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Arches - The Heritage Hotel
Deluxe , Arches - The Heritage Hotel in Kochi
Lobby, Arches - The Heritage Hotel in Kochi
Lobby, Arches - The Heritage Hotel in Kochi
Interior view, Arches - The Heritage Hotel in Kochi
Interior view, Arches - The Heritage Hotel in Kochi
Exterior view, Arches - The Heritage Hotel in Kochi

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8.3

Excellent

115 reviews

115 reviews

See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Tribes India
60 m
Church of Saint Francis
100 m
Cochin Club
110 m
Cinnamon
120 m
Idiom Book Sellers
130 m
Popular landmarks
Kerala Kathakali Centre
260 m
Chinese Fishing Nets
1.5 km
Mattancherry
2.3 km
Paradesi Synagogue
2.3 km
Jew Town
4.2 km
Closest landmarks
Main post office
60 m
Sify iWay
90 m
Chinese Nets Parking area.
170 m
Vasco da Gama Square
190 m
Nehru Childrens Park
200 m

Arches - The Heritage Hotel

1/341, Rose Street, Next to Saint Francis Church, Fort Kochi, Cochin - 682001, Ernakulam Dist., Kerala State, India. +91 484 2215050 or +91 9946377807, hotelarches@gmail.com, Fort Kochi, Kochi, India, 682001 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Fort Kochi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Chinese Fishing Nets. This 3.5-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Located in heart of Kochi

Front desk [24-hour]

Airport transfer

Inside city center

100 meters to Church of Saint Francis

Facilities

Front desk [24-hour]

Airport transfer

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Restaurants

Shops

Laundry service

Your dates are popular among travelersUsers are booking a place in Kochi every 3 minutes on Agoda.com
Value for money8.0
Distance to city center15 km
Location rating9.2
Nearest airportCochin International Airport (COK)
Distance to airport26.5 km

Rooms available at Arches - The Heritage Hotel

Excellent
Room comfort & quality

8.8

Deluxe
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 king bed
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Standard Room
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed or 1 single be...
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Room Assigned on Arrival
...
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    Single
    ...
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      Deluxe Single Room
      ...
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        Suite with Double Bed
        ...
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          Suite
          ...
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            Frequently asked questions

            Does Arches - The Heritage Hotel offer shuttle service for getting around?

            For your convenience when traveling around the city, Arches - The Heritage Hotel provides None right where you need it making it simple for you to get to places quickly.

            What attractions are nearby Arches - The Heritage Hotel that are in walking distance?

            While remaining at Arches - The Heritage Hotel, kick start your holiday by discovering the closest destinations that are within walking distance to the property which include Cinnamon, Idiom Book Sellers, and Cook & Eat.

            What public parks are close by Arches - The Heritage Hotel?

            While lodging at Arches - The Heritage Hotel, take joy in your early morning or evening walk at nearby park which include T. D. High School ground, Veli Park, and Sree Gujarathi Mahajan playground.

            How many rooms does Arches - The Heritage Hotel have?

            Arches - The Heritage Hotel has a total of 12 rooms.

            At what time of the year is Arches - The Heritage Hotel most popular?

            Arches - The Heritage Hotel's most popular month where verified guests travelers have stayed the most is in March.

            What was the average room rate for Arches - The Heritage Hotel been in the past month?

            The typical room rate for Arches - The Heritage Hotel in the past month is 2454.9 INR, compared to city's average of 2699.25 INR.

            In which languages can Arches - The Heritage Hotel's employees communicate?

            Arches - The Heritage Hotel can communicate up to 3 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

            What is the typical rating that past Solo travelers' have given to Arches - The Heritage Hotel?

            Verified solo travelers that have stayed at this property have given Arches - The Heritage Hotel an average rating of 7.9. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

            What is the average rating that past Business travelers' have given to Arches - The Heritage Hotel?

            Past business travelers that have stayed at this property have given Arches - The Heritage Hotel an average rating of 8.0. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

            What is the average rating that past Couples' have given to Arches - The Heritage Hotel?

            Verified couple travelers that have stayed at this property have given Arches - The Heritage Hotel an average rating of 8.5. You can look up on more in depth customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.

            See map

            Explore the neighborhood

            What people love about Arches - The Heritage Hotel

            • 9.6

              Exceptional
              Cleanliness

              "It was comfortable and clean and wifi was working well."

              Anita

              |

              October 17, 2019

            • 8.4

              Excellent
              Location

              "Advantages: - Very near to beach walk."

              JOTHI

              |

              May 23, 2023

            • 9.6

              Exceptional
              Location

              "It is brilliantly located with most points of interest in fort Kochi, at walking distance."

              Neha

              |

              March 19, 2023

            Property ranking|Compared to 985 Kochi properties
            See all rankings
            Room comfort score
            8.8/10
            Location score
            9.2/10
            Service score
            8.5/10
            Value for money score
            8/10
            Better than
            98
            %
            of Kochi properties
            Better than
            96
            %
            of Kochi properties
            Better than
            90
            %
            of Kochi properties
            Better than
            89
            %
            of Kochi properties
            Overall rating:

            8.3

            Excellent
            115 reviews
            Cleanliness
            8.4
            Facilities
            7.6
            Location
            9.2
            Read all reviews >
            More about Arches - The Heritage Hotel

            More about Arches - The Heritage Hotel

            Arches - The Heritage Hotel

            You'll be sure to see the absolute most of sights in Kochi when you stay at Arches - The Heritage Hotel, right in the heart of the city center near all the famous landmarks. The true local flavors and culture of Kochi are yours with a stay at Arches - The Heritage Hotel, located just 1.4 km from the famous Chinese Fishing Nets.
            The superior services and facilities offered at Arches - The Heritage Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Kochi can be assisted with taxi and shuttle services available.
            You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Arches - The Heritage Hotel. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
            Guests are guaranteed a comfortable stay while at Arches - The Heritage Hotel. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at Arches - The Heritage Hotel offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
            You may be assured to know that a refrigerator and bottled water are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


            Dining and things to do

            Throughout your stay, choose from a variety of delicious dining options at the hotel.
            Never let a day go wasted when you're at Arches - The Heritage Hotel with all the activities and facilities provided. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


            Around the property

            Venture outside the hotel and explore Kochi. Your journey through Kochi can be completed with a short shopping stop at LuLu Mall located 9.9 km away.


            Reasons to stay here

            Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
            Travelers who stayed here really appreciated the location, scoring it better than 96% of the city's other options.
            This accommodation beats more than 98% of competition in the city on room comfort.

            Show less

            Amenities and facilities

            Very good
            Facilities

            7.6

            Most talked about facilities

            Housekeeping

            6 mentions

            Breakfast

            4 mentions

            Food & Dining

            1 mention

            View

            1 mention

            Languages spoken
            • English
            • Hindi
            • Tamil
            Internet access
            • Free Wi-Fi in all rooms!
            • Internet
            • Wi-Fi in public areas
            Things to do, ways to relax
            • Ticket services
            • Tours
            Cleanliness and safety
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Face coverings on staff
            • First aid kit
            • Guest rooms seal after sanitization
            • Hand sanitizer
            • Hot water linen and laundry washing
            • Hygiene certification
            • Physical distancing of at least 1 meter
            • Protective screens in common areas
            • Rooms sanitized between stays
            • Shared stationery removed
            • Temperature check for guests and staff
            Dining, drinking, and snacking
            • Restaurants
            • Room service
            Services and conveniences
            • Currency exchange
            • Daily housekeeping
            • Dry cleaning
            • Elevator
            • Facilities for disabled guests
            • Laundry service
            • Luggage storage
            • Postal service
            • Safety deposit boxes
            • Shops
            • Shrine
            • Smoking area
            Access
            • Fire extinguisher
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Security [24-hour]
            Getting around
            • Airport transfer
            • Shuttle service
            • Taxi service
            Available in all rooms
            • Air conditioning
            • Balcony/terrace
            • Desk
            • Free bottled water
            • Hair dryer
            • In-room safe box
            • Ironing facilities
            • Linens
            • Locker
            • Mirror
            • Non-smoking
            • Refrigerator
            • Satellite/cable channels
            • Shower
            • Slippers
            • Sofa
            • Telephone
            • Toiletries
            • Towels
            • Wake-up service

            Food and dining

            Breakfast options
            • Asian
            • Continental

            Location

            1/341, Rose Street, Next to Saint Francis Church, Fort Kochi, Cochin - 682001, Ernakulam Dist., Kerala State, India. +91 484 2215050 or +91 9946377807, hotelarches@gmail.com, Fort Kochi, Kochi, India, 682001
            Exceptional
            Location

            9.2

            Airports
            • Cochin International Airport (COK)
              26.5 km
            • Calicut International Airport (CCJ)
              134.3 km
            Public transportation
            • Cochin Harbour Terminus
              2.9 km
            • Maharajas Ground Metro Station
              4.8 km
            Hospital or clinic
            • Razal Medicals
              620 m
            Shopping
            • LuLu Mall
              9.9 km
            Cash withdrawal
            • ATM
              500 m

            What's nearby

            Popular landmarks
            • Church of Saint Francis
              100 m
            • Kerala Kathakali Centre
              260 m
            • Chinese Fishing Nets
              1.5 km
            • Mattancherry
              2.3 km
            • Paradesi Synagogue
              2.3 km
            • Jew Town
              4.2 km
            • Kerala Folklore Museum
              7.3 km
            • LuLu Mall
              9.9 km
            • Cherai Beach
              19.0 km
            Nearby landmarks
            • Tribes India
              60 m
            • Main post office
              60 m
            • Sify iWay
              90 m
            • Church of Saint Francis
              100 m
            • Cochin Club
              110 m
            • Cinnamon
              120 m
            • Idiom Book Sellers
              130 m
            • Cook & Eat
              150 m
            • Aspinwall House
              150 m
            • Indian Industries
              160 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.

            Property policies

            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-1 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib may be requested directly from the property.
            Children 2-5 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 6 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.

            Some helpful facts

            Check-in/Check-out
            • Check-in from13:00
            • Check-out until12:00
            Getting around
            • Airport transfer fee1800 INR
            • Distance from city center15 km
            • Travel time to airport (minutes)60
            The property
            • Number of floors3
            • Number of restaurants2
            • Number of rooms 12
            • Room voltage220
            • Year property opened2005
            • Most recent renovation2012
            • License Id / Local Tax ID/ Entity NameEPAI

            Property announcements

            Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

            Reviews of Arches - The Heritage Hotel from real guests

            Provided by verified guests of Agoda
            8.3
            Cleanliness8.4
            Facilities7.6
            Location9.2
            Room comfort and quality8.8
            Service8.5
            Value for money8.0
            High score for Kochi
            Rating
            9+ Exceptional (33)
            8-9 Excellent (18)
            7-8 Very Good (16)
            6-7 Good (1)
            <6 Below Expectation (10)
            Time of the year
            Mar - May (18)
            Jun - Aug (18)
            Sep - Nov (16)
            Dec - Feb (26)

            Show reviews that mention 

            Showing 78 verified guest comments
            1234
            10.0
            Exceptional
            Aruna from Malaysia
            Couple
            Standard Room
            Stayed 1 night in October 2022

            Best location, best service & best crew! ”

            We will keep coming back here purely for the service and a special shout out for the customer service manager Neeraj. The whole team was caring and very helpful and informative.

            Reviewed November 08, 2022

            See room deals

            Dear Valued Guest, Thank you for your valuable feedback. Regards, Team Hotel Arches.

            Responded November 08, 2022
            Arches - The Heritage Hotel
            10.0
            Exceptional
            Aruna from Malaysia
            Couple
            Standard Room
            Stayed 2 nights in October 2022

            Location, staff and food!! ”

            I don't have a single fuss or complain about this place!!!! A special shout to the staff and the manager Neeraj!! We will keep going back when in Kerala! This is our third trip to kerala and second stay in arches!

            Reviewed November 08, 2022

            See room deals

            8.8
            Excellent
            Gaurav from India
            Solo traveler
            Deluxe
            Stayed 3 nights in January 2020

            Perfect Location”

            This turned out to be an awesome stay! Just a 100 mtr walk to the Chinese Fishing nets and all eateries are withing walking distance!

            Reviewed January 17, 2020

            See room deals

            7.2
            Very good
            Wasu from Malaysia
            Group
            Standard Room
            Stayed 1 night in October 2022

            Facilities ”

            Need coffee making facilities Furnitures need upgrading Better checking in time - we were given room at 3.15 pm!! AC needs servicing - noisy/ not functioning

            Reviewed October 05, 2022

            See room deals

            Dear Valued Guest, Thank you for your valuable feedback. We are sorry for the unfortunate that happened and delayed your check in time. We have taken your points into serious account and have added electric kettle and other necessary to make coffee. The air-cons are serviced at regular intervals and we are sorry that such a thing happened. We have looked into it and rectified the same. Regards, Team Hotel Arches.

            Responded November 08, 2022
            Arches - The Heritage Hotel
            2.0
            Jatin from India
            Couple
            Deluxe
            Stayed 2 nights in January 2023

            Shit in the name of heritage!”

            Please do not go for this hotel just because it has a great location! Being a pricy property, the room that you get in return has stinking washrooms, mosquito and pests (ours had lizards) and even the linen and towels were dusty and moist! The manager there (Mr. Neeraj) has no empathy for your concerns, and will simply say sorry, with meaning a word of it. Stay away from this if you don't want to loose money. Go for Old Courtyard or Forte Kochi

            Reviewed January 12, 2023

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            9.6
            Exceptional
            Si from Singapore
            Solo traveler
            Stayed 1 night in June 2016

            Beautiful and quaint hotel”

            I was traveling to Fort Kochi with a friend for a short stay enroute to a wedding. Hotel Arches is a beautiful, quaint, and well-maintained hotel. Upon arrival we were greeted by warm and friendly staff with a welcome drink. Our room was clean, and bathroom spotless. The AC and fan worked, though the power generator occasionally went off for a minute or two (but this was the norm in a lot of other buildings I was in in that area. Nonetheless, I gave Facilities only 4 stars for this but it's only a slight annoyance that subsequently became endearing). On our last day in Fort Kochi, we had a late night flight. The hotel staff let us check-out way past our check-out time and allowed us the use of the restaurant bathroom, and hotel lounge. They tried in every way to make us comfortable. They also helped arrange our taxis to and from the hotel. Everything ran smoothly. The location of Hotel Arches is AWESOME. It's only steps away from streets after streets of hipster cafes, craft stores, and the beach. The hotel restaurant has excellent food, I think better than many of the restaurants in the area. I tried the breakfast masala and plain dosas (not listed on menu but available), Kerala chicken curry, Kerala fish curry, and the special Kerala fish grill wrapped in banana leave. All of them were delicious, and made with very high quality ingredients (chicken breast meat and chunky thick fish fillets were used). Although the weather was crappy when I was in Fort Kochi, the hospitality of the staff of Hotel Arches and the charm of the architecture made our stay an extremely pleasant one.

            Reviewed June 14, 2016

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            9.3
            Exceptional
            Richard from United Kingdom
            Couple
            Stayed 2 nights in November 2011

            Great hotel, good location with amazing staff. ”

            The staff, the location, the roof terrace.

            we were well greeted and presented with some drinks on arrival. we were then offered a late breakfast despite us only meant to be checking in that afternoon! we were then shown to the room which was very comfortable but a little basic yet that was fine for us. everything in the room was clean and in good condition. the hotel is well located with shops and plenty to see in the near by area. the staff on reception were very helpful with booking tours and making suggestions of places to visit. the best part of the hotel(other than the staff) was the beautiful restaurant roof terrace which on one side overlooks the rather pretty church. the food was well prepared and pretty good plus they were really accommodating with my girlfriend's strange food requests. and when she accidentally ordered something way too spicy for her, they were happy to allow her to order something else at no cost! daz who works in the restaurant was brilliant, always very charming, smiling and nothing was too much bother. when dining after dark a mosquito coil would always be placed by the table to keep you bite free (not that there were loads of mosquitoes about). when we came to leave, the hotel sorted out our transfers and at no cost! having stayed in a fair few 5 star hotels around the world i have never received the level of service that the hotel arches provided. this is all the more amazing given this is india where customer service(even in hotels)has not yet really caught on. having traveled around india a fair bit and dealing with quite a few rude receptionists, coming to the hotel arches was like a different world. i would recommended it to anyone wanting to stay in a comfortable and friendly place whilst visiting fort kochi.

            Reviewed January 27, 2012

            See room deals

            9.2
            Exceptional
            dipandita from India
            Family with young children
            Deluxe
            Stayed 1 night in November 2019

            Exceptional”

            Hotel Arches is located in prime area at Fort Kochi, next to the princess street and the beach is just 5mins walk. We got our rooms with balcony. Nice to see the quaint street from the room. A special thanks to the manager Mr. Godsen for his warm welcome and cooperative behaviour. We coulnt manage time to try the food of their in house restaurant but heard its good. Negatives were breakfast was very basic, need to upgrade, and mosquitoes in the room. Even after spraying Baygon, mosquitoes were in the room. So that needs to taken care. Otherwise, hotel location and staff are very good.

            Reviewed November 19, 2019

            See room deals

            9.0
            Exceptional
            Rahul from United States
            Couple
            Stayed 3 nights in February 2013

            Lovely hotel, great location”

            Location, Room

            this hotel was lovely. it had a great location, lots of restaurants around. the restaurant in the hotel was very good. the hotel itself appears to be one of the older colonial buildings, so the interiors of it were very nice. they had free wifi/lan cable in the rooms. the hotel arranged for a driver which took us around kochi and ernakulum (sp?). the driver was great and friendly. our only problem was with the so called 'travel desk'. there wasnt anyone actually sitting there. over the weekend the person at the main counter didnt give us very good advice on what to see/do in kochi. the main person in charge of the hotel seemed pretty on top of things though. would strongly recommend this place to anyone visiting kochi.

            Reviewed February 18, 2013

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            10.0
            Exceptional
            Raoul from United Kingdom
            Couple
            Stayed 4 nights in December 2011

            Very well located hotel, with lovely rooms.”

            Clean, large and well equipped rooms. Excellent location. Good service and food available.

            This is a very welll located hotel within the Cochin Fort area, close to the waterfront, shops and restaurants. The room was excellent with balcony overlooking the front street; very large, clean and well equipped. The staff were very welcoming, attentive and carried out all requests with a minimum of fuss, but quiet efficiency. Also, there is a restaurant on the roof terrace of the hotel with nice views of the surroundings.The food here was not only very good, but also very reasonably priced for the area, with a wide but clear selection of local fish dishes, aswell as European fare if required. There are more expensive hotels in the area, however for value for money, and the experience of a more expensive hotel it would be hard to pick a better spot than the Arches if you're looking to stay in the Fort Cochin area.

            Reviewed January 04, 2012

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            8.3
            Excellent
            Syed from India
            Couple
            Stayed 2 nights in August 2013

            Clean, comfortable stay in a heritage building”

            Location, comfort, food

            We loved our 2 night stay at the Hotel Arches. Check-in was quick and hassle-free. The hotel is well-maintained, the extensive woodwork gives a feel of luxury to the whole place. We stayed at the Nidra suite (#101) which is a pretty decent size with a separate sitting-dining area and 2 quaint balconies overlooking the quiet main road. Both the rooms are air-conditioned of course and well-appointed. There is a mini-fridge too. Free wi-fi is provided to all guests - but the speed can leave you frustrated. The bathroom is clean with 24 hour hot/cold water. There's a bath and a shower (the overhead shower did not work - could be a user issue, the hand shower worked fine). The hotel provides all basic toiletries. But no hair-dryer or tea-coffee maker in the room. The room service is quick and efficient, although we didn't use it much. Breakfast is included in the package and served at the roof top restaurant. We had the sumptuous English breakfast on both days and liked the quality and freshness of everything. There is another restaurant at the reception level but we didn't eat there as there are many great restaurants within walking distance. Checked the menu though - has a good selection of local and international dishes but a tad expensive by Kochi standards.

            Reviewed August 20, 2013

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            10.0
            Exceptional
            Debasish from India
            Family with young children
            Deluxe
            Stayed 3 nights in June 2019

            Good place to be with the family”

            Location of the hotel is on the road side and is near to most of the must visited places. Fort Kochi beach is just 200 m from this hotel. The staffs are friendly. Rooms are clean and spacious. The attached restaurant serves really good food.

            Reviewed June 09, 2019

            See room deals

            8.7
            Excellent
            Chelsea from Australia
            Couple
            Stayed 1 night in December 2012

            Great hotel in fantastic location”

            Great location.

            A really nice little hotel in Kochi. Room was a decent size and the staff were very good. Location was excellent - just a block to the chinese fishing nets and all the shops. There was no bar fridge in the room but this would be my only complaint.

            Reviewed December 30, 2012

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            10.0
            Exceptional
            Rochelle from Canada
            Couple
            Stayed 2 nights in January 2016

            Awesome location! ”

            Clean. Great location. Awesome staff!

            Our stay at Hotel Arches was awesome. Check in was fast and easy. Breakfast on the room top patio was very peaceful and relaxing. The pineapple dosa was good! We had to go to the airport in the morning before the free breakfast was available and they packed us a breakfast to go. Free waters and a great location. Close to the action that we walked everywhere, yet far enough away to be quiet.

            Reviewed January 08, 2016

            See room deals

            9.0
            Exceptional
            rajath from India
            Couple
            Stayed 2 nights in August 2013

            Truly amazing”

            Room size, friendly staff, breakfast

            The stay at hotel Arches was wonderful, the only drawback was that the room was not cleaned properly after first day of stay

            Reviewed August 31, 2013

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            8.0
            Excellent
            Jeen from Malaysia
            Couple
            Stayed 2 nights in December 2012

            great location ”

            walking distance to most tourist attractions and good restaurants

            We stayed for 2 nights at hotel arches, location was close to all the nice restaurants and.cafes, really easy to walk around. Room was clean and staff at front desk were helpful. The downside is the aircon unit was really noisy so we had to sleep with the fan.

            Reviewed December 31, 2012

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            9.2
            Exceptional
            Aparna from India
            Family with teens
            Deluxe
            Stayed 1 night in June 2019

            Excellent Place”

            We were not aware of how far it was from the airport, so getting there was tiring, but it was worth the trip. Simply because of the Fantastic Food. The restaurant "Rasoi" is an award-winning restaurant and it is excellent. Although only one staff understood Hindi/English, the service did not falter. The desserts can be improved upon, but that does not in any way detract from the service, food taste, and food quality. We stayed only for the one night, so unable to comment on the services of the hotel, except that it seems to be a house that has been renovated and converted into a hotel. Apparently, all the houses in that area have been converted into inns and hotels. That of course adds to the charm of the neighborhood. And it was nice, clean, and very welcoming.

            Reviewed June 14, 2019

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            8.0
            Excellent
            UMEET from India
            Family with young children
            Stayed 1 night in December 2013

            Comfortable Hotel close to historical sights ”

            Cosy, comfortable and close to tourist attractions

            Comfortable hotel, good value, close to historical sights in Fort Cochin. The hotel is a stone throws away from the major tourism spots like St Francis Church, Chinese fishing nets, Princess street and shopping area. Rooms are comfortable and good size. Has wifi connectivity. Bfast is limited, not a buffet, but good.

            Reviewed January 05, 2014

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            8.7
            Excellent
            Sital from United Kingdom
            Couple
            Stayed 2 nights in August 2013

            Great boutique hotel ”

            Briliaint staff, lovely themed room and excellent location

            Stay was good. Hotel is very small with only 10 rooms so its nice and quiet. The rooms are lovely and have a very traditional theme. The hotel is very well located and all the local sights are within walking distance. Staff were very helpful with booking theatre tickets, train tickets etc. The only problem we had during the stay was the poor wifi connection although this may have only been a problem in our room. We weren't massively bothered as the majority of local cafes and restaurants have free wifi available.

            Reviewed August 22, 2013

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            6.0
            anmari from Singapore
            Group
            Deluxe
            Stayed 4 nights in February 2019

            Above average”

            Overall ok, location is great being around 2min walk to both St Francis Church and the Basilica. It's right beside Alice's Delices too, a cute french bakery. The breakfast offering was meagre (cereal, a bit of fruit, bread and jam, option of pancake & egg) for what we were paying (SGD120 a night, SGD150 after tax). Admittedly we'd go up to the roof near closing of the buffet (9.30am) but everything was always packed away like it was shut even though breakfast ended at 10am. Once i ordered a thosai, and it just never came. Our room, while decent/simple, looked out to a concrete wall and felt a bit dreary. It is a mostly decently clean hotel with most facilities met (wifi, tv, aircon, clean sheets and cleaning) but no frills either and i feel like for $100+ a night in Kochi, you could get better value elsewhere.

            Reviewed February 12, 2019

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