Holiday Inn Resort Vana Nava Hua Hin
Holiday Inn Resort Vana Nava Hua Hin
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9.6
Exceptional

"We loved our stay here and would recommend the place for sur..."

Uladzimir

|

April 17, 2018

Standard Room - View Holiday Inn Resort Vana Nava Hua Hin
Standard Room - View
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Lobby Holiday Inn Resort Vana Nava Hua Hin
Lobby
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Lobby Holiday Inn Resort Vana Nava Hua Hin
Lobby
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Interior view Holiday Inn Resort Vana Nava Hua Hin
Interior view
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Excellent
Location
8.0
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What guests are saying:
The breakfast is abundant with western and Thai style food.
MING-YANG from Taiwan
Couple
The front office staff are really helpful and sweet
ashish from India
Family with older children
Good services, nice staff, good location, with water park acess.
Pakwalan from Thailand
Couple
Bad WiFi and too long checked in
Supat from Thailand
Family with young children
Exllect experience in Water Park. Staffs are nice and helpful. If I go to Hua Hin, I must visit to Holiday Inn again.
Man from Hong Kong
Group
Everything perfect but breaskfast is very bad.
paisal from Australia
Couple
The care given for guests at Vana Nava such as the cabanas, towel, lockers. Sky deck, infinity pool and kids club were great too. Except the operational times were too short for in house activities
Teo from Singapore
Family with young children
Nice environment, staffs were very friendly!
Ng from Singapore
Couple
Newly built

Holiday Inn Resort Vana Nava Hua Hin

Excellent location
- 730 meters from city center
- What's nearby?
Excellent
From 593 reviewsSee what guests said
8.5
/
10
Exceptional cleanliness
9.0
Recommended by 91% of guests
Value for money8.4
Distance to city center1 km
Location rating8.0
Nearest airportHua Hin Airport (HHQ)
Distance to airport10.7 km
  • Airport transfer

  • 780 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
This property is in high demand!Booked 19 times since yesterday | 29 travelers are looking at this property right now
1 King And 2 Single Beds Kids Suite
1 King And 2 Single Beds Kids Suite
...
  • Room size: 52 m²/560 ft²
  • Ocean view
  • 1 king bed and 1 bunk bed
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1 King Bed Ocean Suite
1 King Bed Ocean Suite
...
  • Room size: 68 m²/732 ft²
  • Ocean view
  • 1 king bed
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1 King Bed Ocean View Room
1 King Bed Ocean View Room
...
  • Room size: 39 m²/420 ft²
  • Ocean view
  • 1 king bed
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Standard Room
Standard Room
...
  • Room size: 39 m²/420 ft²
  • Mountain view
  • 1 super king bed or 2 singl...
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2 Single Bed Ocean View Room
2 Single Bed Ocean View Room
...
  • Room size: 39 m²/420 ft²
  • Ocean view
  • 2 single beds
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1 King Bed Panoramic Suite
1 King Bed Panoramic Suite
...
  • Room size: 55 m²/592 ft²
  • Balcony/terrace
  • 1 king bed
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1 King Bed Vana Nava Room
1 King Bed Vana Nava Room
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Suite - Panoramic View
Suite - Panoramic View
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    Triple Standard
    Triple Standard
    ...
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      Twin Capacity 1
      Twin Capacity 1
      ...
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        What people love about the property

        • 10.0
          Exceptional

          "Good services, nice staff, good location, with water park acess."

          Pakwalan

          |

          January 29, 2018

        • 8.8
          Excellent

          "Very good facilities for kids."

          Veekit

          |

          December 22, 2017

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        More about Holiday Inn Resort Vana Nava Hua Hin

        More about Holiday Inn Resort Vana Nava Hua Hin

        9.2
        Exceptional

        "Overall was very good."

        Kitipat

        |

        February 14, 2018

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

        6.4
        Good

        "For children great place with kids club and really good wate..."

        Manfred

        |

        April 1, 2018

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (593)Booking.com Reviews (693)
        8.5
        /
        10
        Cleanliness9.0
        Facilities8.9
        Location8.0
        Service8.3
        Value for money8.4
        Provided by verified guests of Agoda
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        All guests (593)
        All room types

        Show reviews that mention 

        Showing 305 verified guest comments
        12345
        9.2
        Exceptional
        Andrew from Singapore
        Family with teens
        2 Single Bed Ocean View Room
        Stayed 5 nights in December 2018
        Next to water park, free entry, across from night market, shopping. Good location”
        Free entry to water park next door, sky bar had great views but cocktails were bland and below expectations. Swimming pool and gym was great. Nice location, if they created a walk through to the Cicida market and shopping, even better. Hope to stay here again soon.
        Reviewed January 02, 2019
        Dear Andrew, Thank you for your feedback. We are glad to learn that you enjoyed our facilities such as water park, gym, the views from our rooftop bar, as well as our infinity pool on the 26th floor are truly stunning. Regarding transportation to Hua Hin town, we actually offer a complimentary shuttle on a daily basis which services destinations such as Bluport Mall, Le Colonial Beach Club and the city centre (clock tower, near the main night market). We regret to know that your experience at our Sky Bar did not meet your expectations. Please accept our apologies for this and be assured that this situation has been given much attention by management concerned to improve the service. Thanks again for your review and we hope to welcome you back next time. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team
        Responded January 03, 2019
        Holiday Inn Resort Vana Nava Hua Hin
        9.2
        Exceptional
        andrea from Malaysia
        Family with young children
        1 King Bed Panoramic Suite
        Stayed 1 night in December 2018
        Courteous and kind staff”
        Relaxing place .... Staff (yana) was very courteous and kind trying to resolve mistake made by agoda regarding room type . Appreciated her help very much . Conceige was very helpful too with Info to eat and tour . Kids had a fantastic time at the water theme park and the infinity pool. The kids suite with a double decker bed was a huge winner for the kids . They loved the interior and set up . Totally adored it and they didint even want to leave the room. Room was clean and tidy up to expectation . Location wise is alittle Far from the town and restaurants so having own vehicle would be handy .
        Reviewed December 05, 2018
        Dear Andrea, Thank you for your positive feedback. We are very happy to learn that you and your children had such a great stay with us especially the Infinity Pool, water park and service provided by our staff. We are very happy that our team were able to delight you, I will share your positive comments with the team and I am sure that they appreciate the recognition that has been given from you. We hope, you also had the chance to try our Plamong Restaurant for other dining periods beside breakfast such as lunch or dinner. The quality and variety of food served for those periods are just as outstanding! Thanks again for your comment and we hope to welcome you and your family back soon. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team
        Responded December 06, 2018
        Holiday Inn Resort Vana Nava Hua Hin
        8.8
        Excellent
        Naruwat from Thailand
        Family with teens
        1 King Bed Ocean View Room
        Stayed 2 nights in December 2018
        Nice staff , acceptable location , fascinated sky lounge and infinite pool, enjoyed Vans Nava”
        Nice staff , relax personality , good service Acceptable location , nearby the center but not in centrum. Fascinated sky lounge with very nice landscape sky view from the heightest building in Hua Hin. and open air windy infinite pool Vans Nava is fantastic place for water adventure , guest can easily multiple access the with swimming suit and no added entrance fees. The location is nearby the railway , sea view guest may be disturbed by the train sound all day. No beach accessable. The swimming pool is too cold in windy day. The overall is 4 stars with reasonable price. Recommended
        Reviewed January 03, 2019
        Dear Naruwat, Thank you for taking the time to share with us your stay experience. We are pleased to learn that you are quite happy with overall experience. It's something our staff takes great pride in, so we value your feedback. The hotel is a bit far from Hua Hin city, so we provide scheduled daily shuttle service for our guests. The shuttle services destinations such as Bluport Mall, the Clock Tower and Le Coloniel Beach Club which our guests get complimentary access. It is correct that a train passes nearby our resort however the service is not very frequent and stops during night time. Should a guest still feel disturbed by it, we are happy to provide alternative room arrangements. We hope that your future stay will always include Holiday Inn Vana Nava Hua Hin and we very much look forward to welcoming you back soon. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team
        Responded January 04, 2019
        Holiday Inn Resort Vana Nava Hua Hin
        9.2
        Exceptional
        Elena from Russia
        Family with young children
        Standard Room
        Stayed 1 night in June 2018
        Great place”
        Thank you very much - everything was fine: our room was ubgraded to seaview, the staff is very nice, room is very cosy and clean. If you book room in this hotel - you can free visit waterpark . But the security and staff in the entrance of waterpark for hotel guests were very rude and this fact destroyed our good day at this great hotel. Please pay attention to your staff, it was very unpleasant for us.
        Reviewed September 29, 2018
        Dear Elena, Thank you very much for taking the time to share your recent stay experience with us. We are very pleased to learn that you have very much enjoyed to stay with us especially our room and service provided by our staffs as well as the unlimited access to neighboring Vana Nava Water Jungle, we regret to know that your experience with water park staffs did not meet your expectations. We will share your comment to the waterpark's management team to improve the service. Thanks again for your feedback and we hope to welcome you back soon. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team
        Responded October 01, 2018
        Holiday Inn Resort Vana Nava Hua Hin
        9.6
        Exceptional
        Fiona from Hong Kong
        Family with teens
        Standard Room
        Stayed 4 nights in July 2018
        happy holidays”
        hotel location is just next to water park and very convenient whenever you like to go and have fun. love this hotel.
        Reviewed December 29, 2018
        Dear Fiona, Thank you for your positive feedback. We are very happy to learn that you had such a great stay with us and enjoy unlimited access to the Water Jungle just next door. Hopefully, you also had the chance to try our Plamong Restaurant for other dining periods beside breakfast such as lunch or dinner. The quality and variety of food served for those periods are just as outstanding! Thanks again for your comment and we hope to welcome you and your family back soon. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team
        Responded December 29, 2018
        Holiday Inn Resort Vana Nava Hua Hin
        10.0
        Exceptional
        Patchrin from Thailand
        Couple
        2 Single Bed Ocean View Room
        Stayed 2 nights in December 2018
        Water Park”
        Nice and big and new hotel with literally 30 steps to one of the best water park in Hua Hin. Loving it
        Reviewed December 29, 2018
        Dear Patchrin, Thank you very much for taking the time to share your recent stay experience with us. We are very pleased to learn that you have very much enjoyed your stay with us especially unlimited access to the Vana Nava water park. Hopefully, you also had the chance to visit our Vana Nava Sky Bar on 27th floor where you can enjoy food & drink and exceptional view over Hua Hin city and our Tea Tree Spa on the 6th floor where we offer a wide variety of treatments at reasonable prices! Thanks again for your feedback and we hope to welcome you back soon. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team
        Responded December 29, 2018
        Holiday Inn Resort Vana Nava Hua Hin
        9.2
        Exceptional
        Sam from Singapore
        Family with young children
        1 King Bed Ocean View Room
        Stayed 6 nights in December 2018
        Unlimited Excess to WaterPark”
        Location wise is excellent as the water park is just beside hotel. Unlimited access to water park if you are hotel guest. Lack of food variety for breakfast, overall is an enjoyable stay.
        Reviewed December 24, 2018
        Dear Sam, Thank you for your review. We are glad to know that you had a good stay with us and enjoyed the unlimited access to Vana Nava Water Jungle. In order to reach destinations in Hua Hin town, we offer complimentary shuttle service for our guests which services destinations such as Bluport Mall or the clock tower (near night market). Kindly accept our sincere apologize for breakfast experience which hadn't been with you satisfaction and expectation, please be assured that this situation has been given much attention by management concerned to improve the service. Hopefully, you also had the chance to visit our Tea Tree Spa on the 6th floor where we offer a wide variety of treatments at reasonable prices! Thanks again for your feedback and we hope to welcome you back soon. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team
        Responded December 29, 2018
        Holiday Inn Resort Vana Nava Hua Hin
        9.6
        Exceptional
        Teo from Singapore
        Family with young children
        2 Single Bed Ocean View Room
        Stayed 1 night in June 2018
        Great for Families”
        Love the attention to details by the hotel in several aspects. Eg the complimentary entry to waterpark, cabanas in waterpark, the towel, lockers and discounted all day buffet. Even breakfast variety had been good. One of the best during my entire holiday of 5 hotels. In addition, the sky deck, infinity pool and kids play room had been extremely great too!!
        Reviewed June 17, 2018
        Dear Teo, Thank you so much for your review of our hotel. We are pleased to learn that you are very happy with our hotel facilities such as Vana Nava Sky Bar, Infinity pool, Kids Club and breakfast, also enjoyed at water park too. We very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best regards, Your Holiday Inn Vana Nava Hua Hin Team
        Responded June 27, 2018
        Holiday Inn Resort Vana Nava Hua Hin
        10.0
        Exceptional
        ratthaphong from Thailand
        Couple
        Stayed 1 night in February 2018
        It's like Cheap Room + Free Waterpark Entry”
        Excellent staff, from moment of check-in to chilling out & having fun at the Vana Nava waterpark, and to check-out. Breakfast was pretty good too. Only negative is: expect breakfast queue in the morning at peak hours, around 8:30ish
        Reviewed June 04, 2018
        Dear Ratthaphong, Thank you for taking the time to share with us your stay experience. We are pleased to learn that you are quite happy with services from our team, breakfast and enjoyed the waterpark access. We did notice that our breakfast need to be improve. We are currently working to find root causes, in order to be able to implement permanent solutions. We very much look forward to welcoming you back soon. Best regards, Holiday Inn Vana Nava Hua Hin Team
        Responded June 07, 2018
        Holiday Inn Resort Vana Nava Hua Hin
        9.2
        Exceptional
        Sittitus from Thailand
        Couple
        1 King Bed Ocean View Room
        Stayed 1 night in April 2018
        Good place for vacation”
        The hotel is more suitable for family trip. There were too many kinds when I was there, but staffs are well organized. However, the checkin and checkout process are very slow. Ocean view is well nice.
        Reviewed April 24, 2018
        Dear Khun Sittitus, Thank you for your review. We are glad that despite some hiccups you enjoyed your stay with us. We have also duly noted your comments regarding the check-in and check-out experience you received and would like to extend our apologies for that. It certainly does not represent the standard we are aiming for and we are now in the process of strengthening our training efforts in this area. Thanks again for your valuable comments and we hope to welcome you back soon. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team
        Responded May 21, 2018
        Holiday Inn Resort Vana Nava Hua Hin
        8.4
        Excellent
        Siwaraya from Thailand
        Family with teens
        Standard Room
        Stayed 2 nights in April 2018
        Great hotel for vacation ”
        Nice swimming pool at the 26th floor and very nice view. I stayed there on the weekday however lots of people and very crowded during breakfast time, long queue but quick. Easy access to Water Park and unlimited times. Had a really nice and cozy vacation there.
        Reviewed April 23, 2018
        Dear Siwaraya, Thank you so much for your review of our hotel. We are pleased to learn that you are quiet happy with our swimming pool and enjoyed at the Vana Nava water park. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team
        Responded May 19, 2018
        Holiday Inn Resort Vana Nava Hua Hin
        9.6
        Exceptional
        Uladzimir from United Kingdom
        Family with young children
        1 King Bed Ocean View Room
        Stayed 1 night in April 2018
        Great place with a water park next to it!”
        We had one day stay at the hotel and really enjoyed it. The water park located 1 min walk from the hotel and it is free for all the guests of the hotel. Really good park and we did not experience any long queues for the water slides. The infinity swimming pool was great (a bit cold in the morning) and the view was amazing. The breakfast had a variety of food on offer and was tasty. The bar which is located on one of the top floors is great to have a drink (a bit pricey) and offers a beautiful view of Hua Hin at night. We loved our stay here and would recommend the place for sure. Management and staff do their job professionally and attentive to the guests' needs and requirements.
        Reviewed April 17, 2018
        Dear Uladzimir, Thank you so much for your review of our hotel. We are pleased to learn that you are very happy with our hotel, water park, pool, breakfast and enjoyed beautiful view of Hua Hin here. A positive guest experience is something we take great pride in, so we value your feedback. We hope you will visit us again. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team
        Responded May 21, 2018
        Holiday Inn Resort Vana Nava Hua Hin
        9.6
        Exceptional
        ashish from India
        Family with teens
        1 King And 2 Single Beds Kids Suite
        Stayed 2 nights in March 2018
        Excellent stay ”
        We stayed at holiday inn for two days...the hotel is beautifully built...it has an amazing swimming pool on the 26th floor and a bar on the 27th floor with sky walk ... the breakfast is quite well layed out...and the best thing is the water with free entry for hotel residents...the front office staff are really helpful and sweet....i want to thank a front office lady who went out of her way to help us out with our check in because their was some problem between the hotel and agoda policies...she was so patient and soft spoken but I don't remember her name...thanks once again for making our holidays so special
        Reviewed April 10, 2018
        Dear Ashish, Thank you so much for your review of our hotel. We are pleased to learn that you are very happy with our swimming pool, Sky bar, breakfast and service from our team. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards, Your Holiday Inn Vana Nava Hua Hin Team
        Responded April 14, 2018
        Holiday Inn Resort Vana Nava Hua Hin
        9.6
        Exceptional
        MING-YANG from Taiwan
        Couple
        1 King Bed Ocean View Room
        Stayed 1 night in March 2018
        Best swimming pool, Good breakfast, facilities are new and clean”
        It is a new , clean and well decorated hotel. You will receive a bracelet as a access control of your room and elevator use. You also have a free entrance to the water park as a resident of the hotel. The swimming pool at 26 floor are the best which can overview the whole coast of Huahin. The breakfast is abundant with western and Thai style food. Though it is a little bit far from Huahin downtown, it is a good choice if you wanna spend your time at hotel and the swimming pool.
        Reviewed March 23, 2018
        Dear MING-YANG, Thank you so much for your review of our hotel. We are pleased to learn that you are very happy with our swimming pool, breakfast and hotel's facilities. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards, Your Holiday Inn Vana Nava Hua Hin Team
        Responded March 31, 2018
        Holiday Inn Resort Vana Nava Hua Hin
        8.0
        Excellent
        Pongpat from Thailand
        Family with young children
        1 King Bed Ocean View Room
        Stayed 1 night in March 2018
        Messy system and services”
        New hotel with very good facilities especially for family with children. However, Check-in and check-out took very long time with very messy service and system. We finally didn't get the room type that we booked because we have to wait for too long. So we just get the fastest type available at the moment. The wristband to enter water park also have complicated procedures which hotel staffs didn't explained clearly in the beginning. We need to go back and forth several times before we can get in. Hope you can improve the system and services after everything is stable.
        Reviewed March 05, 2018
        Dear Khun Pongpat, Thank you very much for taking the time to give us your feedback. I am truly delighted to see that you were so satisfied with our facilities. It appears that there were numerous things that went wrong during your stay mostly related to service quality and communication. Our teams are currently working to find root causes, in order to be able to implement permanent solutions. I sincerely hope that you may give us the chance to regain your trust during a future visit. Holiday Inn Vana Nava Hua Hin Team
        Responded March 10, 2018
        Holiday Inn Resort Vana Nava Hua Hin
        8.8
        Excellent
        Joshua from Canada
        Couple
        1 King Bed Ocean View Room
        Stayed 2 nights in February 2018
        Great hotel ”
        We booked this hotel because of the free waterpark admission. The waterpark itself was fun and the hotel was new, clean and the staff was friendly. The views from the roof are probably the best in Hua Hin right now. The pool doesn't get a ton of sunlight so it is cold but the view from up there can't be beat. The location is a bit of a tease. There isn't much around it within walking distance although you can see the main strip right across the train tracks. However there is no way to walk over to that strip and you need to take a taxi. There is a 7/11 and a local restaurant across the from the waterpark and there is a big Tesco next to it but in terms of finding a restaurant that isn't at the hotel then a taxi is needed.
        Reviewed March 02, 2018
        Dear Joshua, Greetings from Holiday Inn Vana Nava Hua Hin! Thank you for your positive review. We are glad to see that you enjoyed your stay with us overall. Indeed, the views from our infinity sky pool and our Vana Nava SkyBar are definitely the best in town, as are our cocktails up there. In regards to transportation from our resort, we offer complimentary shuttle service which commutes several times daily and passes by destinations such as Takiap Beach, Bluport Mall and Hua Hin city centre. Also, our resort hosts a small convenience store in the Resort Centre which is located on the lobby floor. There, we offer snacks, beverages and daily necessities at reasonable prices for our guest's convenience. Thank you again for your review and we hope to welcome you back soon. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team
        Responded March 10, 2018
        Holiday Inn Resort Vana Nava Hua Hin
        8.4
        Excellent
        robert from United States
        Couple
        1 King Bed Ocean View Room
        Stayed 1 night in February 2018
        Super Fun ”
        very nice hotel, with nice rooftop infinity pool seaview room was great breakfast was awesome waterpark was fun and Holiday Inn made it very convienent only downside is you need a car for access to other areas of Hua Hin
        Reviewed February 08, 2018
        Dear Mr. Robert, Thank you for taking the time to share with us your stay experience. We are pleased to learn that you are quite happy with our swimming pool, breakfast and enjoyed the waterpark access. The hotel location is a bit far from center, so we are providing free shuttle bus to the town everyday. We hope that your future stay will always include Holiday Inn Vana Nava Hua Hin and we very much look forward to welcoming you back soon. Best regards, Holiday Inn Vana Nava Hua Hin team!
        Responded February 09, 2018
        Holiday Inn Resort Vana Nava Hua Hin
        6.4
        Good
        itthisorn from Thailand
        Family with young children
        2 Single Bed Ocean View Room
        Stayed 1 night in October 2018
        Check in problem”
        I went to this hotel 2:00pm staff told me room is ready 3:00pm.then i went to check in at 4:00pm i have to wait another 30min to check in.After i check in i have to wait another 30 min To collect my bag from the hotel
        Reviewed October 17, 2018
        Dear Khun Itthisorn, First of all we would like to thank you for your recent stay with us at Holiday Inn Vana Nava Hun Hin. It was truly a pleasure to serve you. It is with regret we acknowledge that your check in experience with us was not satisfactory, especially due to the long waiting times. Please accept our apologies for this. The negative experience you had with us definitely does not represent the standard we aim to deliver to our guests. You can rest assured that we are taking your comments very seriously and will work together with our management team to find the best possible solutions. We look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team
        Responded October 28, 2018
        Holiday Inn Resort Vana Nava Hua Hin
        7.6
        Very good
        Chung from Hong Kong
        Group
        1 King Bed Ocean View Room
        Stayed 2 nights in August 2018
        Nice place for family with kids”
        We pick this hotel simply because of the Water Park. Kids LOVE it a lot and so do the adults. We had great time there. The hotel is nice with helpful staff. The only thing that may concern you is the restaurant will be very crowded during breakfast time on weekends. The staff are efficient & change tables frequently. No need to queue up for eggs for long time. But if you prefer to have a quite breakfast, suggest u stay in this hotel in weekdays. One thing for improvement is the inadequate supply of shuttle bus. Its shuttle is actually small & can only carry a few people in one time. We can hardly book the seats at all.
        Reviewed September 04, 2018
        Dear Chung, Thank you for your review. We are glad to know that you had a good stay with us and enjoyed the unlimited access to Vana Nava Water Jungle. While I am glad to see that you and your kids enjoy you stayed with us, it is with regret I acknowledge that your breakfast and shuttle bus experience was not satisfactory. Please accept our apologies for this. The negative experience you had with us definitely does not represent the standard we aim to deliver to our guests. The hotel provide alternative breakfast venue at the water park to reduce long waiting time during peak occupancy. You can rest assured that we are taking your comments very seriously and will work together with our management team to find the best possible solutions. Thanks again for your feedback and we hope to welcome you back soon. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team
        Responded September 11, 2018
        Holiday Inn Resort Vana Nava Hua Hin
        6.8
        Good
        Naruwat from Thailand
        Family with young children
        Standard Room
        Stayed 2 nights in August 2018
        มีดีที่เข้าสวนน้ำได้ตลอด ส่วน buffet อาหารเช้าคนเยอะมากต้องรอคิวเข้า”
        ราคารวมค่าเข้าสวนน้ำได้ตลอดเวลา check out แล้วก็มีคูปองให้เข้าไปเล่นต่อได้อีก ห้องพักดี ผ้าเช็ดตัว-เช็ดหน้า-เช็ดมือ เยอะดี มีราวตากผ้าแบบพับเก็บได้ให้ใช้ตากชุดว่ายน้ำด้วย ภายในลิฟต์ แสงน้อยไปหน่อย มองปุ่มกดชั้นแทบไม่เห็นว่า เป็นตัวเลขอะไร Wristbands ที่ใช้กดเลือกชั้นในลิฟต์ / เข้าห้องพัก / เข้าส่วนน้ำ ปกติใช้ได้ดี แต่บางทีใช้กดเลือกชั้นในลิฟต์ไม่ได้ น่าหงุดหงิดและเสียเวลามาก อาหารเช้าคนเยอะมาก ต้องรอคิวเป็น 10-20 นาที Location ไม่ค่อยดี ถ้ามีรถก็สะดวกขึ้นมาหน่อย Convenience store ใกล้ๆ คือ Lotus supermarket Buffet อาหารเย็น ราคา 850 net ช่วงวันแม่ โฆษณาไว้ว่าเป็น Barbecues Seafood แต่พอมาติดต่อขอดู line buffet กลายเป็นอาหารไทย ในราคาเท่าเดิม ในหัองพักทำความสะอาดไม่ละเอียด ที่ระเบียงยังมี slippers ที่ผ่านการใช้งานแล้ว วางอยู่เลย
        Reviewed August 14, 2018
        เรียนคุณ Naruwat เรารู้สึกดีใจอย่างยิ่งที่คุณ Naruwat ชื่นชอบและสนุกสนากับการเข้าเล่นที่สวนน้ำวานา นาวาหัวหินค่ะ ทางโรงแรมขอขอบพระคุณท่านเป็นอย่างสูงที่ได้สละเวลาให้คำแนะนำติชมกับเรา ทางโรงแรมต้องขออภัยเป็นอย่างสูงสำหรับเหตุการณ์ที่เกิดขึ้น เราได้น้อมรับความคิดเห็นของท่านและทางโรงแรมจะรีบดำเนินการตรวจสอบ เพื่อปรับปรุงการให้บริการของเราให้มีประสิทธิภาพมากขึ้นค่ะ ขอขอบพระคุณอีกครั้งสำหรับความคิดเห็นที่มีค่าของท่าน และทางเราหวังว่าจะได้มีโอกาสต้อนรับท่านและครอบครัวสำหรับการเข้าพักในครั้งต่อไปค่ะ ขอแสดงความนับถือ ผู้บริหารและพนักงานโรงแรมฮอลิเดย์อินน์ วานา นาวา หัวหิน
        Responded August 18, 2018
        Holiday Inn Resort Vana Nava Hua Hin
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        Holiday Inn Resort Vana Nava Hua Hin
        |Excellent 8.5
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        Experiences on Agoda. Because your room is just the beginning.

        • Excellent location
        • Vana Nava Hua Hin Water Park