"Staff is very helpful."
December 7, 2018
600 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||7.7|
|Distance to city center||1.00 Km|
|Nearest airport||Ninoy Aquino International Airport (MNL)|
|Distance to airport||10.4 km|
"Location is in the heart of ortigas center where you can access easily the Robinson Galleria mall and other near shopping centers."
July 28, 2018
"The staff though is very accomodating and helpful."
June 17, 2018
"Central ortigas, excellent location"
February 8, 2018
"The location beside the mall made it easy to have a variety..."
December 29, 2018
Centrally located in Ortigas Commerical District, Holiday Inn Galleria Manila offers direct access to Robinsons Galleria shopping mall. The hotel features an outdoor swimming pool and free parking. Holiday Inn Galleria Manila is 15 km away from Ninoy Aquino International Airport, while Makati and Bonifacio Global City are 7.8 km away. Greenhills Shopping Centre and Tiendesitas shopping complex are accessible within a 10-minute drive. Offering city views, rooms at the Holiday Inn Manila come with a 32-inch LCD TV with cable channels, air conditioning, in-room safe and minibar. Wi-Fi is available in rooms for a fee. Guests can exercise and workout at the fully-equipped fitness centre, or relax with a pampering massage at the spa. Sauna facility and business centre is also available. Fab Restaurant offers all-day buffets and a la carte dining options. Drinks and live entertainment can be enjoyed at Bar One. Room service is also available 24 hours.
"The food was very good and tasty."
September 14, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Hourlong Check In Time”
Why does it have to take more than an hour to check in? There are 3 staff attending to the check ins and another 3 who were selling to the people in line memberships. What if those who were selling memberships help provide a more pleasant customer service or check in service? Great service is great marketing. Poor service can't be compensated with additional sales people.
The customer service of this hotel is superb!!! They know how to take care of their guests. I had a flight delay for a day and they accommodated my family ahead of time. Very responsive to my email request. My son loves this hotel :-) We will definetely be coming back.
Slightly dated but huge room and great breakfast”
The hotel is slightly dated but adds charm. The room was huge and included a large sitting area. Was in a busy area attached right to the mall but with Manila traffic it took 2 hours to get back to it from some of the popular sights in the afternoon. The included breakfast was awesome - great selection for every taste. Enjoyed my 6 night stay. The one negative was that Holiday Inn required a $6000 peso incidental deposit on check-in on my credit card. They assure me that it will be credited back to my credit card within a week but was unexpected.
Nice location ”
This is a very nice hotel to stay, strategically located, just within the vicinity of Robinsons Gelleria Mall and within the heart of Ortigas Center. For business travellers, this is a very good place to stay. Food is very good, there's a lot of options. You also have a lot of options within Robinsons Mall and restaurants in Ortigas Center just a walking distance from the hotel. For religious people, the church of our Lady of Peace is just in front of Robinsons Mall.
Very poor IHG property”
This hotel is very much in need of refurbishment. I stayed in a Suite room where I had to call Housekeeping to vacuum the carpet as it was dirty & for 2 consecutive days did not have hot water to take a shower. Having been involved in both the design & construction of numerous IHG hotels worldwide this property comes nowhere close to fulfilling the Brand Standards. An extremely disappointed Customer!
HolidayInn Never Fails”
This is my Nth time staying at Holiday Inn Galleria, and I have been more than satisfied in each of my stays. Great value for money - superb location for business and leisure, one of the best breakfast buffet in town, lots of food choices nearby, good shopping options etc. Will definitely stay here again.
Holiday withINN the city”
My family and I stayed here for 4 days/3 nights. We booked a family room which was very spacious and made our stay comfortable. All staffs are very courteous, warm and friendly - service with a smile. Location was very ideal for us as we were able to attend to some business errands and at the same time spend quality time with out kids and family as we had plenty of options to do. One thing to improve on - please keep the big rooms well-maintained as much as possible. 😬
holiday inn's location is really perfect. its in the heart of ortigas plus its connected to a mall so it makes shopping for last minute items or basic necessities very easy. what i didn't like was the maintenance of the room. the shower curtain in the bathroom is tattered already. though i know its not something that really matters in an overnight stay, but things like this should be noted to maintain the hotel status. its the first time that i booked a stay in the holiday inn thru agoda and the hotel neglected to note the complimentary amenities that an ihg member gets (which i am). no mention at all about the discounted breakfast since its not included in my booking, complimentary drinks, wifi access, late check outs etc upon checking in. i had to clarify when i checked out. that's when the front desk apologized about it. i really loved this hotel. i usually stay with my family before moving to another office. hope you can improve more.
maybe should have informed that hotel is under renovation”
Hotel is under very substantial renovation. There is someone hammering drilling etc outside your window all day and only stops at night. All OK, of course, but should have informed guest beforehand in my view
The hotel is in Center of Business , if your like the heavy traffic jammed you can choice it .
hotel is really old, carpets need changing, and pillows are tiny. staff is very friendly and helpful and breakfast buffet is hit or miss (more hits than misses) what a sad-looking pool, too. overall a good stay.
Rooms are old but huge. Amazing location as it directly connects to the mall. Friendly and courteous staff. Elevator at it’s worst though..everytime we stay there, it takes forever for the lifts to reach
Classic homey feel”
I love the look of the room, the design is classic and beautiful. I like how it's both homey and hotel-y. You really feel like you're in a fancy hotel, yet it also makes you feel at home. That's what I look for in hotels, it really is the best combination! The bed is big and bouncy (which is one of the most important things a hotel should have, well, at least, for me) and the windows are also huge (looks gorgeous when sunlight comes through), good view of Manila, except I get a little uncomfortable looking out too long because we were in the 19nth floor! Shame we didn't get to try their breakfast as the rate I got didn't include it, and the additional fee is just a little too much for me. Overall, I really liked this place , just make sure you get a room with a good view and you're all set. (Also, very convenient that there's a mall connected directly to the hotel, it's also near to a lot more shopping and dining places).
From the hotel parking, to front desk and housekeeping staff.. everyone was very warm and accommodating. Complementary buffet breakfast was excellent and they serve it until 11am.. I slept well on the comfy linens with lots of pillows.. need not to ask for more from the housekeeper. I love the classic design of the rooms, it gives a homey vibe... i appreciate the latest minimalist designs today dont get me wrong.. but sometimes i love the feeling of warmth and homey ambience especially when I'm staying at a hotel alone. Location is really great, the possibilities are endless. Shopping, banking, grocey, spas, mrt, restaurants, starbucks, conference halls, cinemas... just endless... other than that.. just a walk away. no need to go out and waste time in traffic. less stress and less energy wasted. i love this hotel, i noticed that they are doing some improvements now on the exterior but I dont mind. as long as im home away from home. :-)
Booked a 2 bedroom hotel for a party with friends. the location is perfect as it's in the center of the city and the hotel is located within a mall. Staff were nice, but room was a bit overrun - needs carpet replacement, other than that, everything was fine. Oh.. also.. the pool was too small to be shared by two hotels, it looked like a factory of children. So crowded, I ended up not swimming at all.
Had great stay. Breakfast was excellent. Hallways, room had a dark wood old world inspired setup and yes we know the hotel was not new but it was clean and superbly maintained and the staff were very courteous and helpful from welcome crew to check in to housekeeping. No complaints whatsoever.
There is a big shopping mall just beside the hotel and there is a link way to Crowne plaza hotel so if you have an exhibition it is a cheaper alternative than staying in Crowne. Clean and nice rooms but badly in need for a revamp.
Nice, convenient hotel ”
It was a pleasant stay warm & friendly staff, nice breakfast ... inspite of the on-going repair of the elevators, which is not really a big problem. I just wish I was put on higher floor (was on the 8th floor), as my "city view" was the air conditioning systems mounted on the roof of the mall that was adjacent to the hotel.
Great Hotel with alot of amneties”
Awesome. The hotel stay was excellent with welcome hotel staff with great smile. Nice food and breakfast in the restaurant. Tight Security in and out of the hotel. Easy access for transportation. Easy access to shopping linked to the hotel. A lot of shopping at Robinson Galleria, eatery and massage. Especially BLIND massage at the shopping. The massage was fantastic. You will never get this massage anywhere in the world so excellent. Anyone visiting should try the massage. Precisely, I will be staying in this hotel on my next visit.
The stay was good. The room was more than I expected. The king deluxe room is very spacious. The staff was accomodating and is easy to talk to. Check in time was supposed to be 2pm. We arrived there on time but the staff said that the non smoking king deluxe was not yet available. He offered me another room but I insisted. He then asked me politely if I am willing to wait until 3pm. It seems to be unfair at first but then we agreed that he will allow me to check out late since I will be checking in late also. Since I am waiting for another 1 hour, he allowed us to left our baggages already and we went to the mall which is connecting at the 4th floor hotel lobby. When we came back, the room was ready. There was a play area which my daughter enjoyed while I was busy talking to the staff. The pool area has a staff who always looks after you and your belongings while you are busy dipping into the pool. It was a good stay indeed.
Holiday Inn Manila Galleria