Hostal Hispano
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Single - Non-Smoking - Guestroom Hostal Hispano
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8.4
Excellent
/10
(913 reviews)See what guests said
Housekeeping2
See map
9.0
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Gran Vía420 m
  • Thyssen-Bornemisza Museum850 m
  • Plaza Mayor920 m
  • Prado Museum970 m
  • Mercado de San Miguel1.06 km
  • Museo Nac. Centro de Arte Reina Sofia1.25 km
  • Royal Palace of Madrid1.29 km
  • Buen Retiro Park1.52 km
  • Museo Sorolla1.59 km
  • Santiago Bernabéu Stadium3.57 km
  • 2-star Hostel
    Free Wi-Fi

    Hostal Hispano

    Hortaleza Street 38, 2, City Center, Madrid, Spain, 28004 - See map
    "Value for money & a convenient location - 5-8 mins walk from the shopping district, 3-4 mins walk from Gran Via metro station."
    Yogesh - September 14, 2017
    Excellent service
    8.6 rating for service
    Excellent cleanliness
    8.5 rating for cleanliness
    Excellent comfort
    8.0 room quality and comfort
    Very good facilities on premise
    7.5 facilities on premise
    • 180 meters to public transportation

    • Airport transfer

    • Located in heart of Madrid

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Value for money8.3
    Distance to city center0 km
    Location rating9.0
    Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
    Distance to airport11.9 km

    Rooms available at Hostal Hispano

    8.0
    Very good
    Room comfort & quality
    Double Or Twin - Private Bathroom
    Double Or Twin - Private Bathroom
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Single - Non-Smoking
    Single - Non-Smoking
    ...
    • Room size: 10 m²/108 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    Double or Twin Room
    Double or Twin Room
    ...
    • Room size: 12 m²/129 ft²
    • Bathtub
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Double or Twin Room with Extra Bed
    Double or Twin Room with Extra Bed
    ...
    • Room size: 15 m²/161 ft²
    • Balcony/terrace
    • 1 double bed and 1 single b...
    Enter dates to see prices
    Triple
    Triple
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 3 single beds
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
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      2 Beds
      2 Beds
      ...
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        DOUBLE BED 1 O 2 CAMAS
        DOUBLE BED 1 O 2 CAMAS
        ...
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          Room standard
          Room standard
          ...
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            Room Assigned on Arrival
            Room Assigned on Arrival
            ...
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              Frequently asked questions

              What time is check-in and check-out at Hostal Hispano?

              Check-in is from 1:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out.

              How do I get to Hostal Hispano?

              Hostal Hispano is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the Let us know what you need section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Hostal Hispano also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Hostal Hispano has a car park that's close to the property. Car parking is available for an additional charge.

              What is the smoking policy at Hostal Hispano?

              Hostal Hispano does not permit smoking in any of its rooms or indoor areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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              Property ranking|Compared to 8,734 Madrid properties
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              Service score
              8.6/10
              Room comfort score
              8.0/10
              Value for money score
              8.3/10
              Location score
              9.0/10
              Better than
              99
              %
              of Madrid properties
              Better than
              99
              %
              of Madrid properties
              Better than
              98
              %
              of Madrid properties
              Better than
              98
              %
              of Madrid properties
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              Overall rating:

              8.4

              Excellent
              913 reviews
              Cleanliness
              8.5
              Facilities
              7.5
              Location
              9.0
              Read all reviews >
              What travelers say they love:
              clean room and Nice location.
              Po Y. from Hong Kong
              Group
              More about Hostal Hispano

              More about Hostal Hispano

              Well-positioned in City Center, Hostal Hispano is the ideal point of departure for your excursions in Madrid. Only 14.8 km away, this 2-star hotel can be easily accessed from the airport. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Gay Madrid & the Chueca District, Plaza de Chueca, San Anton Market.

              Hostal Hispano offers impeccable service and all the essential amenities to invigorate travelers. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, daily housekeeping, express check-in/check-out, luggage storage, Wi-Fi in public areas.

              Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, mirror, non smoking rooms, air conditioning, heating, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Hostal Hispano is an excellent choice for your stay in Madrid.

              Show less

              What they offer

              10.0
              Exceptional

              "Very nice hotel."

              Chamath

              |

              August 19, 2018

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Food and dining

              Nearby restaurants

              Spanish cuisine
              Spanish cuisine
              Meson Planeta
              40 m Spanish
              El 3 de Galdos
              70 m Spanish
              oreo
              130 m Spanish
              American cuisine
              American cuisine
              Sweet Brothers
              20 m American, Cafe, Fusion
              Street by Gramabar
              90 m American, Fast food
              American Kitchen
              90 m American, Mexican
              Mediterranean cuisine
              Mediterranean cuisine
              El Pezcador
              120 m Mediterranean, Spanish
              Ariana
              130 m Mediterranean, Turkish
              Toma Jamon Vazquez de Mella
              140 m Mediterranean, Spanish

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              Property's guest policies

              Show less

              Some helpful facts

              Show less

              Reviews of Hostal Hispano from real guests

              Overall rating
              8.4
              Excellent
              From 913 reviews
              9.4Location
              8.7Cleanliness
              8.6Service
              Agoda Reviews (83)Booking.com Reviews (830)
              Rating via Agoda8.4
              /
              10
              Cleanliness8.5
              Facilities7.5
              Location9.0
              Room comfort and quality8.0
              Service8.6
              Value for money8.3
              High score for Madrid
              Rating
              9+ Exceptional (11)
              8-9 Excellent (1)
              7-8 Very Good (10)
              6-7 Good (2)
              <6 Below Expectation (5)
              Time of the year
              Mar - May (9)
              Jun - Aug (6)
              Sep - Nov (8)
              Dec - Feb (6)
              All guests (83)
              All room types
              All languages

              Show reviews that mention 

              Showing 29 verified guest comments
              12
              8.0
              Excellent
              Rita from Philippines
              Group
              Triple
              Stayed 5 nights in February 2020

              the room was too small for 3 persons”

              location was near to comml center and tourist spots. hiwever, there were bars on nearby. too rawdy and noisy till wee hours in the morning

              Reviewed February 29, 2020
              8.0
              Excellent
              Bernhard from United Kingdom
              Business traveler
              Double Or Twin - Private Bathroom
              Stayed 1 night in October 2018

              Great location ”

              Just one. Negative vs otherwise only positives. Thin wall to next room who used shower during night ment VERY noisy & unable to sleep

              Reviewed October 12, 2018
              10.0
              Exceptional
              Chamath from Sri Lanka
              Solo traveler
              Single - Non-Smoking
              Stayed 4 nights in August 2018

              Clean, centrally located hotel”

              Very nice hotel. Spacious single room with daily housekeeping. Location is absolutely central for sightseeing and shopping in Madrid. My only complaint is the level of noise from within the hotel area. The doors have gaps that allow sound in from other rooms and the reception area. No problem with noise from the street though.

              Reviewed August 19, 2018
              6.8
              Good
              fengtao from Denmark
              Family with young children
              Triple
              Stayed 3 nights in April 2018

              good location,but space is too small”

              good location,but space is too small

              Reviewed April 21, 2018
              8.0
              Excellent
              steven from Australia
              Couple
              Double Or Twin - Private Bathroom
              Stayed 3 nights in April 2018

              Very good”

              English speaking staff Taxi from airport, showed Hotel address, took us to the door. Used intercom at main entry, then directed up to second level. Has a lift. Bed comfortable Room very neat but basic. No kettle for coffee. Great cafe next door for coffee. Shower small but great water pressure. Would definitely bring ear plugs, lots of noise at night. But worth it for the location, walked everywhere.

              Reviewed April 09, 2018
              6.0
              Susan from Singapore
              Couple
              Double Or Twin - Private Bathroom
              Stayed 2 nights in October 2017

              Above average”

              Rooms look big on the photos but quite small in reality. The shower/bath is too small and was quite worried for my husband each time he showered. The bathroom tiles are too slippery so I made sure to dry the floors after showering. The location is great though just a stone's throw from Gran Via so it's okay to spend late nights outside and they provide a key to the hotel premise and there is a security code to get into the building at night. The street it is on is not as clean and well lit as the surrounding ones. There is a great coffee place next door for breakfast so that was good.

              Reviewed October 21, 2017

              Dear Susan, thank you so much for your comment. We are glad that you enjoyed your stay with us and the centrally located building we have. We provide the keys to enter to the premises because we want the guest feel free to come and go at any time. Kind Regards, Hostal Hispano

              Responded February 03, 2018
              Hostal Hispano
              9.6
              Exceptional
              Yogesh from India
              Solo traveler
              Double Or Twin - Private Bathroom
              Stayed 4 nights in August 2017

              Exceptional”

              Value for money & a convenient location - 5-8 mins walk from the shopping district, 3-4 mins walk from Gran Via metro station. Has one of the best cafes right below in the same bldg which is open 24hrs on weekend. Very warm & friendly front desk staff.

              Reviewed September 14, 2017

              Dear guest, thank you so much for your comment. We are glad that you enjoyed your stay with us. Kind Regards, Hostal Hispano

              Responded February 03, 2018
              Hostal Hispano
              6.8
              Good
              Po from Hong Kong
              Group
              Double Or Twin - Private Bathroom
              Stayed 1 night in July 2017

              Good”

              we have not be informed that the hotel was relocated until er arrive the old location. after hours of waiting before we cold finally check-in. Anyway, clean room and Nice location. It would be better if Agoda and the offical website could update their location on time.

              Reviewed August 07, 2017

              Dear Po, thank you so much for your comment. We truly apologize for the inconveniences you had during your stay. Unfortunately, we think there was a misunderstood. This hostel always is and was in this location: Hortaleza street, 38, second floor. It's been here for more than 20 years and never in another place, so probably you mixed up your information and ended in another location. Kind Regards, Hostal Hispano

              Responded February 03, 2018
              Hostal Hispano
              7.3
              Very good
              Suresh from United Kingdom
              Solo traveler
              Double Or Twin - Private Bathroom
              Stayed 1 night in February 2013

              Affordable accommodation”

              Convenient location, close to the tourist areas and easy to walk around. Affordable accommodation
              Reviewed April 08, 2013

              Dear guest, thank you so much for your comment. We are glad that you enjoyed your stay with us and the centrally located building we have. Kind Regards, Hostal Hispano.

              Responded February 03, 2018
              Hostal Hispano
              7.2
              Very good
              Oscar
              Couple
              Double Or Twin - Private Bathroom
              Stayed 4 nights in May 2019

              Very good”

              El hotel está ubicado en una zona estratégica para trasladarse a cualquier lado. Muy beneficioso el permitir guardar las maletas antes de la hora del check-in El personal poco amable para tratar al huésped, las cortinas de los baños tienen un olor desagradable y las toallas muy ásperas.

              Reviewed June 05, 2019
              5.2
              EDGARDO from Spain
              Business traveler
              Single - Non-Smoking
              Stayed 2 nights in September 2018

              Ruidos”

              Ruidodossssss

              Reviewed September 16, 2018
              7.2
              Very good
              daniel from Spain
              Couple
              Double Or Twin - Private Bathroom
              Stayed 1 night in December 2017

              Paredes de papel”

              Todo está genial, ubicación, personal, precio, hasta que duermes allí y te das cuenta de que las paredes que tienen, tanto las interiores cómo las exteriores, son muy muy finas y se oye todo, hasta el respirar de los huéspedes de la habitación de al lado. Si vienes de fiesta a Madrid, es una buena opción, si vienes a descansar o de turismo, no lo recomendaría. Saludos.

              Reviewed January 02, 2018

              Estimado Daniel, muchas gracias por su comentario. nos alegra saber que han disfrutado de su estancia con nosotros. Lamentamos el inconveniente del ruido del interior. Tomamos nota de su comentario para mejorar y ofrecer un mejor servicio en el futuro. Un fuerte saludo, Hostal Hispano

              Responded February 03, 2018
              Hostal Hispano
              9.6
              Exceptional
              Jose from Spain
              Couple
              Double Or Twin - Private Bathroom
              Stayed 4 nights in March 2017

              Ubicación y limpieza”

              Excelente calidad precio. A un paso de gran vía, chueca, malasaña o sol. Independencia, te dan llaves y no tienes que estar llamado. Personal amable y atento.

              Reviewed March 27, 2017

              Estimado huésped, muchas gracias por su comentario. Nos alegra saber que han disfrutado de su estancia con nosotros. Un fuerte saludo, Hostal Hispano

              Responded February 03, 2018
              Hostal Hispano
              4.4
              isabel from Spain
              Couple
              Double Or Twin - Private Bathroom
              Stayed 2 nights in January 2017

              CALEFACCION”

              Siendo eneroy con temperaturas por debajo de los 0 grados durante la noche, solo ponen la calefacción unas horas , llegas a las 00 y la calefacción ya no está puesta y por la mañana tampoco la ponen porque tienen las ventanas abiertas porque están limpiando.. Es decir que llegas a una habitación que es un congelador y te levantas en el mismo congelador . Los recepcionistas que en un primer momento son agradables en cuanto te quejas por este motivo lo único que hacen es estar a la defensiva y responder al cliente con palabras poco adecuadas. Hay mil pensiones de este tipo en esta zona y más baratas y sin duda alguna la peor que me he encontrado . En cuanto a espacio de la habitación, el ruido, la incomodidad de la cama y la almohada ya que solo hay una y por supuesto el sistema de administrar el encendido de la calefacción y el trato del personal.

              Reviewed February 01, 2017

              Estimada Isabel, muchas gracias por su comentario. Que el personal le ofrezca un mando del aire acondicionado de su habitación con la bomba de calor configurada para que no pasen más frío, no es estar a la defensiva, es ofrecer una solución. Entendemos que estuviera un poco molesta puesto que tampoco le gustó ni el colchon ni la almohada y no había podido dormir bien por la noche, pero atacar al personal por una normal puesta desde dirección, no es aceptable en este establecimiento. Ellos sólo pueden seguir las órdenes estipuladas con las horas de calefacción y ofrecer medidas alternativas como la que se le ofreció a ustedes. Un saludo, Hostal Hispano

              Responded February 03, 2018
              Hostal Hispano
              10.0
              Exceptional
              Rosa from Spain
              Solo traveler
              Single - Non-Smoking
              Stayed 1 night in January 2017

              Excelente”

              habitación confortable y bien preparada. Cama muy cómoda. Ubicación excelente.

              Reviewed January 16, 2017

              Estimado huésped, muchas gracias por su comentario. Nos alegra saber que han disfrutado de su estancia con nosotros. Un fuerte saludo, Hostal Hispano

              Responded February 03, 2018
              Hostal Hispano
              10.0
              Exceptional
              Vanessa from Uruguay
              Family with teens
              Double Or Twin - Private Bathroom
              Stayed 11 nights in December 2016

              CALIDAD -DETALLES-SERVICIO Excelentes”

              Superó por demás mis expectativas. En una ubicación excelente, este hostal está en el segundo piso de un buen edificio, con ascensor y tranquilo. El Hostal tiene más de 20 habitaciones y ocupa todo el piso 2. Tiene atención 24 horas por un personal amable. Las habitaciones con decoracion moderna y completa, pendiente de cada detalle. Camas, sabanas, toallas y almohadas confortables. Pisos de parquet. Ventanas modernas con vidrios dobles. Cada habitación tiene decoracion diferente y hay disponibilidad de camas dobles y simples. Tienen también habitaciones de baño compartido (pero no comparten con muchas personas). La nuestra tenía cama doble y baño privado. Servicio de limpieza de habitación diaria, incluso los días festivos. Limpieza minuciosa. Tiene duvet y colcha al pie de cama, más una manta de invierno opcional. Nos tocaron unos días muy fríos y quizás hubiera querido utilizar el split pero no está incluido y aparentemente solo lo usan para verano. La calefacción es por radiadores y la prenden por varias horas pero no permanente. Deberían aclarar mejor el tema del cargo adicional por el uso del split pues al ser invierno pensaba tener la tranquilidad de contar con calefacción individual. Inicialmente nos asignaron una habitación al frente pero pedimos cambio por el ruido durante la noche. La del fondo interior fue súper tranquila y silenciosa. Esta situado en la calle Hortaleza, rodeada de tiendas y restaurantes de todo tipo, lo cual resulta muy cómodo. En fin, fue sin dudas una Excelente opción. RECOMENDABLE!

              Reviewed January 11, 2017

              Estimado huésped, muchas gracias por su comentario. Nos alegra saber que han disfrutado de su estancia con nosotros. Un fuerte saludo, Hostal Hispano

              Responded February 03, 2018
              Hostal Hispano
              10.0
              Exceptional
              mathilde from France
              Couple
              Double Or Twin - Private Bathroom
              Stayed 3 nights in March 2018

              Exceptional”

              super hôtel, très bien placé et le personnel était plus qu'aimable et serviable. Nous avons adoré, we loved it!

              Reviewed March 27, 2018
              4.0
              FABIO from Italy
              Couple
              Double Or Twin - Private Bathroom
              Stayed 5 nights in October 2017

              Non è cambiato nulla.......!!!”

              Avevo soggiornato diversi anni fa in questo hostal ed ero rimasto deluso ma, vedendo le recensioni e le foto con le camere ristrutturate, pensavo fosse migliorato, ma a mio avviso è stato una delusione come la prima volta, pertanto non credo di soggiornarvi una terza volta in futuro! I servizi igienici non avevano alcun accessorio da toletta, pertanto siamo stati costretti ad acquistarli; la pulizia della camera è stata eseguita esclusivamente con il rifacimento del letto, senza alcun cambio durante tutto il soggiorno, ed il letto é anche capitato di non averlo trovato rifatto, nonostante avessimo messo il cartello per il rifacimento (lo abbiamo ritrovato sopra il letto disfatto).

              Reviewed October 14, 2017

              Dear Fabio, thank you so much for your comment. We truly apologize for the inconvenience you had during your stay. We always suply the rooms with amenities and toilet accesories, you don't need to buy anything. If you need something, just ask at the reception, the staff is always well prepared to help you with anything you need. If you find something wrong in the room, just say it so the staff can know that something is not as you please, so they can help you. Kind Regards,

              Responded February 03, 2018
              Hostal Hispano
              7.3
              Very good
              Robbert from Netherlands
              Couple
              Double Or Twin - Private Bathroom
              Stayed 2 nights in September 2014

              Handig voor stedentrip; betaalbaar en zéér centraa”

              Locatie, prettig bed, kamer is goed donker te maken

              We hebben hier vaker verbleven. De locatie is echt super, vlakbij Gran Via met alle winkels en de Chueca wijk om uit te gaan. Minpunt: geen koelkastje op de kamer en de kamers kunnen gehorig zijn. Vreemd genoeg krijg je geen sleutel van de buitendeur maar moet je steeds aanbellen. Werkt verder echter zonder problemen. Zeer goede prijs/kwaliteit verhouding.

              Reviewed September 30, 2014

              Dear guest, thank you so much for your comment. We are glad that you enjoyed your stay with us and the centrally located building we have. Kind Regards, Hostal Hispano.

              Responded February 03, 2018
              Hostal Hispano
              7.3
              Very good
              Robbert from Netherlands
              Couple
              Double Or Twin - Private Bathroom
              Stayed 3 nights in September 2013

              Praktisch overnachtingsadres in Madrid”

              Ligging Homovriendelijk

              Kamer met klein balkon en kleine maar complete badkamer. Superligging midden in de wijk Chueca, vlakbij metrohalte Gran Via.

              Reviewed September 21, 2013

              Dear guest, thank you so much for your comment. We are glad that you enjoyed your stay with us and the centrally located building we have. Kind Regards, Hostal Hispano.

              Responded February 03, 2018
              Hostal Hispano
              12
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              Hostal Hispano
              |Excellent 8.4
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              Experiences on Agoda. Because your room is just the beginning.

              • Exceptional location
              • Gran Vía
              • Chueca Metro Station is within 0.18 km