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Hotel Arcadia
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8.2 Excellent location
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8.2Location
  • Air conditioning

  • Bar

  • Poolside bar

  • Airport transfer

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Room choices
Luxury Room
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  • City view
  • 20 m²
  • 2 single beds or 1 double b...
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Suite Room
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  • City view
  • 22 m²
  • 1 double bed
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Deluxe Room
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  • City view
  • 20 m²
  • 2 single beds or 1 double b...
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Standard Room
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  • City view
  • 10 m²
  • 2 single beds or 1 double b...
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Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Verified guest reviews

Agoda Reviews (12)
Booking.com Reviews (60)

4.8

Filter by guest type:
  • Cleanliness 7.3
  • Facilities 6.4
  • Location 8.2
  • Room comfort and quality 7.1
  • Service 7.2
  • Value for money 6.7
Very good
  • Cleanliness 7.3
  • Facilities 6.0
  • Location 8.7
  • Room comfort and quality 8.0
  • Service 6.7
  • Value for money 7.3
  • Cleanliness 7.0
  • Facilities 8.0
  • Location 7.5
  • Room comfort and quality 6.7
  • Service 6.5
  • Value for money 6.0
Very good
  • Cleanliness 6.7
  • Facilities 6.0
  • Location 9.3
  • Room comfort and quality 7.0
  • Service 8.7
  • Value for money 7.3
  • Cleanliness 8.0
  • Location 6.0
  • Room comfort and quality 8.0
  • Service 6.0
  • Value for money 4.0
Very good
  • Cleanliness 10.0
  • Facilities 6.0
  • Location 8.0
  • Service 8.0
  • Value for money 8.0
Provided by verified guests of Agoda
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6.8
torben from Malaysia
Couple
Deluxe Room
Stayed 1 night in January 2017
vnbh,”
nm
Reviewed January 31, 2017
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7.2
Shanker from India
Solo traveler
Standard Room
Stayed 3 nights in July 2016
A short stay in Kottayam”
Value for money and decent breakfast. But rooms had old worn out towels and no Wi-Fi.
Reviewed July 16, 2016
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8.4
Abhijith from India
Business traveler
Deluxe Room
Stayed 1 night in March 2016
Started with a shock, stay was pleasant, breakfast should improve”
Had booked the room using agoda, but the receptionist was startled to hear about the reservation. First, he said there are no rooms available, and you can imagine my plight after out in the sun working for the whole day, and finally you come to the hotel to check in at 9:30 in the night to hear this horror. Later on, he made me wait at the lobby for ten minutes and finally found a room for me. The room was simple and clean, with all basic amenities and toiletries. The breakfast was below standards, as there were very minimal options at the buffet, and what was available was also average to taste. This should improve. All in all a good place to stay, just for the night, for business travelers. Value for money.
Reviewed March 23, 2016
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6.3
berril from India
Solo traveler
Standard Room
Stayed 1 night in June 2015
Good location, food but old rooms”
Food and location
Staff were friendly and helpful Room was old and uncomfortable
Reviewed June 22, 2015
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5.3
Kuruvilla from Malaysia
Couple
Standard Room
Stayed 3 nights in March 2015
Comfy Hotel in Kottayam”
Location, Spacious Room, Friendly Staff
This hotel is located at the centre of Kottayam town. The room is very spacious but be prepared to stay in one which has no windows, like us on the 2nd floor. The staff are very friendly & attentive. They look into your complaints immediately. Power outages are common so don't panic if they happen. Breakfast is boring & it's the same food every morning: idly, appam, iddiappam, n steamed bananas. There are 3 types of curries n the egg curry is delicious. Be ready to be disappointed by the coconut chutney; it's runny & looks more like tea! Hot water is another major issue here as you have to leave the water running for 20 mins before you get to have a hot shower. If you are carrying huge luggage, please get help from d hotel staff as the reception is located on the first floor. The backwaters & houseboat are just 20 mins away. There are lots of restaurants nearby the hotel. Try Shalimar restaurant; the chicken briyani is awesome & so is the chicken masala curry. The bus station is situated opposite d hotels too. TV channels are aplenty especially for sports enthusiasts. There's a swimming pool on the 11th floor but it's not well maintained. However, you get a magnificent view of Kottayam from atop the hotel, on the 11th Floor, which is open & airy. If you are planning to shop, try SEEMATI. If I were to visit Kottayam again, I'll stay here but only if I can't find a better value for money hotel.
Reviewed March 20, 2015
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7.3
Timothy from Australia
Couple
Standard Room
Stayed 5 nights in January 2015
Mostly satisfactory”
Restaurant, View, Location
We probably got what we paid for. Great restaurant food was an unexpected bonus. The restaurant staff along with the ground staff were also very friendly. The front desk staff were generally good until our last day when they requested us to check out early (8am!) because a tour group were coming in. This unprofessional request tainted what was otherwise a reasonably good experience. Also, it is probably best to avoid booking transportation to other locations through the hotel -- the price we were quoted was almost double the rate we could get elsewhere.
Reviewed January 11, 2015
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8.0
mahesh from India
Business traveler
Standard Room
Stayed 2 nights in May 2014
simply good”
luxury rooms, friendly staff and locality
Room is quite spacious and food is good but the moble charger plugs are so loosy to fit my charger. Staff is so friendly.They took the complaint and responded well.
Reviewed May 12, 2014
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9.3
Yew from Malaysia
Solo traveler
Standard Room
Stayed 1 night in January 2014
Great classy hotel, in the center of Kottayam”
Good quality hotel, centrally located, clean rooms, great staff.
Location is great just opposite the KSRTC Bus station, which makes it easy to get in and out of Kottayam and visit to nearby places. Location also guarantees sufficient places for food and shopping along the main business road. The hotel itself is a real classy hotel, with very nice rooms and very clean and functional bathroom. Bed is comfortable. Breakfast was good and the lobby has free high speed internet. I appreciated the comfort most of all after running through half of Kerala in lesser quality places, and Hotel Arcadia exceeded my expectations. Staffs were extremely friendly and helpful. I would come back and stay here anytime if I am in Kottayam again and would recommend others to do so also. The little higher prices is definitely worth it.
Reviewed February 01, 2014
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7.7
Sandra from Canada
Couple
Standard Room
Stayed 3 nights in September 2013
Accomodating”
location was good, clean, friendly staff who spole English.
It was very suitable for the requirements that we needed at a hotel while we were in this city.
Reviewed October 09, 2013
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6.7
tanaka from Japan
Family with teens
Standard Room
Stayed 2 nights in August 2014
日本の三ツ星レベルくらいのホテルです”
国営バスバスターミナルすぐ傍 屋上の景色が見れる スタッフが親切
コッタヤムの駅からは歩ける距離にはありませんがクラマコムなどに行く国営バスターミナルのすぐ傍にあります スタッフは親切、部屋は清潔、朝食はカレーがマイルドで外国人のことをよく理解しているホテルです
Reviewed August 22, 2014
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