breathtaking view of the historic city of Malacca!”

my room was very spacious and had a very beautiful view of Malacca Strait. One surprising thing they have in the room was an ipod speakers. for a person like me, this has got to be an A+! another good thing about this hotel is that it's just right across from the biggest mall in town, Dataran Pahlawan Mall. just cross the street and you're there. very convenient in case you wanna grab a bite anytime within the day. however, if you just wanna stay in, the hotel offers really great lunch and breakfast buffet! the hotel also has a free shuttle bus service that takes you to two different points in Malacca Center on an hourly basis. and if you wanna have a more private tour of the city riding a deluxe car, van or even limousine,ask the hotel reception to arrange it for you. their 3-hour tour costs MYR 70/pax, minimum 2 pax. before i end, let me share with you one beautiful experience i had staying in this hotel. on my last breakfast, one of the restaurant staff who had been very friendly to me all the 4 days i stayed there, came up to me and gave me a goody bag and said: "this is for you madam to refresh you on your way back to KL." i opened and it was a bottle of mineral water and two apples. a simple gesture but this is exactly what would make me wanna come back. before finally leaving the hotel, i filled out the hotel feedback form and did not forget to make mention of this wonderful person. come and stay in Holiday Inn Melaka and experience beauty in both the place and the people. :-)

Holiday Inn Melaka-Best stay I ever had”

I must say that this trip to Malacca staying at Holiday Inn is a big surprise for me. I drove all the way from genting Highland after 2 nights stay over there. Stepping into the Hotel lobby immediately gave me a sense of belonging and the receptionist were all very freindly and helpful with a smile on all the time. I was given a room facing the sea and I enjoy the full sun set during that evening and I took many pictures from the view of my room. Even if you are facing the other side of the room, you still get a full view of the Malacca City. You can see as far as the other end of the Beautiful City. I am a person that do not like swimming at the hotel pool but I must admit that the swimming pool at Holiday Inn really aspire me to take a deep there the other day. From the pool, you have the full view of the blue ocean right in front of you and especially there are no other major buildings there that block your view and you also enjoy 100% privacy. I also patronize the lobby lounge that night and they also telecast live football match over there. Parking is safe as the hotel provide good security at their basement carpark which was bright and clean.

review holiday inn at melaka”

Holiday Inn Melaka is a great hotel to recommend for stay at melaka (malacca). Must eat nonya food in malaka. We recommended the one just opposite hotel is "Restoran Nonya Suan". very traditional nonya food at reasonable price, simple home style decor. The best nonya food preferred by our families after tasted others. try the chendol which is made from fresh coconut milk and brown sugar. The chicken rice balls which is famous in melaka falls below our expectations. With the shuttle bus to shopping malls, one can visit the Carrefour to get titbits, drinks, etc at a lower prices.

Malacca businessmen shld thank this hotel!”

I am in love with this hotel! Its so good that I decided to award a business deal to the malaccan vendor instead of the JB vendor. Lots of Singapore-Malacca busses. I stayed at the mahkota hotel next door, which admittedly, has a better facade, but terrible rooms. Holiday inn is a new hotel, so you can count on enjoying cleanliness on top of the very thoughtful and spacious design which is a pleasant surprise for business travellers. I forgot my phone charger & voila, they have a battery charger in the lobby (for most phones) for onlly RM$1.50! It was sooo good that I also signed up for their holiday inn membership & have decided to do more business with my malacca vendors, as I can use this opportunity as a business holiday.

Value for money, great stay, clean hotel”

Me and my finance traveled to Melaka for a 4 day 3 night stay in Holiday Inn Melaka. The hotel staff was really friendly and arranged for an executive floor room for us, with great view of the city of Melaka. The room was clean and huge. Breakfast was provided in the deal that we've booked and the breakfast spread was great. The only point to note is that try not to go for breakfast at 10.20am as there will be limited selections left (breakfast finishes at 10.30am). Nonetheless, the variety of breakfast selection (from cooked food to poached eggs to teh tarik to roti canai etc.) was great! The staffs working at the breakfast restaurant were very friendly too. One small issue with our stay is that the hotel was not able to provide cotton pads when it's clearly written on the display card in the room toilet that such item can be requested from the reception. Regardless, we enjoyed our stay in the hotel and would recommend the hotel to our friends and family.

love holiday inn melaka! (:”

Had a great experience at holiday inn melaka. The staff were always friendly and helpful. Loved the rooms! We had a free upgrade to the executive club floor as they did not have a normal king bed room for us. (: we got the city view room although I would have preferred the sea view room. But executive club room baby! Who's complaining right? Haha. tried the massage at the hotel which was really good. The ambience was so peaceful and your massage are done in little villa rooms. A great way to unwind and relax with your partner. The prices were a tad pricey for us though. I would highly recommend to try the full-body massage and rose milk bath. Just feel like staying there forever! The location of the hotel is very convenient. You have 2 huge shopping malls just opposite though they close quite early like 9-ish? You can also take a walk towards the jonker st where they have everything! Probably take abt 15 mins to get there. But along the way you can see so many heritage sites so it's a good walk. The hotel even provides you a map to help to get to places. A one-off incident did happen while we were at the hotel though. The outside foyer ceiling suddenly collapsed. Gave us quite a shock but luckily we weren't that near to the area. But overall you can see I strongly recommend this hotel to anyone interested in visiting melaka! (:

Excellent!”

This hotel exceeded my expectations, right from the point I parked my car in the building. There was ample parking at the basement. Hotel lobby was very clean and modern, with very friendly check in staff. Room was clean and spacious, with all basic toiletries provided. I loved the infinity pool very much, overlooking the straits of Malacca. Location of the hotel was also good, malls are just opposite the road, and not too far from Jonker street by car (hotel provides shuttle service as well). Lastly, the buffet breakfast spread was good, with delicious nasi lemak and roti canai and etc. Well done Holiday Inn Melaka! Will definitely come again!

Very Comfortable Stay”

People always advice me to stay very close to jonker street when visiting Malacca, but the truth is everything so close in Malacca and you can easily book Grab with 10 RM or less from 1 site to another. This Holiday Inn is within walking distance to Menara Taming Sari, one of the attraction in Malacca. You need to cross road to get there, but the traffic is very friendly so you can simply cross the road easily. It is also located near Mahkota Parade shopping mall, easy access to get some food and all other stuffs. You can even find coin-based laundry machine across the road in case you have bunch of laundry and want to have cheaper alternative. The room is so comfort and spacious, I recommend to take the strait view as it is the best. The staffs are very friendly, one at a time they can drop you to one of attraction area with free shuttle. Breakfast is free for kids. Overall, highly recommended, for a pleasant, comfortable and full of service visit during your trip to Malacca!

Fantastic hotel, fast check in, friendly staff”

overall: fantastic experience how does one describe all the following: value for money, strategic location, friendly staff, fantastic hotel room and highest standard of cleanliness, delicious breakfast, in two words? the two words in my mind are holiday inn. holiday inn melaka has surpassed my expectation in all these categories. fantastic staying experience at the holiday inn melaka with melaka being one of the treasured city of malaysia will mean that we will be coming back for more. since we are a family with a young baby boy, kids related activities will be most welcome in the future. thank you for the experience.

Excellent service and children friendly”

Excellent stay. The staff were very helpful and friendly. I would say everyone there. esp. Wan, the helpful waiter from the breakfast area, Shankar, the patience staff from the reception and Ms Ice who was always cheerful...and thanks for the housekeeping service and the security guard who patrolled the carpark at night. Carpark lots is a plenty. Room is very clean and bed is very comfortable too. Food during breakfast was awesome. Waiter and waitress were always willing to assist. My wife and daughter went for spa treatment. It was excellent too. Perhaps, should be more strict with errant smokers who smoke at the level 3. They should smoke away from the children ie. near the pool. And nothing can be done with the traffic noise (motorcycle/cars) on eve of public holiday... ps. Get a room that face the straits, it will be better than the Malacca town...ie. less noise from traffic, I guess. Thank you , Holiday Inn Malacca.

Modern Comforts in Historical Melaka”

Accommodation in Melaka seems to be "cheap and cheerful" or expensive - we went for the expensive option at the Holiday Inn. The hotel is located on the shoreline, so has extensive views over the Malacca Straits. It is quite new so everything was still clean and shiny. A busy road in front of the hotel cuts it off from the historical area - we found it easiest to turn left in front of the hotel and walk along then under the road. The buffet breakfast was extensive - Western, Chinese, and Japanese options. There is a large swimming pool with a gym complex. Guests are welcome to use the pool's shower facilities after checking out - useful before our taxi ride back to the airport.

"Wish we could stay here forever"-comment from kid”

A wonderful and an amazing holiday. We checked in on Saturday 30/08 and out on MOnday 1/09 and we never left the hotel, not even to Jonker street, during this period. The Hotel was too tempting and all of us, including the children, decided to stay in the Hotel and be pampered. From the spacious room (Room 1908) to the remarkable spa, and the wonderful pool- these were too good to be true. The staff at Holdiay Inn Melaka were extremely courteous. Michelle from the Reception to the excellent and efficent staff at the Executive Lounge. Special mention must be made of Ashmita from Nepal and Ghani from the Executive Lounge who are a rare breed of staff who are the epitome of service. My children who are cynical critics made this comment after staying in Holiday Inn Melaka, "Wish we could stay here forever." - such is the quality and service of this hotel.

excellent and luxurious hotel”

The stay at Holiday Inn Melaka was always fruitful and enjoyable. We love their warmest welcome drinks and snacks upon arrival. They never fail to deliver the best customer service. My family slways want to come back the same hotel every time we visit Malacca. However it would be greatly perfect if the hotel provide free wifi in the rooms for their guests. That will be a plus point.

Superb hotel”

Our stay at Holiday Inn from 4th to 7th December was awonderful one. Our two young kids had a good time staying there. We were upgraded to executive rooms and were pleased with the service rendered by the hotel staff. They were courteous and friendly and very prompt in serving us with smiles. Ou room also had a fabulous view of the city on the 16th floor! We would go back to Holiday Inn should we head to Malacca again in near future. Great job done to the staff of Holiday INN!

Good hotel with great service”

Holiday Inn Melaka Hotel offers 5 star experience to guest. Our room is has good view of the pool. The room is the best we have seen so far, in our many Malacca trips. Breakfast was good but crowded, maybe because there was a company function. The security is good, you have to insert your room card to access the lift in the evening. Friendly staff at reception and bell hop.

Holiday Inn Malacca Hotel”

Holiday Inn Malacca is prominently located and close to the popular sightseeing spots. Despite not having visited Malacca for than 5 years, access to the hotel was easy enough despite the one-way streets. Would have been much better if Agoda had included a sketch of the route to take to reach the hotel when the confirmation voucher was sent to us. Good hotel to stay although for the price paid, breakfast should have been included. The room was spacious and had a good view of the Straits of Malacca and the man-made island across form the hotel. If there were special offers form the hotel, would likely stay again.

Will definitely stay here again! ”

My first time in Holiday Inn Melaka though I have been to Melaka numerous times - and I decided to stay here again in the future. Despite the excellent location, I’m happy with he quality of services. Came here during post MCO, so temperature screening and all those precautions were taken to ensure safety and compliance. It was executed well. Check-in process was smooth. And maybe it was due to post MCO, so the number of guests were also less, despite it was a weekend. The room - gorgeous. No comment. Exceed expectation. Nice view too! Breakfast - No buffet was served (due to government rules). It was served ala-carte, few waiters to take your order and serve, so expect a delay! It could be improved though... I used the shuttle service to the town though I can drive but you know the hassle of finding a parking around there - and it was super helpful. Since the trip back to the hotel is scheduled every 2 hours, I took Grab back to the hotel which just cost me RM6 from Dataran Pahlawan. Overall it was a perfect stay!

Lovely hotel, pity about the location”

we travelled with grandparents and young child. booked 2 adjoining rooms and requested for high floor, where possible. however, we were checked into the floor just above the swimming pool instead. on the positive side, this was excellent for checking out the crowd at the pool before heading down. we were also wowed by the fantastic view of the straits, beyond the infinity pool, from our windows. the east-west breakfast spread was wide enough to cater to tastes of both young and old in my party. grandpa was all praises for the attentive breakfast service on day 1 (friday). however, breakfast service on day 2 (saturday)was a much harried affair due to the influx of weekend guests, with tables spilling over to the outer reception area of the restaurant. the staff were clearly trying hard to meet the demands of all guests. thumbs up for the chilled lemongrass tea thoughtfully placed at the lobby. such a refreshing welcome for guests returning from day excursions in the scorching malacca heat. my family has only 2 wishes to make our next stay at the holiday inn melaka perfect:- 1. free wireless internet access in guest rooms, as the norm in most international hotel chains these days. most smaller, boutique hotels in kl offer this. 2. fingers crossed that the hotel's petition for some sort of pedestrian crossing for better access to the malls come through soon.

Great place to stay!”

It's worth staying at Holidays Inn Malacca. A Formosa and other must be visit place are within walking distance. Also, shopping and plenty of restaurants around. Within 5 mins walk, there are karaoke, pub and best of all, you can see the Malacca Straits. Definitely worth staying here during your visit to Melaka.

Bad Service”

When I choose this hotel, I expect a great service due to it's brand. However the service is very poor. Check in service was good, but housekeeping staff and coffee house staff service quality is very bad. The staff at the coffee house didn't even smile. They work with a sour face and not friendly. When I asked the waiter to buss the table, she did it with a sour face. Staff at the beverage counter also didn't even smile. I don't feel welcomed. I called operator to request for a facial tissue. When I checked in at the hotel, only a few pieces of tissue available in the tissue box. First call was on Sunday, 16 Aug 2020 at around 10.30 am. At around 11.00 am nobody come to deliver it. I made a second call. At 11.30 still nobody turn up. At around 11.50 am, I called again. The operator named Yun said she will get someone to send it asap. At 12 pm, the housekeeping guy came and deliver it with a sour face. No apology. I asked, what made you take so long to send this? He replied, I take care of two floors. I came from downstairs. I replied again, doesn't mean you need one hour to deliver this from downstairs. He look at me with unsatisfied face and walked off without saying sorry. I was so pissed off. I called operator Yun again, I said, I want to talk to your Duty Manager. She asked, is it because of the tissue? I already asked them to deliver it to you. I said, I need to talk to your duty manager! She straight away put me on a waiting mode. I hanged up the phone and call again. This time she didn't pick up the phone. Unsatisfied with the attitude, I went to the Reception Desk and talk to the Duty Manager. She apologise and pass me the call card. Seriously, I di expect this from Holiday Inn. I've been travelling all around the world. Even in Malaysia, places like Hilton, Le Meriden, Renaissance give such a great service. Holiday Inn Melaka is just like a budget hotel service. I am so disappointed.