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Hotel 7 Suria

"Generous sized rooms, new and very clean."

Debra - January 24, 2021
Standard Family Room without Window - Bed Hotel 7 Suria
 Hotel 7 Suria
Lobby Hotel 7 Suria
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Hotel 7 Suria

7th floor, Suria Sabah Shopping Mall, Central Business District, Kota Kinabalu, Malaysia, 88000 - See map
Newly built in 2019
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Kota Kinabalu City Mosque
Within 230 m of property
See map
Popular landmarks
Kota Kinabalu City Mosque 230 m
Signal Hill Observatory Platform 350 m
Gaya Street Sunday Market 470 m
Night Market 870 m
Mamutik Island 1.3 km
Sabah State Museum 3.0 km
Tunku Abdul Rahman Marine Park 7.8 km
Sapi Island 7.9 km
Manukan Island 8.5 km
Poring Hot Springs 14.0 km
Nearby landmarks
Wisma Sabah & Gaya Centre 90 m
Watson 90 m
Suria Sabah Shopping Mall 100 m
Scuba Paradise 110 m
sunset 120 m
The Borneo Shop 140 m
Iwase Books 140 m
Japanese Shiatsu & Reflexology 150 m
Wisma Merdeka 170 m
Standard Chartered Bank 180 m
9.4

Exceptional

Location rating score

Inside city center
Popular neighborhood
ParkingFREE
Attention

This property is in high demand!

16 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • Airport transfer

  • Located in heart of Kota Kinabalu

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Laundry service

Your dates are popular among travelersUsers are booking a place in Kota Kinabalu every 6 minutes on Agoda.com
Value for money9.1
Location rating9.4
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport7.7 km

Rooms available at Hotel 7 Suria

Premier Executive
...
  • Room size: 70 m²/753 ft²
  • Sea view
  • 1 king bed
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Executive King
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 1 king bed
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Standard King Room without Window
...
  • Room size: 21 m²/226 ft²
  • No Windows view
  • 1 king bed
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Standard Family Room without Window
...
  • Room size: 26 m²/280 ft²
  • No Windows view
  • 2 queen beds
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Executive Family
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 1 king bed and 2 single bed...
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Superior King
...
  • Room size: 21 m²/226 ft²
  • Partial sea view
  • 1 king bed
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Deluxe King Room
...
  • Room size: 26 m²/280 ft²
  • Sea view
  • 1 king bed
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Superior Twin Room
...
  • Room size: 21 m²/226 ft²
  • Shower
  • 2 single beds
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Superior Twin
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds
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Deluxe City View
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Hotel 7 Suria?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel 7 Suria?

Hotel 7 Suria is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, Hotel 7 Suria has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange taxi service.

Can special events be hosted at Hotel 7 Suria?

Small or intimate events like honeymoons can also be accomodated.

What is the smoking policy at Hotel 7 Suria?

Hotel 7 Suria does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Hotel 7 Suria

  • 7.6
    Very good
    Cleanliness

    "Good location , clean room"

    Pue

    |

    October 4, 2020

  • 7.6
    Very good
    Cleanliness

    "Good location, clean room"

    Pue

    |

    October 4, 2020

  • 10.0
    Exceptional

    "Everything is good here."

    Nurul

    |

    March 14, 2021

Property ranking|Compared to 1,449 Kota Kinabalu properties
See all rankings
Location score
9.9/10
Service score
9.5/10
Cleanliness score
9.6/10
Value for money score
9.4/10
Better than
99
%
of Kota Kinabalu properties
Better than
99
%
of Kota Kinabalu properties
Better than
99
%
of Kota Kinabalu properties
Better than
98
%
of Kota Kinabalu properties
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Overall rating:
9.1
Exceptional
1,452 reviews
Cleanliness
9.3
Facilities
8.7
Location
9.4
Read all reviews >
What travelers say they love:
Housekeeping staff is kind and polite
Elkana from Malaysia
Business traveler
More about Hotel 7 Suria

More about Hotel 7 Suria

What they offer

9.2
Exceptional
Cleanliness

"Room is well sufficient and clean."

Xiang

|

February 28, 2021

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hotel 7 Suria from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.3
Facilities8.7
Location9.4
Service9.3
Value for money9.1
High score for Kota Kinabalu
Rating
9+ Exceptional (209)
8-9 Excellent (26)
7-8 Very Good (30)
6-7 Good (6)
<6 Below Expectation (14)
Time of the year
Mar - May (110)
Jun - Aug (63)
Sep - Nov (50)
Dec - Feb (62)
Don't miss out!Users are booking a place in Kota Kinabalu every 6 minutes on Agoda.com
All guests (750)
All room types
All languages

Show reviews that mention 

Showing 286 verified guest comments
12345
10.0
Exceptional
Seah from Malaysia
Group
Standard Family Room without Window
Stayed 2 nights in July 2020

Comfortable stay with strategic location”

Very comfortable stay and the hotel located exactly on kk suria shopping mall, the hotel is newly build and start at 1 jan 2020, very nice stay and walking distance to merdeka and gaya street. You will feel secure especially when there is rmco this moment, temperature check at the entrance. Lights outside the hotel is always on, the security guard is sitting and standby outside, so that you will feel safe. Dont worry about the safety. stay again if get the lowest rate. Thanks hotel 7 suria.

Reviewed August 01, 2020

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Dear Mr Seah, Thank you very much for your good comments as this will drive us to continue providing the excellent service to guest. We appreciate your compliments on our hotel safety environment and the comfort of our room. Guest safety is our first priority, we glad our service made your stay even enjoyable. We would love to welcome you and your family back again to Hotel 7 Suria. We have more promotions to come awaitings for you. Stay safe during this pandemic. See you again! Best regards, Jessica, Assistant Front Office Manager

Responded August 08, 2020
Hotel 7 Suria
10.0
Exceptional
Mona from Malaysia
Couple
Standard King Room without Window
Stayed 2 nights in February 2020

Value for money! ”

We stayed here for 6d 5n and everything was perfect! Best location. Easy to go to mall. Convenient parking and its free if you stay at Hotel 7 Suria! Excellent staff. Room is clean and everything is very new. Overall our stay is great. We are very satisfied. Thank you for the good service. Definitely will stay there agan in future.

Reviewed February 15, 2020

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Greetings from Hotel 7 Suria team, Thank you very much for your good comments, this will help us to drive us to provide an excellent service. Please do let us know if you are returning to Hotel 7 Suria anytime soon. Best Regards, Russell Hotel Manager

Responded February 17, 2020
Hotel 7 Suria
8.8
Excellent
Stanley from Malaysia
Group
Standard Family Room without Window
Stayed 1 night in January 2020

New Hotel in the Hearts of Famous Shopping Mall”

Overall is a good hotel. Situated at Level 7 of Sabah Suria Shopping Mall. Entry via escalator besides McD. Staff were exceptionally friendly. The only downside is that hotel room is at Level 7 and the cinema complex is directly above room. May experience noisy environment effect due to sparking sound systems from the cinema theatre above.

Reviewed January 19, 2020

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Greetings Mr Stanley, Thank you for taking time to share this review and making us part of your Borneo adventures. Your feedback and comments are well noted and we hope that you enjoy your stay with us despite to the noise issue, we are rectifying this issue with our contractors and to improve the sound proof for this room. We do apologized on inconveniences caused. If you are planning a return visit, we’ll all be here to welcome you back and we hope that we can recover this issue with you. Best regards , Russell John Roscom Hotel Manager

Responded January 31, 2020
Hotel 7 Suria
9.2
Exceptional
kin from Malaysia
Couple
Deluxe King Room
Stayed 1 night in September 2020

Exceptional”

Hotel 7 Suria is a very clean, new and beautiful hostel. Staft are very friendly. Hotel is just upstair in the mall. Is very convenience. Is worth the price. In future, i will come back to stay again.

Reviewed September 28, 2020

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Dear Ms Kin, Thank you very much for your glowing comments as this will drive us to continue providing the excellent service to guest. We appreciate your compliments on our cleanliness of rooms and glad our service made your stay even enjoyable. Hotel 7 Suria Team would love to welcome you back again in the near future. Stay safe during this pandemic. See you again! Best regards, Jessica, Assistant Front Office Manager

Responded October 04, 2020
Hotel 7 Suria
10.0
Exceptional
Nora from Malaysia
Couple
Stayed 4 nights in March 2020

A great experience”

The room was generally still new & clean & we were happy with their friendly staff. The hotel is on the 7th floor of Suria Sabah mall & can be accessed directly from the lifts nearest to the McDonalds on the ground floor. And i do agree with another comment before this about only one of the lifts were usable. The management should discuss with the mall about fixing it for the convenience of others. And yes, they still provide free parking when we were there so everything is very satisfactory

Reviewed March 23, 2020

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Dear Ms Nora, Your kind comments is much appreciated as this will drive us to improve. We do apologize for the inconveniences caused regards to the lift as we are sharing with the lifts with mall. However, we are pleased to inform that the lift is now functioning well. Once again, thank you so much for your kind feedback and we would love to welcome you back again with open arms. Until we meet again, safe home stay safe during this COVID-19 pandemic. Warm regards, Jessica, Assistant Front Office Manager

Responded May 19, 2020
Hotel 7 Suria
10.0
Exceptional
Ahmad from Malaysia
Couple
Executive King
Stayed 2 nights in March 2021

The best hotel in downtown ”

100% recommend this HOTEL 7 SURIA, KOTA KINABALU.

Reviewed April 01, 2021

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Dear Ahmad, Warmest Greetings From Hotel 7 Suria. Thank you so much for the amazing review of the Hotel and Thank you for the excellence score rating. We are so glad about your positive vibes. We look forward to your next visit and till then, safe travels always! Best Regards, Rose L Sales Manager

Responded April 03, 2021
Hotel 7 Suria
9.6
Exceptional
Nur
Group
Stayed 2 nights in July 2020

Best room ever”

I liked the photo of Kinabalu Mountain view in the wall room. The toilet also cleaned and i liked also the mineral bottle by their own signature hotel. The location is strategic for people who like shopping. ✨👍🏻

Reviewed July 11, 2020

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Greetings from Hotel 7 Suria Team, Thank you very much for your glowing comments as this will drive us to continue providing the excellent service to guest. We appreciate your compliments on the location and comfort of our room. We would love to welcome you back again to Hotel 7 Suria in the near future. Stay safe during this pandemic. See you again! Best regards, Jessica, Assistant Front Office Manager

Responded July 22, 2020
Hotel 7 Suria
10.0
Exceptional
SABRINA from Malaysia
Couple
Standard King Room without Window
Stayed 1 night in January 2021

Value for money”

Highly recommended for solo, couple & family to stay at Hotel 7 Suria Very heplful & friendly staff Nice room

Reviewed January 18, 2021

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Dear Sabrina, Thank you so much for the wonderful review of the Hotel. It was our pleasure to have you with us during your recent visit. Do visit us again as we look forward to welcoming you and your family soon! Until we meet again, safe travels always. Best Regards, Rose L Sales Manager

Responded January 20, 2021
Hotel 7 Suria
8.0
Excellent
hariyati from Malaysia
Family with teens
Standard Family Room without Window
Stayed 1 night in December 2020

Easy to shopping”

1. Easy to go to shopping bcause it is in suria mall, juz go to the lift n go down ..so now u re in the mall.. 2. Food panda in the area 3.value for money 4. Big room for family 5. Clean 6. Friendly staff 7. Easy to park,even we re park in the mall parking, we dont need to pay more for the next day or after u check out because this hotel will give u a new parking card, so u will not overcharge by the parking bill..really thanx for this hotel Overall, i recommended this hotel .. Hepi holiday n stay safe..tq

Reviewed January 04, 2021

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Dear Haryati, Thank you so much for the amazing review of the Hotel. We are gleaming from ear-to-ear by reading your review. It is reviews like this that makes our day the more special and we look forward to delighting guests always! Please do come back again as we will be very happy to have you here again. Till then, stay safe always. Best Regards Rose L, Sales Manager

Responded February 04, 2021
Hotel 7 Suria
10.0
Exceptional
Maimunah from Malaysia
Couple
Standard King Room without Window
Stayed 2 nights in March 2020

Best Staff ”

Suria 7 Hotel has the best group of staff . The room is clean and value for money. We definitely will come back again.

Reviewed March 07, 2020

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Dear Ms Maimunah, Thank you for taking time to share this review. We glad you really enjoyed your stay with us and appreciate your great comments to us as this will drive us to continue providing excellent service. We look forward to another chance to serve you on your next Borneo Adventures! See you again soon! Best regards, Jessica, Assistant Front Office Manager

Responded March 08, 2020
Hotel 7 Suria
10.0
Exceptional
Noor from Malaysia
Family with young children
Deluxe King Room
Stayed 2 nights in September 2020

Best hotel to stay!”

I just love this hotel 😍above the suria sabah mall, very near to jesselton point, todak seafood & city. The toilet clean but no laudry services 😅 I hope that this hotel will keep the cleanliness. I will book here again next time

Reviewed September 17, 2020

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Dear Ms Noor Azuween, Thank you very much for your glowing comments as this will drive us to continue providing the excellent service to guest. We appreciate your compliments and glad our service made your stay even enjoyable. Thank you so much on the recommendation of the laundry service, pleased to be inform you that the management is looking up to this matter and might provide it in the near future to give the best convenience to our guest. Hotel 7 Suria Team would love to welcome you back again in the near future. Stay safe during this pandemic. See you again! Best regards, Assistant Front Office Manager

Responded January 14, 2021
Hotel 7 Suria
9.6
Exceptional
AG from Malaysia
Solo traveler
Stayed 1 night in July 2020

Good sleep”

The room is clean. It’s in the Suria Sabah. Near the city. Overall, I just need a good sleep and yes this hotel provides me the sleep that I need. And the stuff is friendly and welcoming too. Thank you.

Reviewed July 30, 2020

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Dear Mr Awang, Thank you very much for your glowing comments as this will drive us to continue providing the excellent service to guest. We appreciate your compliments on the hotel location and the comfort of our room. We glad that your recent stay with us was enjoyable with our service. Hotel 7 Suria team would love to welcome you back again in the near future. Stay safe during this pandemic. See you again! Warm regards, Jessica, Assistant Front Office Manager

Responded August 01, 2020
Hotel 7 Suria
9.6
Exceptional
Anisa from Malaysia
Couple
Superior King
Stayed 1 night in September 2020

Value for price hotel in the heart of KK!”

For the price we paid for this hotel, it was the best choice. 1. Location - located in a shopping centre where everything is convenient. Shopping centre located in the heart of KK city, close to Gaya street. 2. Room state - Good and clean room. 3. Staff - Friendly and helpful! Only drawback would be the thin walls but that's it.

Reviewed September 23, 2020

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Dear Ms Anisa, We glad you enjoyed your stay with us and appreciate your time on this comments as this will drive us to continue providing excellent service. Regards to the sound insulation in the room, the management are rectifying this issue with our contractors and to improve the sound proof for the room. We truly apologized for the inconvenience during your stay and glad that you have a wonderful stay with us hence value for money. Once again thank you for your kind feedback and we look forward to another chance to serve you better on your next Borneo Adventures. Stay safe during this pandemic. See you again! Best regards, Jessica, Assistant Front Office Manager

Responded October 04, 2020
Hotel 7 Suria
8.8
Excellent
law from Malaysia
Solo traveler
Standard King Room without Window
Stayed 2 nights in March 2021

Cheap and convenient”

Located in Suria Shopping Complex, easy to acess to shopping mall. Is very convenient to get food and other essentials. Cleanliness is quite good, but still need some improvement.

Reviewed March 31, 2021

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Dear Mr Law, Warmest Greetings From Hotel 7 Suria. Thank you for sharing your experiences through this review. Please do come back again, Hotel 7 Suria team look forward to another chance to serve you again on your next visit to Kota Kinabalu. Until we meet again, stay safe always! Best Regards, Rose L Sales Manager

Responded April 03, 2021
Hotel 7 Suria
8.4
Excellent
Kok from Malaysia
Solo traveler
Superior King
Stayed 2 nights in July 2020

Convenient ”

Easy access to Suria shopping mall and free parking just outside the hotel. Only abit troublesome to validate the parking. But worth it.

Reviewed August 06, 2020

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Dear Mr. Kok, Thank you very much for your time on this review as this will drive us to continue providing excellent service. We glad you enjoyed your stay with us and it is value for money. We apologized if any misinformation or inconvenience caused during your stay and we look forward to another chance to serve you on your next Borneo Adventures. Stay safe during this pandemic. See you again! Best regards, Jessica, Assistant Front Office Manager

Responded August 08, 2020
Hotel 7 Suria
8.0
Excellent
Leona from Malaysia
Couple
Stayed 1 night in July 2020

Nice hotel ”

Newly builed hotel, location very strategic. Easy to access to suria sabah mall, clean and price is reasonable

Reviewed July 31, 2020

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Dear Ms Leona, Thank you very much for your glowing comments as this will drive us to continue providing the excellent service to guest. We appreciate your compliments on the location and the cleanliness of our room. We glad that your recent stay with us was enjoyable and value for money. We would love to welcome you back again to Hotel 7 Suria in the near future. Stay safe during this pandemic. See you again! Warm regards, Jessica, Assistant Front Office Manager

Responded August 01, 2020
Hotel 7 Suria
9.6
Exceptional
Nicholas from Malaysia
Couple
Superior King
Stayed 2 nights in September 2020

Great price, friendly staff, excellent location ”

A pretty good hotel located in the heart of town. Very friendly staff, clean rooms and with it being located in a shopping mall was an added advantage. Parking was free, redeemable at the hotel reception. The view, while only partially facing the sea was beautiful. Will definitely stay here again. Highly recommended!

Reviewed September 26, 2020

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Dear Mr. Nicholas, Thank you very much for your time on this glowing reviews as this will drive us to continue providing the excellent service to guest. We appreciate your compliments and glad our service made your stay even enjoyable. Hotel 7 Suria Team would love to welcome you back again in the near future. Stay safe during this pandemic. See you again! Best regards, Jessica, Assistant Front Office Manager

Responded October 04, 2020
Hotel 7 Suria
10.0
Exceptional
nor from Malaysia
Couple
Standard Family Room without Window
Stayed 1 night in August 2020

Great!!!”

Beautiful hotwl with amazing hospitality! Yet so afforable . Just above suria mall.

Reviewed August 28, 2020

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Dear Ms Nor Amirah, Thank you very much for your glowing comments as this will drive us to continue providing the excellent service to guest. We appreciate your compliments on our location and amazing hospitality. We glad our service made your stay even enjoyable and value for money. Hotel 7 Suria Team would love to welcome you and your family back again in the near future. Stay safe during this pandemic. See you again! Best regards, Jessica, Assistant Front Office Manager

Responded August 30, 2020
Hotel 7 Suria
10.0
Exceptional
Nur from Malaysia
Family with teens
Executive Family
Stayed 2 nights in March 2020

Everything was good and still new. Easy to get grab even early in the morning. ”

Strategic location especially for sunday market and easy access to suria sabah.

Reviewed March 09, 2020

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Greetings from Hotel 7 Suria team! Thank you very much for your compliments, we glad that your recent stay with us is a pleasant one. Hope to see you again soon. Warmest regards, Jessica, Assistant Front Office Manager

Responded March 10, 2020
Hotel 7 Suria
10.0
Exceptional
Nur
Couple
Executive King
Stayed 2 nights in May 2020

Exceptional”

Pros : It was a really great experience. The hotel was in the mall so it was really easy to find some food when hungry. And the room was really spacious with a nice view. Cons : The room was a bit hot during the day. Probably because of the heat from outside.

Reviewed May 28, 2020

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Greetings from Hotel 7 Suria, Thank you very much for your good comments as this will drive us to prove the excellent service to guest. Regards to the room temperature, guest could always adjust the air conditioner temperature lower during the day according to your own comfort. We hope that you will make you way back next time to Hotel 7 Suria. Stay safe during this pandemic. See you again! Best regards, Jessica, Assistant Front Office Manager

Responded June 10, 2020
Hotel 7 Suria
12345
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