HOTEL SUI HAMAMATSU

3 stars out of 5
314-47 Renjyaku-chou, Hamamatsu, Hamamatsu, Japan, 430-0939 - See map

HOTEL SUI HAMAMATSU offers modern comfort with amenities like free humidifiers and face masks for a refreshing stay. Located near Hamamatsu Station, it’s ideal for two travelers exploring landmarks, culture, and shopping. Nestled in Hamamatsu, HOTEL SUI HAMAMATSU offers ideal accommodations for two travelers, known for its musical heritage and lakeside charm. Enjoy 24-hour check-in, daily housekeeping, and an on-site restaurant. Rooms include free Wi-Fi and air conditioning, with select rooms offering street views. Nearby, visit the Statue of Tokugawa Ieyasu, shop at Entetsu Department Store, or explore Hamamatsu Castle. Perfect for both business and leisure stays, the hotel is a convenient base for discovering the city. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Sparkling clean

430 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Inside city center

Facilities

Free Wi-Fi

Front desk [24-hour]

Restaurant

Happy hour

Luggage storage

Breakfast

Laundry

Secondary lock on window

This property is in high demand!

8 travelers have booked today.

Cleanliness 9.2
Service 9.2
Value for money 9.0
Facilities 8.8

Based on 2,488 verified reviews

Cleanliness

9.2

Service

9.2

Value for money

9.0

Facilities

8.8

Location

7.8

See map

7.8Very good

Location rating score

Very good location - Inside city center
Exceptional for walking
More details on walking
Walkable places
Puratero
70 m
Atour Ginza
180 m
Takohito
240 m
Shinzoji Temple
260 m
Dai-Ichi-dōri
430 m
Popular landmarks
Hamamatsu Castle
620 m
Hamamatsu City Museum of Musical Instruments
980 m
Suzuki Plaza
4.0 km
Hamamatsu Air Park
4.7 km
Nakatajima Sand Dunes
5.0 km
Closest landmarks
Gosha Shrine, Suwa Shrine
270 m
Zaza City Hamamatsu
310 m
Hamamatsu Diorama Factory
330 m
Tir-Nan-Og
380 m
Ieyasu-ko Yoroikakematsu
410 m

Good to know

Value for money9.0
Location rating7.8

Rooms available at HOTEL SUI HAMAMATSU

Standard - Double
...
  • Room size: 15 m²/161 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Standard Queen
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 17 m²/183 ft²
  • Street view
  • 2 semi double beds
Enter dates to see prices
Room
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Standard Single
...
  • Room size: 12 m²/129 ft²
  • Street view
  • 1 single bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 19 m²/205 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Superior Queen Room
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Standard Single
...
  • Room size: 12 m²/129 ft²
  • 1 single bed
Enter dates to see prices
Standard Single
...
  • Room size: 12 m²/129 ft²
  • 1 single bed
Enter dates to see prices
Standard Single
...
  • Room size: 12 m²/129 ft²
  • 1 single bed
Enter dates to see prices

Frequently asked questions

What points of interest are close by HOTEL SUI HAMAMATSU that are in walking range?

While remaining at HOTEL SUI HAMAMATSU, kick start your vacation by exploring the nearest points of interest that are within close proximity to the property which include Puratero, Atour Ginza, and Takohito.

How long do travelers generally stay at HOTEL SUI HAMAMATSU?

Verified past guests that have stayed at HOTEL SUI HAMAMATSU had an average nightly stay of 1 night at this property.

At what time of the year is HOTEL SUI HAMAMATSU most popular?

HOTEL SUI HAMAMATSU's most popular month where verified guests travelers have stayed the most is in February.

In which languages can HOTEL SUI HAMAMATSU's personnel communicate?

HOTEL SUI HAMAMATSU can speak up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What is the typical rating that verified Solo travelers' have given to HOTEL SUI HAMAMATSU?

Verified solo travelers that have stayed at this property have given HOTEL SUI HAMAMATSU an average rating of 8.7. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Business travelers' have given to HOTEL SUI HAMAMATSU?

Past business travelers that have stayed at this property have given HOTEL SUI HAMAMATSU an average rating of 8.3. You can look up more detailed customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to HOTEL SUI HAMAMATSU?

Verified couple travelers that have stayed at this property have given HOTEL SUI HAMAMATSU an average rating of 8.8. You can look up on more in depth customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with older children have given to HOTEL SUI HAMAMATSU?

Verified families with older children that have stayed at this property have given HOTEL SUI HAMAMATSU an average rating of 8.6. You can check out more descriptive customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Group travelers have given to HOTEL SUI HAMAMATSU?

Past group travelers that have stayed at this property have given HOTEL SUI HAMAMATSU an average rating of 8.9. You can find more precise customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about HOTEL SUI HAMAMATSU?

Past local travelers that have stayed at this property have given HOTEL SUI HAMAMATSU an average rating of 8.9. You can look up on more comprehensive customer testimonials, and comments for this property down in the review section.

What dining places are close by HOTEL SUI HAMAMATSU?

HOTEL SUI HAMAMATSU’s community is Hamamatsu which comprises of popular restaurants such as Paseretti, Shamoji, and Las Chillonas.

More about HOTEL SUI HAMAMATSU

More about HOTEL SUI HAMAMATSU





Relax and Unwind at Hotel Act Garden HAMAMATSU's Entertainment Facilities

At Hotel Act Garden HAMAMATSU, we understand the importance of relaxation and rejuvenation during your stay. That's why we offer a range of entertainment facilities to help you unwind after a long day of exploring Hamamatsu. Indulge in ultimate relaxation at our luxurious spa and wellness center, where you can enjoy a variety of massage treatments. Our skilled therapists will help you release any tension and stress, leaving you feeling refreshed and revitalized. Whether you prefer a traditional Japanese Shiatsu massage or a soothing aromatherapy massage, our spa has something to cater to your needs. For those seeking a more active form of entertainment, our hotel also features a state-of-the-art fitness center. Get your heart pumping with a workout using our modern equipment or join one of our fitness classes. From yoga to aerobics, our fitness center offers a range of activities to keep you energized and motivated. After a day of pampering and exercise, why not take a dip in our indoor swimming pool? Dive into the crystal-clear waters and enjoy a refreshing swim or simply relax by the poolside and soak up the sun. Our pool area provides a serene and tranquil atmosphere, perfect for unwinding and taking a break from the hustle and bustle of the city. At Hotel Act Garden HAMAMATSU, we prioritize your well-being and aim to provide you with the ultimate relaxation experience. With our top-notch spa, fitness center, and indoor swimming pool, you can truly unwind and rejuvenate during your stay with us.





Convenience at Your Fingertips: Hotel Act Garden HAMAMATSU's Convenient Facilities

Hotel Act Garden HAMAMATSU in Hamamatsu, Japan, offers a range of convenience facilities to ensure a comfortable and hassle-free stay for all guests. One of the standout features of this hotel is its safety deposit boxes, providing guests with peace of mind and a secure place to store their valuables. Whether you're traveling for business or leisure, these safety deposit boxes are the perfect solution for keeping your belongings safe and protected throughout your stay. In addition to the safety deposit boxes, Hotel Act Garden HAMAMATSU also offers a 24-hour front desk service, ensuring that assistance is always available whenever you may need it. The friendly and attentive staff are ready to assist with any inquiries, provide recommendations for local attractions, or assist with any other requests you may have. This round-the-clock service adds an extra layer of convenience and ensures that your needs are met at any time of the day or night. Furthermore, the hotel provides laundry facilities for guests, making it easy to keep your clothes fresh and clean during your stay. Whether you're traveling for a short trip or an extended stay, having access to on-site laundry facilities saves you time and effort, allowing you to focus on enjoying your trip to the fullest. Hotel Act Garden HAMAMATSU's dedication to convenience ensures that every aspect of your stay is taken care of, making it a top choice for travelers seeking comfort and ease.









Indulge in a Delectable Breakfast Buffet at Hotel Act Garden HAMAMATSU

Start your day off right with a mouthwatering breakfast buffet at Hotel Act Garden HAMAMATSU. With a wide variety of options to choose from, this dining facility is sure to satisfy every palate. The breakfast buffet at Hotel Act Garden HAMAMATSU offers a delightful spread of both local and international cuisines. From freshly baked pastries and bread to a selection of cheeses and cold cuts, there is something for everyone. Indulge in traditional Japanese dishes such as miso soup, grilled fish, and steamed rice, or opt for classic Western breakfast favorites like fluffy omelets, crispy bacon, and golden pancakes. The dining area is spacious and elegantly designed, creating a relaxed and inviting atmosphere. Enjoy your breakfast in the bright and airy space, with large windows offering panoramic views of the surrounding city. The attentive and friendly staff ensure that your dining experience is enjoyable and memorable. Whether you are a food enthusiast or simply looking for a satisfying start to your day, the breakfast buffet at Hotel Act Garden HAMAMATSU is not to be missed.

Comfort and Variety at Hotel Act Garden HAMAMATSU

Hotel Act Garden HAMAMATSU in Hamamatsu, Japan offers a wide range of room types to suit every traveler's needs. From the cozy Economy Queen room with its comfortable Queen Bed, to the spacious Superior Queen Room with its generous 36 square meters of space, there is something for everyone at this hotel. Whether you are traveling alone or with a companion, there are options like the Standard Single and Standard Twin Room, both offering comfortable beds and ample space to relax. And for those who prefer a bit more luxury, the Superior Double and Superior Twin Rooms provide a touch of elegance with their stylish decor and plush bedding. With such a diverse selection of room types, Hotel Act Garden HAMAMATSU ensures that every guest can find their perfect home away from home. Booking these rooms on Agoda not only guarantees the best prices, but also offers a hassle-free experience. With Agoda's easy-to-use platform, you can quickly browse through the available room types, compare prices, and make your reservation in just a few clicks. Agoda's secure payment system ensures that your personal information is protected, giving you peace of mind throughout the booking process. So why wait? Book your stay at Hotel Act Garden HAMAMATSU on Agoda today and enjoy a comfortable and stress-free experience from start to finish.

Discover the Charms of Hamamatsu, Japan

Nestled in the heart of Hamamatsu, Japan, Hotel Act Garden HAMAMATSU offers a prime location for exploring this vibrant city. Hamamatsu is a city that seamlessly blends tradition and modernity, offering visitors a unique cultural experience. Known as the city of music, Hamamatsu is home to the renowned Hamamatsu Musical Instruments Museum, where visitors can explore a vast collection of musical instruments from around the world. The city also hosts the annual Hamamatsu Kite Festival, a colorful event that showcases the art of kite flying. Additionally, Hamamatsu is famous for its delicious eel dishes, and visitors can savor this local specialty at the numerous restaurants and street stalls scattered throughout the city. With its rich history, vibrant festivals, and culinary delights, Hamamatsu is a destination that captivates the senses.

Convenient Transportation Options from Nearby Airports to Hotel Act Garden HAMAMATSU

Welcome to Hotel Act Garden HAMAMATSU, a charming accommodation nestled in the heart of Hamamatsu, Japan. Whether you are arriving at Chubu Centrair International Airport or Tokyo Haneda Airport, getting to the hotel is a breeze. If you are flying into Chubu Centrair International Airport, the most convenient option is to take the airport shuttle bus. The bus departs directly from the airport and takes you directly to Hamamatsu Station, which is just a short walk away from the hotel. The journey takes approximately 2 hours, allowing you to sit back, relax, and enjoy the scenic views along the way. For those arriving at Tokyo Haneda Airport, you have several transportation options to choose from. The fastest and most convenient option is to take the Shinkansen bullet train from Tokyo Station to Hamamatsu Station. The journey takes around 1.5 hours, and once you arrive at Hamamatsu Station, it's just a short walk to Hotel Act Garden HAMAMATSU. Alternatively, you can also take a domestic flight from Haneda Airport to Shizuoka Airport, and then take a taxi or train to Hamamatsu Station. No matter which airport you arrive at, reaching Hotel Act Garden HAMAMATSU is a seamless experience. From the moment you step off the plane, you'll be well on your way to enjoying all that Hamamatsu has to offer.

Discover the Rich History and Natural Beauty near Hotel Act Garden HAMAMATSU

Hotel Act Garden HAMAMATSU is perfectly situated amidst a wealth of landmarks and attractions that showcase the rich history and natural beauty of Hamamatsu, Japan. Just a short distance away, you'll find Hamamatsu Castle, a magnificent fortress that dates back to the 16th century. Explore the castle grounds and immerse yourself in the history and culture of this ancient city. For aviation enthusiasts, a visit to Hamamatsu Air Park is a must. This unique attraction offers a fascinating insight into the world of aviation, with a collection of vintage aircraft and interactive exhibits. Take a stroll through the park and admire the impressive planes on display. Nature lovers will be delighted by the nearby Hamamatsu Flower Park, a vibrant oasis bursting with colorful blooms. Take a leisurely walk through the park's beautifully landscaped gardens, and breathe in the fragrant scents of the flowers. It's the perfect place to relax and unwind amidst nature's beauty. If you're interested in music, don't miss the Hamamatsu City Museum of Musical Instruments. This captivating museum showcases a vast collection of musical instruments from around the world, providing a unique opportunity to learn about different cultures and their musical traditions. For those seeking a spiritual experience, a visit to Ryotan-ji Temple is highly recommended. This serene Buddhist temple offers a tranquil retreat from the bustling city, with its peaceful gardens and stunning architecture. Nature enthusiasts will also appreciate the natural wonder of the Nakatajima Sand Dunes. These vast sand dunes stretch along the coast and offer a picturesque setting for a leisurely stroll or a picnic with a view. For a fun-filled day with the family, head to Hamanako Garden Park. This expansive park features beautifully manicured gardens, a petting zoo, and a variety of recreational activities. It's the perfect place to enjoy a sunny day and create lasting memories with loved ones. Art enthusiasts will be captivated by the Hamanako Palpal, a contemporary art museum showcasing a diverse range of artworks. Explore the thought-provoking exhibits and immerse yourself in the world of modern art. Lastly, don't miss the opportunity to visit Suzuki Plaza, a museum dedicated to the world-renowned Suzuki musical instrument company. Discover the history of Suzuki's instruments and learn about the craftsmanship behind their creation. With its prime location near these captivating landmarks and attractions, Hotel Act Garden HAMAMATSU offers the perfect base for exploring the rich history and natural beauty of Hamamatsu, Japan.

Convenient Public Transport Stations near Hotel Act Garden HAMAMATSU

Hotel Act Garden HAMAMATSU is surrounded by several public transport stations that make exploring Hamamatsu and its surrounding areas a breeze. Located in close proximity to Nishi-Kajima, Takatsuka, Enshū-Gansuiji, Fruit Park, Tenryū-Futamata, Nishi-Kiga, Misono-Chūō-kōen, Shin-Hamamatsu, Sukenobu, and Tokohadaigakumae stations, guests have easy access to various transportation options. Whether you prefer trains or buses, the nearby stations provide convenient connections to different parts of the city. Nishi-Kajima and Takatsuka stations are just a short walk away, allowing guests to easily explore the vibrant city center. Enshū-Gansuiji and Fruit Park stations are ideal for those looking to visit nearby attractions or enjoy the beautiful natural scenery. Tenryū-Futamata and Nishi-Kiga stations offer easy access to the outskirts of Hamamatsu, where guests can explore charming rural areas and experience the local culture. With the variety of public transport stations located near Hotel Act Garden HAMAMATSU, guests can effortlessly navigate their way around Hamamatsu and make the most of their stay in this captivating city.

A Gastronomic Delight Just Steps Away

Hotel Act Garden HAMAMATSU is surrounded by a plethora of enticing dining options that will satisfy even the most discerning taste buds. For an authentic taste of Japan, head to Sawayaka Hamamatsu Entetsu or Sawayaka Hamamatsu Aritamaten, both renowned for their delectable traditional Japanese cuisine. If you're in the mood for some mouthwatering grilled eel, make your way to Unagi Yaotoku Honten or Unagi Fujita, where you can indulge in this local delicacy prepared to perfection. And for those who prefer a quick bite or a caffeine fix, Hamamatsu Ekimae and Kona's Coffee Hamamatsu are just a stone's throw away. Don't forget to satisfy your sweet tooth at Sweets Bank, where you can indulge in a variety of delectable desserts. Whether you're craving a comforting bowl of ramen or a hearty German meal, Mein Schloss and Ryuju Ramen are also within easy reach. With such a diverse range of culinary options right at your doorstep, your dining experience in Hamamatsu is guaranteed to be a gastronomic delight.

Discover Vibrant Shopping Landmarks

Hotel Act Garden HAMAMATSU is conveniently located near a plethora of shopping landmarks, ensuring that guests have a fantastic retail therapy experience during their stay. Just a short distance away, you'll find Sun Street hamakita, a vibrant shopping district offering a wide range of trendy fashion boutiques, stylish cafes, and local specialty stores. Bise is another nearby shopping destination, known for its charming shops selling traditional crafts and souvenirs, perfect for picking up unique gifts. For those seeking a taste of luxury, Nicoe and Quatre-Heures are upscale shopping centers that boast an array of high-end fashion brands and designer labels. Additionally, Aeon Mall Hamamatsuichino is a massive shopping complex featuring a variety of shops, restaurants, and entertainment options, ensuring there's something for everyone. Whether you're looking for trendy fashion, traditional crafts, or a luxury shopping experience, Hotel Act Garden HAMAMATSU's proximity to these shopping landmarks guarantees a memorable retail adventure.

Affordable Luxury at Hotel Act Garden HAMAMATSU

Indulge in a luxurious stay at Hotel Act Garden HAMAMATSU without breaking the bank. With an average price of just $94 per room, this hotel offers exceptional value for money in comparison to the average price of a hotel room in Hamamatsu, which stands at $95. At Hotel Act Garden HAMAMATSU, guests can enjoy top-notch amenities, impeccable service, and a prime location, all at an affordable price. Nestled in the heart of Hamamatsu, this hotel provides a tranquil oasis for travelers seeking comfort and convenience. The well-appointed rooms feature modern decor, plush bedding, and stunning city views. Whether you are visiting for business or leisure, Hotel Act Garden HAMAMATSU offers an array of room options to suit every traveler's needs, from cozy single rooms to spacious suites. In addition to its attractive pricing, Hotel Act Garden HAMAMATSU boasts a range of facilities that will enhance your stay. Take a dip in the refreshing swimming pool, unwind in the sauna, or work up a sweat at the fitness center. The hotel also offers delicious dining options, including a restaurant serving delectable Japanese cuisine. With its unbeatable combination of affordability and luxury, Hotel Act Garden HAMAMATSU is the ideal choice for discerning travelers looking for a memorable stay in Hamamatsu.





Exceptional Cleanliness and Outstanding Staff Performance at Hotel Act Garden HAMAMATSU

Hotel Act Garden HAMAMATSU in Hamamatsu, Japan, has garnered a reputation for its exceptional cleanliness and outstanding staff performance. With an impressive overall rating of 8.4, this hotel is highly regarded by its guests for its commitment to maintaining a spotless environment. The dedicated housekeeping team ensures that every corner of the hotel is immaculately clean, leaving guests feeling refreshed and comfortable throughout their stay. When it comes to staff performance, Hotel Act Garden HAMAMATSU truly excels. With a remarkable rating of 8.8, the hotel's staff members go above and beyond to provide exceptional service to their guests. From the moment guests step foot into the hotel, they are greeted with warm smiles and a genuine willingness to assist. The staff's professionalism and attentiveness create a welcoming and friendly atmosphere, making guests feel valued and well taken care of. In addition to its cleanliness and staff performance, Hotel Act Garden HAMAMATSU also receives high ratings for its value and facilities. With ratings of 8.4 for both categories, guests appreciate the excellent amenities and services offered at a reasonable price. The hotel's facilities, including comfortable rooms, a fitness center, and a restaurant, cater to the needs of both leisure and business travelers, ensuring a satisfying and enjoyable stay for all guests. Overall, Hotel Act Garden HAMAMATSU is a top choice for travelers seeking a clean, well-appointed hotel with exceptional staff and great value for money.

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Amenities and facilities

Excellent8.8

Facilities

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Breakfast service
  • Happy hour
  • Restaurants
  • Vending machine
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Location

314-47 Renjyaku-chou, Hamamatsu, Hamamatsu, Japan, 430-0939

Very good7.8

Location

What's nearby

Popular landmarks
  • Hamamatsu Castle
    620 m
  • Hamamatsu City Museum of Musical Instruments
    980 m
  • Suzuki Plaza
    4.0 km
  • Hamamatsu Air Park
    4.7 km
  • Nakatajima Sand Dunes
    5.0 km
  • Hamamatsu Flower Park
    10.6 km
  • Hamanako Palpal
    12.0 km
  • Hamanako Garden Park
    12.2 km
  • Ryotan-ji Temple
    14.5 km
  • Ryugashido Cavern
    16.9 km
Nearby landmarks
  • Puratero
    70 m
  • Atour Ginza
    180 m
  • Takohito
    240 m
  • Shinzoji Temple
    260 m
  • Gosha Shrine, Suwa Shrine
    270 m
  • Zaza City Hamamatsu
    310 m
  • Hamamatsu Diorama Factory
    330 m
  • Tir-Nan-Og
    380 m
  • Ieyasu-ko Yoroikakematsu
    410 m
  • Dai-Ichi-dōri
    430 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 1-0 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 1 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
  • Check-in until23:59
Extras
  • Breakfast charge (unless included in room price)1500 JPY
The property
  • License Id / Local Tax ID/ Entity NameSUT, STD, STQ, STT, SUQ, ECQ

Reviews of HOTEL SUI HAMAMATSU from real guests

Provided by verified guests of

Agoda logo
8.7
  • Cleanliness score 9.2 out of 10 and is a high score in Hamamatsu
    Cleanliness9.2
  • Service score 9.2 out of 10 and is a high score in Hamamatsu
    Service9.2
  • Value for money score 9 out of 10 and is a high score in Hamamatsu
    Value for money9.0
  • Facilities score 8.8 out of 10 and is a high score in Hamamatsu
    Facilities8.8
  • Location score 7.8 out of 10 and is a high score in Hamamatsu
    Location7.8
High score for Hamamatsu

Rating

9+ Exceptional (338)
8-9 Excellent (104)
7-8 Very Good (95)
6-7 Good (19)
<6 Below Expectation (22)
Guest Type
Room Type
Language
Showing 578 verified guest comments
Changed to review page 1
  1. 8.8
    Excellent
    I from Japan
    Couple
    Economy Queen
    Stayed 1 night in January 2025

    “The treatment is good. 🙆‍♀️”

    At first, I didn't notice, but there was a lot of dust in the room, and the air was not great... Maybe because it's old, the air purifier couldn't handle it, and even though I did humidification and ventilation multiple times, I couldn't keep the windows open because it was cold. It was a bit disappointing considering how well-treated the staff were. Anyway, it's so cheap that I can overlook it. The room was very clean, and I was very satisfied, not believing I could stay in such a good hotel for this price. I think having a better-functioning air purifier would eliminate the complaints. Perhaps those who are not sensitive to it might not mind. They might think it’s just a cold or something... It was really mysterious where the dust was coming from despite the room being clean. In the end, I had a great time doing the "Kiribai" (a ceremonial fire lighting) as well. As for what can't be helped, the front desk and the elevator were very close, so I felt a bit self-conscious every time I got off because I was under observation. For those who don't mind the proximity, the interior is very beautiful, and I think they can comfortably enjoy their stay without any issues. The service is comparable to a high-class hotel; it's not an exaggeration to say the free beer and snacks available at night are a huge advantage! It's truly a bargain stay. I was also happy to be able to buy discount tickets for the adjacent parking lot. The price went from 1000 yen to 800 yen. Thank you for your hospitality; I would like to use your services again when I visit Hamamatsu.

    Reviewed January 22, 2025
    Auto-translated through generative A.I.

    この度は当ホテルにご宿泊いただき、誠にありがとうございます。詳細なご感想をお寄せいただき、心より感謝申し上げます。初めに、お部屋の空気環境に関しまして、ご不便をおかけしましたことを深くお詫び申し上げます。清掃には細心の注意を払っておりますが、いただいたご意見を真摯に受け止め、今後さらに改善に努めてまいります。また、空気清浄機の性能についても再検討し、快適にお過ごしいただける環境を整えてまいります。一方で、スタッフの対応や館内サービスをお褒めいただき、大変嬉しく思います。特にハッピーアワーやお夜食をお楽しみいただけたこと、スタッフ一同の励みとなります。また、施設の清潔感やサービス内容についても高く評価していただき、誠にありがとうございます。フロントとエレベーターの配置に関するご指摘につきましても、貴重なご意見として今後の運営に活かしてまいります。お客様が快適にお過ごしいただけるよう、細部にまで配慮した運営を心がけます。浜松にお越しの際には、ぜひまた当ホテルをご利用くださいませ。スタッフ一同、心よりお待ち申し上げております。 HOTEL SUI HAMAMATSU茅野

    Responded January 22, 2025
    HOTEL SUI HAMAMATSU
  2. 9.6
    Exceptional
    NORIMASA from Japan
    Business traveler
    Standard Single
    Stayed 1 night in January 2025

    “I was very satisfied.”

    I stayed for one night due to a business trip. After checking in in the evening, I took advantage of the happy hour at the restaurant on the first floor before going out for dinner, and enjoyed a beer. I was too full from dinner to take advantage of the complimentary rice ball service later at night, but it looked delicious, so if I stay again, I would like to try it. For breakfast, both Japanese and Western (bread) options were available, and I enjoyed the Japanese food. I couldn't eat up to the dashi pickles, but it was more than enough for someone who isn't a particularly big eater like me. The room and bathroom weren't spacious, but they were sufficient for use, and above all, they were very clean, which I appreciated. The staff were also kind and polite, and I had no complaints about my stay this time.

    Reviewed January 21, 2025
    Auto-translated through generative A.I.

    この度は数ある宿泊施設の中からホテルSUI浜松をご利用を賜りまして、誠にありがとうございました。 また、ご滞在の詳細なご感想をお寄せいただき、重ねて感謝申し上げます。館内サービスについて、ハッピーアワーや朝食をお楽しみいただけたとのこと、大変嬉しく存じます。次回はぜひ、夜食のおにぎりもお楽しみいただければ幸いです。またお部屋やお風呂の広さについては限りがございますが、清潔感をお褒めいただけたことは、日々の清掃や管理に携わるスタッフの大きな励みになります。さらに、スタッフの対応に温かいお言葉をいただき、心より感謝申し上げます。今後とも快適にお過ごしいただけるホテルを目指し、サービス向上に努めてまいります。またのお帰りをスタッフ一同、心よりお待ち申し上げております。 HOTEL SUI HAMAMATSU茅野

    Responded January 22, 2025
    HOTEL SUI HAMAMATSU
  3. 9.2
    Exceptional
    Noriko from Japan
    Couple
    Superior Queen Room
    Stayed 1 night in October 2024

    “Although small, it was comfortable to live in.”

    The parking lot can be used at a discount in the neighboring parking area, the room was spacious, and the bathroom was convenient. There are not many rooms, so the elevator was not crowded. It's relatively close to the station, making it convenient for going out for dinner or drinks. You can drink coffee 24 hours a day, and the all-you-can-drink happy hour satisfied me before meals. They were pleasant in accommodating refills, which I appreciated. The grilled eel rice balls for a late-night snack were fresh, made right there for us. I wanted to enjoy tea as well, so I took a teabag from the amenities and was able to have it with hot water heated from the coffee mug. If there were a hot water server or pot available, it would make it easier for guests to serve themselves without trouble, so I think it would be good to consider this in the future. Breakfast was also enjoyable with a variety of options. The flint at the exit was interesting. Overall, I believe it's a small yet excellent accommodation with great hospitality.

    Reviewed October 14, 2024
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    ご投稿、ありがとうございます。 駐車場や部屋の広さ、浴室の使い勝手についてご満足いただけたとのこと、大変嬉しく思います。 エレベーターの混雑がなく、駅へのアクセスも便利に感じていただけたことは、私たちの励みです。 また、24時間コーヒーを楽しんでいただけたことや、ハッピーアワーでの飲み放題が良いひとときになったとのお言葉もありがとうございます。 お夜食のひつまぶしのおにぎりもお楽しみいただけたようで、嬉しい限りです。 ティーバッグをお使いいただいたお話も、参考にさせていただきます。 朝食や帰り際の火打石もお楽しみいただけて、私たちのホスピタリティを感じていただけたことが何よりです。 またのご利用を心よりお待ちしております。 HOTEL SUI HAMAMATSU 小猿

    Responded October 28, 2024
    HOTEL SUI HAMAMATSU
  4. 7.6
    Very good
    norito from Japan
    Solo traveler
    Standard Single
    Stayed 1 night in February 2025

    “A trip for a change of pace.”

    Hotel SUI Hamamatsu is a hotel known for its sophisticated design and comfortable spaces. The interior is clean, and meticulous attention to cleaning can be felt throughout, allowing for a comfortable stay. The guest rooms, in particular, are simple yet functional, with the cleanliness of the beds and linens standing out, providing a relaxing experience. Additionally, the unique time service offered at Hotel SUI Hamamatsu is another highlight. Depending on the time of day, there are offerings of drinks and light snacks, which is a thoughtful consideration for guests. Such services make the stay even more special. The staff's attentiveness is also commendable, ensuring a pleasant stay. For those looking for accommodation in Hamamatsu, I highly recommend Hotel SUI Hamamatsu for its cleanliness, comfort, and excellent service!

    Reviewed March 01, 2025
    Auto-translated through generative A.I.

    この度は当ホテルにご宿泊いただき、誠にありがとうございました。 お客様が館内の清潔感や快適さに関して、お褒めの言葉をいただけて光栄です。私たちは常に清潔で心地よい空間を提供することを大切にしており、お客様にその点をご満足いただけたことは、日々の努力が報われる瞬間です。 また、当ホテルあらではのサービスに関してもお喜びいただけたこと、嬉しく思います。私たちの目指す「ちょっとした心遣い」が、お客様の滞在をより特別なものにできたのであれば、何よりの喜びです。お客様にとって、少しでも快適に、そして楽しいひとときを過ごしていただけるよう、今後も新しいサービスや改善を検討してまいります。 さらにスタッフの対応についてもお褒めいただき、大変光栄です。お客様に心地よい滞在をしていただくために、日々の接客に心を込めて取り組んでいます。お客様からの温かいお言葉は、私たちのモチベーションとなり、さらなるサービス向上に繋がります。 今後もお客様にとって、また訪れたくなるようなホテルであり続けるために、スタッフ一同努力してまいります。 お客様のまたのご利用を心よりお待ち申し上げております。次回お越しいただける際も、さらに素敵な滞在をご提供できるよう精進してまいります。ありがとうございました。 HOTEL SUI HAMAMATSU 茅野

    Responded March 01, 2025
    HOTEL SUI HAMAMATSU
  5. 9.2
    Exceptional
    Yusuke from Japan
    Solo traveler
    Standard Single
    Stayed 3 nights in March 2025

    “very nice”

    無料で提供される鰻おにぎりが美味しかったです。部屋も綺麗で満足しました。 eel onigiri was free while 8 PM to 10 PM and was very good, so I enjoyed every day during my stay. the room was clean, and the staff was full of hospitality.

    Reviewed March 07, 2025

    Thank you very much for choosing Hotel SUI Hamamatsu from among the many accommodations available. We truly appreciate your kind words regarding our rooms and the hospitality of our staff. Your feedback is a great source of encouragement for us. Additionally, we are delighted to hear that you enjoyed our signature eel onigiri, which we take great pride in offering. We will continue striving to be a hotel that brings joy to many guests and makes them think, "I want to stay here again!" We sincerely hope to have the pleasure of welcoming you again if you have another opportunity to visit Hamamatsu. HOTEL SUI HAMAMATSU内山

    Responded March 08, 2025
    HOTEL SUI HAMAMATSU
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