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Exterior view, Hotel AIFA in Labuan
Deluxe Queen - Bathroom, Hotel AIFA in Labuan
Lobby, Hotel AIFA in Labuan
Ballroom, Hotel AIFA in Labuan
Ballroom, Hotel AIFA in Labuan
Bathroom, Hotel AIFA in Labuan
Exterior view, Hotel AIFA in Labuan

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8.4

Excellent

1,302 reviews

1,302 reviews

Housekeeping50
Breakfast15
Shops6
See map
See map

9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Parking
FREE
Nearby landmarks
Labuan Supermarket 140 m
Labuan Marine Museum 180 m
Sun Mini Mart 240 m
Labuan International Ferry Terminal 270 m
Milimewah 330 m
Klinic Ramlee & partner 340 m
SwoleUp Fitness 380 m
Utama Jaya Superstore 390 m
Klinik Pergigian Smile (dental clinic) 470 m
Delilah Food Market 550 m

Hotel AIFA

Jalan Muhibbah, Labuan Main Town, Labuan, Malaysia, 87000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Labuan Main Town, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Labuan Airport. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Inside city center

Check-in [24-hour]

Excellent breakfast

Free Wi-Fi in all rooms!

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Bar

Restaurants

Coffee shop

This property is in high demand!

10 travelers have booked today.

Value for money8.4
Distance to city center0km
Location rating9.0
Nearest airportLabuan Airport (LBU) - Malaysia
Distance to airport1.9 km

Rooms available at Hotel AIFA

Executive Suite
...
  • Room size: 80 m²/861 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Queen
...
  • Room size: 38 m²/409 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Executive Room
...
  • Room size: 78 m²/840 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 38 m²/409 ft²
  • Shower
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Other
...
  • Room size: 80 m²/861 ft²
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Single room - Executive
...
    Enter dates to see prices
    Suite
    ...
      Enter dates to see prices

      Frequently asked questions

      What points of interest are nearby Hotel AIFA that are in walking distance?

      While residing at Hotel AIFA, begin your holiday break by exploring the closest destinations that are within close proximity to the property which include Labuan Supermarket, Labuan Marine Museum, and Sun Mini Mart.

      What are the property's policies for children's bedding at Hotel AIFA?

      Hotel AIFA's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

      When was Hotel AIFA built?

      Hotel AIFA was built in 2012.

      How many floors does Hotel AIFA have?

      Hotel AIFA has a total of 10 floors.

      How long do guests generally stay at Hotel AIFA?

      Verified past guests that have stayed at Hotel AIFA had an average nightly stay of 2 nights at this property.

      What payment options are accepted at Hotel AIFA?

      Hotel AIFA accepts up to 5, with payment card selections such as Visa, American Express, MasterCard, and Cash.

      What do past visitors love most about Hotel AIFA?

      Past visitors that stayed at Hotel AIFA have given this property a rating of 9.05 for its remarkable location as the main highlight for their stay.

      What is the verified guest review consensus about Hotel AIFA's food?

      60.0% of our verified visitor evaluations have given a positive review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Hotel AIFA down in the review.

      What is the average rating that verified Families with young children have given to Hotel AIFA?

      Verified families with young children that have stayed at this property have given Hotel AIFA an average rating of 8.6. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

      What is the typical rating that verified Group travelers have given to Hotel AIFA?

      Past group travelers that have stayed at this property have given Hotel AIFA an average rating of 8.8. You can find more comprehensive customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

      What do local travelers think about Hotel AIFA?

      Verified local visitors that have stayed at this property have given Hotel AIFA an average rating of 8.9. You can look up on more in depth customer ratings, and responses for this property down in the review section.

      What is the closest airport to Hotel AIFA?

      The closest airport to Hotel AIFA is Kota Kinabalu International Airport, 115.0 km away.

      See map

      Explore the neighborhood

      What people love about Hotel AIFA

      • 10

        Exceptional
        Location

        "Clean, spacious and near the jetty"

        FHENNY

        |

        June 1, 2023

      • 8.8

        Excellent
        Cleanliness

        "In room facilities have been updated - new carpet, furniture, smart tv - & the room i stayed in was clean"

        Junidi

        |

        May 23, 2023

      • 9.2

        Exceptional
        Location

        "The location is good."

        SITI

        |

        June 13, 2023

      Property ranking|Compared to 61 Labuan properties
      See all rankings
      Room size
      50 sqm.
      Couples review score
      8.8/10
      Location score
      9.1/10
      Value for money score
      8.4/10
      Bigger than
      93
      %
      of Labuan properties
      Better than
      89
      %
      of Labuan properties
      Better than
      84
      %
      of Labuan properties
      Better than
      79
      %
      of Labuan properties
      Overall rating:

      8.4

      Excellent
      1,302 reviews
      Cleanliness
      8.5
      Facilities
      8.1
      Location
      9.0
      Read all reviews >
      What travelers say they love:
      All the appliances and water pressure was impeccable.
      paranjothi from Malaysia
      Solo traveler
      More about Hotel AIFA

      More about Hotel AIFA

      Hotel AIFA

      Hotel AIFA is the perfect choice for travelers who want to take in the sights and sounds of Labuan. Experience an urban escape in Labuan with a stay at Hotel AIFA, with its exceptional location right in the city center. Not sure what you want to do in Labuan? Keep your choices easy and open and go with the flow when staying at Hotel AIFA, just 1.9 km from Labuan Airport.
      Hotel AIFA provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Labuan even more convenient. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
      The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
      Feel right at home during your stay at Hotel AIFA. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Hotel AIFA include special design features like a separate living room. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
      The hotel also offers bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


      Dining and things to do

      Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel AIFA. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Hotel AIFA is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
      A night in at the hotel's bar can be as fun as a night out with your travel companions. Guest can choose to have groceries delivered to their room at Hotel AIFA, for exceptional convenience and ease of dining.


      Reasons to stay here

      Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 86% of the city's accommodation.
      This accommodation is highly recommended for its location, scoring higher than 83% of other options in the city.
      It's hard to beat the room comfort here, which is rated higher than 86% of other accommodations in Labuan.

      Show less

      Amenities and facilities

      Excellent
      Facilities

      8.1

      Most talked about facilities

      Housekeeping

      22 mentions

      Breakfast

      9 mentions

      Food & Dining

      5 mentions

      Swimming Pool

      3 mentions

      Languages spoken
      • English
      • Chinese [Cantonese]
      • Chinese [Mandarin]
      • Malay
      Accessibility
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Wi-Fi in public areas
      Cleanliness and safety
      • Body thermometer
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Staff trained in safety protocol
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Bar
      • Breakfast [buffet]
      • Breakfast [continental]
      • Coffee shop
      • Grocery delivery
      • Restaurant [halal]
      • Restaurants
      • Room service
      Services and conveniences
      • Concierge
      • Contactless check-in/out
      • Currency exchange
      • Daily housekeeping
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Laundry service
      • Luggage storage
      • Safety deposit boxes
      • Smoking area
      • Xerox/fax in business center
      Access
      • Check-in [24-hour]
      • Exterior corridor
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]
      Getting around
      • Car park [free of charge]
      • Car park [nearby]
      • Car park [on-site]
      • Taxi service
      Available in all rooms
      • Air conditioning
      • Carpeting
      • Closet
      • Coffee/tea maker
      • Complimentary tea
      • Daily housekeeping
      • Desk
      • Free bottled water
      • Free instant coffee
      • Hair dryer
      • Individual air conditioning
      • In-room safe box
      • Ironing facilities
      • Linens
      • Mini bar
      • Mirror
      • Private bathroom
      • Satellite/cable channels
      • Shower
      • Slippers
      • Telephone
      • Toiletries
      • Towels
      • Wake-up service
      • Wi-Fi [free]

      Location

      Jalan Muhibbah, Labuan Main Town, Labuan, Malaysia, 87000
      Exceptional
      Location

      9

      Airports
      • Labuan Airport (LBU) - Malaysia
        1.9 km
      • Brunei International Airport (BWN) - Brunei Darussalam
        50.5 km
      Hospital or clinic
      • Klinic Ramlee & partner
        340 m
      Convenience store
      • Moorthy Mini Market Store
        420 m
      Cash withdrawal
      • ATM
        230 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 3-12 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • This property offers Suite Rooms for non-quarantine guests only. Please contact the property for more information.
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00
      Getting around
      • Distance from city center0km
      • Travel time to airport (minutes)10
      Extras
      • Breakfast charge (unless included in room price)22 MYR
      The property
      • Non-smoking rooms/floorsno
      • Number of bars/lounges1
      • Number of floors10
      • Number of restaurants1
      • Number of rooms 139
      • Year property opened2012
      Parking
      • Daily parking fee0.5 MYR

      Reviews of Hotel AIFA from real guests

      Provided by verified guests of Agoda
      8.4
      Cleanliness8.5
      Facilities8.1
      Location9.0
      Service8.6
      Value for money8.4
      High score for Labuan
      Rating
      9+ Exceptional (157)
      8-9 Excellent (45)
      7-8 Very Good (74)
      6-7 Good (25)
      <6 Below Expectation (34)
      Time of the year
      Mar - May (75)
      Jun - Aug (93)
      Sep - Nov (76)
      Dec - Feb (91)

      Show reviews that mention 

      Showing 335 verified guest comments
      12345
      10.0
      Exceptional
      Valerie from Malaysia
      Family with teens
      Executive Suite
      Stayed 1 night in May 2022

      Executive suite experience”

      Room 902 executive suite is clean except the AC for lounge area is problematic, not cold so we had to open the door of the master bedroom to allow cold air to go in the lounge area. Staff were friendly and very helpful. Encountered a problem with the keycard but the receptionist was quick to help and solved the issue fast. Food is just average, nasi lemak, waffles, cereal etc. Add on breakfast buffet for RM22. Location is awesome! Thanks for the stay!

      Reviewed May 08, 2022

      See room deals

      Dear Ms,Valerie Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities. We will surely work on improving our services & facilities to serve all our valued guests better in the near future. Once again, we apologize for the inconvenience caused and we look forward to welcome you back to Hotel Aifa in the near future. Best Regards, J.Joe

      Responded May 10, 2022
      Hotel AIFA
      10.0
      Exceptional
      Eric from Malaysia
      Solo traveler
      Executive Suite
      Stayed 2 nights in July 2022

      Exceptional”

      AIFA Hotel is surrounded by coffee shops, convenient stores and ATMs. The room was clean, spacious and well maintained furniture. Worth the money.

      Reviewed December 06, 2022

      See room deals

      10.0
      Exceptional
      Norhalim from Brunei Darussalam
      Business traveler
      Deluxe Queen
      Stayed 1 night in November 2022

      Excellent quality hotel”

      Everything perfectly convenient hotel to stay, Hotel situated at heart of shop and restaurants easily walk nearby. A Room viewing to Sea and sunset 🌇.

      Reviewed November 16, 2022

      See room deals

      10.0
      Exceptional
      Julia from Malaysia
      Business traveler
      Deluxe Queen
      Stayed 2 nights in September 2022

      One of the best hotels in Labuan!”

      Really love the room (deluxe queen room). stay here for 2 nights for business trip purposes. their breakfast got a lot of variety, opened as early as 6pm, very strategic place!

      Reviewed October 03, 2022

      See room deals

      10.0
      Exceptional
      rose from Malaysia
      Couple
      Deluxe Twin
      Stayed 1 night in August 2022

      Hotel Bersih,cantik dan selesa”

      i like the staff nice n good,.. the food was so delicious especially the rice❤️ aku suke staff dia,bagus.. makanan pun sedapp,terutama skli nasi nya.. lain kali kalau dtg labuan nak repeat lg stay sini🌹

      Reviewed August 08, 2022

      See room deals

      10.0
      Exceptional
      Ahmad from Malaysia
      Family with young children
      Deluxe Twin
      Stayed 1 night in September 2022

      Exceptional”

      Nice place to stay .Room was very comfortable and big . Location very strategic in the city centre.

      Reviewed September 26, 2022

      See room deals

      10.0
      Exceptional
      Raja from Malaysia
      Business traveler
      Deluxe Queen
      Stayed 2 nights in June 2022

      Nice hotel”

      The room is spacious and clean. So many ammenities around the hotel.

      Reviewed August 05, 2022

      See room deals

      10.0
      Exceptional
      Olivia from Malaysia
      Group
      Deluxe Twin
      Stayed 1 night in May 2022

      Exceptional”

      Clean rooms and good facilities. The breakfast was tasty, and the free wi-fi was also good. Would recommend.

      Reviewed October 01, 2022

      See room deals

      10.0
      Exceptional
      Bibi from Malaysia
      Business traveler
      Deluxe Queen
      Stayed 1 night in February 2022

      Exceptional”

      room spacious and clean. my request please provide prayer rugs in the room so guest no need to call the housekeeping

      Reviewed February 05, 2022

      See room deals

      Dear Ms Bibi, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you for your review and we are truly pleased that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Once again, thank you for your review and we look forward to welcome you back to Hotel Aifa Labuan. Best Regards, Joe

      Responded February 08, 2022
      Hotel AIFA
      10.0
      Exceptional
      Jennyffer from Malaysia
      Business traveler
      Deluxe Twin
      Stayed 3 nights in October 2022

      Amazing stay”

      Excellent hotel & staff. Interior design and bedroom are all superb

      Reviewed October 11, 2022

      See room deals

      10.0
      Exceptional
      YUJI
      Business traveler
      Deluxe Queen
      Stayed 3 nights in January 2022

      Very Nice!”

      The room is very large and clean regardless of low price and the location is very useful!

      Reviewed January 23, 2022

      See room deals

      Dear Mr Yuji, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you for your review and we are truly pleased that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Once again, thank you for your review and we look forward to welcome you back to Hotel Aifa Labuan. Best Regards, Joe

      Responded January 24, 2022
      Hotel AIFA
      10.0
      Exceptional
      HASNAH from Malaysia
      Couple
      Deluxe Queen
      Stayed 1 night in August 2020

      Very Nice Hotel”

      Very nice and very convenient hotel. Close to all area. Hotel room very spacious. Equipped with a lot of facilities (Iron,flashlight and etc.) Hotel Staff are very friendly. Recommended this hotel to those who wish to visit Labuan.

      Reviewed August 27, 2020

      See room deals

      Dear Madam Hasna, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities.We are truly pleased that you are happy with the services, we values all of our guest review as this will help us to improve more not only to you but to other guest as well . Looking forward to welcoming you and your loved ones soon cheers! Best Regards, Joe - Front Office Executive

      Responded September 01, 2020
      Hotel AIFA
      10.0
      Exceptional
      Nooradelina from Malaysia
      Business traveler
      Junior Suite
      Stayed 1 night in November 2022

      Recommended!”

      Recommended hotel to stay in Labuan. Will consider staying here again.

      Reviewed December 01, 2022

      See room deals

      10.0
      Exceptional
      Prem from Malaysia
      Solo traveler
      Junior Suite
      Stayed 2 nights in December 2019

      Staycation In Labuan”

      Hotel Aifa is located at centre of the city and really good to stay as the food is so nice and room is really comfortable for the pay.

      Reviewed January 22, 2020

      See room deals

      Dear Mr/Ms Prem, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities.We are truly pleased that you had a pleasent stay. Looking forward to welcoming you and your loved ones soon! Best Regards, Angeline - Room Reservation

      Responded February 19, 2020
      Hotel AIFA
      10.0
      Exceptional
      inai from Malaysia
      Family with young children
      Deluxe Queen
      Stayed 1 night in October 2022

      Strategic location”

      Suitable for family especially with young children. Thank you Aifa Hotel !

      Reviewed October 09, 2022

      See room deals

      10.0
      Exceptional
      majorie from Malaysia
      Couple
      Deluxe Queen
      Stayed 1 night in February 2022

      Value for money and recommended”

      We love everything about the room especially the bed and shower. The staff is good too.

      Reviewed February 03, 2022

      See room deals

      Dear Ms Majorie, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you for your review and we are truly pleased that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Once again, thank you for your review and we look forward to welcome you back to Hotel Aifa Labuan. Best Regards, Joe

      Responded February 08, 2022
      Hotel AIFA
      10.0
      Exceptional
      Felicity from Malaysia
      Couple
      Deluxe Queen
      Stayed 1 night in February 2020

      Exceptional”

      Can highly recommend the Aida hotel. Excellent location, very clean, superb bedroom and en suite. Lovely staff. Highly rate AAAAA.

      Reviewed February 07, 2020

      See room deals

      Dear Ms Felicity thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities.We are truly pleased that you had a pleasant stay with us. Looking forward to welcoming you and your loved ones soon! Best Regards, Joe - Front Office Executive

      Responded February 15, 2020
      Hotel AIFA
      9.2
      Exceptional
      FAREED from Malaysia
      Family with young children
      Deluxe Twin
      Stayed 1 night in August 2022

      Suggestion ”

      I travel with my 2 children and when we ask the housekeeping to help clean the room before the schedule, they need to get approval from their supervisor on how much is the rate for the service. I just wonder, why they have to charge guest’s request for housekeeping. Hurmm.

      Reviewed October 30, 2022

      See room deals

      9.6
      Exceptional
      Bhojraj from Brunei Darussalam
      Couple
      Executive Suite
      Stayed 1 night in February 2023

      5* Breakfast ”

      Excellent breakfast until late morning with many varieties..

      Reviewed February 04, 2023

      See room deals

      10.0
      Exceptional
      SHIMA from Malaysia
      Family with young children
      Deluxe Twin
      Stayed 1 night in May 2022

      Specious room”

      love this hotel. easy access. middle of town. 5 minutes walking to Jetty

      Reviewed June 03, 2022

      See room deals

      12345
      This is a popular property. Don't miss out!

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