Horizon Resort & Spa Yalong Bay
Horizon Resort & Spa Yalong Bay
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10.0
Exceptional

"Good hotel for me and family"

baker

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October 9, 2017

Resort Room Family Fun - Room plan Horizon Resort & Spa Yalong Bay
Resort Room Family Fun - Room plan
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Lobby Horizon Resort & Spa Yalong Bay
Lobby
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Lobby Horizon Resort & Spa Yalong Bay
Lobby
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Interior view Horizon Resort & Spa Yalong Bay
Interior view
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Exceptional
Location
9.4
See all 6 photos Horizon Resort & Spa Yalong Bay
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Horizon Resort & Spa Yalong Bay

Exceptional location
Stay in the heart of Sanya - What's nearby?
Excellent
From 173 reviewsSee what guests said
8.5
/
10
Excellent service
8.6
Recommended by 89% of guests
Value for money8.2
Distance to city center30 km
Location rating9.4
Nearest airportSanya Phoenix International Airport (SYX)
Distance to airport26.1 km
  • Airport transfer

  • Private beach

  • Currency exchange

  • Located in heart of Sanya

Room choices
7.8
Very good
Room comfort & quality
This property is in high demand!Booked 329 times since yesterday
Deluxe Family Room
Deluxe Family Room
...
  • Room size: 110 m²/1184 ft²
  • Garden view
  • 1 single bed and 1 king bed
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Deluxe Sea View
Deluxe Sea View
...
  • Room size: 39 m²/420 ft²
  • Partial ocean view
  • 1 king bed or 2 semi double...
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Superior Sea View Room
Superior Sea View Room
...
  • Room size: 34 m²/366 ft²
  • Ocean view
  • 2 single beds and 1 double ...
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Garden View Room
Garden View Room
...
  • Room size: 34 m²/366 ft²
  • Garden view
  • 2 single beds or 1 double b...
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Grand Deluxe Sea View Room
Grand Deluxe Sea View Room
...
  • Room size: 50 m²/538 ft²
  • Ocean view
  • 1 double bed
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Standard Room
Standard Room
...
  • Room size: 34 m²/366 ft²
  • Garden view
  • 2 single beds or 1 double b...
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Deluxe Mountain View Room
Deluxe Mountain View Room
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  • Room size: 49 m²/527 ft²
  • Mountain view
  • 2 single beds and 1 double ...
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Family Flat For 3 People
Family Flat For 3 People
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  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 single bed and 1 king bed
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Super Sea View Suite
Super Sea View Suite
...
  • Room size: 110 m²/1184 ft²
  • Ocean view
  • 1 king bed
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Deluxe Suite with Sea View(Enjoy airport shuttle bus once)
Deluxe Suite with Sea View(Enjoy airport shuttle bus once)
...
  • Room size: 73 m²/786 ft²
  • Balcony/terrace
  • 1 king bed
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More about Horizon Resort & Spa Yalong Bay

More about Horizon Resort & Spa Yalong Bay

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (173)Booking.com Reviews (282)
8.5
/
10
Cleanliness8.5
Facilities8.3
Location9.4
Room comfort and quality7.8
Service8.6
Value for money8.2
Provided by verified guests of Agoda
All languages
All guests (173)
All room types
Showing 116 verified guest comments
12345
8.3
Excellent
Bolormaa from Mongolia
Family with young children
Standard Room
Stayed 2 nights in November 2013
Good beach hotel ”
beach, pool, food
It was good but pool was under constraction during my stay and not cleaned every day. Beach facilities not fanctioning and not cleaned as it was before. Food and service was good. Few staff speack English. Location and area is really good for stay. The resort also near from food and shopping center in Yallong bay.
Reviewed November 19, 2013
7.6
Very good
Surana from India
Family with young children
Resort Room Family Fun
Stayed 4 nights in July 2018
Good for chinese kids with granny’s (optional)”
Wonderful location in sanya - maybe the best beach where you can enter water safely and play. Beach beds etc has very poor service(you pick - clean the beds and also clean the left over garbage from before as well) pool is great - water slide is best for this kind of resort. Perfect for kids. Pool has wonderful trees giving shade - don’t worry about the sun. Beach as well!!. Resort has many facilities and can spend 3-4 days easily with kids. Kids club is good as well - can leave them there and go out. shopping/food street is just in front of the resort. The resort even does your laundry free (including drying )!!! Breakfast is pooor - not delicious - full dirty and smelly environment - restaurants just can’t handle so many chinese kids and parents. Rooms are old and bathroom is not spacious. This is a chinese Resort - maybe ok for Russian as well - not much English friendly.
Reviewed August 02, 2018
10.0
Exceptional
Valentina from Russia
Family with young children
Standard Room
Stayed 5 nights in June 2018
Great for kids ”
Kids orianted hotel !
Reviewed June 14, 2018
4.0
Thomas from United States
Couple
Stayed 5 nights in December 2016
Very Disappointed with Management”
My wife and I were on a vacation in China and had booked to stay at Horizon Resort & Spa Yalong Bay for several days to finish our trip. However, during our trip we got word that our son was ill in the US so we needed to cancel the resort part of our trip which was done several days before our scheduled arrival. The hotel said we had to send medical documents proving our son was truly sick and also a copy of his birth certificate to be considered for a refund. We did this within a week's time but the hotel said they didn't get the documents in time so they would not give us any refund of any kind! (over $1,000 US dollars by the way) Very disappointing, unprofessional and heartless! We had selected this resort after looking at many other resorts and were really looking forward to our stay there. This was not just a random change of plans. It was a family medical situation. If I get back to Hainan in the future I will not be taking a chance by booking with Horizon Resort & Spa Yalong Bay.
Reviewed January 14, 2017
8.4
Excellent
Lee from Malaysia
Group
Standard Room
Stayed 1 night in July 2016
good place to stay”
very fun place to stay, the hotel provided all kind of facilities. However, beware when book the hotel with AGODA! we booked seaview room during promotion period, however after we continue to next page, agoda showed promotion room only without further details. At first, we thought is ok until we were there, the staff there told us agoda send them details is room with city view. The room were almost full so we have no choice but to stay. So BEWARE of AGODA promotion, make sure they listed down ur room details before u make the payment.
Reviewed July 16, 2016
9.0
Exceptional
Mark from United States
Family with teens
Standard Room
Stayed 4 nights in November 2014
Good place”
Facilities, cleanliness, location
Great. Lots to do, facilities well-maintained. Everything was very convenient. The kids loved the water slides and many different pools, and the beach was clean and not too crowded. We speak chinese so we didn't have communication problems. Not sure if the hotel staff speaks English, but they were very friendly. We were the only English speakers there. 99 percent chinese, a few Russians and us. Breakfast was very good. There was a dinner option for about 10$ per person. The other dinner options were pricier, but we couldn't eat two buffets a day after he breakfast pig out. There are restaurants across the street as well though we were too lazy to go there.
Reviewed November 25, 2014
8.0
Excellent
CHEN from China
Couple
Stayed 2 nights in February 2011
Nice Place with seaside”
Good service, nice room, the swimming pools are big enough to play and have fun, just nearby the sea, with seaview room
we went there at the end of feb11. eventhough it's far away from the downtown, it's acceptable indeed when you reached this hotel. the service attitude of reception was good. i will choose this hotel when i go to sanya next time. surely i recommend this hotel to my friends.
Reviewed July 19, 2011
8.7
Excellent
Stacie from Canada
Family with young children
Garden View Room
Stayed 7 nights in March 2011
Great place to get away from Shanghai ”
Great pools, clean, nice beach and great place for kids
We stayed at the Horzon with 5 other families with kids ranging from 5 -16. The kids had a great time and enjoyed the pools and activities at the hotel. The rooms are nice, but do not think you can fit two people in one bed, they are too small. If you have kids you will probably need to get another bed, or the king bed might fit 2 adults and 1 kid. The food is really over priced in the area and you need to remember that it is priced for the Russian people that are visiting. Also the additional rental and activities are really pricey. Overall the kids found ways to have lots of fun. I do think that the Horizon is one of the better hotels in the area. If I go back I would stay there again.
Reviewed April 06, 2011
10.0
Exceptional
baker from China
Family with young children
Superior Sea View Room
Stayed 5 nights in October 2017
Good”
Good hotel for me and family
Reviewed October 09, 2017
7.3
Very good
Lucia from Canada
Group
Standard Room
Stayed 2 nights in October 2012
Great hotel for rest and relaxation.”
Lots of ammenities: pools, spa, gym, restaurants.
The hotel room was clean and the grounds are well maintained. The two pools are kept in great condition with plenty of lounges. The beach was mostly clean and private to the resort. There are plenty of restaurants but serve mostly asian cuisine. Not much to do in the area. The breakfast buffet was good and lots of selection. The coffee not so good. Starbucks is set to open soon though.
Reviewed October 11, 2012
6.7
Good
Ying from United States
Family with young children
Standard Room
Stayed 2 nights in December 2011
Great water slides for kids, old rooms.”
Great water slides and pool.
When I arrive the hotel, front desk can't find my record with agoda.com. They ask me to contact agoda and after spend 20RMB to call long distance, I still can't reach agoda. At last, I have to involve a manager and wait 2 hour to get things fixed. Everyone is polite but no one give me any apology or refund me the cost to call agoda or provide me any upgrade. I booked this hotel because it seems the most kid-friendly hotel in yalong bay. The hotel provides a kid play room. The slides and toys in the play room is designed for toddler, my son is 6 years old, my son did spend 1 hour there play game and some balls, but overall, he is a little old for the play room. My son loves the outdoor water slides, it is really fun, but it is also a little cold in Dec, so we only spent 1 hour each day there. The main disadvantage is the room is kind of old, (I live in Phase I, Phase II maybe newer), not a 5-star room type. The double beds are not 2 full/queen size bed, but 2 twin size bed, so, it is a little hard to sleep 3.
Reviewed December 26, 2011
3.0
Och from United Kingdom
Couple
Garden View Room
Stayed 4 nights in April 2011
only 3-star level service and room”
Good location
This is a hotel with best location in Yalong Bay but only 3-star level service and room. The breakfast tasted not so good. I booked a Garden View room. When I got in, i saw a big horrible roof with no garden view at all. It was just noisy with bar music, people chatting and children screaming downstairs. After I argued with one receptionist for 20min and refused to pay room upgrading, I was told to get an upgraded room without extra pay. I didn't know the room was next to the elevator until 7:00am in the next morning I was woken up by the elevator engines. I had to leave the room to avoid the noise during day time when the elevators were busy using. The most annoying thing was, the cleaning lady throw away my bikini waterproof bags which were next to my clothes on a small table.
Reviewed April 11, 2011
5.0
HONGKUAN from China
Couple
Superior Sea View Room
Stayed 1 night in February 2011
Horizon Resort & Spa”
no
Sanya is a fascinating city, with respect to its love again we stepped on the land. This was a very pleasant trip but had a unpleasant experience. In order to have more sufficient time to enjoy the sunshine here beach, we decided to use network arranged our schedule. through AGODA site we made a reservation for two nights prodigious sea-view resort hotel, fill in the complete information, paid whole paragraph. Because the first deal with this site, in order to make our trip to avoid unpleasant and on the next day, call the prodigious sea-view hotel to verify your circumstance. The hotel to our reply is the commercial secret inconvenient revealed that only inform received information room has been scheduled. 16 February 10 o 'clock in the morning we came to tell us, the front office room without clean, may give a luggage, afternoon again come check-in. This thought everything smoothly, have never thought 2pm check-in, the lady said that she needed in check-out before 1500 yuan can fill, very funny, reason is because we are Chinese unexpectedly!!!!!!!!!! Why do Chinese people, the Chinese had a big head, you should get hit???? And it is in China's territory!!!
Reviewed February 24, 2011
7.3
Very good
Ganbold from Mongolia
Family with young children
Garden View Room
Stayed 7 nights in January 2011
Lot's of pools water slides jaccuzis for all ages”
Easy to entertain kids (a nice kids club, shallow pools), variety of restaurants (although quite expensive)
we chose it because of its location- own access to the best beach of sanya- yalong bay, with beautiful white sands. the hotel has two areas (area i and area ii), area ii has bigger rooms, bigger bathrooms, the furniture is in a better condition and is a bit more expensive. all rooms have wooden floor more convenient for children walking barefoot, while many other hotels in the area have tile floors. cross the street to go to food market next to crown plaza for dining- good variety and more reasonable prices compared to food in the hotel.
Reviewed February 06, 2011
6.7
Good
DJOKO from Indonesia
Business traveler
Grand Deluxe Sea View Room
Stayed 3 nights in October 2010
Great location with big room”
Both mountain and sea view
Very big hotel, less information
I stayed for 3 nights in the superior room with mountain views. I very enjoy it during my stay. I have attend very busy meeting, but the location among activities, cafe/restourant quite far make uncofortable. The most problem with language....
Reviewed October 24, 2010
4.7
Chiet from Malaysia
Business traveler
Superior Sea View Room
Stayed 3 nights in October 2014
Below expectation”
Location and nothing else
Was below expectation given a reasonable review, the hotel was old, room sound proofing does not exit at all, can hear next door loud noise all the time.
Reviewed October 19, 2014
8.0
Excellent
Jie from Australia
Couple
Superior Sea View Room
Stayed 1 night in November 2010
nice hotel, good price”
good location
bad view
nice hotel, that was visited by chinese president. good room, nice service. the only problem is the food quality. do not, do not eat hotel food. the quality's bad for the price you pay.
Reviewed December 06, 2010
6.0
Tang from Malaysia
Group
Standard Room
Stayed 2 nights in August 2012
Good service but need improving”
Good location
The location is good and close to the mall. Good for family as there is a kids pool.
Reviewed September 04, 2012
7.7
Very good
HAO from China
Family with young children
Superior Sea View Room
Stayed 2 nights in February 2011
The hotel with good faciliyt but poor service”
The facilities is good
it is a good hotel with modern facilities, but the service is not so good. we booked in advance but only to find it is not registeed. we had to find other hotels which ruined our time for pleasure.
Reviewed August 08, 2011
7.3
Very good
Jie from Australia
Couple
Superior Sea View Room
Stayed 1 night in December 2010
great hotel”
nice room, clean bed
food, price of food
nice hotel, next to the beach. good environment etc.. food's not great, dont eat in the hotel. rip off price plus bad taste. ice cream is nice.
Reviewed December 12, 2010
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