pleasantly surprised. He also suggested some places I could visit. Throughout my stay, he remembered my name and would say hi when I passed by. In the lobby there are two computer terminals and printing is free – useful if you needed to print online tickets etc. On the morning of my departure (19 Jun), because my transport was a little late – the hotel staff was kind and helpful, and she even volunteered to help me call the transport company just to make sure I didn’t miss my flight. Excellent service overall!
        Reviewed June 22, 2011
        9.3
        Exceptional
        JONATHAN from Singapore
        Couple
        Stayed 3 nights in February 2011
        Great hotel with friendly and helpful staff”
        Excellent location near Times Square and nice rooms.
        as expected from the holiday inn group, the rooms were clean and comfortable. staff were very friendly and helpful, providing information and directions with a smile. location was excellent, just a couple of blocks from times square and near the subway. unlimited coffee, tea & juice was also provided throughout the day, as well as free breakfast.
        Reviewed February 21, 2011
        9.2
        Exceptional
        Henry from Philippines
        Solo traveler
        1 King Bed Leisure Non-Smoking
        Stayed 5 nights in May 2018
        Great hotel”
        Hotel is clean and provide good breakfast. It is just a little farther to Timesquare compared to other budget hotels along the street because it is located at the inner most part but overall is good.
        Reviewed June 27, 2018
        9.6
        Exceptional
        Cherry from Philippines
        Group
        2 Double Beds Non-Smoking
        Stayed 4 nights in February 2018
        With friends”
        Convenient location
        Reviewed February 24, 2018
        3.2
        alejandro
        Business traveler
        2 Double Beds With City View Non-Smoking
        Stayed 3 nights in December 2017
        Do not stay at this hotel”
        This place should not be allowed as a hotel. It only has two elevators to a 34 floor bulding! It is actually a safety hazard. What happens if a guest needs urgent medical assistance? Going from my room to the lobby took as much as 30 minutes! Total outrage. Do not stay here.
        Reviewed December 11, 2017
        9.2
        Exceptional
        Monica from United States
        Family with young children
        2 Double Beds Non-Smoking
        Stayed 2 nights in November 2017
        My grand daughters love NY”
        The room was small but comfy and clean. The free breakfast was actually really good and the servers kept things filled and clean. I love hot strong showers and got that here. The fact that it was 2 blocks from Time Square was perfect. We had fun during the day and were able to sleep at night.
        Reviewed November 27, 2017
        6.4
        Good
        Tunyawan from Thailand
        Couple
        King Room With A City View Non-Smoking
        Stayed 2 nights in August 2017
        Elevators were not working!”
        One of the two elevators was operated manually by the technician. Another was out of order. We had to wait for 20-30 minutes to get from 23rd floor to the lobby. The bathroom's door in our guest room could not be closed. Front desk staffs seemed not to be very friendly. They didn't smile at all.
        Reviewed September 06, 2017
        8.4
        Excellent
        Muhammad from Pakistan
        Couple
        Standard Room
        Stayed 2 nights in July 2017
        Value for money”
        10 minutes walk to the Times Square Rooms exactly like they look in pictures, but looked smaller than 23sqm Good breakfast Helpful concierge desk Restroom sink drainage was a little slow No minibar or complimentary water bottles, though coffee maker n sachets were there.
        Reviewed August 03, 2017
        7.6
        Very good
        Jonathan from Philippines
        Solo traveler
        King Room With A City View Non-Smoking
        Stayed 1 night in July 2017
        Value for money with nice location although the view is not really good. However the staff are nice”
        Staff are good and the place is comfy especially if you are waiting. The breakfast is good and you can binge without guilt. They allow you to bring food in the room and has prepared special holders for that. Coffee and juice is overflowing and if you are specially nice, you can get fruits not served in the dining hall. They also store luggage for you.
        Reviewed July 23, 2017
        5.2
        Marc from Canada
        Business traveler
        King Room With A City View Non-Smoking
        Stayed 5 nights in September 2016
        Nothing to write home about”
        The room was big enough. The bed comfortable enough. The staff friendly and helpful enough. But there was nothing really outstanding about this hotel. Breakfast was a buffet served with plastic forks and knives and Styrofoam plates. I can't help but think how much waste this hotel is creating every day just for breakfast.
        Reviewed October 04, 2016
        8.8
        Excellent
        Kevin from United States
        Group
        King Room With A City View Non-Smoking
        Stayed 2 nights in July 2016
        We always stay here”
        Our third or maybe fourth time in a row staying here when visiting New York. The location's terrific, with the heart of both Times Square and the subway just a 5 or 10-minute walk way (a couple blocks). Rooms and beds are comfortable and everything works and is always clean. The staff has always been friendly and quite helpful with everything from room arrangements to directions to an area location. The breakfast is always good; though the room is small and so seating can be tight. But we always enjoy it. I gave a Satisfactory for Facilities not because of the difficulty with parking for loading/unloading. Most of the time, I've gotten "lucky" in that there's either been a space or I was able to pull alongside someone else who looked like they weren't planning to go anywhere anytime soon; but once I had to circle around the block a couple times until space opened up. Once the key is in the valet's hands, though, no worries. The car's always been returned in a timely manner and without incident. All in all, though, we enjoy staying at this hotel and plan to stay there again and I've recommended it to a couple of other people as well.
        Reviewed July 27, 2016
        8.0
        Excellent
        Nitin from India
        Business traveler
        Standard Room
        Stayed 7 nights in November 2013
        good”
        Centrally located
        the staff in the hotel is very co operative !!! just one issue they should have good travel desk as lady misguide me and sold me a ticket for tour which was close from one month. Though she return my money but as at travel desk she should be updated.
        Reviewed November 27, 2013
        7.7
        Very good
        Elgar from Australia
        Solo traveler
        1 King Bed Leisure Non-Smoking
        Stayed 3 nights in January 2013
        Good location, small rooms”
        Location near Times Square, complementary breakfast
        This is a good hotel near to Times Square. The rooms are fairly small (I had a King which meant the bed took up nearly all of the room), but it wasn't too bad. The location near Penn Station and Times Square is good - only a few mims walk to each. And also the Port Authority building is nearby, good for buses/airport transfer. The staff at this hotel are great - very friendly and helpful. I couldn't fault them at all, so they deserve credit for what was very good service. The hotel offers a free breakfast in the morning. This is great, but unfortunately ends at 9.30am meaning if you've had a late night its likely you'll miss it. The choice of food is OK, it becomes a bit repetitive each day - sugary cereals, cinnamon buns etc. Also, the space it is served in is quite small - resulting in a 'starving hyena's' atmosphere when more than a few people gather around to choose food. This isn't the fault of the hotel (bar the space), more the patrons. The only other problem would be the elevators. Unfortunately there are only two, which can mean a long wait when you are upstairs waiting to come down. Overall I would recommend this hotel if you were planning to spend most of your time outside during the day (due to the size of the room). The staff are friendly and the location is good so you won't be disappointed.
        Reviewed January 29, 2013
        12345
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        Holiday Inn Express - Times Square
        |Very good 7.6
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        • Excellent location
        • Broadway
        • 42nd St Port Authority Bus Terminal Subway Station is within 0.3 km