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Hotel Alta Vista

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Good6.8
Based on 48 reviews
Hotel Alta Vista
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8.0 Very good location
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8.0Location
  • Daily housekeeping

  • Balcony/terrace

  • Room service [24-hour]

  • Garden

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Luxury Room
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  • Mountain view
  • 40 m²/431 ft²
  • 1 single bed and 2 double b...
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Standard Rooms
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  • Mountain view
  • 38 m²/409 ft²
  • 1 single bed and 2 double b...
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Verified guest reviews

Agoda Reviews (48)Booking.com Reviews (11)
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Cleanliness7.2
Facilities6.6
Location8.0
Room comfort and quality6.3
Service7.1
Value for money6.2
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12345
6.8
Tristan from Australia
Couple
Standard Rooms
Stayed 2 nights in January 2017
Ok
Booked a 'standard room' which turned out to have 3 singles. Pretty annoying. Very noisy, as there are open air vents in the door and bathroom leading directly to the reception area. Also the hot water only lasts a couple minutes. On the upside, it was fairly clean and well located if you don't mind the walk up the hill.
Reviewed January 05, 2017
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7.2
edouard from France
Family with teens
Standard Rooms
Stayed 1 night in December 2016
simple place, a bit pricey, not easy to access
Ella town is not very pleasant by itself with a main road full of bar and shop. being a little away of it is nice to ensure quietness but be prepared to a short but very step walk to reach the hotel. room size is nice, more towels would be nice, staff is almost absent, so are the facilities. simple but tasty breakfast. a bit expensive for the value, probably cheaper out of peak season
Reviewed January 03, 2017
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4.8
Rockwood from United States
Family with teens
Standard Rooms
Stayed 2 nights in December 2016
Here's what they don't tell you
Situated right next to the largest dell-phone tower in Ella the Hotel Alta Vista is located at the end of a long step driveway. (100m+ at 8-10% grade) overlooking The Ella Strip; which is a tourist magnet with the typical scenarios playing out in the cafes and bars below...
Reviewed December 30, 2016
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6.4
Mathialagan from Singapore
Family with teens
Standard Rooms
Stayed 1 night in July 2016
Convenient but basic
Very basic facilities for what you pay for in the area
Reviewed July 22, 2016
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4.8
EFSTATHIOS from Greece
Solo traveler
Standard Rooms
Stayed 1 night in May 2016
1 star hotel
Poor breakfast.very low standards
Reviewed May 10, 2016
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9.6
Katherine from United States
Solo traveler
Standard Rooms
Stayed 1 night in March 2016
Great place to stay in Ella!! I will be back!
The staff is INCREDIBLE!!!! Lovely location and it just felt so great to be there, comfortable, clean, easy!
Reviewed March 14, 2016
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4.0
mohamed from Oman
Family with young children
Standard Rooms
Stayed 4 nights in August 2015
the bad hotel management
the balcony
hi when i arrived with my family we felt that ell is not the place we looking for so we decide to stay tow night the hotel manger was not helpful at all when i ask for help at list companset me at list with meals by the way the hotel was full and people coming asking for rooms my room was full of cooking smell we they cook any way we let after tow night i will never recommend any body for this hotel
Reviewed August 31, 2015
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7.0
Beng from Malaysia
Couple
Standard Rooms
Stayed 1 night in February 2015
near to train station, shops and restaurants
big room, good location, attentive staff
overall was good. staff was helpful. around 15min walk to the entrance of little adam's peak. and about 10min walk to train station.
Reviewed March 17, 2015
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2.3
Fatima from United States
Couple
Standard Rooms
Stayed 1 night in December 2014
Not a 3 star hotel!
Extremely cold climate, and no heating! Food orders were wrong! Staff were clueless about hotel etiquette - for instance, I believe the soap was used, and they thought that was normal. Hot water ran out in 5 minutes. The worst part was sleeping in cold rooms! This place needs to be shut down.
Reviewed January 01, 2015
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7.0
Trylon from Australia
Solo traveler
Standard Rooms
Stayed 1 night in July 2014
Basic accommodation in the middle of town.
Friendly staff, central location, cheap price
My stay at Hotel Alta Vista was ok. It was the off season so the price was cheap but I would not pay anymore than the off season prices to stay there again. They promised wifi in rooms but my friends staying in the units above mine did not have wifi. Also they did not have airconditioning in my room which was ok for me given the fact that Ella has a bit of a lower temperature anyways. The showers are very basic and did not have much pressure. They also did not have shampoo included as well. Did not try the meal service at the hotel. Staff are helpful with bringing bags up the stairs as there is no lift. The staff are very friendly and the rooms are spacious with comfortable beds. I did find a few mosquitoes in the room but that is perhaps unavoidable while traveling in Sri Lanka. Basically very basic rooms with the hotel located in the centre of town which makes it a convenient location. Note the hotel is located at the top of a very steep driveway. The hotel also included free accommodation for your driver if you have hired one which is nice.
Reviewed July 27, 2014
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Hotel Alta Vista
|Good 6.8
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