Exceptional”

We were there after a cruise. Very good location for before and after cruise. Hotel is every nice and clean.

Billed for dinner we did not have”

We were billed for a dinner we did not have. We were shown by email a dinner bill document upon our inquiry on a charge we did not recognize. The document did not even have our signature or any signature that would authorize the transaction. 2 days on and no reply from the staff and charge still reflected in our credit card bill.

Value for money”

The location is awesome and staff is friendly

great but no free water and noisy lobby”

Great room condition!!! It was clean, neat, beddings were comfortable, and free shuttle to Miami airport. But no free water and noisy lobby. ;)

Near of all”

Near for all activites that you could you have that do!!! Near the bayside shopping center, near the Frost museum of science, near the AA arena ! Clean . Staff exceptionnal!!!

Exceptional”

Nice location and Staff.

great location”

We came for Art Miami and were very happy with this location! Perfect for all events. The staff is the highlight of the stay. The hotel though older is maintained rather well and is clean and comfortable.

Great location”

Great location Vale for money Staff friendly Close to public transport and tours

Nice hotel”

The hotel was nice. The room was clean. Staff was friendly.

It's not worth it,the services,none at all,”

No ref in the room,no complementary water to drink inside the room,have to pay $10 a day for the ref to be installed in the room,they promise boxes of breakfast because of our early checkout and none they give us,have to pay $16 for breakfast of the third person in the room ,yet we paid for three pax in the room,we have no transfers whatsoever,and my God,we have to carry our luggages inside and out of the hotel,it's really HELL going in that place!!!

Very good”

My mom and sister stayed in this hotel and they were happy with the hotel. Location is convenient and facilities/amenities were comfortable.

Miami Heat”

We were going to the Heat game and it was in the prefect location. There were lots of shops and restaurants across the street. The staff was very good too. The only complaint would be the cost of parking!

Outdated - great staff”

Front desk staff was very polite and helpful with directions and suggestions for restaurants in the are. The location is great, and easy access to public transport. The room I was in was quite outdated

Nice Hotel”

Very Relaxing

very good”

Awesome and memorable

Location only”

Parking fee is USD27, should not park here

Great location. Needs improvements.”

We chose this hotel because of the location to American Airlines arena. It took about 5 minutes to walk there. The hotel's lobby is very nice. The room looked as though it had been recently updated, but it still need more work. There is a large gap under both the front door of the room and the bathroom door. The new paint appears to be painted over multiple layers of old paint as opposed to sanding down the old paint before repainting. The most uncomfortable was the location of the toilet. It was so close to the wall that it required a bit of maneuvering or sideways sitting to use. While the water pressure in the shower was adequate, the pressure in the sink was so strong that just turning the tap on a bit caused a surge of water that splashed up onto our shirts. These problems were not deal breakers because of the location to the arena and the free wifi. But I don't think it was worth the price.

Below my expectation”

Parking charge 25 usd, overcharge!

Nice location near BayMarket”

Nice hotel

Very handy and close to all amenities. ”

Comfortable, easy place as we needed to be close to port for our next day cruise