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About this property

Description

If what you're looking for is a conveniently located hotel in Ou Chrov, look no further than Holiday Palace Casino & Resort. The excitement of the city center is only 0.1KM away. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Take advantage of a wealth of unrivaled services and amenities at this Ou Chrov hotel. The hotel provides casino, 24-hour room service, luggage storage, Wi-Fi in public areas, valet parking to ensure our guests the greatest comfort.

The hotel features 412 beautifully appointed guest rooms, many of which include television LCD/plasma screen, clothes rack, mirror, slippers, towels. The hotel's hot tub, fitness center, sauna, spa, massage are ideal places to relax and unwind after a busy day. Discover an engaging blend of professional service and a wide array of features at Holiday Palace Casino & Resort.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Valet parking

Things to do, ways to relax

  • Casino
  • Fitness center
  • Garden
  • Hot tub
  • Massage(s)
  • Nightclub
  • Sauna
  • Spa
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Laundry service
  • Luggage storage
  • Salon
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

Access

  • Elevator
  • Pets allowed

Languages spoken

  • English
  • Khmer
  • Thai
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 12:00 AM
Check-Out Until: 12:00 AM
Distance from City Center: 0.1KM
Number of Bars: 1
Number of Restaurants: 1
Number of Rooms : 412
Room Voltage: 220
Year Hotel Built: 2000
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type
Good



based on 129 reviews
  • Cleanliness 6.6
  • Facilities 5.3
  • Location 7.6
  • Room Comfort/Standard 6.6
  • Service 6.3
  • Value for money 5.9
  • Food/Dining 5.8
Sort by

Sarin from Thailand
Families with older children
Double Room
Stayed 1 night in September 2016
Review
Staff not very helpful and friendly, unlike what you see in most hotels in Thailand. Room very small, old, and not clean. Had construction on the entrance which made it very dusty and unclean.
Reviewed September 15, 2016

YUTHACHAI from Thailand
Solo travelers
Double Room
Stayed 1 night in August 2016
ok
room price is too hihg
Reviewed August 25, 2016

Hannes from Switzerland
Business travelers
Double Room
Stayed 2 nights in July 2016
Verry verry bad
The worst hotel I ever stayed . Unfriendly staff, dirty bath room, Verry bad food in the restaurant. Not recomendable to stay there at all. Best regards Hannes Schmid
Reviewed July 27, 2016

Chee from Malaysia
Solo travelers
Double Room
Stayed 2 nights in June 2016
Room is clean
Hotel location is great, just beside the border. Free shuttle provided to area nearby.
Reviewed June 07, 2016

Chee from Malaysia
Solo travelers
Double Room
Stayed 2 nights in June 2016
Location is good
Location is just beside the border. Free shuttle to area nearby.
Reviewed June 07, 2016

Chee from Malaysia
Solo travelers
Double Room
Stayed 2 nights in June 2016
Friendly staff
Location is right beside the border
Reviewed June 07, 2016

Paul from United Kingdom
Business travelers
Double Room
Stayed 4 nights in May 2016
When is free WiFi not free WiFi
A: When you stay at this hotel. Who on earth designed the en-suite so that the toilet is on the other side of the shower? There were some disgusting looking stains on the walls an curtains...
Reviewed May 18, 2016

Tony from Indonesia
Families with young children
Century Room
Stayed 1 night in February 2016
Holiday Palace shud do many improvements
Location just beside border, Bed is nice and welcoming staff
During check in, I was quite surprised with the room given to us. It cant mention as hotel but dormitary room. How can be said as 4* hotel? In front at corridor have many un-used things put by guests and have many mosquitos. So hotel shud pay attention for the convinient of guests and shud improved the services if you want to charge a 4* room rate. Thanks.
Reviewed February 28, 2016

MADONNA from Philippines
Couples
Century Room
Stayed 1 night in January 2016
uncourteous facility
cleanliness, location, good staff
it expect a little bit good facility, but they dont have even seats on reception area, the aircondition is too hot, no other facility just room, no swimming pool as it was 4 star hotel they have said.
Reviewed January 24, 2016

ANG from Singapore
Couples
Double Room
Stayed 1 night in January 2016
Over priced & over rated
Room was dirty and even toilet bowl's flushing system was not working. Staff during breakfast was extremely dispolite. How can the staff claimed and argue that the coffee was warm/hot when i could even use my bare hands to touch the coffee pot. The switch was not even on. My request for a hot cup of coffee to my astonishment was to add hot water to the coffee. This is what i call DILUTED HOT COFFEE in a "4-STAR" CASINO RESORT!!! Max i give them 2-STAR
Reviewed January 17, 2016



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