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Holiday Palace Casino & Resort
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7.7 Very good location
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7.7Location
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Holiday Palace Casino & Resort

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From 146 reviewsSee what guests said
6.5
  • Hot tub

  • Sauna

  • Air conditioning

  • Room service [24-hour]

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Room choices
Superior Standard
...
  • City view
  • 22 m²/237 ft²
  • 1 double bed
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Deluxe Double Room
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  • City view
  • 28 m²/301 ft²
  • 1 king bed or 2 single beds
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Deluxe Twin Room
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  • City view
  • 28 m²/301 ft²
  • 2 single beds
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Superior Twin
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  • City view
  • 22 m²/237 ft²
  • 2 single beds
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Verified guest reviews

Agoda Reviews (146)
Filter by guest type:
Cleanliness6.5
Facilities5.5
Location7.7
Room comfort and quality6.6
Service6.3
Value for money5.9
Food and dining5.8
Provided by verified guests of Agoda
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12345
5.2
Sarin from Thailand
Family with teens
Superior Standard
Stayed 1 night in September 2016
Review
Staff not very helpful and friendly, unlike what you see in most hotels in Thailand. Room very small, old, and not clean. Had construction on the entrance which made it very dusty and unclean.
Reviewed September 15, 2016
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9.2
YUTHACHAI from Thailand
Solo traveler
Superior Standard
Stayed 1 night in August 2016
ok
room price is too hihg
Reviewed August 25, 2016
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2.4
Hannes from Switzerland
Business traveler
Superior Standard
Stayed 2 nights in July 2016
Verry verry bad
The worst hotel I ever stayed . Unfriendly staff, dirty bath room, Verry bad food in the restaurant. Not recomendable to stay there at all. Best regards Hannes Schmid
Reviewed July 27, 2016
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7.2
Chee from Malaysia
Solo traveler
Superior Standard
Stayed 2 nights in June 2016
Room is clean
Hotel location is great, just beside the border. Free shuttle provided to area nearby.
Reviewed June 07, 2016
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7.2
Chee from Malaysia
Solo traveler
Superior Standard
Stayed 2 nights in June 2016
Location is good
Location is just beside the border. Free shuttle to area nearby.
Reviewed June 07, 2016
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7.2
Chee from Malaysia
Solo traveler
Superior Standard
Stayed 2 nights in June 2016
Friendly staff
Location is right beside the border
Reviewed June 07, 2016
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4.8
Paul from United Kingdom
Business traveler
Superior Standard
Stayed 4 nights in May 2016
When is free WiFi not free WiFi
A: When you stay at this hotel. Who on earth designed the en-suite so that the toilet is on the other side of the shower? There were some disgusting looking stains on the walls an curtains...
Reviewed May 18, 2016
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4.0
Tony from Indonesia
Family with young children
Superior Standard
Stayed 1 night in February 2016
Holiday Palace shud do many improvements
Location just beside border, Bed is nice and welcoming staff
During check in, I was quite surprised with the room given to us. It cant mention as hotel but dormitary room. How can be said as 4* hotel? In front at corridor have many un-used things put by guests and have many mosquitos. So hotel shud pay attention for the convinient of guests and shud improved the services if you want to charge a 4* room rate. Thanks.
Reviewed February 28, 2016
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5.3
MADONNA from Philippines
Couple
Superior Standard
Stayed 1 night in January 2016
uncourteous facility
cleanliness, location, good staff
it expect a little bit good facility, but they dont have even seats on reception area, the aircondition is too hot, no other facility just room, no swimming pool as it was 4 star hotel they have said.
Reviewed January 24, 2016
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3.3
ANG from Singapore
Couple
Superior Standard
Stayed 1 night in January 2016
Over priced & over rated
Room was dirty and even toilet bowl's flushing system was not working. Staff during breakfast was extremely dispolite. How can the staff claimed and argue that the coffee was warm/hot when i could even use my bare hands to touch the coffee pot. The switch was not even on. My request for a hot cup of coffee to my astonishment was to add hot water to the coffee. This is what i call DILUTED HOT COFFEE in a "4-STAR" CASINO RESORT!!! Max i give them 2-STAR
Reviewed January 17, 2016
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Holiday Palace Casino & Resort
|Good 6.5
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