Holiday Inn Manila Galleria
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Holiday Inn Manila Galleria

ONE ASIAN DEVELOPMENT BANK AVENUE, ORTIGAS CENTER, Pasig, Manila, Philippines, 1655
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Deluxe  Holiday Inn Manila Galleria
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     Holiday Inn Manila Galleria

    Holiday Inn Manila Galleria Reviews

    8.0
    Excellent
    /10
    (1427 reviews)See what guests said
    7.2
    Very good

    "Staff is very helpful."

    vineet

    -

    December 7, 2018

    8.1
    Excellent service
    Recommended by 84% of guests

    Things you’ll love about Holiday Inn Manila Galleria

    Things you'll love

    • 600 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.7
    See map
    Excellent location
    Popular
    Nearby
  • Quezon Memorial Circle6.81 km
  • Quiapo Church8.3 km
  • National Museum8.57 km
  • Manila Bay8.8 km
  • Rizal Park9.02 km
  • San Agustin Church9.19 km
  • San Agustin Museum9.21 km
  • Manila Cathedral9.35 km
  • Intramuros District9.56 km
  • Fort Santiago9.76 km
  • Value for money7.7
    Distance to city center1.00 Km
    Location rating8.7
    Nearest airportNinoy Aquino International Airport (MNL)
    Distance to airport10.4 km

    Rooms available at Holiday Inn Manila Galleria

    7.9
    Very good
    Room comfort & quality
    2 Bedroom Suite Non-Smoking
    2 Bedroom Suite Non-Smoking
    ...
    • Room size: 116 m²/1249 ft²
    • City view
    • 2 king beds
    Enter dates to see prices
    2 Twin Executive Non-Smoking
    2 Twin Executive Non-Smoking
    ...
    • Room size: 44 m²/474 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Executive Twin Room - Smoking
    Executive Twin Room - Smoking
    ...
    • Room size: 44 m²/474 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Deluxe King Room - Smoking
    Deluxe King Room - Smoking
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Executive King Room
    Executive King Room
    ...
    • Room size: 44 m²/474 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 Bedroom Suite Non-Smoking
    1 Bedroom Suite Non-Smoking
    ...
    • Room size: 68 m²/732 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    2 Twin Premiere Non-Smoking
    2 Twin Premiere Non-Smoking
    ...
    • Room size: 48 m²/517 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    One-Bedroom Suite - Smoking
    One-Bedroom Suite - Smoking
    ...
    • Room size: 68 m²/732 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    • 2 single beds or 1 double ...
    Enter dates to see prices

    What people love about Holiday Inn Manila Galleria

    • 10.0
      Exceptional

      "Location is in the heart of ortigas center where you can access easily the Robinson Galleria mall and other near shopping centers."

      Leny

      |

      July 28, 2018

    • 8.8
      Excellent

      "The staff though is very accomodating and helpful."

      Jennifer

      |

      June 17, 2018

    • 10.0
      Exceptional

      "Central ortigas, excellent location"

      Annalisa

      |

      February 8, 2018

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    More about Holiday Inn Manila Galleria

    More about Holiday Inn Manila Galleria

    9.6
    Exceptional

    "The location beside the mall made it easy to have a variety..."

    Ma I.

    |

    December 29, 2018

    An overview

    Show less

    What they offer

    6.8
    Good

    "The food was very good and tasty."

    Gia P.

    |

    September 14, 2018

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Filipino cuisine
    Filipino cuisine
    Vatel Restaurant Manila
    7.2 km Filipino, French, Mediterranean
    iBread
    8.4 km Filipino
    Hizon's Cakes & Pastries
    8.7 km Filipino
    American cuisine
    American cuisine
    Wild West Roadhouse Grill
    2.0 km American
    Shakey's ERMITA
    4.4 km American, Pizza
    Bacolod Chicken Express
    5.7 km American, Asian, Filipino
    Asian cuisine
    Asian cuisine
    Gloria Maris
    1.5 km Asian, Chinese, Filipino
    Tramway Buffet Plaza
    2.0 km Asian, Chinese
    Tapa king
    3.0 km Asian, Filipino

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    Please note that there is an ongoing facade improvement daily from 09:00 to 17:00 outside the lobby and 5th floor of the hotel until further notice.

    Reviews of Holiday Inn Manila Galleria from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1427)Booking.com Reviews (587)
    8.0
    /
    10
    Cleanliness7.9
    Facilities7.6
    Location8.7
    Room comfort and quality7.9
    Service8.1
    Value for money7.7
    All languages
    All guests (1427)
    All room types

    Show reviews that mention 

    Showing 1051 verified guest comments
    12345
    7.2
    Very good
    Dennis from Philippines
    Family with teens
    1 Bedroom Suite Non-Smoking
    Stayed 1 night in May 2019

    Hourlong Check In Time”

    Why does it have to take more than an hour to check in? There are 3 staff attending to the check ins and another 3 who were selling to the people in line memberships. What if those who were selling memberships help provide a more pleasant customer service or check in service? Great service is great marketing. Poor service can't be compensated with additional sales people.

    Reviewed May 13, 2019
    8.4
    Excellent
    Rhodora from Philippines
    Family with young children
    2 Twin Executive Non-Smoking
    Stayed 3 nights in March 2019

    Family trip”

    The customer service of this hotel is superb!!! They know how to take care of their guests. I had a flight delay for a day and they accommodated my family ahead of time. Very responsive to my email request. My son loves this hotel :-) We will definetely be coming back.

    Reviewed March 21, 2019
    8.0
    Excellent
    Robert from Canada
    Couple
    Deluxe
    Stayed 6 nights in February 2019

    Slightly dated but huge room and great breakfast”

    The hotel is slightly dated but adds charm. The room was huge and included a large sitting area. Was in a busy area attached right to the mall but with Manila traffic it took 2 hours to get back to it from some of the popular sights in the afternoon. The included breakfast was awesome - great selection for every taste. Enjoyed my 6 night stay. The one negative was that Holiday Inn required a $6000 peso incidental deposit on check-in on my credit card. They assure me that it will be credited back to my credit card within a week but was unexpected.

    Reviewed February 16, 2019
    8.4
    Excellent
    Luz from Philippines
    Business traveler
    Deluxe
    Stayed 2 nights in January 2019

    Nice location ”

    This is a very nice hotel to stay, strategically located, just within the vicinity of Robinsons Gelleria Mall and within the heart of Ortigas Center. For business travellers, this is a very good place to stay. Food is very good, there's a lot of options. You also have a lot of options within Robinsons Mall and restaurants in Ortigas Center just a walking distance from the hotel. For religious people, the church of our Lady of Peace is just in front of Robinsons Mall.

    Reviewed February 11, 2019
    4.0
    Adrian from United Kingdom
    Business traveler
    1 Bedroom Suite Non-Smoking
    Stayed 7 nights in March 2019

    Very poor IHG property”

    This hotel is very much in need of refurbishment. I stayed in a Suite room where I had to call Housekeeping to vacuum the carpet as it was dirty & for 2 consecutive days did not have hot water to take a shower. Having been involved in both the design & construction of numerous IHG hotels worldwide this property comes nowhere close to fulfilling the Brand Standards. An extremely disappointed Customer!

    Reviewed March 31, 2019
    9.6
    Exceptional
    Malcolm from Singapore
    Family with teens
    Deluxe
    Stayed 2 nights in March 2019

    HolidayInn Never Fails”

    This is my Nth time staying at Holiday Inn Galleria, and I have been more than satisfied in each of my stays. Great value for money - superb location for business and leisure, one of the best breakfast buffet in town, lots of food choices nearby, good shopping options etc. Will definitely stay here again.

    Reviewed March 23, 2019
    8.8
    Excellent
    Malcolm from Singapore
    Family with teens
    2 Bedroom Suite Non-Smoking
    Stayed 3 nights in December 2018

    Holiday withINN the city”

    My family and I stayed here for 4 days/3 nights. We booked a family room which was very spacious and made our stay comfortable. All staffs are very courteous, warm and friendly - service with a smile. Location was very ideal for us as we were able to attend to some business errands and at the same time spend quality time with out kids and family as we had plenty of options to do. One thing to improve on - please keep the big rooms well-maintained as much as possible. 😬

    Reviewed December 21, 2018
    8.0
    Excellent
    cher from Philippines
    Solo traveler
    Deluxe
    Stayed 1 night in December 2018

    Very good”

    holiday inn's location is really perfect. its in the heart of ortigas plus its connected to a mall so it makes shopping for last minute items or basic necessities very easy. what i didn't like was the maintenance of the room. the shower curtain in the bathroom is tattered already. though i know its not something that really matters in an overnight stay, but things like this should be noted to maintain the hotel status. its the first time that i booked a stay in the holiday inn thru agoda and the hotel neglected to note the complimentary amenities that an ihg member gets (which i am). no mention at all about the discounted breakfast since its not included in my booking, complimentary drinks, wifi access, late check outs etc upon checking in. i had to clarify when i checked out. that's when the front desk apologized about it. i really loved this hotel. i usually stay with my family before moving to another office. hope you can improve more.

    Reviewed December 06, 2018
    6.0
    Lorenzo from Singapore
    Business traveler
    1 King Bed Deluxe Non-smoking
    Stayed 5 nights in November 2018

    maybe should have informed that hotel is under renovation”

    Hotel is under very substantial renovation. There is someone hammering drilling etc outside your window all day and only stops at night. All OK, of course, but should have informed guest beforehand in my view

    Reviewed November 27, 2018
    8.0
    Excellent
    Shahariman from Malaysia
    Business traveler
    Deluxe
    Stayed 3 nights in March 2019

    WOW”

    The hotel is in Center of Business , if your like the heavy traffic jammed you can choice it .

    Reviewed March 11, 2019
    8.8
    Excellent
    Joy from Singapore
    Couple
    1 King Bed Deluxe Non-smoking
    Stayed 3 nights in January 2018

    not bad”

    hotel is really old, carpets need changing, and pillows are tiny. staff is very friendly and helpful and breakfast buffet is hit or miss (more hits than misses) what a sad-looking pool, too. overall a good stay.

    Reviewed January 31, 2018
    8.4
    Excellent
    Maisie from Philippines
    Family with young children
    Stayed 1 night in December 2017

    Value ”

    Rooms are old but huge. Amazing location as it directly connects to the mall. Friendly and courteous staff. Elevator at it’s worst though..everytime we stay there, it takes forever for the lifts to reach

    Reviewed January 04, 2018
    8.4
    Excellent
    Leslie from Philippines
    Couple
    1 King Bed Deluxe Non-smoking
    Stayed 1 night in September 2017

    Classic homey feel”

    I love the look of the room, the design is classic and beautiful. I like how it's both homey and hotel-y. You really feel like you're in a fancy hotel, yet it also makes you feel at home. That's what I look for in hotels, it really is the best combination! The bed is big and bouncy (which is one of the most important things a hotel should have, well, at least, for me) and the windows are also huge (looks gorgeous when sunlight comes through), good view of Manila, except I get a little uncomfortable looking out too long because we were in the 19nth floor! Shame we didn't get to try their breakfast as the rate I got didn't include it, and the additional fee is just a little too much for me. Overall, I really liked this place , just make sure you get a room with a good view and you're all set. (Also, very convenient that there's a mall connected directly to the hotel, it's also near to a lot more shopping and dining places).

    Reviewed October 02, 2017
    10.0
    Exceptional
    Margarita from Philippines
    Business traveler
    1 King Bed Deluxe Non-smoking
    Stayed 1 night in September 2017

    Very satisfied”

    From the hotel parking, to front desk and housekeeping staff.. everyone was very warm and accommodating. Complementary buffet breakfast was excellent and they serve it until 11am.. I slept well on the comfy linens with lots of pillows.. need not to ask for more from the housekeeper. I love the classic design of the rooms, it gives a homey vibe... i appreciate the latest minimalist designs today dont get me wrong.. but sometimes i love the feeling of warmth and homey ambience especially when I'm staying at a hotel alone. Location is really great, the possibilities are endless. Shopping, banking, grocey, spas, mrt, restaurants, starbucks, conference halls, cinemas... just endless... other than that.. just a walk away. no need to go out and waste time in traffic. less stress and less energy wasted. i love this hotel, i noticed that they are doing some improvements now on the exterior but I dont mind. as long as im home away from home. :-)

    Reviewed September 03, 2017
    8.0
    Excellent
    Franklyn from Philippines
    Group
    2 Bedroom Suite Non-Smoking
    Stayed 1 night in May 2016

    Okay hotel”

    Booked a 2 bedroom hotel for a party with friends. the location is perfect as it's in the center of the city and the hotel is located within a mall. Staff were nice, but room was a bit overrun - needs carpet replacement, other than that, everything was fine. Oh.. also.. the pool was too small to be shared by two hotels, it looked like a factory of children. So crowded, I ended up not swimming at all.

    Reviewed August 30, 2016
    10.0
    Exceptional
    Dennis from Philippines
    Couple
    1 King Bed Deluxe Non-smoking
    Stayed 2 nights in July 2016

    Excellent ”

    Had great stay. Breakfast was excellent. Hallways, room had a dark wood old world inspired setup and yes we know the hotel was not new but it was clean and superbly maintained and the staff were very courteous and helpful from welcome crew to check in to housekeeping. No complaints whatsoever.

    Reviewed August 01, 2016
    8.0
    Excellent
    Shahnawaz from Singapore
    Business traveler
    1 King Bed Deluxe Non-smoking
    Stayed 4 nights in April 2016

    Good location”

    There is a big shopping mall just beside the hotel and there is a link way to Crowne plaza hotel so if you have an exhibition it is a cheaper alternative than staying in Crowne. Clean and nice rooms but badly in need for a revamp.

    Reviewed May 01, 2016
    9.0
    Exceptional
    Conrado from Philippines
    Business traveler
    2 Twin Premiere Non-Smoking
    Stayed 3 nights in August 2015

    Nice, convenient hotel ”

    location, friendly staff, fitness center

    It was a pleasant stay warm & friendly staff, nice breakfast ... inspite of the on-going repair of the elevators, which is not really a big problem. I just wish I was put on higher floor (was on the 8th floor), as my "city view" was the air conditioning systems mounted on the roof of the mall that was adjacent to the hotel.

    Reviewed September 20, 2015
    10.0
    Exceptional
    DANA from Singapore
    Family with young children
    1 King Bed Deluxe Non-smoking
    Stayed 2 nights in September 2015

    Great Hotel with alot of amneties”

    Location, Shopping and BLIND MASSAGE

    Awesome. The hotel stay was excellent with welcome hotel staff with great smile. Nice food and breakfast in the restaurant. Tight Security in and out of the hotel. Easy access for transportation. Easy access to shopping linked to the hotel. A lot of shopping at Robinson Galleria, eatery and massage. Especially BLIND massage at the shopping. The massage was fantastic. You will never get this massage anywhere in the world so excellent. Anyone visiting should try the massage. Precisely, I will be staying in this hotel on my next visit.

    Reviewed September 12, 2015
    8.7
    Excellent
    Jemellee from Philippines
    Family with young children
    1 King Bed Deluxe Non-smoking
    Stayed 1 night in April 2015

    cozy room”

    spacious room, accomodating staff and clean room

    The stay was good. The room was more than I expected. The king deluxe room is very spacious. The staff was accomodating and is easy to talk to. Check in time was supposed to be 2pm. We arrived there on time but the staff said that the non smoking king deluxe was not yet available. He offered me another room but I insisted. He then asked me politely if I am willing to wait until 3pm. It seems to be unfair at first but then we agreed that he will allow me to check out late since I will be checking in late also. Since I am waiting for another 1 hour, he allowed us to left our baggages already and we went to the mall which is connecting at the 4th floor hotel lobby. When we came back, the room was ready. There was a play area which my daughter enjoyed while I was busy talking to the staff. The pool area has a staff who always looks after you and your belongings while you are busy dipping into the pool. It was a good stay indeed.

    Reviewed April 08, 2015
    12345
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    Holiday Inn Manila Galleria
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    • Excellent location
    • Quezon Memorial Circle
    • Ortigas MRT Station is within 0.55 km