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Hotel Alpenroyal
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8.5 Excellent guest rating
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"The location was great and the service was excellent. Will d..."

AzizSwitzerland
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8.8 Excellent location
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8.8Location
Excellent
Based on 462 reviewsSee what guests said
8.5
  • 100 meters to public transportation

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Room choices
Superior Double Room with Matterhorn View
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  • 19 m²/205 ft²
  • Bathtub
  • 2 single beds
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Deluxe Double Room with Matterhorn View
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  • 25 m²/269 ft²
  • Bathtub
  • 2 single beds
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Triple Room
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  • 25 m²/269 ft²
  • Bathtub
  • 3 single beds
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Family Room (2 Adults + 2 Children)
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  • 51 m²/549 ft²
  • Bathtub
  • 1 single bed and 1 king bed...
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Standard Double Room
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  • 17 m²/183 ft²
  • 2 single beds
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Standard Single Room
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  • 13 m²/140 ft²
  • Shower
  • 1 single bed
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More about Hotel Alpenroyal

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Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. A shuttle service from the parking area or from the train station can be provided upon request by the hotel between 8 am and 5 pm and against a surcharge.

Verified guest reviews

Booking.com Reviews (462)Agoda Reviews (9)
7.7
Excellent
Filter by guest type:
Cleanliness8.7
Facilities8.4
Location7.3
Room comfort and quality8.5
Service9.3
Value for money8.2
Provided by verified guests of Agoda
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Showing 7 verified guest comments
7.6
Fernando from Switzerland
Couple
Standard Double Room
Stayed 4 nights in July 2016
Visiting Zermatt
The rooms are nice, and they came with a good breakfast. Was a nice staying for a short time.
Reviewed August 15, 2016
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9.2
Ma from Philippines
Solo traveler
Standard Single Room
Stayed 2 nights in May 2016
Warm place to stay in cold Zermatt
I recommend Hotel Alpenroyal for a place to stay in Zermatt. Although it is quite a hike from the train station/town center, it offers amazing views of the town and the Matterhorn. As soon as you arrive, you can call them and they will pick you up from the station, for free. They do the same when you leave. On a regular basis, the town is a fifteen minute walk, otherwise there's an option to take an elevator across from the hotel that takes five minutes. Walking is pleasurable if you don't mind the incline. My room and bathroom were very clean although I did note a bit of a chemical smell...probably from cleaning liquid. That wasn't a problem because I just had to open the window to air out the room. The staff is very warm and accommodating. When I asked for late check out, they kindly allowed it since the room was still available. They also are very attentive at breakfast (which is part of the package); they make sure you have your drink and that everything is alright.
Reviewed May 30, 2016
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9.3
Po from United Kingdom
Solo traveler
Standard Single Room
Stayed 1 night in May 2015
close to Matterhorn, clean room
Good staff good food and good location
I found difficulty to locate the hotel and I had to ask a few local people . The address is not clearly stated
Reviewed May 31, 2015
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6.3
Andrew from Singapore
Couple
Standard Double Room
Stayed 1 night in September 2013
good value for money
breakfast, nice view of matterhorn, quiet
acceptable. difficult to locate for first timer. call hotel reception, as it provides complimentary mini bus service.
Reviewed September 27, 2013
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9.3
andrew from United Kingdom
Couple
Stayed 3 nights in July 2011
lovely views great location
views large rooms swimming pool
very nice hotel with friendly staff both breakfast and dinner p lenty of options with the set meal good value for money the swimming pool and jacuzzi were great large rooms with great views of the matterhorn plenty to do with all the different cable car options oryou could just go walking
Reviewed July 27, 2011
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10.0
Micheline from Switzerland
Solo traveler
Standard Double Room
Stayed 1 night in July 2016
x
Séjour parfait et un temps magnifique
Reviewed July 21, 2016
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7.7
Philipp from Switzerland
Business traveler
Standard Single Room
Stayed 1 night in February 2015
Geschäftsreise
Receptions service, frühstücksbuffet, Auskunft
Im grossen und ganzen recht gut, ausser dass die Badetücher etwas abgestandeb gerochen haben, und die Frühstücksbedienung ( eine von beide. ) absolut desinteressiert war. Jedoch das Buffet war top, (Qualität und Angebot) sowie auch das Receptionspersonal. Das Zimmer war ebenfalls sauber und reichte völlig aus.
Reviewed February 13, 2015
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