Holiday Inn & Suites Makati
Holiday Inn & Suites Makati
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9.6
Exceptional

"Best hotel, staff are friendly,facility is good as well."

Wilson

|

May 7, 2018

King Leisure Non-smoking - View Holiday Inn & Suites Makati
King Leisure Non-smoking - View
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Interior view Holiday Inn & Suites Makati
Interior view
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Interior view Holiday Inn & Suites Makati
Interior view
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Swimming pool Holiday Inn & Suites Makati
Swimming pool
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Exceptional
Location
9.3
See all 33 photos Holiday Inn & Suites Makati
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What guests are saying:
A great hotel in a great location with really good staff
Richard from Australia
Business traveler
best hotel, staff are friendly,facility is good as well. I will definitely recommend this hotel to everyone.
Wilson from Philippines
Solo traveler
Good service, breakfast buffet
noel from Philippines
Business traveler
Highly commendable staff from the lobby security guards on duty, housekeeping staff and receptionists.
MA. from Philippines
Business traveler
nice hotel connected to the mall
heidi from Philippines
Family with young children
One of the favourite hotels of our kids. Clean and excellent staff. Will always be back here.
Butch from Philippines
Family with young children
Very clean and staff are very helpful
Aurora from Australia
Couple
Very cheerful staff . Good security . Great breakfast spread. Walking distance to Greenbelt areas.
Nilendu from Malaysia
Business traveler
Excellent staff, facility and location...not much better for the money.
Michael from United States
Couple
Fantastic location, clean and nice room. Excellent service especially the doormen... a big tumps up for the front line staff.
Grace from Singapore
Business traveler

Holiday Inn & Suites Makati

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 1331 reviewsSee what guests said
8.5
/
10
Excellent cleanliness
8.9
Recommended by 93% of guests
Value for money7.9
Location rating9.3
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport4.2 km
  • 350 meters to public transportation

  • Airport transfer

  • Located in heart of Manila

  • Free Wi-Fi in all rooms!

Room choices
8.7
Excellent
Room comfort & quality
5 travelers are looking at this property right nowBook now before it's too late!
1 King Bed Corner Suite Non-Smoking
1 King Bed Corner Suite Non-Smoking
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
1 King Bed Executive Club Non-Smoking
1 King Bed Executive Club Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room Non-Smoking
Deluxe Room Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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2 Double Beds Premier Non-Smoking
2 Double Beds Premier Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 2 double beds
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King Leisure Non-smoking
King Leisure Non-smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Room - Non-Smoking
King Room - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 super king bed
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Deluxe King Room - Smoking
Deluxe King Room - Smoking
...
  • Room size: 32 m²/344 ft²
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Room Deluxe
Room Deluxe
...
  • Shower
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TWIN NON SMOKING - ROOM ONLY
TWIN NON SMOKING - ROOM ONLY
...
  • Shower
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Double Executive King Bed
Double Executive King Bed
...
  • Shower
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What people love about the property

  • 8.4
    Excellent

    "Very cheerful staff ."

    Nilendu

    |

    March 6, 2018

  • 9.2
    Exceptional

    "Fantastic location, clean and nice room."

    Alvin

    |

    March 3, 2018

  • 8.8
    Excellent

    "Very clean and staff are very helpful"

    Aurora

    |

    February 26, 2018

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More about Holiday Inn & Suites Makati

More about Holiday Inn & Suites Makati

8.0
Very good

"The location is great, close to shopping and the airport."

Geoffrey

|

March 28, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
3.3 km Filipino, French, Mediterranean
iBread
5.1 km Filipino
Hizon's Cakes & Pastries
5.7 km Filipino
American cuisine
American cuisine
Bacolod Chicken Express
2.5 km American, Asian, Filipino
Shakers
3.3 km American, Asian, Filipino
KFC Harrison Plaza
3.4 km American
Asian cuisine
Asian cuisine
Spices
450 m Asian, Indian, Thai
Pagstop Lounge
580 m Asian
Nihonbashi Tei
940 m Asian, Japanese, Sushi

What they offer

8.8
Excellent

"Really good value for the money."

Allan

|

April 2, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

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Real reviews from real guests

Agoda Reviews (1331)Booking.com Reviews (1126)
8.5
/
10
Cleanliness8.9
Facilities8.4
Location9.3
Room comfort and quality8.7
Service8.7
Value for money7.9
Provided by verified guests of Agoda
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All guests (1331)
All room types
Showing 1013 verified guest comments
12345
8.4
Excellent
CARMELA from Vietnam
Business traveler
Deluxe Room Non-Smoking
Stayed 2 nights in November 2018
Exceptional service, Spotlessly clean rooms, and PERFECT LOCATION.”
Everything was perfect except for COORDINATION and BILLING & PAYMENTS. Number of stay - 3 nights Number of rooms booked - 4 rooms Arrival - 3am on 3 Nov (but purchased all 4 rooms from 2 Nov to 5 Nov) Date of paying for all 4 rooms for 3 nights - 3 Nov at 10 or 11am But 2am on 4 Nov we received a call to follow up for payment (2AM!!!!) - but all bills were settled already. And 4 Nov at 6am, we received a letter reminding us to pay again for 4 rooms - but all bills were settled already. Prior to arrival - they offered late check out at 2pm, but on the day of check out, this was not relayed to the reception and we encountered some problems. I was so angry when I left.
Reviewed November 07, 2018
Dear Carmela, Thank you for staying at Holiday Inn & Suites Makati and for sharing your review. We sincerely apologize for the less than pleasant experience you had with the billing and at check-out. Rest assured that we have taken note of this and will work with our team to prevent this from happening again. Sincerely, Your team at Holiday Inn & Suites Makati
Responded November 08, 2018
Holiday Inn & Suites Makati
9.2
Exceptional
Su from Thailand
Business traveler
Deluxe Room Non-Smoking
Stayed 7 nights in September 2018
Very nice hotel and good location hotel”
A very nice hotel and good location hotel, dinner is reasonable in price and not over the roof. Hotel situates just next to shopping mall which has direct access to the hotel. Staff is very attentive and friendly smiles.
Reviewed October 01, 2018
Dear Su, Thank you for choosing Holiday Inn & Suites Makati and for your review. We're very pleased to hear that you had a good stay and enjoyed the hotel facilities and dinner service. Sincerely, Your team at Holiday Inn & Suites Makati
Responded October 02, 2018
Holiday Inn & Suites Makati
8.0
Excellent
Mark from Canada
Couple
King Leisure Non-smoking
Stayed 1 night in January 2018
Good hotel, ideal for shopping”
Located right beside a major shopping center, very convenient for those who like to shop and explore the city, or for those doing a quick city staycation. Breakfast Buffet needs some improvement, but otherwise it was a good stay.
Reviewed September 17, 2018
Dear Mark, Thank you very much for your review. We appreciate you taking the time to share feedback on our location and breakfast buffet. Sincerely, Your team at Holiday Inn & Suites Makati
Responded September 18, 2018
Holiday Inn & Suites Makati
9.6
Exceptional
Sheila from United States
Business traveler
Deluxe Room Non-Smoking
Stayed 2 nights in July 2018
Great location but ”
Right next to Ayala Makati, so very convenient. Overall stay was good and staff were very friendly and helpful. Breakfast buffet was good with reasonable choices and waiters/waitresses were very accommodating and proactive (in getting dirty plates out, coffee refills, etc.) . Outside of breakfast, the lunch a la carte was also very good (did not try the buffet). Bed was comfortable with enough covers/comforter and nice that pillows are marked as either soft or firm!
Reviewed July 19, 2018
Dear Sheila, Thank you very much for your review. We're please to hear that you had a good stay and enjoyed the food. Sincerely, Your team at Holiday Inn & Suites Makati
Responded July 30, 2018
Holiday Inn & Suites Makati
10.0
Exceptional
Jocelyn from Philippines
Couple
Deluxe Room Non-Smoking
Stayed 1 night in November 2018
Exceptional”
Perfect location!
Reviewed November 20, 2018
Dear Jocelyn, Thank you very much for your review. We're happy to hear that you think our location in perfect. Sincerely, Your team at Holiday Inn & Suites Makati
Responded November 21, 2018
Holiday Inn & Suites Makati
6.0
Loo from Malaysia
Business traveler
Deluxe Room Non-Smoking
Stayed 1 night in September 2018
Crazy bar pricing”
The one thing that stood out for me measuring "value-for-money" was that the price of 1 bottle of Corona beer at the lobby Citron bar was 550 pesos. This is incredibly expensive given that the night before I stayed at Nobu Manila Hotel and their lobby bar price of the same bottle of Corona was only 420 pesos. Nobu Hotel is many categories upmarket from Holiday Inn yet there is such a huge contradiction in pricing (both for the beer and room rates)
Reviewed September 11, 2018
Dear Loo, Thank you for your review. We apologize that our prices did not meet your expectations. Sincerely, Your team at Holiday Inn & Suites Makati
Responded September 13, 2018
Holiday Inn & Suites Makati
8.0
Excellent
Phoebe from Singapore
Business traveler
King Leisure Non-smoking
Stayed 2 nights in April 2018
Ok hotel for business”
Probably will not stat here again for business trip. Lift is taking very long time , staffs are not very careful as they passed me a bill with full hotel room charge while checking out when it was already prepaid through Agoda. Other than that, it's in a very good convenient area and room is perfect size, more suitable for tourist than business.
Reviewed April 22, 2018
8.8
Excellent
Allan from Philippines
Family with teens
Deluxe Room Non-Smoking
Stayed 1 night in March 2018
when you got kids, this is the hotel to be in”
a family with a 12yo and 7yo kids both provided with free breakfast, how can you beat that? this hotel is the only one I know of in Metro Manila providing this kind of deal. really good value for the money. being practically in the same building as where the major shops are doesn't hurt either!
Reviewed April 02, 2018
9.6
Exceptional
Brenda from Philippines
Family with teens
Deluxe Room Non-Smoking
Stayed 2 nights in August 2018
First Timer”
Pros: definitely location. a huge mall just below the hotel. Big rooms and great facilities. The bidet is definitely a plus. One of the things important to me is convenience at the same time I can feel my privacy with comfort. I was suprised with the easy access from 'Top of the Glo'. Cons: I didnt like how the check in counter is located on the lobby, and the concierge is at the ground. so you tend to go to different floor levels just for different needs. Overall, it was a great experience. Too bad we didnt get to try the pool and the gym. Definitely this wouldn't be our last with Holiday Inn. A little bit on the expensive side but once you get there, it really does pay off. You WILL understand why it is priced that way and it is worth it.
Reviewed August 23, 2018
Dear Brenda, Thank you very much for your review and feedback. We're glad that you enjoyed the facilities and had a great experience. We look forward to welcoming you back! Sincerely, Your team at Holiday Inn & Suites Makati
Responded August 28, 2018
Holiday Inn & Suites Makati
9.6
Exceptional
margaret from Philippines
Couple
Deluxe Room Non-Smoking
Stayed 1 night in July 2018
Superb Service”
My wife and I stayed at Holiday Inn & Suites Makati for a night before going home to Bacolod City the next day. Together with us are some friends but one of them she is not feeling well and was able to deeply sleep in her room. A friend of our kept calling her room but no one was answering the phone in the room. She notified the hotel and inform their hotel manager ( I forgot to get her name). The manager decided to accompany us to our friends room with together with their security staff. We discovered that she was alright and just had a deep sleep because she was tired and not feeling so well. Then the hotel manager ask our friend if she want the assistance of their hotel nurse, our friend gladly accepted the offer and was impressed with the service given to her. To the hotel manager, sorry I forgot your name but I deeply appreciate your service and professionalism. We were checked-in last July 28, 2018 rm724. I highly recommend Holiday Inn & Suites Makati.
Reviewed August 05, 2018
Dear Margaret, Thank you for the review and for sharing your experience at Holiday Inn & Suites Makati. We appreciate your recommendation! Sincerely, Your team at Holiday Inn & Suites Makati
Responded August 08, 2018
Holiday Inn & Suites Makati
9.2
Exceptional
John from Philippines
Couple
King Leisure Non-smoking
Stayed 2 nights in June 2018
Excellent as usual”
I would like to commend the staff at Holiday Inn and Suites Makati for arranging the small greeting and surprise cake for my parents on their 50th Wedding Anniversary. I expected a small sign but they prepared that and a delicious cake in the room.
Reviewed June 18, 2018
Dear John, Thank you for the review and for choosing Holiday Inn & Suites Makati for the celebration of your parents 50th Wedding Anniversary. We're very happy to hear that you had an excellent stay and we hope to see you again! Sincerely, Your team at Holiday Inn & Suites Makati
Responded June 22, 2018
Holiday Inn & Suites Makati
10.0
Exceptional
Hoai from Vietnam
Business traveler
Deluxe Room Non-Smoking
Stayed 1 night in November 2018
Good location in downtown”
Clean, comfortable, convenient for shopping
Reviewed November 07, 2018
Dear Hoai, Thank you for choosing Holiday Inn & Suites Makati and for taking the time to write us a review on Agoda. We appreciate your feedback and we're happy to hear that you had a comfortable stay. Sincerely, Your team at Holiday Inn & Suites Makati
Responded November 08, 2018
Holiday Inn & Suites Makati
10.0
Exceptional
Felina from Indonesia
Solo traveler
King Leisure Non-smoking
Stayed 3 nights in October 2018
A very comfortable place to stay in an excellent surroundings.”
I would certainly stay at this hotel again when I come to Manila.
Reviewed November 06, 2018
Dear Felina, Thank you for staying at Holiday Inn & Suites Makati! We appreciate your review and we look forward to welcoming you back on your next trip to Manila. Sincerely, Your team at Holiday Inn & Suites Makati
Responded November 07, 2018
Holiday Inn & Suites Makati
8.8
Excellent
jocelyn from Philippines
Couple
Deluxe Room Non-Smoking
Stayed 1 night in September 2018
Excellent”
Staff very helpful , great location👍
Reviewed October 03, 2018
Dear Jocelyn, Thank you for choosing Holiday Inn & Suites Makati! We're very happy to hear your feedback on our location and service. Sincerely, Your team at Holiday Inn & Suites Makati
Responded October 04, 2018
Holiday Inn & Suites Makati
9.2
Exceptional
Maria from Philippines
Family with young children
Deluxe Room Non-Smoking
Stayed 1 night in November 2017
We had a great stat but...”
Location, food, room, etc were great! Only dissappointing were the staff, from the frontdesk to the guards.. Front desk agents are not friendly at all. Two guards banged our car while we were waiting outside the hotel. We were there for less than 2 minutes! They could have asked us politely to move the car. They asked my husband rudely if he didnt look at the side mirror. When I told him we are hotel guests and checked in, he became nice. If not for the staff, it would have been a great experience.
Reviewed November 20, 2017
9.2
Exceptional
Leen from Singapore
Couple
King Leisure Non-smoking
Stayed 1 night in September 2017
Great stay, great location, great hotel”
Room is big enough and cozy. Amenities are complete. They don't have a bath tub, though. The fridge doesn't have a mini-freezer as well. But our stay was excellent. We got a good deal with Agoda on a room with breakfast. Breakfast is ok, but worth it with the discounts we got. Staff are friendly and courteous. Will definitely go back to this hotel.
Reviewed September 06, 2017
10.0
Exceptional
Jamila from Philippines
Couple
Deluxe Room Non-Smoking
Stayed 1 night in August 2017
The Real Deal”
This is 'the real deal' 5-star hotel with the lowest value one could get considering its location: Metro Manila's CBD-Makati City. Love the place, the location, and the food! The cakes here are so yummy and yet are way cheaper than desserts in its neighboring restaurants. I highly recommended this place to both locals and foreigners, business travelers and tourists or residents who just would like to have a lovely staycation away from home.
Reviewed August 28, 2017
10.0
Exceptional
Ryan from Australia
Couple
Deluxe Room Non-Smoking
Stayed 2 nights in July 2017
Must stay here!”
This place is so amazing I don't even know where to start! We decided to treat ourselves and stay here for a few nights, evened up being the best place we've stayed through out our whole month trip in the Philippines! The staff are so incredibly accommodating and professional, the room was immaculate, and the pool and gym are top quality. Definitely worth every cent and more! Can't wait to go back to Manila just to stay here again!
Reviewed August 10, 2017
8.8
Excellent
Siti from Brunei Darussalam
Couple
King Leisure Non-smoking
Stayed 2 nights in June 2017
Good location!”
Centrally located, to the left is SM Makati and to the right is Landmark and Greenbelt. Wifi is good. The room is a bit small, but its okay because all the amenities is there. Bathroom has only shower, no tub. Check in and check out process is smooth.
Reviewed July 04, 2017
8.4
Excellent
Michael from Singapore
Business traveler
King Leisure Non-smoking
Stayed 4 nights in June 2017
Excellent location in Makati”
The hotel is right where the Glorietta malls are so if you are into shopping, this is the hotel for you. Lots of restaurants and eateries around the area as well. The hotel staff are very friendly and it's clean as you would expect from an international hotel chain. The gym is quite well-equipped too.
Reviewed June 21, 2017
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  • Exceptional location
  • Manila Bay
  • Ayala MRT Station is within 0.35 km