Hotel Alta Vista
Hotel Alta Vista
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"Hotel, great room and exceptional service."

Vidanelage

|

January 21, 2018

Standard Rooms - Guestroom Hotel Alta Vista
Standard Rooms - Guestroom
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Lobby Hotel Alta Vista
Lobby
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Interior view Hotel Alta Vista
Interior view
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Interior view Hotel Alta Vista
Interior view
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Excellent
Location
8.2
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Very good
From 74 reviewsSee what guests said
7.1
/
10
Very good service
7.5
Value for money6.5
Distance to city center0.50 Km
Location rating8.2
Nearest airportMattala Rajapaksa International Airport (HRI)
Distance to airport65.4 km
  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Balcony/terrace

  • Garden

Room choices
Luxury Room
Luxury Room
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 1 single bed and 2 double b...
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Standard Rooms
Standard Rooms
...
  • Room size: 38 m²/409 ft²
  • Mountain view
  • 1 single bed and 2 double b...
Enter dates to see prices
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More about Hotel Alta Vista

More about Hotel Alta Vista

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"The staff is INCREDIBLE!!!!"

Katherine

|

March 14, 2016

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (74)Booking.com Reviews (64)
7.1
/
10
Cleanliness7.5
Facilities6.9
Location8.2
Room comfort and quality6.3
Service7.5
Value for money6.5
Provided by verified guests of Agoda
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All guests (74)
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Showing 61 verified guest comments
1234
9.2
Exceptional
Kate from Australia
Couple
Standard Rooms
Stayed 3 nights in July 2018
Exceptional”
This hotel is conveniently located in the centre of Ella amongst all the restaurants and bars. The bedroom, bathroom and balcony are decent size and all very clean. The staff are extremely friendly and helpful. The driveway is quite steep but totally worth it especially noting it is literally next to everything so you don’t have to walk far at all! Breakfast was great!
Reviewed August 03, 2018
6.0
DAVID from Israel
Family with teens
Luxury Room
Stayed 2 nights in July 2018
Great location, old hotel ”
The hotel is situated in the main street of Ella, but it's very quiet. We take the luxury rooms, they have air conditions, in the room no fridge, very basic amenities. The room was old style furniture, the bed not so comfortable. I think the value of the money is not correct. The staff is attentive and try there best
Reviewed July 24, 2018
5.6
dacheng from China
Couple
Standard Rooms
Stayed 2 nights in February 2018
Above average”
great location, huge room, quite cheap. but the hotel seems has to staff at all. The hotel manager is the only person does everything for everybody. sometimes when you want to get a coffee, you will have to wait until he finish serving all other guests from the hotel. and he is the only person can speak English at the hotel. The hotel has no coffee, food or any other service you may need during your stay. but again, it is quite cheap and the rooms are big.
Reviewed April 26, 2018
6.8
Good
sheena from Malaysia
Group
Standard Rooms
Stayed 1 night in April 2018
Great Location in the city but poor WiFi and management ”
Pros: Location, new and clean large rooms Cons: water was shut down as we requested late check out. No A/C, no one at the main reception area- have to walk up to find them, patchy WiFi in room, no transport/did not help to get tuk tuk.
Reviewed April 25, 2018
4.0
Tertius from United Kingdom
Couple
Luxury Room
Stayed 1 night in March 2018
Abysmal establishment, much better options elsewhere for less money. ”
Alta Vista - walking distance from train station. A ten min walk, then up a really steep hill so not fit for elderly or heavy luggage. Rooms are stark but clean, two 3/4 beds with wafer thin mattresses, one pillow, one thin blanket & a sheet. Bathroom and room is big, hot water lasts about 3 mins. Air con works well. Breakfast - it’s a mystery as you don’t get a menu or someone that speaks English well enough to say more than coffee, tea, omelette spicy?Toast arrives after a plate of fruit, but no cutlery or plates. I resort to placing a slice of toast on the table and gesturing until the server finally figures out plates and cutlery for 2 is required. Bless! Omelette, dry toast(they forgot butter or jam), quite forlorn looking. That’s it.Nothing else. Wouldn’t stay here willingly. It’s basic to the extreme & not good value for money. WiFi advertised- but not available in rooms &when you do get online sporadically, nothing loads. Overall a terrible place - go elsewhere.
Reviewed March 24, 2018
3.6
Kristine from Denmark
Group
Luxury Room
Stayed 2 nights in January 2018
disappointing”
There were no internet in our room, only in the reception. The water pressure was bad. Lots of moskitoes. Steep hill to get there. The staff were not friendly.
Reviewed January 25, 2018
10.0
Exceptional
Vidanelage from Sri Lanka
Couple
Luxury Room
Stayed 2 nights in January 2018
Amazing service”
It was our first visit to Ella. The Manager at this hotel was exception in his service. Always obliging with a huge smile. We felt so much at home. great. hotel, great room and exceptional service. amazing breakfast too. highly recommend staying at this very convenienntly located place.
Reviewed January 21, 2018
6.4
Good
Lean from Malaysia
Group
Standard Rooms
Stayed 1 night in January 2018
Good”
At least breakfast should be provided with the rate paid.
Reviewed January 20, 2018
10.0
Exceptional
josh from United States
Group
Luxury Room
Stayed 2 nights in January 2018
Wonderful stay with friendly staff”
Lovely view of Ella from the large balcony.
Reviewed January 17, 2018
10.0
Exceptional
Richard from United States
Couple
Standard Rooms
Stayed 2 nights in January 2018
Spectacular view, outstanding service, large, clean, comfortable rooms, good breakfast! ”
From the moment we arrived, we were made to feel welcomed. Nandana, the manager greeted us & took us to our room & made sure we had what we needed. We were enchanted by the amazing view of Ella from our room! Wow, spectacular view! The room was large, clean, & comfortable. It had a sitting area & balcony with chairs to sit & enjoy the view. Needless to say, we slept well. The following morning, we enjoyed our fruit smoothie, coffee, tea, a plate of fresh fruit, toast with butter & jam, and our omelettes. Nandana kindly showed us photos of some of the sight to visit in Ella & fully answered all our questions. When it was time for us to leave Ella, Nandana arranged a driver for us at a discounted price. We highly recommend Hotel Alta Vista & hope to return again! Thank you Nandana for going above & beyond & making sure we were happy & comfortable!
Reviewed January 16, 2018
9.6
Exceptional
Emily-Rose from Australia
Couple
Standard Rooms
Stayed 2 nights in January 2018
Great location friendly staff”
We had 2 nights here. The location is great it’s in the Main Street but just up a drive way so you still don’t get the noise of the cars and Tuk Tuks and loud music. Morris and Nandana are very helpful and organised tours and helped us with anything we needed. Breakfast was yummy too
Reviewed January 11, 2018
Dear Emily, Thank you so much to spending time to review us. We are very happy to hear that you liked the location of our hotel and the peaceful environment. We are very glad that we could be a help to you. it's so sweet to hear that you love our breakfast. Your review certainly made us proud. Thank you. Please do visit us again next time when you travel to Sri Lanka. Wish you all the best, Loving regards, From All at hotel Alta Vista
Responded January 13, 2018
Hotel Alta Vista
7.6
Very good
Abhishek
Group
Standard Rooms
Stayed 2 nights in December 2017
Worthwhile Stay”
I had booked a room for 3 people for 2 days as we were planned for a trek at Ella. The Hotel is situated on the top & all you have to do is climb up, up & up right from the main road. So you might as well feel the trekking vibes already. However, the view from our 6th floor was amazing. The room was spacious enough to accommodate 3 of us. We were all provided 3 single beds. Bathroom was very spacious. Room had a decent balcony. The staff was very helpful & courteous. We didn't have food at the hotel so can't comment on that. The only drawback that I felt was lack of a locker in the room. Overall it was a decent+ stay & would recommend it.
Reviewed January 03, 2018
6.4
Good
Melissa from New Zealand
Couple
Luxury Room
Stayed 1 night in December 2017
Very average accommodation ”
This was the most expensive accommodation we stayed in, before we got to the beaches, and it was the worst. The rooms were big, but had three beds in them which made them feel dorm like. It’s also a big hike to get to the hotel, although it is centrally located. We stayed in a luxury room, and it was far from that.
Reviewed December 31, 2017
7.6
Very good
Suthakar from Sri Lanka
Group
Standard Rooms
Stayed 2 nights in December 2017
Only advantage is situated in central Ella”
The view was really good. We got the room on 4th floor and we have to walk because no elevator there. Free wi-fi only in lobby.
Reviewed December 28, 2017
6.0
Mohamed from Sri Lanka
Group
Luxury Room
Stayed 1 night in August 2017
price needs to be fair”
i paid 75 $ for Room only for a triple Room which is really absurd pricing, it would be justified if ther was a elevator, we had to climb about 3 or 4 Floors which was so difficult after a long day. Room is Spacious and bathroom was big as well, but there isnt any big view from this Hotel, as this is located in the Ella City. Staff was helpful but they seriously are short of staff, it took 20 mins to get our luggages to the car. The road to the Hotel is very Steep. please avoid paying more than 60$ , fhere are better options
Reviewed December 13, 2017
6.8
Good
Tristan from Australia
Couple
Standard Rooms
Stayed 2 nights in January 2017
Ok”
Booked a 'standard room' which turned out to have 3 singles. Pretty annoying. Very noisy, as there are open air vents in the door and bathroom leading directly to the reception area. Also the hot water only lasts a couple minutes. On the upside, it was fairly clean and well located if you don't mind the walk up the hill.
Reviewed January 05, 2017
7.2
Very good
edouard from France
Family with teens
Standard Rooms
Stayed 1 night in December 2016
simple place, a bit pricey, not easy to access”
Ella town is not very pleasant by itself with a main road full of bar and shop. being a little away of it is nice to ensure quietness but be prepared to a short but very step walk to reach the hotel. room size is nice, more towels would be nice, staff is almost absent, so are the facilities. simple but tasty breakfast. a bit expensive for the value, probably cheaper out of peak season
Reviewed January 03, 2017
4.8
Rockwood from United States
Family with teens
Standard Rooms
Stayed 2 nights in December 2016
Here's what they don't tell you”
Situated right next to the largest dell-phone tower in Ella the Hotel Alta Vista is located at the end of a long step driveway. (100m+ at 8-10% grade) overlooking The Ella Strip; which is a tourist magnet with the typical scenarios playing out in the cafes and bars below...
Reviewed December 30, 2016
6.4
Good
Mathialagan from Singapore
Family with teens
Standard Rooms
Stayed 1 night in July 2016
Convenient but basic”
Very basic facilities for what you pay for in the area
Reviewed July 22, 2016
4.8
EFSTATHIOS from Greece
Solo traveler
Standard Rooms
Stayed 1 night in May 2016
1 star hotel”
Poor breakfast.very low standards
Reviewed May 10, 2016
1234
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