Exquisite and charming ”

One of the best hotels we have ever stayed in. The staff are professional, charming and friendly - always happy to advise on restaurants, transport, sightseeing etc. We were welcomed with a glass of sparkling rose and cake and invited to sit in their beautiful salon to wait while the checkin was completed. Such a refreshing change from so many other hotels. The salon is a collection of small rooms, beautifully furnished and decorated with art. Our room was a spacious apartment with an enormous bathroom - freestanding bath, large walk-in shower, great lighting and spotlessly clean. The bed was excellent quality and the rooms were quiet. Breakfast was one of the best ever - berries, many cereal choices, cold meats, tomato salads, wonderful cheeses, Kusmi French teas - on top of this there is a 3 course daily menu offered! Don’t hesitate - just book your room now! You will be delighted

Decent location, clean, modern and attentive service”

15min walk from key museums and tourist hotspots. Clean and great service. Spacious. Safe locale all times of the day and night.

Nice and Quirky hotel in Vienna”

It's a nice and quirky hotel in Vienna. Around 20 mins walk to the middle of Vienna city. We booked a standard double room. Room was actually not really big. Pretty much of a business hotel size. The staff from the breakfast buffet and tea time were all helpful and nice. Overall it was good stay except the room size. I loved the breakfast and lounge area we could spend the time everyday. You'd want to probably go for a bigger room if you don't wanna squeeze 2 people with your big luggage in a standard room.

Very excellent staff”

Although i think the price of hotel is a little bit high, attitude of staff is very exellent. If you get a reasonable price for your reservation in any site, i woud recommend this hotel for your wien stay!

Very good”

The ambience of hotel and service quality are quite unique

Fabulous location. Delicious breakfast. Great room. Amazing complimentary afternoon tea. Great staff”

A DEFINITE WINNER

Lovely base from which to explore Vienna”

Spent a very pleasant weekend in the Altstadt in December. Close to Christmas markets and all the main sites. Trendy part of town. The staff were great, providing lots of good recommendations on places to eat and visit. Highly recommended.

Altstadt Hotel is a home away from home. It's cozy and offers many common rooms to enjoy. ”

Pros: we stayed in the library Suite which was spacious and quiet. The regular rooms are a good size as well. The breakfast is very generous and unrushed with personal service. The hotel is clean and on a quiet street within walking distance to everything in the ring. Con: if you want to be close to Belvedere Palace then this would be far.

It is lovely hotel”

Really good experience at this hotel, each room with different style, you can try to find a really modern place with good location, visit museums by foot just 15 minutes, have a lot of good restaurant and bar near by, if I back to Vienna, of course I will stay here.

Exceptional”

Excellent position and value for inner Vienna

Always my favourite Vienna hotel. ”

Style. Decor. Home away from home. Excellent breakfast and intimate relaxing salon/bar. Most helpful and informative staff always!

1 night stay was a shame! ”

Everything stood out for me. The staff were nice and polite, breakfast has a pleasant spread. I stayed in the White Suite room and it was absolutely gorgeous and clean. What really got me was that, I felt completely safe, comfortable and at home here. The hotel is also near to museums and the town square if you fancy museum visits. Little corner stores and coffee shop along the way. Perfect location and beautiful interior! Already thinking of coming back.

Hotel Altstadt is a charming, artistic small luxury hotel in prime location for museum exploring”

The hotel offers wonderful comforts such as nice sitting rooms where you can enjoy tea from an extensive selection during the tea service, or order special drinks. The breakfast buffet is simply remarkable and you can order special requests. We loved the variety of vitamin shots (fresh fruit drinks) and healthful breakfast options. The bed was comfortable and had down comforters. We always travel with our own down pillows, but it was unnecessary as the hotel offers them. But the location was prime for accessing the fabulous cultural opportunities Vienna has to offer and we were treated like family by the the helpful and friendly staff. We would stay again without question.

exelent in every aspect, ”

very well situated, lovely appartement, fabulous food and friendly and helpfull staff.

Don't let the outside fool you”

From the outside this hotel doesn't look like much. However, it is absolutely wonderful.

3 star prices - 5 star ambience”

Stylish hotel 15 walk to town centre. lots of nice restaurants locally. No hotel restaurant but excellent breakfast in classy surroundings. Will return.

Exceptional”

Excellent place. Will definitely stay here again if we return to Austria.

Brilliant and exceptional”

Had trouble with switching lights on/off

Fantastic breakfast ”

Although we liked the hotel and thought it was good value (due to the breakfast) the rooms need to be updated and cleaned better. The top of the bed and lamps were really dusty and there were splatters of water from the sink all over the bathroom wall. A simple lick of paint and updating lamps would do the trick, we were in the chocolate room (36). We did love the breakfast room and options that were all inclusive. Couldn't find staff when we needed them and they don't do feather pillows so a little bit of an uncomfortable sleep for a 4 star hotel. Location is great.

Fine but good be better”

Hotel common parts were being refurbished whilst we were there which was disappointing. Would not have stayed had we known. No greeting on arrival or anyone to tell tired travelliers to make their way to first floor reception. Bedroom and bathroom very nicely appointed and comfortable although oddly no mirrors in bedroom or ante-hall. Staff very friendly and helpful. Breakfast excellent;'Teatime' was not. Good postion in Vienna. A good hotel but could be better with more thought to the customer experience.