This property is in high demand!
8 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
They even let us check in early without any hassle.
- To help our travelers make informed and safe travel decisions, Hygiene...
450 meters to public transportation - Luzern Train Station is within 450 meters
200 meters to Jesuitenkirche
Free Wi-Fi in all rooms!
Free Wi-Fi
Car park
Front desk [24-hour]
Fitness center
Restaurants
Bar
Luggage storage
Pets allowed
8 travelers have booked today.
Based on 692 verified reviews
8.9
8.8
8.6
8.1
7.9
7.5
Nearest transportation options
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Luzern Train Station is within 0.45 km
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Gütschbahn Bergstation is within 0.84 km
Location rating score
There are 195 places in walking distance!
| Value for money | 7.9 |
| Distance to city center | 0 km |
| Location rating | 8.9 |
| Nearest airport | Zurich Airport (ZRH) |
| Distance to airport | 49.3 km |
Based on 692 reviews from verified travelers
Hotel Astoria offers connecting rooms for visitors who wishes to stay connected to their friends or family with accessible doors between rooms. You can find the connecting room info by hovering over See all room facilities in the room selection which may be limited to selected numbers of room only.
Yes! Hotel Astoria features fitness center that is ideally located on site, catering to your active needs to stay in form while on holiday retreat. For more details, please contact the property for more information.
Yes! Hotel Astoria features dry cleaning service that is available all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.
The average travel time to get from Hotel Astoria to the airport is 60 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.
Hotel Astoria has a total of 252 rooms.
The average room rate for Hotel Astoria in the past month is 144.02 CHF, compared to city's average of 170.79 CHF.
Past visitors that stayed at Hotel Astoria have given this property a rating of 8.921 for its outstanding location as the major highlight for their stay.
63.0% of our verified guest evaluations have given a positive review and remarks about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for Hotel Astoria down in the review section.
Past families with young children that have stayed at this property have given Hotel Astoria an average rating of 8.0. You can look up more descriptive customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.
Past group travelers that have stayed at this property have given Hotel Astoria an average rating of 8.3. You can find more comprehensive customer ratings and responses by filtering for a specific type of verified travelers down in the review section.
Verified local travelers that have stayed at this property have given Hotel Astoria an average rating of 8.7. You can look up on more descriptive customer reviews, and comments for this property down in the review section.
The closest airport to Hotel Astoria is Zurich Airport, 49.0 km away.

Experience Luxury and Convenience at Hotel Astoria in Luzern
Welcome to Hotel Astoria, a luxurious 4-star hotel nestled in the heart of Luzern, Switzerland. With its prime location in the city center, you'll find yourself surrounded by the vibrant energy and charm of this enchanting destination. Whether you're visiting for business or pleasure, Hotel Astoria offers a perfect blend of comfort, convenience, and elegance.
Step into the modern and stylish lobby of Hotel Astoria, where you'll be greeted by the warm and friendly staff. The hotel boasts a total of 252 well-appointed rooms, ensuring that there is always a comfortable space available for you. Each room is designed with your utmost comfort in mind, featuring contemporary furnishings, plush bedding, and all the amenities you need for a relaxing stay.
Check-in at Hotel Astoria begins from 03:00 PM, allowing you ample time to settle in and start exploring the wonders of Luzern. If you have any little ones accompanying you on your trip, please note that this hotel does not allow children to stay free of charge. However, the hotel does offer extra charges for children, ensuring that your whole family can enjoy a comfortable stay.
As you wake up refreshed and ready to start your day, indulge in a delicious breakfast spread served at the hotel's restaurant. Savor a wide variety of international and local dishes, prepared with the finest ingredients. After breakfast, take advantage of the hotel's convenient location and explore the nearby attractions, such as the famous Chapel Bridge, Lake Luzern, or the charming Old Town.
When it's time to bid farewell to Hotel Astoria, check-out is until 11:00 AM. If you have a flight to catch, the hotel's proximity to the airport ensures a stress-free journey, with a travel time of approximately 60 minutes. Rest assured that Hotel Astoria has been built with your comfort and satisfaction in mind, with its last renovation taking place in 2021, guaranteeing a modern and well-maintained environment.
Experience the perfect blend of luxury, convenience, and Swiss hospitality at Hotel Astoria in Luzern. Book your stay now and create unforgettable memories in this picturesque city.
Unwind and Party at Hotel Astoria's Vibrant Entertainment Facilities
Hotel Astoria in Luzern, Switzerland offers an array of exciting entertainment facilities to ensure an unforgettable stay for its guests. Whether you are looking to unwind after a long day of exploring or want to dance the night away, this hotel has got you covered. Step into the stylish bar, where you can sip on expertly crafted cocktails and indulge in a wide selection of premium spirits. The bar's chic ambiance and friendly staff create the perfect atmosphere for a relaxed evening with friends or loved ones.
For those seeking a livelier experience, Hotel Astoria boasts a vibrant nightclub that will keep you entertained until the early hours. Dance to the beats of the talented DJs, as the state-of-the-art sound system fills the room with electrifying energy. The nightclub's sleek design, dazzling lighting, and energetic crowd make it the ultimate destination for party-goers. Get ready to let loose and create memories that will last a lifetime at Hotel Astoria's exceptional entertainment facilities.
Stay Active and Fit at Hotel Astoria's State-of-the-Art Fitness Center
Hotel Astoria in Luzern, Switzerland, offers a range of exceptional sports facilities to keep you active and fit during your stay. The hotel's state-of-the-art fitness center is perfect for those who want to maintain their workout routine or simply enjoy a rejuvenating exercise session. Equipped with modern cardio machines, weightlifting equipment, and a dedicated stretching area, this fitness center caters to all fitness levels and goals. Whether you prefer a high-intensity workout or a gentle exercise session, you'll find everything you need to stay in shape at Hotel Astoria's fitness center.
Convenience Facilities at Hotel Astoria: Enhancing Your Stay in Luzern
Hotel Astoria in Luzern, Switzerland offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With a focus on providing exceptional service, the hotel offers a laundry service and dry cleaning facilities, allowing guests to keep their clothes fresh and clean throughout their stay. Additionally, for added security and peace of mind, safety deposit boxes are available for guests to store their valuable belongings.
Stay connected during your visit with Wi-Fi available in both public areas and all rooms of the hotel. Whether you need to catch up on work emails or simply browse the internet for leisure, the hotel's complimentary Wi-Fi ensures you are always connected.
Furthermore, Hotel Astoria offers luggage storage facilities, allowing guests to securely store their belongings before check-in or after check-out, giving them the freedom to explore Luzern without the burden of carrying their bags. Additionally, the hotel features a vending machine, providing a convenient option for guests to grab a quick snack or beverage.
To ensure a clean and comfortable environment, the hotel offers daily housekeeping services, ensuring that your room is always tidy and welcoming. With these convenience facilities, Hotel Astoria goes above and beyond to make your stay in Luzern as convenient and enjoyable as possible.
Convenient Transport Facilities at Hotel Astoria
Hotel Astoria in Luzern, Switzerland offers a range of convenient transport facilities, ensuring that guests can easily explore the city and its surrounding areas. Situated in the heart of Luzern, this hotel is just a short walk away from the main train station, making it ideal for travelers arriving by train. Additionally, Hotel Astoria provides a complimentary shuttle service to and from the train station, ensuring a hassle-free arrival and departure experience.
For guests looking to venture further afield, Hotel Astoria offers car rental services, allowing visitors to explore the picturesque Swiss countryside at their own pace. Whether it's a scenic drive along the shores of Lake Lucerne or a trip to the nearby mountains, guests can easily access the stunning natural beauty that Switzerland has to offer. Moreover, the hotel also provides bicycle rentals, perfect for those who prefer to explore the city on two wheels. With well-maintained bicycles available, guests can pedal their way through the charming streets of Luzern, discovering hidden gems and enjoying the fresh alpine air.
At Hotel Astoria, transportation is made easy, ensuring that guests have the freedom to explore Luzern and beyond with convenience and comfort.
Modern Comfort and Convenience at Hotel Astoria
Hotel Astoria in Luzern, Switzerland offers a range of room facilities to ensure a comfortable and convenient stay for its guests. Each room is equipped with modern amenities, including air conditioning, allowing you to adjust the temperature to your liking and create the perfect atmosphere for relaxation. Additionally, a hair dryer is provided in every room, saving you the hassle of packing one and ensuring you can easily style your hair before heading out to explore the beautiful city of Luzern.
For those looking to unwind with a refreshing drink, the mini bar in each room is fully stocked with a variety of beverages and snacks, providing a convenient option for a quick refreshment without having to leave your room. To keep you entertained during your stay, Hotel Astoria offers satellite/cable TV in every room, allowing you to catch up on your favorite shows or enjoy a movie night in the comfort of your own space.
With its focus on modern comfort and convenience, Hotel Astoria ensures that every guest has a pleasant and enjoyable stay, with all the necessary room facilities provided to meet your needs and enhance your overall experience.
Indulge in Culinary Delights at Hotel Astoria
Hotel Astoria in Luzern, Switzerland offers an array of exquisite dining facilities to satisfy every palate. Whether you're in the mood for a quick coffee or a leisurely meal, this hotel has you covered. Start your day off right at the cozy coffee shop, where you can sip on a freshly brewed cup of coffee and savor a selection of delectable pastries. The friendly staff will ensure that you have a delightful experience, whether you choose to dine in or grab a quick bite to go.
For a more formal dining experience, head to the hotel's elegant restaurant. Here, you can indulge in a culinary journey through the flavors of Switzerland and beyond. The skilled chefs at Hotel Astoria use only the finest ingredients to create mouthwatering dishes that will leave you craving for more. From traditional Swiss specialties to international favorites, there's something for everyone to enjoy. With its inviting ambiance and impeccable service, the restaurant at Hotel Astoria is the perfect setting for a memorable dining experience.
At Hotel Astoria, your comfort and satisfaction are of utmost importance. The daily housekeeping service ensures that your dining areas are always clean and well-maintained, creating a pleasant atmosphere for you to relax and enjoy your meals. And when it comes to breakfast, the hotel's buffet is a true feast for the senses. Wake up to a wide variety of fresh and delicious options, including freshly baked bread, seasonal fruits, savory meats, and much more. Whether you prefer a hearty meal or a light and healthy start to your day, the breakfast buffet at Hotel Astoria has it all.
Luxurious and Comfortable Rooms at Hotel Astoria
Hotel Astoria in Luzern, Switzerland offers a range of beautifully designed and spacious rooms to cater to every traveler's needs. Whether you are traveling alone, with a partner, or with friends, Hotel Astoria has the perfect room for you.
Experience ultimate comfort and relaxation in the Deluxe Corner Twin Room or Deluxe Twin Room, both offering 28 square meters of space and featuring two comfortable single beds. These rooms are perfect for those who value privacy and a good night's sleep.
For a touch of luxury, the Lifestyle King Room is an excellent choice. With a generous size of 22 square meters and a plush king bed, this room is perfect for couples or solo travelers seeking a little extra indulgence.
If you are looking for a cozy yet stylish accommodation, the Standard Twin Room and Superior Twin Room are ideal options. Both rooms offer 25 square meters of space and feature either two single beds or two semi double-beds, ensuring a comfortable stay for guests.
By booking these exceptional rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates for Hotel Astoria, allowing you to save money while enjoying the utmost convenience. With Agoda, you can easily browse through the different room options, compare prices, and make a reservation in just a few simple steps. Experience the best of Luzern at Hotel Astoria, and book your room on Agoda today!
Discover the Vibrant Luzern Metro Area
Nestled in the heart of Switzerland, the picturesque city of Luzern offers a captivating blend of natural beauty, rich history, and modern charm. As you step outside the doors of Hotel Astoria, you will find yourself immersed in the vibrant Luzern Metro Area, where every corner reveals a new adventure waiting to be explored.
With its stunning location on the shores of Lake Luzern and surrounded by majestic mountains, the city offers a breathtaking backdrop for outdoor enthusiasts. Take a leisurely stroll along the iconic Kapellbrücke, a historic wooden bridge adorned with vibrant flowers, and soak in the panoramic views of the lake and the snow-capped peaks. For a more exhilarating experience, hop on a boat cruise and glide across the crystal-clear waters, marveling at the postcard-perfect scenery.
Beyond its natural wonders, Luzern is also a treasure trove of cultural and historical landmarks. Just a short walk from the hotel, you'll find the famous Lion Monument, a poignant sculpture carved into a rock face, commemorating the Swiss Guards who lost their lives during the French Revolution. Explore the charming Old Town with its cobblestone streets, medieval architecture, and bustling markets, where you can shop for local crafts and indulge in Swiss delicacies.
Whether you're seeking outdoor adventures, cultural immersion, or simply a relaxing escape, the Luzern Metro Area has it all. Hotel Astoria serves as the perfect base to discover the city's vibrant energy and explore the countless wonders that await you in this enchanting Swiss destination.
Traveling from the Airport to Hotel Astoria in Luzern, Switzerland
Located in the beautiful Luzern Metro Area, Hotel Astoria offers a convenient and comfortable stay for travelers visiting Luzern, Switzerland. Getting to the hotel from the nearest airports is a breeze, ensuring a seamless start to your vacation.
If you're flying into Zurich Airport, the most common choice for international travelers, you have several options to reach Hotel Astoria. The quickest and most convenient way is to take a direct train from the airport to Luzern. The journey takes around an hour, and the train station is conveniently located just a short walk from the hotel. Alternatively, you can also opt for a taxi or a private transfer for a more personalized and hassle-free experience.
For those arriving at EuroAirport Basel-Mulhouse-Freiburg, you can take a train from the airport to Basel SBB station and then catch a direct train to Luzern. The journey takes approximately two and a half hours, but the scenic views along the way make it worthwhile. Once you arrive in Luzern, Hotel Astoria is just a short distance away, allowing you to quickly settle in and start exploring the city.
No matter which airport you choose to fly into, Hotel Astoria in Luzern, Switzerland, offers a convenient and accessible location for travelers. With various transportation options available, you can easily reach the hotel and start enjoying all that Luzern has to offer.
Discover the Vibrant Surroundings of Hotel Astoria in Luzern
Hotel Astoria in Luzern is perfectly situated near a variety of landmarks and attractions, making it an ideal choice for travelers seeking a convenient and exciting stay. Just a stone's throw away from the hotel, guests will find Lucerne Station, providing easy access to explore the city and its surrounding areas.
Art enthusiasts will be delighted to discover The Rosengart Collection, a renowned art museum housing an impressive collection of works by Picasso, Klee, and other notable artists. For those looking to immerse themselves in the local culture, the Lucerne Concert Hall at KKL Luzern offers a world-class venue for concerts and performances, showcasing the talents of both local and international artists.
The KKL Luzern - Lucerne Culture and Convention Centre is another nearby attraction, hosting a diverse range of events, exhibitions, and conferences throughout the year. History buffs can visit the Richard Wagner Museum, dedicated to the life and works of the famous composer, or explore the Modern Art Museum for a contemporary art experience.
Nature lovers will appreciate the proximity to Inseli Park and Ufschotti Park, offering serene green spaces to relax and unwind. Additionally, the hotel's location allows guests to easily access the annual Blue Balls Festival, a renowned music festival held in Lucerne.
With so many exciting landmarks and attractions in close proximity, Hotel Astoria provides the perfect base for exploring the vibrant city of Luzern.
Convenient Public Transport Stations near Hotel Astoria in Luzern
Hotel Astoria in Luzern is strategically located near several public transport stations, making it incredibly convenient for guests to explore the city and its surrounding areas. Just a short walk away from the hotel is the Luzern Train Station, the main transportation hub in the city. From here, guests can easily access various train lines that connect them to other major Swiss cities like Zurich, Geneva, and Basel. The train station also offers direct connections to popular tourist destinations such as Mount Pilatus and Rigi, allowing guests to embark on breathtaking mountain adventures with ease.
Diverse Culinary Delights Just Steps Away
Hotel Astoria is surrounded by a plethora of dining options, ensuring that every palate is catered to. For those seeking an authentic taste of Japan, Negishi is a must-visit, serving up delicious sushi and sashimi. If you're in the mood for vegetarian and vegan fare, tibits Luzern offers a wide range of plant-based dishes made from fresh, locally sourced ingredients. Craving Italian? Pastarazzi is the place to be, with their mouthwatering pasta dishes that will transport you straight to Italy. For a unique dining experience, head to Suite small plates & cocktails, where you can indulge in a variety of small, shareable plates paired with expertly crafted cocktails. Grottino 1313 is a hidden gem that specializes in traditional Swiss cuisine, while La Bestia - Pizza Pizza is the go-to spot for authentic Neapolitan-style pizzas. Luz Seebistro is perfect for enjoying a meal with stunning lake views, and Dogans Luzern offers a fusion of Swiss and Turkish flavors. If you're in the mood for Mexican cuisine, Pacifico is the place to be, serving up flavorful dishes like tacos, enchiladas, and margaritas. And for those looking for a healthy and refreshing meal, PazO Bowl offers a variety of nutritious and delicious bowls. With such a diverse selection of restaurants just steps away from Hotel Astoria, you'll never run out of options to satisfy your cravings.
Shop 'til You Drop in Luzern
Hotel Astoria is strategically located near some of the best shopping landmarks in Luzern. Just a short walk from the hotel is the Hauptbahnhof, the city's main train station, which is not only a transportation hub but also home to a wide range of shops. Here, you can find everything from high-end fashion boutiques to popular international brands, making it the perfect place to indulge in some retail therapy. Whether you're looking for designer clothing, accessories, electronics, or Swiss souvenirs, the Hauptbahnhof has it all. After a day of shopping, you can conveniently return to Hotel Astoria and relax in the comfort of your stylish room.
Affordable Luxury: Hotel Astoria's Competitive Pricing in Luzern
Hotel Astoria offers a remarkable blend of luxury and affordability, making it an ideal choice for travelers seeking a memorable stay in Luzern, Switzerland. With an average price of $343 per room, Hotel Astoria provides exceptional value for money when compared to the average price of a hotel room in Luzern, which is $311.
At Hotel Astoria, guests can indulge in a range of first-class amenities and services without breaking the bank. The elegantly designed rooms offer a cozy and inviting ambiance, complete with modern furnishings and breathtaking views of the city or the stunning Lake Lucerne. The hotel's attentive staff ensures that every guest receives personalized attention and enjoys a comfortable and memorable stay.
In addition to its competitive pricing, Hotel Astoria's prime location is another reason why it stands out among other accommodations in Luzern. Situated in the heart of the city, guests have easy access to popular attractions such as the Chapel Bridge, the Old Town, and the Swiss Museum of Transport. With its exceptional value for money and convenient location, Hotel Astoria is the perfect choice for both business and leisure travelers seeking an unforgettable experience in Luzern.
Excellent Service and Convenient Location
Hotel Astoria in Luzern, Switzerland is a top-notch hotel that offers excellent service and a convenient location. The staff are kind and have a great service mind, making the check-in process easy and quick. The rooms are modern, spacious, and clean, providing great value for money. Guests rave about the delicious breakfast served at the hotel. Additionally, the location is perfect, as it is within walking distance to the famous Chapel bridge and the train station. With its attentive and friendly staff, convenient location, and exceptional service, Hotel Astoria is truly one of the best hotels in Europe.
Unforgettable Stay at Hotel Astoria in Luzern
Hotel Astoria in Luzern, Switzerland, has received outstanding customer ratings that speak volumes about the quality of their service and facilities. With an overall score of 8.1, it is evident that guests have had an unforgettable stay at this exceptional hotel.
One of the key highlights of Hotel Astoria is its impeccable cleanliness, with a remarkable rating of 8.6. Guests can expect spotless rooms and common areas, ensuring a comfortable and hygienic environment throughout their stay. The hotel's dedication to maintaining high standards of cleanliness is truly commendable and contributes to the overall positive experience.
Another aspect that sets Hotel Astoria apart is its prime location, earning a fantastic rating of 8.4. Situated in the heart of Luzern, guests have easy access to the city's main attractions, shopping areas, and dining options. Whether you wish to explore the historic Old Town or enjoy a leisurely stroll along the picturesque Lake Luzern, everything is just a stone's throw away from the hotel.
Furthermore, the staff at Hotel Astoria has consistently delivered exceptional performance, with a rating of 8.0. Guests have praised the friendly and attentive service provided by the hotel's dedicated team. From the moment of arrival to departure, the staff goes above and beyond to ensure that every guest's needs are met, creating a warm and welcoming atmosphere.
Overall, Hotel Astoria in Luzern has received glowing customer reviews, highlighting its exceptional cleanliness, prime location, and outstanding staff performance. Whether you are visiting Luzern for business or leisure, this hotel promises an unforgettable stay that exceeds expectations.
Excellent8.1
Facilities
Excellent8.9
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
Most recent
Right from the day we landed for checkin the staff who checked us in, had an attitude wz no smile and very unwelcoming. And then on top of tht he gave us wrong info abt no fireworks at all fr 31st as the city is environmental friendly n said we cd go to zurich to see. Meanwhile just before midnight up until 45 mins or so there were numerous fireworks being held. Also he didnt mentio abt a official fireworks tht takes place at 8:15pm on the 1st Jan. The staff there have an attitude like they r paying for our hotel or its fr free. Very very disappointed. The only good staff was the one who cleaned our room. She was polite and always smiling. Rooms are not as big as u see In this image. The floors are wooden and old. 1st 4 star hotel im seeing tht doesnt hv a kettle or tea maker. Their coffee machine doesnt work. They hv an old fashioned one pc phone wz no information on what to dial for reception son we hd to go down literally for tht. Room service never answered the calls. Our experience was not very pleasant at all. When we travel for holidays we expect great hospitality and not a racist approach. Will never stay here again! Note: location was good but the staff need to be trained to be more hospitable to guests who come in no matter which part of the world.
We stayed at Astoria Hotel in Luzern, and unfortunately, our experience was below expectations. The Positives: The location is very good, close to attractions and convenient for getting around. The staff were friendly and helpful. The hotel was very clean overall. Air-conditioning is available, although we found it ineffective. Opening the windows gave us better ventilation and some fresh air. The Negatives: The bathroom shower was extremely small and unsafe. There’s a high step—about a foot or more—to get in, which felt like a serious tripping hazard. The room was very dark, with windows facing walls of other buildings so close you could almost touch them. It felt boxed in and gloomy. There was a strong carpet smell in the hallways, which was unpleasant. No iron or mini fridge in the room—only a small coffee maker. Breakfast was just average and definitely not worth the extra cost. Final Thoughts: Despite the good location and clean environment, we did not enjoy our stay due to poor room design, lack of light, and safety concerns with the shower. This hotel may suit some travelers, but for us, the comfort and value were lacking.
The hotel was fantastic - the staff was super friendly, the breakfast was great, the hotel’s location was unbeatable! The rooms were smallish but that was fine for us since we only stayed 2 nights and the bed wasnt super comfortable. But overall would recommend the hotel!
Dear Pooja, thank you very much for your wonderful and balanced review. We aree delighted to hear that you found our staff super friendly, enjoyed the breakfast, and appreciated our unbeatable central location - that truly means a lot to us. We also thank you for your honest feedback regarding the room size and bed comfort. We understand that comfort is very important, and your comments help us continue to improve our guest experience. We are happy to know that, overall, you would recommend the hotel and hope to welcome you back again soon for another stay in Lucerne. R.Niederberger Quality Management
I stayed in this hotel for 4 days. Hotel location is excellent. Also hotel roof top bar is good. Rooms are decent and clean. Breakfast is average, same menu for all days. Hotel staff is helpful. Car parking is expensive but you can get car parking near by at cheaper rate.
Dear Sandeep, thank you for sharing your detailed feedback. We are pleased to hear you enjoyed our excellent location, rooftop bar, and found our staff helpful. We appreciate your comments about the breakfast variety and parking costs. Your input helps us improve our services and guest experience. We hope to welcome you again for an even better stay. R.Niederberger Quality Management
450 meters to public transportation
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
“A great place at a great location”
I know that accommodation in Switzerland is usually very expensive and that’s why I’m thrilled that we were able to book this place for the price we paid. An absolute bargain. Our original room was nice, but small, and when we asked for a room with a mini-fridge they moved us to a bigger room free of charge. The location was great, just a 5 minute walk from the lake and the central train station. I was a bit worried about other reviews mentioning the loud noises at night, but we did not experience that at all and slept great. The place was clean (with the exception of a few hairs here and there that probably came from the cleaning ladies) and classy. The only bad thing really was that when I asked at reception if they could provide me a knife to cut bread they said that they can’t do that, but they can sell me a knife if I want, for 5 CHF (6$). I was about to purchase it, but imagine my surprise when the receptionist returned from the back room with a disposable plastic knife. I ended up ripping the bread with my hands.
Dear, thank you for sharing your experience with us! We are delighted to hear that you found the location and the price of the accommodation to be great value, and we are pleased that the staff was able to accommodate your request for a larger room. It’s also wonderful to know that you had a peaceful stay and enjoyed the clean and classy environment. We apologize for the confusion regarding the knife request, and we truly appreciate your feedback on this matter. Rest assured, we will look into improving this service for future guests. We hope to welcome you again soon for another stay! R.Niederberger Quality Management