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8.4
Excellent
1,302 reviews
1,302 reviews
"Clean, spacious and near the jetty"
"In room facilities have been updated - new carpet, furniture, smart tv - & the room i stayed in was clean"
"The location is good."
"Perfect location, value for money, flexible, friendly staffs, big room,"
"Room is spacious."
9.0
Exceptional
Location rating score
Hotel AIFA
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Labuan Main Town, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Labuan Airport. This 3-star property features restaurant to make your stay more indulgent and memorable.
Hygiene Plus
Inside city center
Check-in [24-hour]
Excellent breakfast
Free Wi-Fi in all rooms!
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Front desk [24-hour]
Car park
Free Wi-Fi in all rooms!
Luggage storage
Contactless check-in/out
Bar
Restaurants
Coffee shop
10 travelers have booked today.
Value for money | 8.4 |
Distance to city center | 0km |
Location rating | 9.0 |
Nearest airport | Labuan Airport (LBU) - Malaysia |
Distance to airport | 1.9 km |
What points of interest are nearby Hotel AIFA that are in walking distance?
While residing at Hotel AIFA, begin your holiday break by exploring the closest destinations that are within close proximity to the property which include Labuan Supermarket, Labuan Marine Museum, and Sun Mini Mart.
What are the property's policies for children's bedding at Hotel AIFA?
Hotel AIFA's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
When was Hotel AIFA built?
Hotel AIFA was built in 2012.
How many floors does Hotel AIFA have?
Hotel AIFA has a total of 10 floors.
How long do guests generally stay at Hotel AIFA?
Verified past guests that have stayed at Hotel AIFA had an average nightly stay of 2 nights at this property.
What payment options are accepted at Hotel AIFA?
Hotel AIFA accepts up to 5, with payment card selections such as Visa, American Express, MasterCard, and Cash.
What do past visitors love most about Hotel AIFA?
Past visitors that stayed at Hotel AIFA have given this property a rating of 9.05 for its remarkable location as the main highlight for their stay.
What is the verified guest review consensus about Hotel AIFA's food?
60.0% of our verified visitor evaluations have given a positive review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Hotel AIFA down in the review.
What is the average rating that verified Families with young children have given to Hotel AIFA?
Verified families with young children that have stayed at this property have given Hotel AIFA an average rating of 8.6. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Group travelers have given to Hotel AIFA?
Past group travelers that have stayed at this property have given Hotel AIFA an average rating of 8.8. You can find more comprehensive customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
What do local travelers think about Hotel AIFA?
Verified local visitors that have stayed at this property have given Hotel AIFA an average rating of 8.9. You can look up on more in depth customer ratings, and responses for this property down in the review section.
What is the closest airport to Hotel AIFA?
The closest airport to Hotel AIFA is Kota Kinabalu International Airport, 115.0 km away.
10
"Clean, spacious and near the jetty"
FHENNY
|
June 1, 2023
8.8
"In room facilities have been updated - new carpet, furniture, smart tv - & the room i stayed in was clean"
Junidi
|
May 23, 2023
9.2
"The location is good."
SITI
|
June 13, 2023
Hotel AIFA
Hotel AIFA is the perfect choice for travelers who want to take in the sights and sounds of Labuan. Experience an urban escape in Labuan with a stay at Hotel AIFA, with its exceptional location right in the city center. Not sure what you want to do in Labuan? Keep your choices easy and open and go with the flow when staying at Hotel AIFA, just 1.9 km from Labuan Airport.
Hotel AIFA provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Labuan even more convenient. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Hotel AIFA. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Hotel AIFA include special design features like a separate living room. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel AIFA. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Hotel AIFA is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
A night in at the hotel's bar can be as fun as a night out with your travel companions. Guest can choose to have groceries delivered to their room at Hotel AIFA, for exceptional convenience and ease of dining.
Reasons to stay here
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 86% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 83% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 86% of other accommodations in Labuan.
8.1
Housekeeping
22 mentions
Breakfast
9 mentions
Food & Dining
5 mentions
Swimming Pool
3 mentions
9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Free Wi-Fi in all rooms!
Air conditioning
Currency exchange
Daily housekeeping
Executive suite experience”
Room 902 executive suite is clean except the AC for lounge area is problematic, not cold so we had to open the door of the master bedroom to allow cold air to go in the lounge area. Staff were friendly and very helpful. Encountered a problem with the keycard but the receptionist was quick to help and solved the issue fast. Food is just average, nasi lemak, waffles, cereal etc. Add on breakfast buffet for RM22. Location is awesome! Thanks for the stay!
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Dear Ms,Valerie Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities. We will surely work on improving our services & facilities to serve all our valued guests better in the near future. Once again, we apologize for the inconvenience caused and we look forward to welcome you back to Hotel Aifa in the near future. Best Regards, J.Joe
Exceptional”
AIFA Hotel is surrounded by coffee shops, convenient stores and ATMs. The room was clean, spacious and well maintained furniture. Worth the money.
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Excellent quality hotel”
Everything perfectly convenient hotel to stay, Hotel situated at heart of shop and restaurants easily walk nearby. A Room viewing to Sea and sunset 🌇.
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One of the best hotels in Labuan!”
Really love the room (deluxe queen room). stay here for 2 nights for business trip purposes. their breakfast got a lot of variety, opened as early as 6pm, very strategic place!
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Hotel Bersih,cantik dan selesa”
i like the staff nice n good,.. the food was so delicious especially the rice❤️ aku suke staff dia,bagus.. makanan pun sedapp,terutama skli nasi nya.. lain kali kalau dtg labuan nak repeat lg stay sini🌹
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Exceptional”
Nice place to stay .Room was very comfortable and big . Location very strategic in the city centre.
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Nice hotel”
The room is spacious and clean. So many ammenities around the hotel.
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Exceptional”
Clean rooms and good facilities. The breakfast was tasty, and the free wi-fi was also good. Would recommend.
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Exceptional”
room spacious and clean. my request please provide prayer rugs in the room so guest no need to call the housekeeping
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Dear Ms Bibi, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you for your review and we are truly pleased that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Once again, thank you for your review and we look forward to welcome you back to Hotel Aifa Labuan. Best Regards, Joe
Amazing stay”
Excellent hotel & staff. Interior design and bedroom are all superb
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Very Nice!”
The room is very large and clean regardless of low price and the location is very useful!
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Dear Mr Yuji, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you for your review and we are truly pleased that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Once again, thank you for your review and we look forward to welcome you back to Hotel Aifa Labuan. Best Regards, Joe
Very Nice Hotel”
Very nice and very convenient hotel. Close to all area. Hotel room very spacious. Equipped with a lot of facilities (Iron,flashlight and etc.) Hotel Staff are very friendly. Recommended this hotel to those who wish to visit Labuan.
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Dear Madam Hasna, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities.We are truly pleased that you are happy with the services, we values all of our guest review as this will help us to improve more not only to you but to other guest as well . Looking forward to welcoming you and your loved ones soon cheers! Best Regards, Joe - Front Office Executive
Recommended!”
Recommended hotel to stay in Labuan. Will consider staying here again.
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Staycation In Labuan”
Hotel Aifa is located at centre of the city and really good to stay as the food is so nice and room is really comfortable for the pay.
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Dear Mr/Ms Prem, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities.We are truly pleased that you had a pleasent stay. Looking forward to welcoming you and your loved ones soon! Best Regards, Angeline - Room Reservation
Strategic location”
Suitable for family especially with young children. Thank you Aifa Hotel !
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Value for money and recommended”
We love everything about the room especially the bed and shower. The staff is good too.
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Dear Ms Majorie, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you for your review and we are truly pleased that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Once again, thank you for your review and we look forward to welcome you back to Hotel Aifa Labuan. Best Regards, Joe
Exceptional”
Can highly recommend the Aida hotel. Excellent location, very clean, superb bedroom and en suite. Lovely staff. Highly rate AAAAA.
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Dear Ms Felicity thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities.We are truly pleased that you had a pleasant stay with us. Looking forward to welcoming you and your loved ones soon! Best Regards, Joe - Front Office Executive
Suggestion ”
I travel with my 2 children and when we ask the housekeeping to help clean the room before the schedule, they need to get approval from their supervisor on how much is the rate for the service. I just wonder, why they have to charge guest’s request for housekeeping. Hurmm.
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5* Breakfast ”
Excellent breakfast until late morning with many varieties..
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Specious room”
love this hotel. easy access. middle of town. 5 minutes walking to Jetty
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