Hotel Alpina Luzern
Hotel Alpina Luzern
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8.8
Excellent

"Spacious room and courteous staff."

Low

|

May 13, 2018

Single - Guestroom Hotel Alpina Luzern
Single - Guestroom
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Lobby Hotel Alpina Luzern
Lobby
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Lobby Hotel Alpina Luzern
Lobby
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Bathroom Hotel Alpina Luzern
Bathroom
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Exceptional
Location
9.1
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What guests are saying:
It was a very pleasant to stay in Hotel Alpina
Awadh from India
Couple
Hotel located very near to the left exit of train station. Help receptionist who high lighted all the places of intererst
choo from Malaysia
Couple
It was very convenient and near the train station.
Nick from Singapore
Family with teens
The room is clean, the location very close to the train station, bus station,easy walking distance to lucerne lake, chapel bridge, old town. The staff very helpful giving us advice where to go, which bus we should take and they are very lovely people.
Civita from Indonesia
Family with teens
good staff and very helpfull.
sanghyuk from South Korea
Business traveler
Great hotel with good service. Staff at front desk is very helpful. Definitely recommend this hotel to everyone.
Sing from Malaysia
Group
every thing is Good.
John from Singapore
Family with teens
Good location, 3 minitues walk from train station. Clean room with nice breakfast at hotel monopol, mother hotel. Staffs are nice and helpful.
perapart from Thailand
Family with teens

Hotel Alpina Luzern

Exceptional location
- 970 meters to the beach
Very good
From 323 reviewsSee what guests said
7.9
/
10
Excellent service
8.0
Recommended by 86% of guests
Value for money7.3
Distance to city center0.1 km
Location rating9.1
Nearest airportZurich Airport (ZRH)
Distance to airport49.9 km
  • 200 meters to public transportation

  • 970 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
7.9
Very good
Room comfort & quality
Superior Double
Superior Double
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Triple Room
Triple Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 3 single beds
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Double Room
Double Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
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Single
Single
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 single bed
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Standard
Standard
...
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    Twin Capacity 1
    Twin Capacity 1
    ...
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      Triple Room (Without Breakfast)
      Triple Room (Without Breakfast)
      ...
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        Standard Double
        Standard Double
        ...
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          Single Standard
          Single Standard
          ...
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            Twin Room (Without Breakfast)
            Twin Room (Without Breakfast)
            ...
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              What people love about the property

              • 9.2
                Exceptional

                "Great location and clean!"

                CHAN

                |

                May 3, 2018

              • 9.6
                Exceptional

                "Location is really great and the room is nice also."

                Kit C.

                |

                January 1, 2018

              • 8.8
                Excellent

                "Decent pricing for good location."

                Mok

                |

                December 3, 2017

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              More about Hotel Alpina Luzern

              More about Hotel Alpina Luzern

              8.0
              Very good

              "Location is superb"

              Nelly I.

              |

              June 8, 2016

              An overview

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What they offer

              8.4
              Excellent

              "Good location, comfortable room"

              Fauris D.

              |

              May 12, 2017

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              Property's guest policies

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              Some helpful facts

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              Real reviews from real guests

              Agoda Reviews (323)Booking.com Reviews (1038)
              7.9
              /
              10
              Cleanliness7.9
              Facilities7.0
              Location9.1
              Room comfort and quality7.9
              Service8.0
              Value for money7.3
              Provided by verified guests of Agoda
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              All guests (323)
              All room types
              Showing 242 verified guest comments
              12345
              8.4
              Excellent
              NORLIZA from Singapore
              Family with teens
              Triple Room
              Stayed 1 night in December 2018
              All about location”
              Location is awesome. It is just about 3 minutes’ walk from Lucerne main train station. Front desk staff attending to my check-in and check-out were friendly and spoke English well. Take note: check-in and check-out are done at their sister hotel, Hotel Monopol. Upon reservation, although I e-mailed to the hotel to make some enquiries prior to my arrival, the staff who attended to my e-mail never once mentioned that check-in was to be done at Hotel Monopol. Although it is just a walking distance between both hotels, to me, it was a hassle because we definitely passed by Hotel Monopol first before we reached Hotel Alpina from the train station. With two pieces of big and heavy luggage, it was definitely a hassle to walk to Hotel Alpina and then, to walk back to Hotel Monopol when we could have just gone straight to Monopol from the train station... Room is as per description in website. Bonus: there is a money-changer exactly opposite the lobby door of Hotel Alpina.
              Reviewed December 09, 2018
              9.2
              Exceptional
              Wanlin from Singapore
              Group
              Triple Room
              Stayed 2 nights in September 2018
              Exceptional”
              We arrived at around 11am and the hotel allowed us to check in early after confirming the room was ready. Staff were all cheerful. A very short walk from the train station. The room is a bit dated but everything works. There's no air conditioning but we were there in September and the air was cool so that was not an issue. Breakfast was at the neighboring Hotel Monopol.
              Reviewed September 16, 2018
              9.6
              Exceptional
              Kit from Hong Kong
              Couple
              Double Room
              Stayed 8 nights in December 2017
              Convenient location”
              It is our second stay in Hotel Alpina and we stayed for 8 nights this time. Location is really great and the room is nice also. But it is slightly inconvenient that we had to go Hotel Monopol for check in as there is no staff in Hotel Alpina reception. I remember there was staff stationed in Hotel Alpina when we stayed there three years ago. There is a bar downstairs and it is really noisy. Our sleep is seriously disturbed as there were people screaming shouting having fun even at 2am. Other than that we still enjoyed our stay in Hotel Alpina very much.
              Reviewed January 01, 2018
              8.0
              Excellent
              Shuk from Malaysia
              Couple
              Double Room
              Stayed 2 nights in June 2013
              Centrally located ”
              Centrally located, next to Lucerne main train station, friendly staff
              My husband and I stayed for 2 nights during our honeymoon. Room was decorated with flowers to welcome us as I made a remark that it was our honeymoon trip. It is a fantastic hotel and highly recommended other than the wifi (which is only accessible at the lobby area) and breakfast at another sister hotel (located 2-3 doors away).
              Reviewed December 26, 2013
              8.3
              Excellent
              Pin from Singapore
              Group
              Double Room
              Stayed 1 night in September 2011
              Lovely hotel”
              clean
              nice friendly staff and the check in was a breeze... we were given an upgrade as the hotel wasnt full that day. there was no air con in the room but it was accepted as a norm. we asked for a fan which was very promptly delivered.
              Reviewed November 23, 2011
              8.7
              Excellent
              Rosida from Hong Kong
              Couple
              Double Room
              Stayed 2 nights in May 2011
              Great location, staffs are very friendly.”
              Breakfast, coffee is very good!
              alpina hotel is a sister hotel of monopol hotel which is very close to each other(1-2 minutes walk). right next to the station. breakfast is at monopol htoel which is very good, i love the coffee and the fresh muselli. room size is ok, bathroom is a little small. hotel staffs are very friendly.
              Reviewed May 22, 2011
              8.7
              Excellent
              Mary from Singapore
              Couple
              Stayed 2 nights in March 2009
              Value for money”
              The best thing about this hotel is the location. It is just across the street from the main Luzern train station. It is actually linked to the Monopol hotel which is 4 star,abt 5 meters away, and the breakfast was served over there. The spread was fine and staff are all so friendly. As for the hotel interior, spacious and clean with decent shower system. Spacious balcony where you can chill and people watch downstairs (but the weather was freezing so didn't really get to enjoy it).
              Lift a bit small but very interesting (guess that's the only thing i can think of).
              On the whole, definitely a place to stay. Fantastic location, with nearby train station and reachable tourist attraction like the famous keppelbruke and the old town and the bridge can be quite a sight too! Very value for money and there's actually a mini pub just downstairs of the hotel which you can chill out at.
              Reviewed March 25, 2009
              7.6
              Very good
              Elena from United States
              Couple
              Double Room
              Stayed 2 nights in November 2018
              Great location right next to train station. ”
              It was centrally located and easy to walk to the lake and shops.
              Reviewed December 04, 2018
              10.0
              Exceptional
              Ariel from Israel
              Couple
              Double Room
              Stayed 2 nights in May 2018
              Surprisingly a good hotel”
              Alpina located right near the train station but the area looks good, safe, and surprisingly pretty quite at night. Book breakfast as well as everything else will be more expensive compared to what you get. City center is a 5 min walk though i prefered to use the station more often to get quickly to the country side. The staff is nice and helpful (especially Claudia who gave us good tips and was very nice.. And cute! :)
              Reviewed May 15, 2018
              2.0
              Yon from Malaysia
              Couple
              Double Room
              Stayed 5 nights in April 2018
              Awful Hotel”
              When I reach the hotel, the door is locked with a Notice, asking to walk in another hotel to check-in. When I check-in, the room conditions are awful. No reception, No light, the elevator is terrible. Finally, I moved to Monopol Hotel (4 Star) which I check-in. But paid CHF20 more per nite.
              Reviewed April 16, 2018
              2.0
              JONGSUK from South Korea
              Couple
              Double Room
              Stayed 1 night in September 2018
              don't reserve here”
              very loud
              Reviewed September 30, 2018
              6.4
              Good
              Kevin from United States
              Couple
              Double Room
              Stayed 1 night in July 2018
              Never saw a room at the Alpina”
              I carefully researched rooms and chose the Alpina, but was 'upgraded' to the Monopol even though I begged not to be. The Alpina is on a quiet street and seems the better property for sleeping, but who knows? For the second time I stayed at the nearby Monopol with a super hot room that was blasted with street noise all day and night. We had two portable fans on but still could not close the window due the temperature, and so listened to motorcycles and car horns all night, even though we were on the top floor. It is an iconic hotel in Lucerne, but I neither booked the Monopol nor wished to stay there. One thing: the staff is excellent and extremely helpful, but I would never stay there again between the months of May and October. I am sure it is a fine property when the weather is cooler.
              Reviewed August 08, 2018
              8.8
              Excellent
              Low from Malaysia
              Couple
              Double Room
              Stayed 2 nights in May 2018
              Excellent location ”
              Very near to railway station. Spacious room and courteous staff. Downside: corridors have cigarette smoke smell & you can hear the creaking wooden floor when someone walks upstairs.
              Reviewed May 13, 2018
              9.2
              Exceptional
              Keith from Canada
              Solo traveler
              Double Room
              Stayed 2 nights in December 2016
              Really convenient location”
              The location was unbeatable. There were no staff at the hotel, as check in and all other queries were made at the connecting hotel monocle. The staff were very helpful. There was stench of cigarettes at the hotel lobby, thankfully there were no cigarette smells in the room. I think some guests were smoking even though the room was non smoking as the smell seeped into our room during the night. Overall, if you want a convenient place to stay at, this is the place.
              Reviewed January 03, 2017
              6.0
              widjanarko from Indonesia
              Couple
              Double Room
              Stayed 2 nights in April 2016
              Historical Building and not allowed to be equiped with new stuff?”
              This is a hotel without airconditioning and no coffe / tea maker available. They just provide a standing fan in the room. The reason was this is a Historical Building and they can't bear the risk if something bad happened due to ari conditioning installation or coffe tea maker. Which is ridicilous. All of the equipment are using electricity which can be controlled. Breakfast variety and taste is average but the location just across the main train station is the leverage value of this hotel. So convenient, since lot's of convenience stores around.
              Reviewed August 20, 2016
              8.4
              Excellent
              Medahalli from India
              Couple
              Double Room
              Stayed 1 night in July 2016
              expensive, no coffee/tea facility”
              Very happy with friendly staff. Location could not be better. Cleanliness is excellent. But the cost was excessive I thought. Also They do not provide coffee/tea facility in the room. Check in time of 3 pm is a too late in my opinion. In our case we reached there at 12:20 and they could give us a room in 20 minutes.
              Reviewed July 16, 2016
              9.2
              Exceptional
              Civita from Indonesia
              Family with teens
              Double Room
              Stayed 2 nights in May 2016
              Great people”
              The room is clean, the location very close to the train station, bus station,easy walking distance to lucerne lake, chapel bridge, old town. The staff very helpful giving us advice where to go, which bus we should take and they are very lovely people.
              Reviewed May 15, 2016
              8.3
              Excellent
              Swee from Malaysia
              Couple
              Double Room
              Stayed 4 nights in October 2015
              Enjoyed our stay at Monopol Hotel !”
              Location. Very comfortable room. Friendly and helpful staff.
              I am reviewing our stay at Hotel Monopol and not Alpina because we were upgraded to Monopol which was a very pleasant surprise. Monopol is a beautiful and clean hotel. Location is excellent (only 2 minute walk to main train station) Room was spacious and overlooking the lake. Hotel staff was very helpful and friendly.Service was tip top. Perhaps the hotel management would like to consider having coffee making facility in the room instead of having to go to the fourth floor pantry to obtain hot water. Other than that, our stay at Monopol was memorable. We would stay at this hotel on our next visit to Luzern.
              Reviewed November 12, 2015
              8.0
              Excellent
              Kuan from Malaysia
              Couple
              Double Room
              Stayed 2 nights in August 2013
              Convenient Place”
              Convenient location to the train station, the price and the value
              We had a great time at the hotel. Although it was only for two days, the convenient location ensured that we didn't have to walk far to get around in Lucerne. The only inconvenience, no eating facilities, in which we have to share with the hotel (the expensive sister hotel) next door. Otherwise, no complaints at all with the rooms. The lifts could be a little claustrophobic for the uninitiated.
              Reviewed December 21, 2013
              9.7
              Exceptional
              Ly from Australia
              Couple
              Double Room
              Stayed 2 nights in October 2013
              Central location right next to the main Railway”
              Location, room size, cleanliness
              My husband and I stayed for 2 nights. We had a balcony which had a view of the mountain which was great. Room size was big, bathroom was clean and modern. We enjoyed our stay thoroughly. Only downfall is Internet use was only in the lobby downstairs. Other than that it was a fantastic hotel and highly recommended.
              Reviewed October 18, 2013
              12345
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              Hotel Alpina Luzern
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              • Exceptional location
              • Luzern Train Station is within 0.2 km