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Guestroom, Small Luxury Hotel Altstadt Vienna in Vienna
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Lobby, Small Luxury Hotel Altstadt Vienna in Vienna
Interior view, Small Luxury Hotel Altstadt Vienna in Vienna
Interior view, Small Luxury Hotel Altstadt Vienna in Vienna
Small Luxury Hotel Altstadt Vienna

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9.3

Exceptional

1,004 reviews

1,004 reviews

Breakfast10
Housekeeping7
See map
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Dock 7
20 m
Uppers & Downers Store
150 m
teremok
150 m
Ninali
170 m
NOBNOBs Die Wiener Bonbon Manufaktur
190 m
Popular landmarks
Kunsthistorisches Museum Vienna
740 m
The Hofburg
1.1 km
Wiener Staatsoper
1.3 km
Historic Center of Vienna
1.4 km
St. Stephen's Cathedral
1.7 km
Closest landmarks
Dr. med. univ. Emanuel Mirea
110 m
Dr. Alfred Berger - HNO-Arzt
160 m
Speed Connect
210 m
Walfisch-Apotheke
210 m
Optimum
230 m

Small Luxury Hotel Altstadt Vienna

Kirchengasse 41, 07. Neubau, Vienna, Austria, 1070 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in 07. Neubau, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Schonbrunn Palace. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

Sparkling clean

570 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Game room

Pets allowed

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Vienna every 3 minutes on Agoda.com
Value for money9.0
Distance to city center1.5 km
Location rating8.9
Nearest airportVienna International Airport (VIE) - Austria
Distance to airport19.5 km

Rooms available at Small Luxury Hotel Altstadt Vienna

Excellent
Room comfort & quality

8.8

Deluxe Two-Bedroom Suite
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 2 king beds
Enter dates to see prices
Double Room Large
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Large Suite
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 king bed and 1 single bed
Enter dates to see prices
Large Double Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Medium Suite
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Medium Double Room
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
United Nations Extra Large Suite
...
  • Room size: 110 m²/1184 ft²
  • Non-smoking
  • 2 king beds
Enter dates to see prices
Business Suite
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Suite Medium
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Extra Large Suite
...
  • Room size: 55 m²/592 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What type of non-water sports and outdoor activities are readily available at Small Luxury Hotel Altstadt Vienna?

Small Luxury Hotel Altstadt Vienna includes non-water sport and outdoor activities such as bicycle rental for you to take joy in.

Does Small Luxury Hotel Altstadt Vienna offer an option for contactless check-in and check-out?

At Small Luxury Hotel Altstadt Vienna, guests can take part in contactless check-in and check-out option provided by this property for your benefit and safety.

What are the property's policies for children's bedding at Small Luxury Hotel Altstadt Vienna?

Small Luxury Hotel Altstadt Vienna's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

At what time of the year is Small Luxury Hotel Altstadt Vienna most popular?

Small Luxury Hotel Altstadt Vienna's most popular month where verified guests have stayed the most is in August.

In which languages can Small Luxury Hotel Altstadt Vienna's personnel communicate?

Small Luxury Hotel Altstadt Vienna can converse in 6 languages and supports popular languages such as English and Spanish for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What is the verified guest review consensus about Small Luxury Hotel Altstadt Vienna's spa?

73.0% of our verified customer assessments have given a positive review and comments about this property's spa. You can look up on more detailed customer reviews, and comments for Small Luxury Hotel Altstadt Vienna down in the review section.

What is the typical rating that verified Business travelers' have given to Small Luxury Hotel Altstadt Vienna?

Verified business travelers that have stayed at this property have given Small Luxury Hotel Altstadt Vienna an average rating of 9.3. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What famous shopping venues are close to Small Luxury Hotel Altstadt Vienna?

Shopping options in Small Luxury Hotel Altstadt Vienna’s 07. Neubau neighborhood include Vienna Naschmarkt.

Is breakfast offered at Small Luxury Hotel Altstadt Vienna?

Start your days right, with the buffet and continental breakfast options made available at Small Luxury Hotel Altstadt Vienna.

What people love about Small Luxury Hotel Altstadt Vienna

  • 9.2

    Exceptional
    Cleanliness

    "The room is quite clean and nice."

    Jiamin

    |

    February 1, 2020

  • 10

    Exceptional
    Cleanliness

    "Room was stunning, comfortable and spotless clean."

    gal

    |

    November 25, 2019

  • 10

    Exceptional
    Location

    "The location perfect;"

    Graham

    |

    February 10, 2020

Property ranking|Compared to 2,796 Vienna properties
See all rankings
Value for money score
9/10
Service score
9.6/10
Cleanliness score
9.5/10
Room comfort score
8.8/10
Better than
99
%
of Vienna properties
Better than
99
%
of Vienna properties
Better than
99
%
of Vienna properties
Better than
99
%
of Vienna properties
Overall rating:

9.3

Exceptional
1,004 reviews
Cleanliness
9.5
Facilities
9.2
Location
8.9
Read all reviews >
More about Small Luxury Hotel Altstadt Vienna

More about Small Luxury Hotel Altstadt Vienna

Luxury and Convenience at Small Luxury Hotel Altstadt Vienna

Small Luxury Hotel Altstadt Vienna is a 4.0 star hotel located in the heart of Vienna, Austria, offering a range of luxurious facilities to make your stay comfortable and convenient. Guests can enjoy a fresh cup of coffee at the coffee shop or unwind with a drink at the bar. Room service is available for those who prefer to dine in the comfort of their own room. The hotel also offers airport transfer and valet parking services for hassle-free transportation. The concierge is always on hand to assist with any requests, and Wi-Fi is available in public areas. Guests can park their cars in the onsite car park, with shuttle service available upon request. Free Wi-Fi is accessible in all rooms, and daily housekeeping ensures that guests stay in a clean and comfortable environment. The hotel features a cozy fireplace, gift/souvenir shop, luggage storage, shared lounge/TV area, taxi service, and ticket service. Guests can start their day with a delicious breakfast buffet or continental breakfast, and car park charges are applied for those who need to park on site.

Luxurious Room Types at Small Luxury Hotel Altstadt Vienna

Small Luxury Hotel Altstadt Vienna offers a variety of luxurious room types to suit the needs of any traveler. These include the Business Single Room, Business Suite, Extra Large Suite, Large Double Room, Large Suite, Lena Hoschek Extra Large Suite, Medium Double Room, Medium Suite, Regular Room, and United Nations Extra Large Suite. Each room type boasts its own unique features and design, ensuring a comfortable and memorable stay in the heart of Vienna.

Discover Vienna's Artistic Side at Small Luxury Hotel Altstadt Vienna

Small Luxury Hotel Altstadt Vienna is the perfect base for art enthusiasts looking to explore Vienna's cultural offerings. Just a short walk away from the hotel, you'll find the MuseumsQuartier Wien, a sprawling complex of museums and galleries. The Leopold Museum, also located within the MuseumsQuartier, is a must-visit for fans of modern art. With its impressive collection of works by Gustav Klimt and Egon Schiele, the museum offers a fascinating insight into Vienna's artistic heritage. After a day of exploring, return to the comfort of Small Luxury Hotel Altstadt Vienna, where you can unwind in style and plan your next cultural adventure.

Excellent Service, Location, and Amenities

Small Luxury Hotel Altstadt Vienna has received numerous positive reviews from satisfied guests. They have praised the hotel's excellent breakfast, intimate salon/bar, and beautiful interior. The hotel's professional and friendly staff are always ready to assist guests with their needs, whether it be recommendations for restaurants, transport, or sightseeing. Guests have also raved about the high-quality beds and quiet rooms, ensuring a comfortable and peaceful stay. The hotel's stunning and spotlessly clean rooms have left guests in awe, while the pleasant breakfast spread has left them satisfied. Overall, guests have had an amazing experience at Small Luxury Hotel Altstadt Vienna, thanks to its clean and great service, perfect location, and top-notch amenities.

Experience Unmatched Luxury and Service at Small Luxury Hotel Altstadt Vienna

Small Luxury Hotel Altstadt Vienna is a top-rated hotel in Vienna, Austria, with an overall rating of 9.2. The hotel's facilities and cleanliness are highly praised, with ratings of 9.2 and 9.5, respectively. Guests also rave about the staff's exceptional performance with a rating of 9.6. The hotel's value is also highly regarded, with a rating of 9.0, making it an affordable luxury option in the heart of Vienna. While the food and dining and location received slightly lower ratings, the overall positive reviews make Small Luxury Hotel Altstadt Vienna a must-stay destination for those seeking unmatched luxury and service.

Show less

Amenities and facilities

Exceptional
Facilities

9.2

Most talked about facilities

Breakfast

8 mentions

Food & Dining

3 mentions

Housekeeping

1 mention

Languages spoken
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Game room
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids safety features
Access
  • Allergy-free rooms
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet

Location

Kirchengasse 41, 07. Neubau, Vienna, Austria, 1070
Excellent
Location

8.9

Airports
  • Vienna International Airport (VIE) - Austria
    19.5 km 32 min drive
  • M. R. Štefánik Airport (BTS) - Slovakia
    63.0 km
Public transportation
  • Volkstheater Station
    570 m
  • Neubaugasse Metro Stop
    620 m
Hospital or clinic
  • Dr. med. univ. Emanuel Mirea
    110 m
Shopping
  • Vienna Naschmarkt
    1.0 km
Convenience store
  • Denn's Biomarkt Store
    460 m
Cash withdrawal
  • ATM
    230 m

What's nearby

Popular landmarks
  • Kunsthistorisches Museum Vienna
    740 m
  • The Hofburg
    1.1 km
  • Wiener Staatsoper
    1.3 km
  • Historic Center of Vienna
    1.4 km
  • St. Stephen's Cathedral
    1.7 km
  • Belvedere Museum
    2.6 km
  • Schonbrunn Palace
    3.6 km
  • Prater
    3.7 km
  • Tiergarten Schoenbrunn - Zoo Vienna
    4.4 km
  • Schonbrunner Gardens
    4.5 km
Nearby landmarks
  • Dock 7
    20 m
  • Dr. med. univ. Emanuel Mirea
    110 m
  • Uppers & Downers Store
    150 m
  • teremok
    150 m
  • Dr. Alfred Berger - HNO-Arzt
    160 m
  • Ninali
    170 m
  • NOBNOBs Die Wiener Bonbon Manufaktur
    190 m
  • Speed Connect
    210 m
  • Walfisch-Apotheke
    210 m
  • Lollipop Shop
    220 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until00:00
  • Check-out from05:00
  • Check-out until12:00
Getting around
  • Airport transfer fee40 EUR
  • Distance from city center1.5 km
  • Travel time to airport (minutes)40
The property
  • License Id / Local Tax ID/ Entity Name16189103
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors5
  • Number of rooms 45
  • Room voltage220
  • Year property opened1992
  • Most recent renovation2016

Property announcements

Children policy:
Children up to and including 3 years old can stay for free.
Children from 4 years old to 6 years old can stay for EUR 15.00 per child per night.
Children from 7 years old to 14 years old can stay for EUR 30.00 per child per night.
Guests 15 years and older will be priced as adults.

Reviews of Small Luxury Hotel Altstadt Vienna from real guests

Provided by verified guests of Agoda
9.1
Exceptional
Cleanliness9.5
Facilities9.2
Location8.9
Room comfort and quality8.8
Service9.6
Value for money9.0
High score for Vienna
Rating
9+ Exceptional (45)
8-9 Excellent (10)
7-8 Very Good (6)
6-7 Good (4)
<6 Below Expectation (1)
Time of the year
Mar - May (18)
Jun - Aug (15)
Sep - Nov (18)
Dec - Feb (15)

Show reviews that mention 

Showing 66 verified guest comments
1234
8.8
Excellent
Eunjin from Australia
Solo traveler
Regular Room
Stayed 3 nights in May 2019

Nice and Quirky hotel in Vienna”

It's a nice and quirky hotel in Vienna. Around 20 mins walk to the middle of Vienna city. We booked a standard double room. Room was actually not really big. Pretty much of a business hotel size. The staff from the breakfast buffet and tea time were all helpful and nice. Overall it was good stay except the room size. I loved the breakfast and lounge area we could spend the time everyday. You'd want to probably go for a bigger room if you don't wanna squeeze 2 people with your big luggage in a standard room.

Reviewed May 29, 2019

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10.0
Exceptional
Christine from United States
Couple
Large Double Room
Stayed 5 nights in December 2017

Hotel Altstadt is a charming, artistic small luxury hotel in prime location for museum exploring”

The hotel offers wonderful comforts such as nice sitting rooms where you can enjoy tea from an extensive selection during the tea service, or order special drinks. The breakfast buffet is simply remarkable and you can order special requests. We loved the variety of vitamin shots (fresh fruit drinks) and healthful breakfast options. The bed was comfortable and had down comforters. We always travel with our own down pillows, but it was unnecessary as the hotel offers them. But the location was prime for accessing the fabulous cultural opportunities Vienna has to offer and we were treated like family by the the helpful and friendly staff. We would stay again without question.

Reviewed December 23, 2017

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10.0
Exceptional
Graham from United Kingdom
Couple
Large Double Room
Stayed 3 nights in January 2020

Perfect base for our long weekend in Vienna”

Having been to many hotels throughout Europe, Hotel Altstadt was without doubt, one of the most stylish, accommodating, people focused places we've ever stayed. The room was immaculate and full of character; the location perfect; whilst the staff couldn't do any more to help with any queries and always with a smile on their faces. Would highly recommend! :)

Reviewed February 10, 2020

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10.0
Exceptional
Paul from New Zealand
Couple
Large Double Room
Stayed 5 nights in May 2019

Exquisite and charming ”

One of the best hotels we have ever stayed in. The staff are professional, charming and friendly - always happy to advise on restaurants, transport, sightseeing etc. We were welcomed with a glass of sparkling rose and cake and invited to sit in their beautiful salon to wait while the checkin was completed. Such a refreshing change from so many other hotels. The salon is a collection of small rooms, beautifully furnished and decorated with art. Our room was a spacious apartment with an enormous bathroom - freestanding bath, large walk-in shower, great lighting and spotlessly clean. The bed was excellent quality and the rooms were quiet. Breakfast was one of the best ever - berries, many cereal choices, cold meats, tomato salads, wonderful cheeses, Kusmi French teas - on top of this there is a 3 course daily menu offered! Don’t hesitate - just book your room now! You will be delighted

Reviewed June 04, 2019

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10.0
Exceptional
Miao from China
Couple
Large Double Room
Stayed 1 night in August 2018

It is lovely hotel”

Really good experience at this hotel, each room with different style, you can try to find a really modern place with good location, visit museums by foot just 15 minutes, have a lot of good restaurant and bar near by, if I back to Vienna, of course I will stay here.

Reviewed August 21, 2018

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10.0
Exceptional
Nancy from United States
Family with teens
Stayed 2 nights in July 2016

Sublime hotel - our highest recommendation”

This small hotel is a lovely, utterly charming place to stay, and an excellent value. The staff couldn't have been nicer. We had signed up for a daytrip to Melk Abbey and needed to confirm at the last minute. The staff went out of their way to call the tour company and made sure we would be picked up in front of the hotel the next morning. The breakfast was a wonderful array of fresh fruits, meats, pastries, custom-made omelets, vegetables, etc. The hotel combines old world sensibility with modern comforts and amenities (and some wonderful paintings!) It's located in a quiet, historic neighborhood near Volkstheater and is walking distance to the Museum Quarter.

Reviewed August 05, 2016

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7.6
Very good
David from United Kingdom
Couple
Medium Suite
Stayed 3 nights in March 2017

Fine but good be better”

Hotel common parts were being refurbished whilst we were there which was disappointing. Would not have stayed had we known. No greeting on arrival or anyone to tell tired travelliers to make their way to first floor reception. Bedroom and bathroom very nicely appointed and comfortable although oddly no mirrors in bedroom or ante-hall. Staff very friendly and helpful. Breakfast excellent;'Teatime' was not. Good postion in Vienna. A good hotel but could be better with more thought to the customer experience.

Reviewed April 11, 2017

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8.8
Excellent
Simon from United Kingdom
Couple
Medium Suite
Stayed 2 nights in December 2018

Lovely base from which to explore Vienna”

Spent a very pleasant weekend in the Altstadt in December. Close to Christmas markets and all the main sites. Trendy part of town. The staff were great, providing lots of good recommendations on places to eat and visit. Highly recommended.

Reviewed December 20, 2018

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10.0
Exceptional
nur from Singapore
Solo traveler
Large Double Room
Stayed 1 night in February 2018

1 night stay was a shame! ”

Everything stood out for me. The staff were nice and polite, breakfast has a pleasant spread. I stayed in the White Suite room and it was absolutely gorgeous and clean. What really got me was that, I felt completely safe, comfortable and at home here. The hotel is also near to museums and the town square if you fancy museum visits. Little corner stores and coffee shop along the way. Perfect location and beautiful interior! Already thinking of coming back.

Reviewed February 20, 2018

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9.7
Exceptional
dick from Hong Kong SAR, China
Business traveler
Stayed 2 nights in May 2012

feel like home”

great location great staff

great location great staff great food. A perfect base to explore Vienna

Reviewed June 15, 2012

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9.6
Exceptional
Deborah from Canada
Family with teens
Medium Suite
Stayed 4 nights in December 2018

Altstadt Hotel is a home away from home. It's cozy and offers many common rooms to enjoy. ”

Pros: we stayed in the library Suite which was spacious and quiet. The regular rooms are a good size as well. The breakfast is very generous and unrushed with personal service. The hotel is clean and on a quiet street within walking distance to everything in the ring. Con: if you want to be close to Belvedere Palace then this would be far.

Reviewed December 17, 2018

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9.3
Exceptional
Juliette from Australia
Couple
Stayed 3 nights in October 2015

Beautiful gem just outside the center”

Breakfast, the shower and the wonderful staff

Beautiful unique hotel in a great location just 20 minutes walk to the heart of the city. Really close to all the great museums. The room was very nice with a great shower! Breakfast was also a treat with all the things you could want, including eggs made to order. Staff were extremely helpful. I'll definitely be back in my next visit.

Reviewed October 13, 2015

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10.0
Exceptional
levia from Israel
Couple
Regular Room
Stayed 3 nights in October 2019

a great hotel”

a very pleasant experience staying in the Alstadt Vienna.

Reviewed November 08, 2019

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9.6
Exceptional
Marie from Australia
Couple
Regular Room
Stayed 1 night in July 2018

Exceptional”

Excellent position and value for inner Vienna

Reviewed July 22, 2018

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9.6
Exceptional
Michael from United States
Couple
Stayed 3 nights in September 2016

Great Hotel”

Hotel was great from staff to facilities. The room was clean and spacious. Breakfast had numerous offerings with choice of made to order hot items daily. Would definitely stay again.

Reviewed September 08, 2016

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9.2
Exceptional
Jiamin from China
Couple
Regular Room
Stayed 2 nights in January 2020

a good choice”

Not very far away from the bus/metro and you can almost go anywhere on foot. The room is quite clean and nice. For me, the price is a bit expensive, but still acceptable. Anyway, I like it.

Reviewed February 01, 2020

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6.7
Good
John from United Kingdom
Couple
Stayed 3 nights in June 2015

More like serviced apartments than a hotel”

Staff were nice

This is more like serviced apartments than a hotel. It is in a block of flats, with private occupiers on other floors. We were given a free upgrade to a suite but it was drab and uninspiring. It did not look like the photos on the website and neither did the corridors leading to our rooms. You use the public stairs to get to what they call the 'salon' which is basically an apartment or apartments which have been converted to be the communal areas of the 'hotel', with lounges and dining areas. I don't know how it has such a high rating. We thought that it was overcharging and underperforming.

Reviewed June 26, 2015

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8.8
Excellent
john from United Kingdom
Couple
Stayed 3 nights in August 2017

3 star prices - 5 star ambience”

Stylish hotel 15 walk to town centre. lots of nice restaurants locally. No hotel restaurant but excellent breakfast in classy surroundings. Will return.

Reviewed September 05, 2017

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6.8
Good
Tae from South Korea
Business traveler
Double Room Large
Stayed 4 nights in April 2019

Very excellent staff”

Although i think the price of hotel is a little bit high, attitude of staff is very exellent. If you get a reasonable price for your reservation in any site, i woud recommend this hotel for your wien stay!

Reviewed April 15, 2019

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6.8
Good
Mel from United Kingdom
Couple
Stayed 3 nights in April 2017

Fantastic breakfast ”

Although we liked the hotel and thought it was good value (due to the breakfast) the rooms need to be updated and cleaned better. The top of the bed and lamps were really dusty and there were splatters of water from the sink all over the bathroom wall. A simple lick of paint and updating lamps would do the trick, we were in the chocolate room (36). We did love the breakfast room and options that were all inclusive. Couldn't find staff when we needed them and they don't do feather pillows so a little bit of an uncomfortable sleep for a 4 star hotel. Location is great.

Reviewed April 18, 2017

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