Excellent 8.1
Based on 18 reviews

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About this property


In the historical heart of the city, the hotel's location makes it an ideal base from which to explore the sights. Right next to the hotel is the Arriaga Theatre, while the Guggenheim Museum, former palaces, and several cathedrals are close by. For some shopping, head out to the Mercado de la Ribera, the largest covered market in Europe. Guests can experience traditional basque cuisine at the restaurant, but with a modern twist. The location can make or break a trip, and with the Hotel Arenal Bilbao, you are guaranteed a central location.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Tours

Services and conveniences

  • Laundry service
  • Safety deposit boxes
  • Smoking area


  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • French
  • Spanish
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The property's license number is HBIO1100.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 12:00 PM
Distance to Airport: 15 km
Number of Floors: 6
Number of Rooms : 40
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 1997
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Verified traveler reviews

Filter by traveler type

based on 18 reviews
  • Cleanliness 8.4
  • Facilities 7.5
  • Location 9.1
  • Room Comfort/Standard 7.9
  • Service 8.3
  • Value for money 7.8
  • Food/Dining 7.1
Sort by

Edward from Singapore
Solo traveler
Stayed 2 nights in November 2013
Great location in the Old Town, Casco Viejo
location, staff, free wifi in room
Reviewed November 25, 2013

Juha from Finland
Stayed 3 nights in October 2013
Nice hotel near old town
Clean and quite big rooms, nice view. Breakfast ok. Short walk to old town and 10-15 min to Guggenheim
Nice hotel, clean rooms and ok service. Some rooms have big windows facing river.
Reviewed November 10, 2013

Colin from Australia
Small Double
Stayed one night in October 2013
Uncomfortable attic,hot room
Friendly restaurant
It was uncomfortable as we were on the 6 th floor in an attic type room which had a small roof window. The air conditioner was ineffective and it was very hot and stuffy. Quite claustrophobic.
Reviewed October 15, 2013

Aran from United Kingdom
Solo traveler
Small Double
Stayed 2 nights in March 2013
As expected a good location in a nice city
Breakfast, Location, Size of Beds
Reviewed April 10, 2013

Jorge from Spain
Stayed 3 nights in January 2013
well-placed standard hotel
wonderful location, clean room
The hotel is placed both near the classic old Bilbao as well to the main train station and shopping area. Anyway, it is a city easily walkable. The room isn't huge, but fairly cleaned and equipped. Is such a "normal" hotel: efficient but not-so-nice staff, old furniture but well-working, etc Recommended for short stays, both families, couples or single travelers. Book only if you find a very good price: it isn't a wonder there around.
Reviewed February 12, 2013

Geoff from Australia
Stayed 2 nights in July 2011
great hotel in great location
Tram stop right out the front!
fantastic hotel right in the heart of bilbao!! staff were fantastic and very helpful and best of all, the tram stop right out the front takes you directly to the guggenheim!! definately recommend this hotel to others!
Reviewed July 28, 2011

maria from Spain
Solo traveler
Small Double
Stayed 4 nights in September 2016
Lo mejor la ubicación
No me avisaron a la hora q indique me despertarán y pude perder el viaje.Es un hotel q se oye el ruido de la calle y no se puede descansar.No hay aire acondicionado .Tiene moqueta con manchas.Es un hotel q necesita una reforma completa.
Reviewed September 26, 2016

Judit from Spain
Small Double
Stayed one night in August 2016
Demasiado caro para la habitación que es.
Habitacion a un precio desorbitado en verano para encontrarte mobiliario antiguo y una cama con un colchon nada comodo.
Reviewed August 16, 2016

Maria from Argentina
Stayed 2 nights in January 2013
Limpio, céntrico y cómodo
Ubicación y limpieza
Es lo que todo viajero que le guste la marcha necesita: un hotel bien ubicado, limpio y con un servicio correcto.
Reviewed January 24, 2013

MARIA from Spain
Small Double
Stayed one night in December 2012
Hotel encantador. Ubicación excelente.
Hotel muy bien situado, confortable y con todo lo que es exigible a un hotel de ciudad.
Hemos estado muy cómodos, no sólo por la extraordinaria ubicación del hotel sino también por la amabilidad de su personal y las comodidades propias de un hotel de tres estrellas. El desayuno bueno y la posibilidad de dejar el coche en el parking público, con el que el hotel tiene concertadas un determinado número de plazas. En general estupendo, cómodo y equilibrado en el precio.
Reviewed December 13, 2012


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