8.0
Very good
/10
(34 reviews)See what guests said
See map
7.3

Very good

Location rating score

Very good location
Nearby landmarks
Lavandería Autolanka 170 m
Banco de Venezuela, La Candelaria 180 m
Maquita 180 m
Italcambio, La Candelaria 190 m
Banesco, La Candelaria 210 m
Iglesia Nuestra Senora de La Candelaria 220 m
Ipostel, La Candelaria 230 m
Comercial Carrillo 280 m
Cines Unidos, La Candelaria 400 m
Mercado de la Hoyada 450 m
Hotel Alex
Queen Room - Guestroom Hotel Alex
Interior view Hotel Alex
Interior view Hotel Alex
See all 32 photos
Removed from saved list
Free Wi-Fi

Hotel Alex

Equina Ferrenquin a la Cruz, La Candelaria, La Candelaria, Caracas, Venezuela, 1010 - See map
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

  • Daily housekeeping

Value for money8.1
Distance to city center1.0 Km
Location rating7.3

Rooms available at Hotel Alex

Excellent
Room comfort & quality
8.5
Queen Room
Queen Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
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Standard  Room
Standard Room
...
  • Room size: 32 m²/344 ft²
  • Shower
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Regular
Regular
...
  • Shower
  • 1 double bed
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Room Assigned on Arrival
Room Assigned on Arrival
...
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    Superior Single
    Superior Single
    ...
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      Double Twin
      Double Twin
      ...
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        Triple Room
        Triple Room
        ...
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          Room Assigned on Arrival
          Room Assigned on Arrival
          ...
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            Run of House
            Run of House
            ...
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              DOUBLE Doble Superior
              DOUBLE Doble Superior
              ...
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                Overall rating:
                8.0
                Very good
                34 reviews
                Cleanliness
                8.6
                Facilities
                6.0
                Location
                7.3
                Read all reviews >
                More about Hotel Alex

                More about Hotel Alex

                For travelers who want to take in the sights and sounds of Caracas, Hotel Alex is the perfect choice. The city center is merely 1.0 Km away and the airport can be reached within 30 minutes. This modern hotel is in the vicinity of popular city attractions such as Iglesia de la Candelaria, Iglesia Nuestra Senora de La Candelaria, Cines Unidos, La Candelaria.

                Hotel Alex also offers many facilities to enrich your stay in Caracas. A selection of top-class facilities such as 24-hour room service, free Wi-Fi in all rooms, Wi-Fi in public areas, valet parking, car park can be enjoyed at the hotel.

                100 rooms spread over 10 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, desk can be found in selected rooms. The hotel offers wonderful recreational facilities such as fitness center, sauna, spa, massage, steamroom to make your stay truly unforgettable. With an ideal location and facilities to match, Hotel Alex hits the spot in many ways.

                Show less

                Most talked about facilities

                Breakfast
                1 mention
                Taxi
                1 mention
                Housekeeping
                1 mention

                What they offer

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                Food and dining

                Breakfast options

                American

                Restaurants on site

                Restaurant
                Cuisine:Local, Latin American

                Property's guest policies

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                Some helpful facts

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                Reviews of Hotel Alex from real guests

                Provided by verified guests of Agoda
                Agoda Reviews (34)Booking.com Reviews (172)
                8.0
                /
                10
                Cleanliness8.6
                Facilities6.0
                Location7.3
                Room comfort and quality8.5
                Service8.5
                Value for money8.1
                High score for Caracas
                Rating
                9+ Exceptional (9)
                8-9 Excellent (8)
                7-8 Very Good (7)
                6-7 Good (7)
                <6 Below Expectation (2)
                Time of the year
                Mar - May (10)
                Jun - Aug (7)
                Sep - Nov (11)
                Dec - Feb (5)
                All guests (34)
                All languages

                Show reviews that mention 

                Showing 33 verified guest comments
                12
                9.7
                Exceptional
                michael from United States
                Solo traveler
                Regular
                Stayed 3 nights in December 2015

                Traveler”

                Location room servicemen

                My stay was fantastic and great,the service was fast and done professionally

                Reviewed December 12, 2015
                8.0
                Excellent
                Fujihiko from Japan
                Group
                Regular
                Stayed 3 nights in December 2014

                Great Hotel ”

                Great staff, Helman!

                A new hotel in the center of Caracas. Staff were very friendly (the manager Helman was super helpful), our room was clean and the breakfast was nice given that it was free. But the area around the hotel is dangerous and you should not walk outside after the sunset.

                Reviewed December 31, 2014
                9.3
                Exceptional
                michael from United States
                Solo traveler
                Regular
                Stayed 2 nights in October 2014

                good place to stay”

                the room, staff location

                my stay was was excellent, the staff was very helpful in working with me and gave a lot of information on things i can do during my stay

                Reviewed October 27, 2014
                9.3
                Exceptional
                Gudmundur from Iceland
                Solo traveler
                Regular
                Stayed 4 nights in October 2014

                great staff,good location”

                perfect staff,spacious room and location

                I stayed at the hotel for 4 nights. I really enjoy staying there. It was a great staff at the receiption. Special Chris and Hernan. They told me a lot of surrounding. I did day trips that they fixed for me. The location is good and there are cheap taxi everywhere. I will stay there again

                Reviewed October 19, 2014
                9.0
                Exceptional
                Karelia from United States
                Couple
                Regular
                Stayed 3 nights in August 2014

                Great service!”

                The hotel staff was very helpful . The food was great. Comfortable rooms.

                We arrived on a Friday, and the reception desk guy was the nicest and caring person you can ever meet. He went above and beyond to help us deal with an A/C issue we had in our room. The maintenance guy went over immediately after we reported the incident, and we were moved to another room which was perfect. I'd like to point out that the food at the Capoeira restaurant exceeded our expectations. It was absolutely great. Did I mention breakfast was included in the price? The waiters were very kind and their service was excellent! I wish I could go back again soon. We had a great overall experience at Alex Hotel in Caracas.

                Reviewed September 05, 2014
                7.0
                Very good
                Gary from Australia
                Solo traveler
                Regular
                Stayed 3 nights in June 2014

                Classy and comfortable hotel, but poor location”

                Friendly and helpful staff, comfortable room, free gym and breakfast.

                The hotel facilities and the staff were excellent, but it is in a part of Caracas where all the locals advise tourists against venturing outside after 5pm. So if you plan to use taxis to get everywhere when you aren't in the hotel and you want to have good quality for a lower price then it's worth it, otherwise you may want to search for a better location.

                Reviewed August 06, 2014
                6.3
                Good
                RICHARD from United Kingdom
                Solo traveler
                Queen Room
                Stayed 2 nights in October 2013

                Not as near the airport as I would have liked...”

                Cleanliness, helpful reception staff and access to a fitness centre

                I chose Hotel Alex because I wanted a hotel as near Caracas Airport as possible. But it is actually about 50 minutes away by taxi and the fare is around 500 Bolivares ($80 at official rate, $12.50 at black market rate). The hotel is at a fair price from what you get on the Agoda website, but if you can pay in cash when you get there, clearly the price can be either very expensive or very cheap, depending on your method of obtaining cash. I think the restaurant and fitness centre are not actually owned by Hotel Alex as in the case of the restaurant, a voucher is needed for breakfast. The staff do their job fairly enough but friendliness or interest in their customers is non-existent. The neighbourhood is a "definitely do not go out at night" area. So, if you need an airport hotel, this will not offend you, but there could be nearer and better.

                Reviewed November 02, 2013
                7.0
                Very good
                Dian from Indonesia
                Family with teens
                Queen Room
                Stayed 1 night in August 2013

                Clean hotel and in the city center”

                Clean, and very fresh orange juice

                when we come for the second time, everything is good and there is nothing to complain.

                Reviewed August 30, 2013
                7.7
                Very good
                Dian from Indonesia
                Family with teens
                Queen Room
                Stayed 1 night in August 2013

                Clean hotel, comfortable, in the city center”

                clean room, fresh orange juice

                When I stay for second time, I got a better room compare in the first coming. Room 101 with noisy air condition and drainage problem in shower. When I stay the second night at Room 501 everything is Ok

                Reviewed August 30, 2013
                6.0
                John from United States
                Business traveler
                Queen Room
                Stayed 6 nights in June 2013

                nice hotel for the bad area”

                breakfast was very good, price was reasonable, rooms were clean

                The stay was good, although some of the hotel staff did not speak any English and I had trouble comminicating

                Reviewed June 18, 2013
                10.0
                Exceptional
                Valerie from Dominican Republic
                Business traveler
                Queen Room
                Stayed 2 nights in May 2013

                Great”

                Service food
                Reviewed June 01, 2013
                8.7
                Excellent
                Patrick from United States
                Solo traveler
                Queen Room
                Stayed 2 nights in May 2013

                Good”

                Location, internet, cleanliness
                Reviewed May 29, 2013
                3.6
                Antonio from Colombia
                Business traveler
                Regular
                Stayed 3 nights in June 2019

                Acceptable”

                Un hotel que solo dispone de infraestructura, pero ninguna calidad en El servicio. Los ruidos en la habitación son insoportables, al parecer las tuberías de aguas no fueron bien ubicadas y cada vez que accionaban el inodoro o la ducha era todo un concierto de ruidos, al igual que el aire acondicionado. El wifi solo está dispuesto en el lobby y no en las habitaciones y los zancudos en el primer piso disponían de toda libertad. Nada recomendable.

                Reviewed July 01, 2019
                10.0
                Exceptional
                jose from Venezuela
                Family with young children
                Regular
                Stayed 1 night in December 2016

                recomendado ”

                Lo recomiendo , buena atención y buena ubicación

                Reviewed December 06, 2016
                9.3
                Exceptional
                Raul from Argentina
                Family with teens
                Regular
                Stayed 1 night in November 2014

                Hotel muy recomendable”

                Amabilidad del personal, comodidad y limpieza de las habitaciones. Calidad del restaurante

                Es un hotel nuevo, muy confortable, con habitaciones muy luminosas. El restaurante es excelente. El personal es muy amable.

                Reviewed December 16, 2014
                9.0
                Exceptional
                Maritza from Dominican Republic
                Business traveler
                Regular
                Stayed 4 nights in November 2014

                Muy bueno”

                Camida, higiene y atención del personal
                Reviewed November 13, 2014
                9.0
                Exceptional
                carlos from Mexico
                Couple
                Regular
                Stayed 1 night in September 2014

                muy buena opción en Caracas”

                Todo nuevo, gran gimnasio, atención

                pase excelentes momentos aunque la ultima noche el aire acondicionado no enfrio correctamente, estuve 5 noches hospedado.

                Reviewed September 25, 2014
                6.7
                Good
                JUAN from Chile
                Couple
                Regular
                Stayed 1 night in May 2014

                Buen Hotel”

                Desayuno, La habitación y terraza restaurant

                Excelente estadia, buenas instalaciones y comida..

                Reviewed May 03, 2014
                9.7
                Exceptional
                IRIS from Venezuela
                Solo traveler
                Queen Room
                Stayed 1 night in November 2013

                excelente”

                atención, ubicación, confort

                excelente, la atencion del personal es buena, la ubicacion y las instalaciones son muy comodas

                Reviewed November 23, 2013
                6.3
                Good
                miguel from Peru
                Couple
                Queen Room
                Stayed 4 nights in October 2013

                aceptable”

                atención de personal y limpieza

                En general bien, pero la atención en el restaurante es muy mala, los mozos son mal educados.

                Reviewed November 14, 2013
                12
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