Holidays Service Suite at Times Square
Studio Suite Holidays Service Suite at Times Square
Bathroom Holidays Service Suite at Times Square
Bathroom Holidays Service Suite at Times Square
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6.5
Good
/10
(97 reviews)See what guests said
See map
8.3
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
Available
  • Neway10 m
  • Cosmo's World30 m
  • Ampang Bowl30 m
  • Cosmo’s World Theme Park Theatre30 m
  • Golden Screen Cinemas in Golden Triangle30 m
  • Borders Shop30 m
  • JoJoBa Spa40 m
  • Berjaya Times Square50 m
  • Imbi Monorail Station120 m
  • Imbi Plaza160 m
  • Agoda Homes
    Free Wi-Fi

    Holidays Service Suite at Times Square

    Lot 7-85, 7th Floor, Berjaya Times Square, No. 1, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map
    "Your staff Hussein who was handling my room was an excellent and courteous."
    Kumar - March 4, 2017
    Good facilities on premise
    6.3 facilities on premise
    Good service
    6.1 rating for service
    • 70 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    Property ranking|Compared to 12,994 Kuala Lumpur properties
    See all rankings
    Location score
    8.3/10
    Room comfort score
    5.5/10
    Value for money score
    6.5/10
    Service score
    6.1/10
    Better than
    97
    %
    of Kuala Lumpur properties
    Better than
    95
    %
    of Kuala Lumpur properties
    Better than
    92
    %
    of Kuala Lumpur properties
    Better than
    92
    %
    of Kuala Lumpur properties
    Value for money6.5
    Distance to city center3.2 km
    Location rating8.3
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.4 km

    Rooms available at Holidays Service Suite at Times Square

    Studio Suite
    Studio Suite
    ...
    • Non-smoking
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Premier Suite
    Premier Suite
    ...
    • Non-smoking
    • Shower and bathtub
    • 1 king bed or 1 single bed
    Enter dates to see prices
    2 Bedroom Suite
    2 Bedroom Suite
    ...
    • Non-smoking
    • Shower and bathtub
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Deluxe Apartment
    Deluxe Apartment
    ...
    • Room size: 60 m²/646 ft²
    • Shower and bathtub
    • 2 king beds and 3 double be...
    Enter dates to see prices

    What people love about Holidays Service Suite at Times Square

    • 6.0
      Review score
      Spaciousness

      "Bedroom big & nice."

      Siew L.

      |

      November 21, 2016

    • 10.0
      Exceptional
      Location

      "Awesome location."

      Wanrong

      |

      June 27, 2017

    • 9.6
      Exceptional

      "It wasnt bad at all , Good place good value ."

      NUR

      |

      December 7, 2017

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    More about Holidays Service Suite at Times Square

    More about Holidays Service Suite at Times Square

    9.6
    Exceptional

    "happy to say im satisfied with the hotel ."

    NUR

    |

    December 7, 2017

    An overview

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    What they offer

    9.2
    Exceptional

    "Very nice hotel for family vacation"

    khairil R.

    |

    April 27, 2016

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Big Apple Restaurant
    60 m American, Asian, International
    Vivo American Pizza & Panini, Berjaya Times Square, Kuala Lumpur
    110 m American, Italian, Pizza
    Krispy Kreme Doughnuts
    210 m American, Cafe
    Asian cuisine
    Asian cuisine
    Absolute Thai
    60 m Asian, Thai, Vegetarian
    Muhammad Khalid curry house
    80 m Asian, Indian, Malaysian
    MJ De Kenanga Cafe
    90 m Asian, Chinese, Malaysian
    Chinese cuisine
    Chinese cuisine
    Dynasty Dragon Seafood Restaurant
    90 m Chinese, Seafood
    Hong la Qiao
    220 m Chinese
    Restoran Venny
    230 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Holidays Service Suite at Times Square from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (97)Booking.com Reviews (208)
    6.5
    /
    10
    Cleanliness5.9
    Facilities6.3
    Location8.3
    Room comfort and quality5.5
    Service6.1
    Value for money6.5
    Rating
    9+ Exceptional (12)
    8-9 Excellent (5)
    7-8 Very Good (10)
    6-7 Good (6)
    <6 Below Expectation (38)
    Time of the year
    Mar - May (17)
    Jun - Aug (11)
    Sep - Nov (22)
    Dec - Feb (21)
    All languages
    All guests (97)
    All room types
    Showing 71 verified guest comments
    1234
    7.6
    Very good
    Nazirah from Malaysia
    Group
    Studio Suite
    Stayed 1 night in June 2018

    Good and nice staff.”

    The staff really nice, even when the aircond breakdown at midnight, they came to check and try to repair and change the new room. The check in amd check out process also smooth. Tq

    Reviewed June 06, 2018
    6.8
    Good
    bruce from Singapore
    Couple
    Studio Suite
    Stayed 1 night in March 2018

    Poor punactuality”

    Told the staff that check out is early, but called tons of times, never picked up, until I am at the airport, he picked up till I need to board. I have to pay extra for the u ber driver to help return the key. This is unacceptable. Do not promise when you cannot wake up.

    Reviewed March 13, 2018
    2.0
    azim from Malaysia
    Family with young children
    Studio Suite
    Stayed 2 nights in January 2018

    Bad services”

    After doing multiple calls and waiting more than an hour in the lobby, this agent told me the room was under renovation... very frustrating after already booked this suite almost two weeks ago and it costed me more than RM200 to get other suites at the same location (urgent booking)..horrible experience..

    Reviewed January 30, 2018
    6.0
    Tuaoi from Australia
    Couple
    Premier Suite
    Stayed 2 nights in March 2017

    Not Good”

    We stayed at an apartment that was run down dirty and smelt terrible, toilet didnt flush but they did fix it. wouldnt do private apartments again not worth it.

    Reviewed January 29, 2018
    9.6
    Exceptional
    NUR from Singapore
    Family with young children
    Studio Suite
    Stayed 1 night in December 2017

    Excellent ”

    Even if you need to go thru agent and not like the normal check in . But happy to say im satisfied with the hotel . Time square pictures really scares me to book every time we are planning to go kuala lumpur . But we finally did that day for a one day experience to shop. It wasnt bad at all , Good place good value . So your looking for a budget hotel but abit of fancy ? BOOK THIS !!! Highly recommended !!! The agent is kind and cute too .

    Reviewed December 07, 2017
    8.8
    Excellent
    sabirin from Singapore
    Business traveler
    Studio Suite
    Stayed 1 night in October 2017

    Nice scented Room with Great View of KLCC”

    overall Ok Old Apartment but well maintained. Make sure you sms or call him on the number provided in the booking receipt using Malaysia Sim card. There will be deposit RM50 Nice Bangla guy. Wifi need to ask him. Travel around no issue using Grab from Berjaya Time Square Please avoid Taxi coz price are ridiculous. Lrt Imbi just beside.

    Reviewed October 14, 2017
    8.4
    Excellent
    Yeung from Hong Kong
    Group
    Studio Suite
    Stayed 1 night in September 2017

    The staff very polite and responsible! His name is Hosea.”

    The view very good! ... Facing Twins tower and the Singapore Onervation Tower.

    Reviewed September 10, 2017
    6.8
    Good
    wong from Malaysia
    Group
    Studio Suite
    Stayed 4 nights in December 2016

    Good”

    ok

    Reviewed September 07, 2017
    5.2
    Leong from Singapore
    Group
    Studio Suite
    Stayed 2 nights in August 2017

    Not a hotel but service apartment. Disappointed.”

    This property is not a hotel but a service department. Check in and check out was slow as personnel are stationed for there for different rooms. Others could help on their behalf but we can only approach the relevant personnel. It worries me throughout my stay as it was not a hotel with no reception desk. It is an apartment. The interior is old looking with low maintenance.

    Reviewed September 03, 2017
    10.0
    Exceptional
    HAMALY from Malaysia
    Couple
    Studio Suite
    Stayed 1 night in July 2017

    Good location and environment..”

    Very helpful and friendly Staff (Hussin). Value for money.

    Reviewed July 07, 2017
    10.0
    Exceptional
    Wanrong from Malaysia
    Couple
    Studio Suite
    Stayed 2 nights in June 2017

    GREAT STAY”

    awesome location. room is clean n new. great shower facility

    Reviewed June 27, 2017
    4.4
    Incham from Malaysia
    Couple
    Studio Suite
    Stayed 2 nights in June 2017

    Not a bona fide service appartment”

    It is not run as a bona fide business. The rate given by Agoda includes GST. However as the payment was made to the hotel, they didnt give a receipt, hence basically cheating the customers and the government. Agoda should remove them from the listing. The lobby was so bare there wasnt any desk to check in at. What a shame a good facility that has been turn to what ever you can describe it with.

    Reviewed June 19, 2017
    5.2
    KHAIRIL from Malaysia
    Business traveler
    Premier Suite
    Stayed 2 nights in June 2017

    Disappointed even if cheap”

    I dont get it why they did not issue me a receipt? are they not a legitimate company? How can you clean the room when you did not ask permission and throw away stuff that we wanted to use back? Faulty doors and faucets. but the view is nice

    Reviewed June 10, 2017
    5.6
    Nurrafidah from Malaysia
    Couple
    Studio Suite
    Stayed 1 night in May 2017

    Not satisfied with the room condition. ”

    Very Dirty and not well maintain speacially for bathroom and bed. Staff incharge is good enough.

    Reviewed June 06, 2017
    10.0
    Exceptional
    LISA from Indonesia
    Family with young children
    Premier Suite
    Stayed 3 nights in April 2017

    friendly staff, prime location”

    prime location, been stayin in lots of other units operator by differrent owner, by far this is the cleaniest, n very friendly n helpful staff, named Hussein. We asked for high floor in east unit n we got it. would be better if there is wifi n cable tv .. definitely will be back soon. total recommended

    Reviewed May 03, 2017
    4.8
    SURIATI from Singapore
    Couple
    Studio Suite
    Stayed 2 nights in April 2017

    Acceptable”

    Here is my review: Please do not aspect much as this is an apartment and is not a Hotel. This service apartment runs by a group of Bangladeshi Staff. Do not aspect much; what can a Bangla do as a customer service? Mr Husin is a Bangladeshi staff who is in charge. He is trying to do his level best. He will make an effort to call you, the day before to make sure of your coming. Mr Husin does not speak fluent English well, would suggest you speak to him in Malay for better understanding. Be prepare to pay for your phone bill, as you may need to call him upon arrival as the door is on a card system only him will welcome you into the lobby. This apartment is located at the East Entrance, walked past Starbuck and past the JCO donut, walked straight to the end till you see the entrance Berjaya Times Square East. - This apartment needs you to pay a deposit of RM100. - I stayed in a room number A22-05, as mentioned do not aspect this is a Hotel. The room which I have is rated as 3 stars. The bathtub has a defected tap which will leak & will flood the whole floor, luckily the toilet is huge, there is a shower room but the light was blown at that area. The floor of the toilet was not mopped. You could see clearly that the marble flooring is very dirty, what I could say is that the service apartment is not well maintained, even the cleaner of the apartment was an Indonesian. - I checked in at 12 am apparently, I have forgotten to ask for a WIFI password, therefore, I have to SMS Mr Husin for it. The service apartment has no phone hence you need your own phone to interact with Mr Husin. The password he gave was invalid therefore I have to SMS him again. He promised and will check. Sad to say, he himself is not aware of the password but trying to tell you that the password, he gave is correct. Suggested that if you would want to stay in this apartment, please buy a Malaysian Sim card. If you just would want to have a bed to sleep and the convenience to shopping mall then

    Reviewed May 02, 2017
    10.0
    Exceptional
    AHMAD from Brunei Darussalam
    Family with young children
    2 Bedroom Suite
    Stayed 5 nights in March 2017

    Best Apartment”

    Best apartment for all traveler. I strongest recommend this to all who looking for apartment. The staff are very helpful. Good location for family with children. Very clean apartment. Will booked this apartment for the next trip.

    Reviewed March 20, 2017
    8.8
    Excellent
    Kumar from Singapore
    Couple
    Studio Suite
    Stayed 2 nights in February 2017

    Excellent”

    Your staff Hussein who was handling my room was an excellent and courteous. Very helpful and he really knows how to enhance one's experience of staying in your hotel.

    Reviewed March 04, 2017
    7.6
    Very good
    Tania from Malaysia
    Group
    Studio Suite
    Stayed 1 night in January 2017

    Nice place to stay”

    Make sure to ask about the Wifi password when receiving keys. private dealer and friendly, easy to deal with. The towel and blankets provided are clean. The view from top floor is nice and both KL Tower and Petronas Twin Towers can be seen clearly. Very large room and bathroom, comfort for family.

    Reviewed January 31, 2017
    7.2
    Very good
    Chee from Brunei Darussalam
    Solo traveler
    Premier Suite
    Stayed 1 night in January 2017

    Maybe I was just unlucky”

    Overall was good, but just so happened that there were renovation works going on in the floor below and the noise were unbearable. Contacted the staff to check out what was going on but he never came back after. The noice went on from the afternoon until around 11pm, made me very restless the entire night.

    Reviewed January 30, 2017
    1234
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    • Excellent location
    • Pavilion Kuala Lumpur
    • Imbi Monorail Station is within 0.12 km