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Excellent
Based on 27 reviewsSee what guests said
8.2
Holiday Inn Madrid Bernabeu
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8.7 Excellent location
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8.7Location
  • 300 meters to public transportation

  • Air conditioning

  • Mini bar

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Room choices
King Suite - Non-Smoking
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  • 1 super king bed
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King Junior Suite - Non-Smoking
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  • 1 super king bed
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Standard
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    Family Room with Two Double-Beds - Non-Smoking
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    • 2 double beds
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    Presidential Suite
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    • Non-smoking
    • 1 king bed and 1 sofa bed
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    Deluxe Double or Twin Room
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    • 2 single beds or 1 double b...
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    King Suite - Non-Smoking
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    • Non-smoking
    • 1 king bed
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    Deluxe
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    • 2 single beds or 1 double b...
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    Standard Room
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      1 Bed King Suite with Sofa Bed
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      • Non-smoking
      • 1 king bed and 1 sofa bed
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      The swimming pool is open from 15 June to 15 September each year.

      Verified guest reviews

      Agoda Reviews (27)
      Filter by guest type:
      Cleanliness8.1
      Facilities7.7
      Location8.7
      Room comfort and quality8.2
      Service8.3
      Value for money8.0
      Provided by verified guests of Agoda
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      Showing 21 verified guest comments
      123
      6.0
      Peter from United Kingdom
      Group
      Standard
      Stayed 2 nights in October 2017
      Above average
      The customer service levels shown by the staff at Holiday Inn Bernabeu were well below what can be considered normal and acceptable. They were rude and seemed bothered by guests asking basic questions. The front desk staff need training in the correct way to speak and handle guest enquiries and not for example blame mistakes on trainee/junior staff members as this is a very poor and unprofessional way to handle an issue. I would recommend anyone looking for customer service and a warm welcome to avoid this hotel.
      Reviewed October 30, 2017
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      8.0
      Nestor from Singapore
      Family with teens
      Stayed 1 night in June 2017
      Very good
      Very courteous staff, and excellent location right along the Paseo de Castelleana, main avenue in Madrid. But the facilities are old and rooms are in need of upgrade.
      Reviewed June 25, 2017
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      8.4
      Mark from United Kingdom
      Family with young children
      Standard
      Stayed 2 nights in January 2017
      dewq
      edw
      Reviewed January 27, 2017
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      6.4
      ABDULLAH from Saudi Arabia
      Solo traveler
      Standard
      Stayed 2 nights in December 2016
      Great location ,bad wifi ,noisy
      Great location for any one come for Real Madrid club near to the stadium , very noisy ,
      Reviewed December 10, 2016
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      8.0
      Fari from Indonesia
      Couple
      Standard
      Stayed 1 night in November 2016
      Good hotel
      Everythings was okey
      Reviewed November 08, 2016
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      7.6
      Alice from United Kingdom
      Family with teens
      Standard
      Stayed 1 night in August 2016
      Good but few points...
      The hotel is very close to the stadium but surrounded by building work at the moment. The room was excellent but we found hair in the tab, basin, floor, bed and it was not pleasant. The sofa bed bed sheets where stained but meant to be cleaned. At night, although we were in the fifth floor, we could hear children screening and shouting up to 3am. Breakfast was really good but chaotic and rushed to allow other people to sit down. Check in and out queues at the very small reception for such a huge hotel. Facilities are good but the hotel is too crowded. Bearable for a night or two.
      Reviewed September 01, 2016
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      8.0
      xuan from China
      Couple
      Standard
      Stayed 1 night in April 2015
      WIFI toooooo slow
      Food, Place, Staff
      WIFI only one person, toooo slow
      Reviewed April 14, 2015
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      7.7
      Yen from Taiwan
      Couple
      Stayed 1 night in September 2012
      Few minutes walk to bernabeu
      close to bernabeu
      room is clean, and just few minutes walk bernabeu, if you watch football game, this hotel is very convenient. and near subway, easy go to sol.
      Reviewed September 26, 2012
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      8.0
      Joseph from Malta
      Solo traveler
      Stayed 3 nights in April 2012
      Great location
      Good sized rooms
      Since I visited Madrid mainly to watch a football match at the Santiago Bernabeu Stadium, I was very happy that I had chosen the Holiday Inn Madrid Hotel since it is only a five minute walk from the stadium. The rooms were very nice and always spotless. I did not make use of the dining facilities but they seemed to be very reasonably priced.
      Reviewed May 11, 2012
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      7.7
      Cheng from China
      Couple
      Stayed 2 nights in December 2011
      Nice hotel
      Close to metro station, shopping mall, the services are good, and the promotion rate is inexpensive
      the hotel locates in the city centre, quite close to the host stadium of real madrid, although most attractions are in downtown madrid, around the metro station of plaza mayor. the room and service are good, overall it's a nice hotel, worth the price.
      Reviewed January 04, 2012
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      123
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      Holiday Inn Madrid Bernabeu
      |Excellent 8.2
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