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Exceptional9.1
Based on27reviews
Hotel Altstadt Vienna
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9.0 Excellent location
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9.0Location
  • Free Wi-Fi in all rooms

  • Daily housekeeping

  • Bar

  • Airport transfer

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Nearest essentials

  • Airports
    • 18 km
    • Vienna International Airport (VIE)
    • 41 km
    • Wiener Neustadt East Airport
  • Bus and rail stations
    • 1.4 km
    • Wien Westbahnhof Train Station
    • 1.4 km
    • Karlsplatz Underground Station
  • Hospital or clinic
    • 1.3 km
    • Sankt Anna-Kinderspital
  • Pharmacy
    • 1.5 km
    • St. Nikolaus Pharmacy
  • Convenience store
    • 450 m
    • Denn's Biomarkt Store
  • Cash withdrawal
    • 200 m
    • ATM

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Verified traveler reviews

Agoda Reviews (27)
Booking.com Reviews (640)

7.9

Filter by traveler type
Exceptional
  • Cleanliness 9.3
  • Facilities 9.2
  • Location 9.0
  • Room comfort and quality 8.8
  • Service 9.6
  • Value for money 8.7
Exceptional
based on 3 reviews
  • Cleanliness 9.3
  • Facilities 9.0
  • Location 8.7
  • Room comfort and quality 10.0
  • Service 9.3
  • Value for money 8.7
  • Cleanliness 9.2
  • Facilities 9.0
  • Location 8.9
  • Room comfort and quality 8.8
  • Service 9.6
  • Value for money 8.5
Exceptional
based on 2 reviews
  • Cleanliness 9.0
  • Facilities 10.0
  • Location 10.0
  • Room comfort and quality 8.0
  • Service 10.0
  • Value for money 9.0
Exceptional
based on 2 reviews
  • Cleanliness 10.0
  • Facilities 10.0
  • Location 10.0
  • Service 10.0
  • Value for money 10.0
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  • Business Single Room
  • Deluxe Double Room
  • Double Room
  • Junior Suite

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10.0
Paul from United Kingdom
Couple
Deluxe Double Room
Stayed 2 nights in May 2017
Brilliant and exceptional”
Had trouble with switching lights on/off
Reviewed May 19, 2017
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6.8
Mel from United Kingdom
Couple
Deluxe Double Room
Stayed 3 nights in April 2017
Fantastic breakfast ”
Although we liked the hotel and thought it was good value (due to the breakfast) the rooms need to be updated and cleaned better. The top of the bed and lamps were really dusty and there were splatters of water from the sink all over the bathroom wall. A simple lick of paint and updating lamps would do the trick, we were in the chocolate room (36). We did love the breakfast room and options that were all inclusive. Couldn't find staff when we needed them and they don't do feather pillows so a little bit of an uncomfortable sleep for a 4 star hotel. Location is great.
Reviewed April 18, 2017
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7.6
David from United Kingdom
Couple
Junior Suite
Stayed 3 nights in March 2017
Fine but good be better”
Hotel common parts were being refurbished whilst we were there which was disappointing. Would not have stayed had we known. No greeting on arrival or anyone to tell tired travelliers to make their way to first floor reception. Bedroom and bathroom very nicely appointed and comfortable although oddly no mirrors in bedroom or ante-hall. Staff very friendly and helpful. Breakfast excellent;'Teatime' was not. Good postion in Vienna. A good hotel but could be better with more thought to the customer experience.
Reviewed April 11, 2017
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9.6
Nicola from United Kingdom
Couple
Deluxe Double Room
Stayed 2 nights in March 2017
Excellent central location with very friendly staff”
Had a lovely two night stay here. We were able to check in a couple of hour early and the staff could not have been more helpful. The location is great with loads of restaurants and sightseeing a stones throw away. The breakfast was very good and complementary afternoon tea and cake was a real bonus.
Reviewed March 08, 2017
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10.0
Gilda from Canada
Couple
Double Room
Stayed 3 nights in October 2016
Loved it”
A very special place, that makes you happy to travel.
Reviewed October 29, 2016
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9.6
Peter from Canada
Couple
Deluxe Double Room
Stayed 5 nights in September 2016
Fantastic hotel with the best breakfast in Austria”
Excellent location with friendly and helpful staff. Great room.
Reviewed October 11, 2016
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9.6
Michael from United States
Couple
Deluxe Double Room
Stayed 3 nights in September 2016
Great Hotel”
Hotel was great from staff to facilities. The room was clean and spacious. Breakfast had numerous offerings with choice of made to order hot items daily. Would definitely stay again.
Reviewed September 08, 2016
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10.0
Nancy from United States
Family with teens
Double Room
Stayed 2 nights in July 2016
Sublime hotel - our highest recommendation”
This small hotel is a lovely, utterly charming place to stay, and an excellent value. The staff couldn't have been nicer. We had signed up for a daytrip to Melk Abbey and needed to confirm at the last minute. The staff went out of their way to call the tour company and made sure we would be picked up in front of the hotel the next morning. The breakfast was a wonderful array of fresh fruits, meats, pastries, custom-made omelets, vegetables, etc. The hotel combines old world sensibility with modern comforts and amenities (and some wonderful paintings!) It's located in a quiet, historic neighborhood near Volkstheater and is walking distance to the Museum Quarter.
Reviewed August 05, 2016
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8.0
Kenneth from Australia
Business traveler
Double Room
Stayed 5 nights in May 2016
Great for leisure travellers.”
Kind staff who allowed early check-in which was much appreciated after a 24-hour flight from Australia. Breakfast was good as other guests have mentioned. Only managed to enjoy the afternoon tea once (because of work commitments) and it was a pleasant experience. Having a few more powerpoints in the room would be useful as guests tend to have a few devices. Free Wifi can be a bit slow at times which can be a problem if you are a business traveller. Overall, it was a pleasant stay and staff were helpful, efficient and aimed to please.
Reviewed May 29, 2016
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9.3
Juliette from Australia
Couple
Deluxe Double Room
Stayed 3 nights in October 2015
Beautiful gem just outside the center”
Breakfast, the shower and the wonderful staff
Beautiful unique hotel in a great location just 20 minutes walk to the heart of the city. Really close to all the great museums. The room was very nice with a great shower! Breakfast was also a treat with all the things you could want, including eggs made to order. Staff were extremely helpful. I'll definitely be back in my next visit.
Reviewed October 13, 2015
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