Recent customer comments

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based on 83 reviews
  • Cleanliness 5.7
  • Facilities 7.0
  • Location 8.8
  • Room Comfort/Standard 6.5
  • Service 6.3
  • Value for money 5.9
  • Food/Dining 5.2
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HUZEIFA from United Kingdom
Deluxe Room
Stayed 9 nights in February 2014
Great location and alot to do within the vicinity.
Good location, Ok breakfast,
Reviewed March 11, 2014

Ryosuke from Japan
Solo traveler
Standard Room
Stayed 2 nights in February 2014
Centrally located with easy access to tourist site
Location, cleanliness, friendliness
Reviewed February 14, 2014

ASHARAF from India
Business traveler
Standard Room
Stayed 3 nights in February 2014
Good Location behind Taj hotel
nice.good location.this hotel located behind taj hotel.50 mtrs to gate way of mumbai.
Reviewed February 13, 2014

Mohammed from Oman
Deluxe Room
Stayed 1 night in January 2014
nice and great time I had
cleaning. close for local shopping
Prefect and really I like to come again and again and I will tell to my friends if they like to visit Mumbai I will tell them to try this hotel becouse location of the hotel is good and wonderful views
Reviewed January 28, 2014

Dr from Germany
Solo traveler
Standard Room
Stayed 2 nights in January 2014
perfect hotel at a reasonable and fair price
centrally located, friendly staff, comfortable rooms
i've been visiting this hotel for the last ±15 years and was always pleased with my stay there.
Reviewed January 27, 2014

Hester from United States
Standard Room
Stayed 4 nights in January 2014
Hotel is average but comfortable
location, comfortable rooms
no complaints, was exactly what I had expected and nothing more
Reviewed January 15, 2014

Samuel from Switzerland
Standard Room
Stayed 2 nights in December 2013
strange - good location -
lots of tv channels - location - location
It was strange when 5 people where standing in my room as i arrived. Thought this might be so in india but was never as this again??!! The hotel is at an excellent location - try the baghdadi restaurant nearby - for 2 bucks you eat excellent. The hotel is really in the touristic center - but don't expect to much of it. The rooms are medium clean - the staff at the reception is very friendly. As you leave some tips the staff at the room is friendly as well. Every day they ring to ask for loundry. When you press the wrong button in your room the ring for the room service rings - as they look like the light buttons i had to cover them with tape. My first hotel in india. A little expensive for the standard they have - but probably you pay a lot for the location bonus.
Reviewed January 03, 2014

Rohini from South Africa
Deluxe Room
Stayed 1 night in December 2013
very average
Very average. apart from the location, it was not a great hotel. bathroom was dirty.
Reviewed January 03, 2014

Siti from Malaysia
Standard Room
Stayed 1 night in September 2013
Basic hotel
Location, location and only location
The hotel was quite old, but the room was spacious and clean enough. The reception however, was not very friendly. There was an elderly man at the reception and he looked bothered whenever we asked questions. Not sure if he owned the place, but he sure acted like it. Breakfast was not served in a restaurant but at a room converted into a dining hall with basic Western and India menu. The only good thing about this hotel is that it's extremely near to the Gateway of India. Colaba Causeway is practically right at the doorstep too. The hotel is also expensive, the most expensive we paid in India, but so is the rest of Mumbai. The only reason we chose it is because of its location.
Reviewed November 02, 2013

Shena from South Africa
Family with teens
Deluxe Room
Stayed 3 nights in June 2013
Centrally situated, room was big
I stayed at this hotel 5 years ago & it used to be clean & neat, now it is dirty. The wireless Internet never worked. I never seen such pathetic breakfast ever, they do not even serve juice for breakfast, I am Indian & the only thing that was familiar to me for breakfast was eggs. The " guys" that seve you breakfast , do not use any gloves etc, they look sweaty & so dirty,
Reviewed June 17, 2013


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