Should You Book This Hotel?”

If you are fine with stained carpets, then you can book this hotel. Rooms are really huge and I really recommend this for family booking. I'm just disappointed that they are not cleaning the rooms thoroughly especially the balcony. But none the less, location is great. Very accessible to the bus stop and has a free ride going to Micronesia Mall.

Great Family Room”

I have booked many rooms on Guam. This hotel has my favorite family room. Very spacious, 4 beds and a nice boucany to look out. We enjoyed the small pool and there was lots of room to move around in our room. Refrigerator, large bathroom, microwave and sitting area. Overall great room. The only downside was the elevator issue and the bell area could have better customer service.

Unfortunate Accommodation”

I booked my hotel online, my flight got delayed for 24hrs. Upon arrival to to my destination I could not check in to my second booking which was only a few hours even if the rooms were ready. I was not accommodated for my delay as per mgmt due to me booking online.

We enjoyed our stay”

My boyfriend and I stayed at this hotel for a week and it was great. Yes, the hotel and its facilities were a bit worn down but it wasn’t that bad where it would bother us. The room was clean and comfy and the AC was well working. The bathroom was clean (which is important to me). The location was very convenient as it was near restaurants and shopping areas. The staff were friendly and the parking space was definitely great— we never had to worry about it being full. Would definitely stay here again!

Nice Rooms, Needs Renovation”

When arriving we were not helped with our luggage. The elevators are in serious need of help. Only 1 out of 3 were working so the line was ridiculously long. The rooms are spacious which is a plus. They have a small pool. The front desk was always very friendly and helpful. House keeping was nice and cleaned everyday.

Big Rooms”

We were a family of four and I love the size of the room we stayed at. Really spacious! The bathroom was also big. However, the hotel itself needs a bit of upgrade especially the lobby. Furnitures are quite dated. But overall, it was a good stay. Near lots of restaurants.

Good hotel but needs to be updated”

This is the fourth time I’ve stayed at this hotel. The rooms are spacious and the location is good. However, we arrived at 3:30pm and the bellman did not even offer to help with our luggage. He simply said check in is upstairs. The elevators need serious help and can be scary. They sometimes stop working and are closed. Prepare for long lines at the elevator during high peak times. The pool was undergoing maintenance which was an inconvenience.

Good deal great buffet”

I got a good deal on the Holiday Suite. It was enjoyable. I thought the lunch buffet was delicious and good value for $18.50. I actually left with a full belly and the food was good. Although the hotel is close to the beach it is not right on the beach. There is a building in front of it. However it is a short walk to the beach. The pool is high up on the 7th? floor or so. There is a small bar there also. The pool is not that fancy but there are chairs to lay out. Overall a pretty good hotel to stay at. Yes the hotel is dated. But good value for Guam hotels.. Would definitely stay again. I thought the staff was absolutely excellent and helpful. All of them!!

wide space”

very wide room and good position

Highly recommend hotel”

Good staff, good location and good price

Cold A/C in Guam!”

Permanently broken elevators are definitely a con. Cold blowing air conditioning was sure nice.

Despite elevator issues, was a good stay”

Value for the junior suite is awesome. Place is clean. Ocean view and city view are worth it. Just some issues with the elevator... Sometimes there’s one or two working. This is my second stay here, and I’ve never seen all three guest elevators operable. Just takes a long time when there’s one elevator working and the hotel is fully booked. Wish they had more food establishments within the hotel. But there are some places that are close by, the walk around the area is good too.

Great for the Price”

This is a former Holiday Inn and a lot of local people still refer to it that way. The maintenance was not great and they said that they have had a lot of problems with the elevators. They were waiting for some parts to arrive on the island. We felt safe and welcome. Would stay there again because of the reasonable price.

Good hotel, but info needs updating”

I spent 4 nights here and really enjoyed my stay there. However, some things need to be noted on Agoda and within the hotel itself. The Agoda information and the ads in the hotel information book mention that there is a lounge on the second floor. There isn't and the staff I asked about it never knew of a time it was there. It must have closed awhile ago. I also would like to warn about the elevators. There are three for guests, but only one works. When many people are waiting in the lobby, the staff will open up the servive elevator, but that doesn't help people waiting on the upper floors!

Great Location with beach access”

Pros: Located only 5 minutes away from the main strip of Tumon Bay. A wide selection of places for entertainment, food, and tours. Private access to public beach. Great views of the beach, Two Lovers, Tumon Bay, and the city. Cons: 2 of 3 working elevators, luke warm showers, over priced onsite convenience store, hotel itself was old, internet was slow a random times. This hotel was perfect for me while I was staying in Guam.

Very reasonable for a great location”

Large rooms and great location at a reasonable price . Yes the hotel is dated and needs renovating, but it's the location you want and on budget.

Wide room and good location”

Wide room and good location.

Close location, wide spaces”

Close location fm airport n wide space in a room.

Very good”

Five minute walk to the beach which had great views. Short walk to the free shuttle stops to Micronesia Mall and GPO. Concierge staff were friendly, helpful and made us feel very welcome. Room size is generous; wifi worked well.

Excellent”

Only thing that sucked was the hotel was down to two elevators and had no stairs to take to the floors. Only emergency stairs. And then went to one elevator which took forever to get . Other than that, location is great, right on the beach and next to the tourist strip.