Very nice stay experience”

The hotel and the room is very good. The location is just next to the Mont. St. Salvarto and the train station of Lugano Paradiso, 3 mins walk to the Lugano lake and 15 mins to the old town. The staff there were very friendly and they can speak several languages. My room has a balcony facing the mountain, quite and very comfortable.

Lovely hotel and service with a smile”

stay in holiday inn lugano was very nice and best service with smile and good location but far away from downtown

Holiday Inn Lugano disappointed us”

We spent two nights at this hotel. I maybe reserved the room without breakfast by mistake that is the shame we didnt eat at the hotel at all. The room was fine the view at our room is buildings. For this price we expected a better hotel, we got nothing but regret from the hotel. There are two big bottles of shampoo in the bathroom if you need something else you can ask them to bring you. What kind of hotel is it? Cheap one? I don't think so.

Too low value for money, should only be a 3 star hotel”

The only thing that could count as a 4 star hotel is the pool on the rooftop. But it is only 80 cm deep so it is hard to swim as adult. The reception was correct but not welcoming. We had to ask for the Lugano Ticket, a free ticket for admission to public transport and reduction on many museums and funeculares. The room was cold and not home away from home, no refridge or cofee break. Breakfast was ok but not more: the presentation of the food and the interior was not charming. The staff was 50/50 friendly/arrogant. The price for room per night was incl. breakfast, at the Agoda website BEFORE we ordered. Afterwards it was EXCL. breakfast at the confirmation, so we had to pay 2x12 CHF per night. Pool was small and only 80 cm deep. Parking in basement was 15 CHF per night, also relative overpriced. All in all ok hotel, but we think that it is too expensive and should only have 3 stars, we compare with another 4 star hotel in Davos that was super cool!

Nice Hotel, Easy Access to Conveniences, Friendly Staff, ”

The hotel is conveniently located. The staff is very friendly and is guiding. There is a convenience store at a stone throw distance which sells almost everything. Rooms are neat and have a good view. The breakfast chef is very good and will make vegetarian dishes too for vegetarians like me. Swiss Hospitality with Italian Flavor.

Hotel in Lugano”

The Hotel is well located, offer a good infrastructure and the price is fair. The hotel offers even a parking place for a small fee. Despite of these infrastructures, i would give the hotel 3 stars.

Exceptional”

Centrally located. You can get a free bus pass from the hotel, and the bus stop is steps away. The hotel is also close to the lake and one of the famous cogwheel trains that go up the mountain.

Good location for just to sleep in”

Good location in Lugano. Near to lake, supermarkets and 20mins to Foxtown. Price a bit pricy for the rooms with no breakfast, additional parking charges and facilities all closed (Restaurant and Fitness). Good for sleep in...

Excellent”

The hotel rooms and facilities are very nice. The breakfast is very good But the staff are really unwelcoming and very rude. You feel like they are not paid enough to be friendly!!

No better deal for this city”

Perfect when staying a short time. 10 min to highway, easy to walk to busstation to the city center, quite location to sleep. Waht more for such a competitive price in this country...

Holiday Inn Lugano”

This is a no frills hotel with pretty good views. It's excellent if you want to save money in the grocery stores and walk awhile to downtown Lugano for shopping. It is really close to laundry, money exchange, and cool pool bar and the tram that goes up the mountain for all the views. All in all I had a great experience here, but the rooftop pool was closed and there was lots of construction going on. If you can't find anything cheaper, this this a great location near to gentleman's night clubs at night as well. I didn't go inside, but noticed they were they only things open nearby late at night.

Comfortable and located right at the Foniculare Mt. San Salvatore”

Spacious (by Swiss standards) room with a decent shower and roomy bed. The breakfast was splendid, with a chef who made egg dishes and crepes on demand. The bus to center town is just a few steps away, and the funicular ride to the top of the mountain is breathtaking.

Discounted Rack Rate? Then Stay!”

Rooms are clean and bedding is above-average (the bed was very comfortable). The windows can be opened - a feature I appreciate. Welcome in the evening was also commendable. The Reception staff were a little stressed in the day - perhaps some mindfulness training would help! TV chains - most of them were inoperable due to problems with the satellite connection. Breakfast staff - extremely well appointed & polite; food - delicious & a wide variety of dishes.

Slightly off city centre but easily reach by bus”

this holiday inn is rather 'old' compare to other holiday inn around the world. but the room is clean and silence at night bus stop is just outside the hotel. can reach city center and train station easily the bad thing is it has no free wi-fi

Surrounded by " under construction" hotel”

If U need a view of beutiful Lugano lake, Don't go there. But, if u just use the room for shower and sleeping, U may go.

Overall good”

Was a little on the dear side but we had a good stay here. The staff were nice and helpful. We both thought the beds were too hard and the pillows too flat. Probably the main priorities to be comfortable but it was only a short stay.

Our stay”

Hello our stay was very nice. The room was amazing. The kitchen staff was extremely kind to give us some breakfast after 11 o clock. The staff at the reception was okay. They weren’t as motivated as they should and they were very basic. but all in all very good.

good location near bus stop”

comfortable bed, quiet room, good breakfast and nice coffee. near bus stop, near the port.

Short Vacation”

The room was great. The bad thing was the lift. It was an old lift and it was very small.

nice l location in Lugano”

older hotel, not the usual holiday inn. rooms are ok but need renovation. breakfast as as sso so ...staff was ok.gym was a joke.....