Holiday Inn Hotel & Suites Chicago-O'Hare/Rosemont

The front desk staff were very helpful and kind! The location was perfect, you can be to the airport in less than 15 minutes! The hotel was clean and the beds were very comfortable!

Close to the airport with shuttle service. Big room and very clean.

Excellent

Excellent. Just enjoy Chicago for few days.

It was an overnigiht with an early flight the next morning. I checked out and while waiting for the shuttle bus to the airport, I realized I left something. The clerk was kind enough to let me in again. This gave me a good impression.

decent hotel, breakfast could be much better

Our stay was wonderful. The staff was great and very helpful. We showed up at 8:30AM and asked if there was any way we could check in a little early so we wouldn't have to carry our luggage around the city and the staff said absolutely without any hesitation. They were always smiling and asking if we needed anything each time we walked by. I would stay there again without any question to it.

I had to overnight at O'Hare and looked at the available hotels and choose this one after researching about 10 different hotels. Factors were distance to the airport and price. The cost of this hotel was about $110 but i really had no choice unless I wanted to sleep in the airport for 12 hours. There were some cheaper hotels farther away but I was more interested in comfort and security than price. I booked the hotel though Agoda but the price was constant in almost all the booking www sites. I used Agoda as I have an account with them and get points for future discounts. To start they have a 24 hour shuttle that picks guests up at the airport but you have to call to get them to come. I came in terminal 5 and there are hotel phones right near the McDonald's. The phone was answered promptly by Kevin who told me that the driver was there then but leaving so I might have to wait a bit. The driver must have come back for me as I only waited about 5 minutes. His name was Pedro and he was very helpful. The shuttle also leaves from the hotel every half hour on the hour or half. The bus trip to the terminal is about 10 minutes and the drivers are very helpful. The hotel is what can be expected. Not a 5 star but I didn't want a 5 star. Check in staff is very helpful and efficient. Took me about 3 minutes to get checked in. The room was a decent and a a nice size. Came with a fridge, microwave, coffee machine,alarm clock, and a flat screen tv with an easy to use remote and menu. Basic amenities such as soap and shampoo and hand lotion. No toothbrush or razor but luckily I carry my own. Room was clean and water was hot and ample towels. I didn't use any of the hotel's attractions like pool or health club so I can't comment on them but they are there. There is a Harry Karrys restaurant in the lobby with a great menu HOWEVER the prices were outrageous - $16 for a burger and $1,000,000 for a steak.

It was OK! I just had enough time to get into the hotel and sleep few hours before going to an another trip. I was on connection and the only missing thing was: no tooth paste in the room. The pick up service was great and easy! The restaurant aside of the hotel good food, not sure if it belongs to the hotel though

good location and easy to get to airport, clean rooms

Overall Chicago O'Hare Rosemont Hotel is a nice and cozy hotel with great food and nearness to airport. Regular shuttles between airport and hotel so that one can easily be there.

I enjoyed my stay at the hotel. It was nice and comfortable, perfect for a over night layover. Rooms were large, beds very comfortable, fast wifi internet. Check-in and check out were quick. Restaurants in the area of the hotel, unless you want to eat at the hotel's restaurant which is a bit pricey. I would stay here again if I had an overnight layover in Chicago. Would recommend this hotel to anyone.

I enjoyed my stay here. The shuttle took me straight to the airport where I could get the Blue Line to the city, or catch my flight. Room was comfy, and the staff were very helpful. I'd stay here again.

very satisfied, enjoyable stay. the room was extremely large with two separate rooms, wifi was available in room and free shuttle bus from hotel to airport departs hourly

Good but no view, hard to get cabs, Small

The hotel is nearby the airport and there is regular shuttle bus between hotel and airport. The room is very clean, tidy and confortable. Free wi-fi Internet connection is provided, very convenient for business traveler. Only on small thing sould be improved from client perspective, the signal or logo on shuttle bus should be more abovious for clients to easily recognize. Since there are several Holiday Inn hotels in the area of the airport, sometimes it is very confused to distinguish which shuttle bus from Holiday Inn hotels is client's right destination.