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Hotel Ambassador
Classic Double Room, Hotel Ambassador in Vienna
a man and woman standing in front of a vase of flowers, Hotel Ambassador in Vienna
Interior view, Hotel Ambassador in Vienna
a man in a suit and tie sitting at a table, Hotel Ambassador in Vienna
a dining room table in front of a large window, Hotel Ambassador in Vienna
a bathroom with a tub, sink and mirror, Hotel Ambassador in Vienna

Removed from saved list

8.6

Excellent

9,436 reviews

9,436 reviews

Shops3
Housekeeping3
Breakfast2
See map
See map

9.7

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Wolford
30 m
Donner Fountain (Donner Brunnen)
30 m
Capuchin Church (Kapuzinerkirche)
30 m
Kapuziner Crypt (Kapuzinergruft)
40 m
Music Mile
60 m
Popular landmarks
Wiener Staatsoper
330 m
Historic Center of Vienna
340 m
St. Stephen's Cathedral
350 m
The Hofburg
450 m
Kunsthistorisches Museum Vienna
740 m
Closest landmarks
American Express
80 m
Imperial Crypt
90 m
A. E. Kochert
90 m
Maltese Church
90 m
Malteserkirche
90 m

Hotel Ambassador

Karntner Street 22, Innere Stadt, Vienna, Austria, A-1010 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Innere Stadt, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Schonbrunn Palace. This 5-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Located in heart of Vienna

Check-in [24-hour]

Airport transfer

280 meters to public transportation

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Airport transfer

Pets allowed

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Vienna every 3 minutes on Agoda.com
Value for money8.2
Distance to city center0.00 km
Location rating9.7
Nearest airportVienna International Airport (VIE) - Austria
Distance to airport18.4 km

Rooms available at Hotel Ambassador

Excellent
Room comfort & quality

8.6

Apartment with City View - Top Floor
...
  • Room size: 42 m²/452 ft²
  • Outdoor view
  • 1 double bed
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Business Double Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 queen bed or 2 single bed...
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Classic Double Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
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Classic Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 double bed or 2 single be...
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Business Class Room
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 double bed or 2 single be...
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Junior Suite
...
  • Room size: 36 m²/388 ft²
  • Shower
  • 1 double bed
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Apartment 603
...
  • Room size: 42 m²/452 ft²
  • 1 double bed
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Business Room(1 Twin Bed)
...
  • Room size: 28 m²/301 ft²
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Classic Single
...
  • Shower
  • 1 single bed
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Standard Triple Room
...
  • Shower
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Frequently asked questions

Does Hotel Ambassador offer airport transfer?

Hotel Ambassador provides airport transfer service upon request with an additional charge of 65 EUR in local currency. To request, check the box on the booking form just before the payment page.

Does Hotel Ambassador provide dry cleaning services?

Yes! Hotel Ambassador provides dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your finest in your favorite outfit. Please contact the property for more information.

What procedures does Hotel Ambassador take in terms of hygiene, safety, and cleanliness?

Hotel Ambassador satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with first aid kit, doctor/nurse on call, and staff trained in safety protocol for further safety measures and hygiene protocols.

What public parks are close by Hotel Ambassador?

While lodging at Hotel Ambassador, enjoy your morning or evening wander at nearby park which include Hermann-Gmeiner-Park, Leopold-Gratz-Platz, and Alfred-Grünwald-Spielplatz.

How long do guests typically stay at Hotel Ambassador?

Verified past guests that have stayed at Hotel Ambassador had an average nightly stay of 2 nights at this property.

In which languages can Hotel Ambassador's staff members communicate?

Hotel Ambassador can converse up to 4 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What is the average rating that verified Business travelers' have given to Hotel Ambassador?

Verified business travelers that have stayed at this property have given Hotel Ambassador an average rating of 8.2. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to Hotel Ambassador?

Verified couple travelers that have stayed at this property have given Hotel Ambassador an average rating of 8.5. You can look up on more specific customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with older children have given to Hotel Ambassador?

Past families with older children that have stayed at this property have given Hotel Ambassador an average rating of 8.1. You can search for more specific customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Hotel Ambassador?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified time frame may be charged an additional fee.

See map

Explore the neighborhood

What people love about Hotel Ambassador

  • 9.6

    Exceptional
    Cleanliness

    "Exceptionally clean and comfortable."

    Frances

    |

    December 4, 2022

  • 10

    Exceptional
    Staff 

    "Great location, helpful staff and lovely room."

    Mark

    |

    May 30, 2023

  • 10

    Exceptional
    Location

    "The Location is superb."

    Ali

    |

    April 25, 2023

Property ranking|Compared to 2,777 Vienna properties
See all rankings
Location score
9.7/10
Room comfort score
8.6/10
Cleanliness score
8.8/10
Value for money score
8.2/10
Better than
99
%
of Vienna properties
Better than
99
%
of Vienna properties
Better than
97
%
of Vienna properties
Better than
96
%
of Vienna properties
Overall rating:

8.6

Excellent
9,436 reviews
Cleanliness
8.8
Facilities
7.9
Location
9.7
Read all reviews >
What travelers say they love:
Love everything about the hotel.
Aainaa from Malaysia
Family with older children
More about Hotel Ambassador

More about Hotel Ambassador

Hotel Ambassador

If you're seeking to see the best of Vienna, then there's no better start than a stay at Hotel Ambassador, located within the city center and surrounded by the city's famous sights. Go beyond the touristy and get deeper into the offerings of Vienna with a stay at Hotel Ambassador, located merely 4.9 km from Schonbrunn Palace.
Hotel Ambassador provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Vienna.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Feel right at home during your stay at Hotel Ambassador. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as cable TV, is provided for guests in select rooms. The hotel also offers mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel Ambassador. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.


Around the property

Hotel Ambassador provides an excellent base for exploring the sights of Vienna in-depth. An afternoon of browsing the works at The Hofburg located 440 m away can familiarize you with the local art scene.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 98% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 99% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Vienna.

Show less

Amenities and facilities

Very good
Facilities

7.9

Most talked about facilities

Housekeeping

5 mentions

Internet

1 mention

Taxi

1 mention

Languages spoken
  • English
  • French
  • German
  • Italian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • Cat-friendly
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Accessible by stairs
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Interconnecting room(s) available
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Sewing kit
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
  • Wine glasses
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Continental
  • Buffet
Restaurants on site
Ambassador
  • Cuisine: European
  • Menu: Buffet

Location

Karntner Street 22, Innere Stadt, Vienna, Austria, A-1010
Exceptional
Location

9.7

Airports
  • Vienna International Airport (VIE) - Austria
    18.4 km 34 min drive
  • M. R. Štefánik Airport (BTS) - Slovakia
    61.6 km
Public transportation
  • Stephansplatz Metro Station
    280 m
  • Karlsplatz Underground Station
    620 m
Hospital or clinic
  • Alte Leopoldsapotheke
    160 m
Shopping
  • Vienna Naschmarkt
    1.4 km
Convenience store
  • Billa
    880 m
Cash withdrawal
  • ATM
    60 m

What's nearby

Popular landmarks
  • Wiener Staatsoper
    330 m
  • Historic Center of Vienna
    340 m
  • St. Stephen's Cathedral
    350 m
  • The Hofburg
    450 m
  • Kunsthistorisches Museum Vienna
    740 m
  • Belvedere Museum
    1.7 km
  • Prater
    2.3 km
  • Schonbrunn Palace
    4.9 km
  • Tiergarten Schoenbrunn - Zoo Vienna
    5.7 km
  • Schonbrunner Gardens
    5.8 km
Nearby landmarks
  • Wolford
    30 m
  • Donner Fountain (Donner Brunnen)
    30 m
  • Capuchin Church (Kapuzinerkirche)
    30 m
  • Kapuziner Crypt (Kapuzinergruft)
    40 m
  • Music Mile
    60 m
  • Steffl
    60 m
  • Neuer Markt
    70 m
  • J & L Lobmeyr
    70 m
  • Petit Point Kovacec
    80 m
  • American Express
    80 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 12 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee65 EUR
  • Distance from city center0.00 km
  • Travel time to airport (minutes)40
Extras
  • Breakfast charge (unless included in room price)25 EUR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 85
  • Room voltage220
  • Year property opened1898
  • Most recent renovation2000
Parking
  • Daily parking fee35 EUR

Reviews of Hotel Ambassador from real guests

Provided by verified guests of Agoda
8.6
Cleanliness8.8
Facilities7.9
Location9.7
Room comfort and quality8.6
Service8.5
Value for money8.2
High score for Vienna
Rating
9+ Exceptional (58)
8-9 Excellent (24)
7-8 Very Good (23)
6-7 Good (8)
<6 Below Expectation (12)
Time of the year
Mar - May (33)
Jun - Aug (28)
Sep - Nov (45)
Dec - Feb (19)

Show reviews that mention 

Showing 125 verified guest comments
12345
10.0
Exceptional
Siyana from Bulgaria
Couple
Classic Double Room
Stayed 5 nights in November 2022

Nice hotel in the center of Vienna”

Nice hotel in the center of Vienna. Great location right on the central shopping streets. Big rooms with a bathroom that even has a separate makeup mirror which is important to me. The rooms were cleaned every day. The in-room minibar is free. The staff is extremely kind and courteous. What I didn't like is that there is no coffee machine or kettle in the rooms. Breakfast was the same every day with no variety. Overall the hotel is nice and we will visit again with my husband.

Reviewed November 16, 2022

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10.0
Exceptional
Hareeskandar from Singapore
Couple
Classic Double Room
Stayed 6 nights in November 2022

Feedback”

Stayed at this wonderful hotel while we were in Vienna. Strategically located and we love the classic room. It’s like staying in one of the Palace room. We had a wonderful time there. Shops are all around. Cafes too. And Metro train is also nearby to get you going around. Breakfast was simply nice with good ambience. Will definitely stay there again if we visit Vienna.

Reviewed November 08, 2022

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9.6
Exceptional
Geoffrey from United States
Couple
Classic Double Room
Stayed 4 nights in April 2022

There is a construction site right next to the hotel.”

Room is comfortable and well managed, outside the hotel is the main area of the location, with everything within walking distance. Extremely convinence. But there is a construction site at the back of the hotel, noise starting from 8am to 5 pm. If the weather is cool, u can close the window.

Reviewed May 05, 2022

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9.6
Exceptional
Frances from United Kingdom
Couple
Classic Double Room
Stayed 3 nights in November 2022

Perfect location ”

Beautiful hotel. Staff friendly and helpful. Exceptionally clean and comfortable.

Reviewed December 04, 2022

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9.6
Exceptional
Alexey from United Kingdom
Couple
Classic Double Room
Stayed 3 nights in October 2021

Classic hotel in Vienna City ventre”

Great classical hotel in the center of Vienna. Perfectly located with most great spots within walking distance (e.g 5-10 min walk) or right next to underground for further ventures. It is classic. Definitely reccomend for central Vienna stay.

Reviewed October 26, 2021

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10.0
Exceptional
Sorin from Romania
Couple
Classic Double Room
Stayed 1 night in March 2022

Very good ,central located,excellent staff !”

Just great !

Reviewed March 05, 2022

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8.8
Excellent
Its from Singapore
Group
Classic Double Room
Stayed 5 nights in December 2022

wonderful hotel with incredible location”

loved the look of the hotel. the location was incredible. 3min walk from the main train station in the city centre. the view was perfect.

Reviewed December 10, 2022

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8.4
Excellent
Jason from Singapore
Couple
Classic Double Room
Stayed 3 nights in September 2022

Best location”

Hotel in best location of Vienna city centre.

Reviewed September 28, 2022

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8.0
Excellent
Hua from Australia
Family with teens
Classic Double Room
Stayed 2 nights in January 2020

Very good”

It's better to have kettle in the room

Reviewed January 05, 2020

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6.8
Good
Caroline from Hungary
Solo traveler
Classic Double Room
Stayed 2 nights in August 2021

Great location”

Great location, parking is expensive, staff is ok but argumentative. That makes for a frustrating experience when you are suppose to be having a rest from life.

Reviewed December 27, 2021

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9.0
Exceptional
Anar from Azerbaijan
Couple
Stayed 2 nights in November 2012

Lovely hotel with excellent location”

Great location

The Ambassador Hotel is a lovely hotel in the old district. We were given a room on the second floor overlooking the street but very quiet. French doors , very spacious and updated. The location was amazing for all the walking and sight seeing we did, and it was fun to overlook the square.

Reviewed November 21, 2012

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8.0
Excellent
Saif from United Arab Emirates
Couple
Classic Room
Stayed 5 nights in December 2019

Perfect location”

Right in the heart of vienna city center, on the karntner Strabe the very famous shopping street Few steps from every thing such as metro station, restaurants, cafe, shop, and more The hotel staff was nice and friendly, the hotel is an antique building , rooms are spacious and the toilet too with good toilet amenities

Reviewed December 23, 2019

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9.0
Exceptional
Anar from Azerbaijan
Couple
Stayed 3 nights in January 2014

Great hotel with friendly staff”

Location, staff and comfortable rooms

The hotel is situated in the center of the city. It is very close to shopping area. There are a lot of restaurants near the hotel. The staff is very friendly. The rooms are big and very clean. I will stay at this hotel again.

Reviewed January 27, 2014

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9.7
Exceptional
Keng from Malaysia
Business traveler
Stayed 3 nights in October 2012

A hotel with many historical memories ”

Very good location and helpful services

Staff is very considerate and helpful. I arrive in 0630am early morning during peak season. As my room is not ready yet, they allow me to rest in one of the vacant smaller room while waiting for my room to be available. When I had problems with the keys and main light switch of the room, staffs had immediately volunteer to help. The hotel is located very strategically near U3 train station and can easily connect to other lines. It is in the middle of shopping street, surrounded by many restaurants and walking distance to landmark historical building and opera house.

Reviewed November 05, 2012

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10.0
Exceptional
Dan from Sweden
Couple
Stayed 1 night in July 2013

Absolut perfect with everything”

Service, room, area

If you want a perfect first class hotel in Vienna i recomennded this hotel.

Reviewed August 02, 2013

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8.4
Excellent
Md from Bangladesh
Group
Classic Double Room
Stayed 1 night in October 2016

Good Location & Friendly Staff”

Very good location in vienna. Most of the attractive places is very near to the hotel. Hotel staffs are also very cooperative and helpful.

Reviewed October 28, 2016

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9.0
Exceptional
Anar from Azerbaijan
Couple
Stayed 2 nights in January 2014

Nice hotel with great location”

Location, staff and cleanliness

Nice hotel, centrally located. The staff is very friendly. Close to shopping area. The rooms are big and clean. I will recommend this hotel.

Reviewed January 27, 2014

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9.6
Exceptional
Geoff from United Kingdom
Couple
Classic Double Room
Stayed 4 nights in November 2016

Perfect position”

Location is spot on and very central. Very nice hotel overal and clean with very friendly staff but would like tea/coffe making facility in the room.

Reviewed November 24, 2016

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10.0
Exceptional
Wing from Hong Kong SAR, China
Couple
Classic Double Room
Stayed 3 nights in September 2016

great hotel!! ”

will chose that hotel again if travel to Vienna.

Reviewed September 07, 2016

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10.0
Exceptional
Maria from United States
Solo traveler
Classic Double Room
Stayed 4 nights in December 2016

This hotel was the perfect home to stay in Vienna!”

The location of this hotel couldn't be more perfect - it was right in the heart of everything. The staff was wonderful and helpful, and the room and amenities were a wonderful experience. I would recommend this hotel to everyone.

Reviewed December 28, 2016

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