Great location”

Very convenient location, within walking distance from Stephen cathedral and National opera. Room was clean and spacious. There was an incident that toilet paper ran out but they did not refill it when cleaning the room; but other than that, I had an overall pleasant stay.

Great location in the heart of the shopping strip”

Great hotel rooms were big and spacious

Not a five star”

Pros: location is best for those who love shopping since it is literally located in the branded shopping areas and walking distance to many landmarks. Cons: hotel standard is not a 5-star at all, more like between 3 to 4. Bed is terrible, the worse part is i even can do my bed better than this hotel. just like a cheap hostel, old furnitures and overall looks are old. The weirdest part is the door of my room is literally facing the public seating areas. Very awkward. Bathroom is not bad. Breakfast is not impresive. Staff is not so friendly. Facility is minimum. Room key is old style.

Perfect for sightseeing”

Very well located hotel. Near sights, shopping, transport. Large rooms, old world charm. Friendly staff. Highly recommended!

A hotel with many historical memories ”

Staff is very considerate and helpful. I arrive in 0630am early morning during peak season. As my room is not ready yet, they allow me to rest in one of the vacant smaller room while waiting for my room to be available. When I had problems with the keys and main light switch of the room, staffs had immediately volunteer to help. The hotel is located very strategically near U3 train station and can easily connect to other lines. It is in the middle of shopping street, surrounded by many restaurants and walking distance to landmark historical building and opera house.

Excellent Location”

Excellent location....close to Stephenplatz & Opera house where big bus main stop located. Room is spacious with friendly staff. Only drawback is no iron available and u need to ask for kettle and plates from reception and restaurant. WiFi signal can be weak at times but that depends on where the room is located.

Good”

Rooms are old and badly equipped. It is more 4-star hotel then 5. Location is it's strongest feature.

Enjoy Vienna”

classic hotel chain. everything is ok except the place is abit old and walking distance from metro.

Cable TV service and hot water pot is recommended.”

Generally good , specially location.

Rude staff”

I stayed 7 nights , 2 rooms , the employee who helped us and carryed our luggage was very rude , he was yelling at us , my sister cried , I gave him tip then he started to yelling at me , he is very rude ...

Perfect hotel in a perfect location (if you get the right room)”

The location is absolutely perfect on the main shopping boulevard. Few minutes from most attractions. Pay attention to the room you get, we were a group in three different rooms. One didn't have good wifi reception, one was on the fifth floor, while the elevator only get to the fourth floor and than you have to take the stairs. The third room was a business room and was perfect!!! (Very spacious, and clean)

This hotel was the perfect home to stay in Vienna!”

The location of this hotel couldn't be more perfect - it was right in the heart of everything. The staff was wonderful and helpful, and the room and amenities were a wonderful experience. I would recommend this hotel to everyone.

Nice Historic hotel but not much else”

The stay in the hotel was falling short of expectations for a 5-star hotel and for the price of a night (even the Agoda discount price). The rooms are large, but amenities are very basic, no iron in room, limited and low quality care products, finishes in the room are historically correct but too limited and minimal for current business traveler needs. The bar looks nice, but very disturbing smoking is still allowed in the bar. Staff is responsive, but this cannot make up for the smoke and noisy behaviour of local visitors. Also, not having a gym is an absolute NO-GO for a 5-star hotel. I will not be returning here for business purposes.

Great hotel with friendly staff”

The hotel is situated in the center of the city. It is very close to shopping area. There are a lot of restaurants near the hotel. The staff is very friendly. The rooms are big and very clean. I will stay at this hotel again.

Expensive but good location”

Room was big, seems that we were upgraded to a larger room. Internet was good and overall design and comfort of the room is up to standard for the price we paid. However, we did not want our room made up on the days we stayed and hung the 'Do not disturb' sign outside of the room. On both days we came back to find our room had been made up and the sign removed from the door. Called to inform them and they offered no apology of any sort. To those staying there, please keep your belongings safe when you go out in case they forego the DND sign.

Lovely hotel with excellent location”

The Ambassador Hotel is a lovely hotel in the old district. We were given a room on the second floor overlooking the street but very quiet. French doors , very spacious and updated. The location was amazing for all the walking and sight seeing we did, and it was fun to overlook the square.

Everything is good ”

Convenient.near metro station.good location for shopping

Best Location , Small toilet, Big room ”

Near Shopping area, near subway, value for money... but don't have fitness.

Exceptional”

Great location in the heart of the city. Checked in only to be serenaded by buskers singing classical pieces just downstairs. Unforgettable!

Good Location & Friendly Staff”

Very good location in vienna. Most of the attractive places is very near to the hotel. Hotel staffs are also very cooperative and helpful.