Holiday Inn London Sutton
Highlights

IHG Clean Promise
When you’re ready to travel again, we’ll be ready to welcome you
Hygiene Plus
Wellness
Safety Features
Preventative Equipment
Health and Medical
Facilities
Car park
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Cash withdrawal
Another pleasant stay”
Staff proved friendly and helpful once more. Rooms very clean, as is rest of hotel environs. Were aware of facilities before arrival and they did not disappoint. Walking distance to Cheam village, Sutton High Street and Sutton train station for access to London
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Convenient hotel”
Very homely with very polite staff. The reception were very well informed about the logistics of the place. Miss Daisy at the reception was specially very helpful and she had all the data of London trains and bus services available at hand. It is close to Sutton railway station with easy connections to London. The best part of the hotel its service.
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Excellent location and comfortable room. ”
The hotel is situation in an excellent location, very close to the Sutton train station, city centre and shopping area. Rooms are ok with large double room but bathroom is slightly small. Parking is also quite pricey (GBP7 per day). Room booking prices will go up pretty quickly so will advise that traveller make their bookings quickly to avoid disappointment.
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Most things we were looking for”
A good location that was close to shopping and a short walk to train station allowing easy access to London when it was required. Very impressed with cleaning of rooms and restocking. One complaint was not having a fridge in room. But room was a good size for myself, wife and one child with two adequately sized beds. Staff generally friendly and helpful.
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Good value breakfast”
For a London hotel the rooms are a generous size and parking on site ( not free ) is a bonus. Be sure to get a voucher for breakfast the night before or the cost doubles. Room service is very good but housekeeping could be better. e.g. room serviced before 2 pm ! I would have extended my 5 night had they not increased the room tariff to almost double.
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All in all, it was a good experience”
The Hotel was superb and the staff was very friendly. Our room was ready on arrival and it was very clean. On a downside, we had requested for twin beds but were given a double bed. I wasn't particularly happy with the Wifi. While wifi was good on the mobile phone, if you are trying to connect to laptop, it was very inconvenient as the connection resets every other minute.
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Straightforward”
It was pretty straightforward and without any dramas. I stayed for 2 full weeks and did not face much issues. However, it was shocking to hear of the internet rates for the room. If my memory serves me right, the front desk told me it costs £6/hr, £10/4hrs, £16/24hrs or something like that, which to me just sounded rather ridiculous. So I refused to bring my work back and stayed longer in the office to complete my work. For what the Holiday Inn was charging me, really feel like wifi should come with the room. Other that that, it was a decent place to put up for 2 weeks.
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Sutton stay ”
Enjoyed the stay and the expected holiday inn high standard
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Only hotel at sutton”
wanted a hotel in Cheam but apparently there's only hotel in Sutton. It is near the train station and restaurants are near by, therefore it's a convenient hotel. But the hotel is quite old and the room reeks.
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Great stay.....again!”
Stayed once again because of previous experiences at the hotel. Easy, friendly and helpful check in. Rooms were very good size and very clean. Throughout the hotel and our stay, the staff were always friendly and helpful. All meals at the hotel were fine with breakfasts plentiful in amount and choice.
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Comfortable stay in a nice hotel”
Very well maintained room. Clean and well serviced. Good location that was close to town centre and short walk to Cheam. Train station also nearby. Staff, generally, very friendly.
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Exceptional”
Very happy with our 5 night stay. We Convenient location to everything. Staff helpful and friendly .
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Above average”
Negative response to my request to refund a reduced stay with the hotel from 4 to 2 nights; did not allow the shortening of the stay and the refund for the 2 Nights accordingly as the booking is already charged
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disappointing”
Room not ready when we arrived at 5pm, soulless bar, tired decor, very uncomfortable bed. Didn't cost much, perhaps you get what you pay for?
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Very near town and very helpful staff”
Easy to park car
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Good ”
Good
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Excellent value”
Pool, gym, good breakfast, nice clean rooms and very friendly staff. Couldn’t have asked for more. Thank you for making us feel welcome
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Good”
Loved it. Best location and friendly staff. Enjoyed my stay
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Exceptional”
A children friendly hoyel
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breakfast”
pay for breakfast night before for good value feed.
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