Very nice stay experience”

The hotel and the room is very good. The location is just next to the Mont. St. Salvarto and the train station of Lugano Paradiso, 3 mins walk to the Lugano lake and 15 mins to the old town. The staff there were very friendly and they can speak several languages. My room has a balcony facing the mountain, quite and very comfortable.

Absolutely wonderful!”

The room was very chic, modern and comfortable. The breakfast in the morning was delicious and the chef makes the best pancakes! The staff were very lovely. And finally, the location was great - about 5 minutes walk from Lugano - Paradiso train station, and a 30 seconds walk from the number 1 and number 2 bus stops. We will definitely be staying here again!

Nice and convenient”

Nice breakfast included although they can improve their way to deal with an open buffet and COVID (perhaps making guests use gloves so we don't all touch the same utensils?) The hotel was a 15min walk from Lugano, and close to the train and bus stations, which is really good. We really liked our stay here! :)

Good hotel in good location”

Compared to other hotels in the area during this period, we found a great price on Agoda for our room. The hotel seems to have been somewhat renovated recently (soft refurbishment) when compared to other hotels in the area but some of the facilities were not kept very well. The main wall in our room had visible damage, the wall by the ceiling behind the bed had signs of a big water leak and one of the lamps wasn't working. There also was not one power outlet in the bathroom to plug in an electric toothbrush or a shaver, which was a bit odd. There was no menu showing telephone extensions to call the Front Desk, so after the first time I went down I noticed a phone by the lift with "802" as the extension to the Front Desk but this should be listed and standard within the room... Night shift team also didn't seem to be fully aware of all services/practices of the hotel. We did not try breakfast nor used the pool so cannot say anything in regards to those facilities.

Nice Hotel, Easy Access to Conveniences, Friendly Staff, ”

The hotel is conveniently located. The staff is very friendly and is guiding. There is a convenience store at a stone throw distance which sells almost everything. Rooms are neat and have a good view. The breakfast chef is very good and will make vegetarian dishes too for vegetarians like me. Swiss Hospitality with Italian Flavor.

Lovely hotel and service with a smile”

stay in holiday inn lugano was very nice and best service with smile and good location but far away from downtown

Holiday Inn Lugano disappointed us”

We spent two nights at this hotel. I maybe reserved the room without breakfast by mistake that is the shame we didnt eat at the hotel at all. The room was fine the view at our room is buildings. For this price we expected a better hotel, we got nothing but regret from the hotel. There are two big bottles of shampoo in the bathroom if you need something else you can ask them to bring you. What kind of hotel is it? Cheap one? I don't think so.

Too low value for money, should only be a 3 star hotel”

The only thing that could count as a 4 star hotel is the pool on the rooftop. But it is only 80 cm deep so it is hard to swim as adult. The reception was correct but not welcoming. We had to ask for the Lugano Ticket, a free ticket for admission to public transport and reduction on many museums and funeculares. The room was cold and not home away from home, no refridge or cofee break. Breakfast was ok but not more: the presentation of the food and the interior was not charming. The staff was 50/50 friendly/arrogant. The price for room per night was incl. breakfast, at the Agoda website BEFORE we ordered. Afterwards it was EXCL. breakfast at the confirmation, so we had to pay 2x12 CHF per night. Pool was small and only 80 cm deep. Parking in basement was 15 CHF per night, also relative overpriced. All in all ok hotel, but we think that it is too expensive and should only have 3 stars, we compare with another 4 star hotel in Davos that was super cool!

Excellent”

The hotel rooms and facilities are very nice. The breakfast is very good But the staff are really unwelcoming and very rude. You feel like they are not paid enough to be friendly!!

Hotel in Lugano”

The Hotel is well located, offer a good infrastructure and the price is fair. The hotel offers even a parking place for a small fee. Despite of these infrastructures, i would give the hotel 3 stars.

Exceptional”

Centrally located. You can get a free bus pass from the hotel, and the bus stop is steps away. The hotel is also close to the lake and one of the famous cogwheel trains that go up the mountain.

Stay at The Hotel Admiral”

Friendly helpful Staff , great location walking distance of centre , Clean , great garage facility , Swimming pool and Gym good breakfast , very good stay

Discounted Rack Rate? Then Stay!”

Rooms are clean and bedding is above-average (the bed was very comfortable). The windows can be opened - a feature I appreciate. Welcome in the evening was also commendable. The Reception staff were a little stressed in the day - perhaps some mindfulness training would help! TV chains - most of them were inoperable due to problems with the satellite connection. Breakfast staff - extremely well appointed & polite; food - delicious & a wide variety of dishes.

Good location for just to sleep in”

Good location in Lugano. Near to lake, supermarkets and 20mins to Foxtown. Price a bit pricy for the rooms with no breakfast, additional parking charges and facilities all closed (Restaurant and Fitness). Good for sleep in...

Comfortable and located right at the Foniculare Mt. San Salvatore”

Spacious (by Swiss standards) room with a decent shower and roomy bed. The breakfast was splendid, with a chef who made egg dishes and crepes on demand. The bus to center town is just a few steps away, and the funicular ride to the top of the mountain is breathtaking.

No better deal for this city”

Perfect when staying a short time. 10 min to highway, easy to walk to busstation to the city center, quite location to sleep. Waht more for such a competitive price in this country...

Surrounded by " under construction" hotel”

If U need a view of beutiful Lugano lake, Don't go there. But, if u just use the room for shower and sleeping, U may go.

Overall good”

Was a little on the dear side but we had a good stay here. The staff were nice and helpful. We both thought the beds were too hard and the pillows too flat. Probably the main priorities to be comfortable but it was only a short stay.

Holiday Inn Lugano”

This is a no frills hotel with pretty good views. It's excellent if you want to save money in the grocery stores and walk awhile to downtown Lugano for shopping. It is really close to laundry, money exchange, and cool pool bar and the tram that goes up the mountain for all the views. All in all I had a great experience here, but the rooftop pool was closed and there was lots of construction going on. If you can't find anything cheaper, this this a great location near to gentleman's night clubs at night as well. I didn't go inside, but noticed they were they only things open nearby late at night.

It would be much better if.......”

The hotel is not far from train station. The room is clean and comfortable. The breakfast is excellent. It would be much better if the staffs were more friendly and happy for the service.