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18 May 2023
Thursday
18 May 2023
Thursday
Hotel Austin Paradise - Taman Pulai Utama
Superior Deluxe - Guestroom, Hotel Austin Paradise - Taman Pulai Utama in Johor Bahru
a large building with a sign on the side of it, Hotel Austin Paradise - Taman Pulai Utama in Johor Bahru
a living room filled with furniture and a stairway, Hotel Austin Paradise - Taman Pulai Utama in Johor Bahru
a living room filled with furniture and a tv, Hotel Austin Paradise - Taman Pulai Utama in Johor Bahru
a patio area with chairs, tables and chairs, Hotel Austin Paradise - Taman Pulai Utama in Johor Bahru
a bathroom with a sink and a mirror, Hotel Austin Paradise - Taman Pulai Utama in Johor Bahru

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8.2

Excellent

649 reviews

649 reviews

"The hotel have lift facility ,hotel room is clean and location is near to restaurant ,24hours mart and AEON"

Nor

"Very cheap and the room very clean too."

manimegalah

"Convenient location, close to UTM."

Masafumi

"Location of the hotel also near restaurants and shops so easy to get food."

Nur

"Studio room size ok for 3 adults those short time for traveling"

Rabi'atun
See map
See map

8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Paradigm Mall Johor Bahru 7.6 km
Danga Bay 13.3 km
Legoland Malaysia 13.3 km
KSL City Mall 16.8 km
Sultan Abu Bakar State Mosque 17.3 km
Johor Zoo 17.4 km
Arulmigu Sri Rajakaliamman Glass Temple 17.8 km
Angry Birds Activity Park 18.0 km
Johor Bahru City Square 18.1 km
Jalan Wong Ah Fook 18.5 km
Nearby landmarks
Green Fresh Mart 430 m
Taman Awam MBIP 580 m
Perdana Specialist Maternity Centre 590 m
am pm 800 m
Perniagaan Ayam Taman U Sdn Bhd 800 m
U Mall 850 m
klinik pergigian amim 850 m
Jusco Taman Universiti Shopping Centre 890 m
Najah Fitness Centre 940 m
Perubatan Cina Lim Han Lin 1.0 km
See nearby places

Hotel Austin Paradise - Taman Pulai Utama

75,77,79, Jalan Pulai 7, Taman Pulai Utama, Pulai, Johor Bahru, Malaysia, 81300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Pulai part of Johor Bahru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Legoland Malaysia.

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Laundry service

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Laundry service

Room service

Concierge

Wi-Fi in public areas

Your dates are popular among travelersPopular destination! Properties in Johor Bahru are being booked every minute!
Value for money8.2
Location rating8.3
Nearest airportSenai International Airport (JHB) - Malaysia
Distance to airport11.5 km

Rooms available at Hotel Austin Paradise - Taman Pulai Utama

Very good
Room comfort & quality

7.8

Room photos and details
Superior Deluxe
...
  • Room size: 11 m²/118 ft²
  • Outdoor view
  • 1 double bed
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Room photos and details
Deluxe Family Suite
...
  • Room size: 16 m²/172 ft²
  • Outdoor view
  • 1 single bed and 1 queen be...
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Room photos and details
Deluxe King Room
...
  • Room size: 12 m²/129 ft²
  • Shower
  • 1 king bed
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Room photos and details
Deluxe Family Room
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 2 queen beds
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Room photos and details
Executive Suite
...
  • Room size: 14 m²/151 ft²
  • Street view
  • 1 king bed
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Room photos and details
Family Suite
...
  • Room size: 16 m²/172 ft²
  • No Windows view
  • 2 queen beds
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Room photos and details
Superior Triple
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 1 king bed or 1 single bed
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Room photos and details
Superior Single
...
  • No Windows view
  • Non-smoking
  • 1 single bed
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Room photos and details
Deluxe Twin Room
...
  • Room size: 11 m²/118 ft²
  • Shower
  • 2 single beds
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Room photos and details
Superior Twin
...
  • Room size: 11 m²/118 ft²
  • Shower
  • 2 single beds
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Frequently asked questions

Does Hotel Austin Paradise - Taman Pulai Utama provide laundry services?

Yes! Hotel Austin Paradise - Taman Pulai Utama provides laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

Is car parking available at Hotel Austin Paradise - Taman Pulai Utama?

Hotel Austin Paradise - Taman Pulai Utama has car park onsite free of charge for travelers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

When was Hotel Austin Paradise - Taman Pulai Utama built?

Hotel Austin Paradise - Taman Pulai Utama was built in 2013.

How many rooms does Hotel Austin Paradise - Taman Pulai Utama have?

Hotel Austin Paradise - Taman Pulai Utama has a total of 40 rooms.

In which languages can Hotel Austin Paradise - Taman Pulai Utama's personnel communicate?

Hotel Austin Paradise - Taman Pulai Utama can converse up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What do past visitors love most about Hotel Austin Paradise - Taman Pulai Utama?

Verified guests that stayed at Hotel Austin Paradise - Taman Pulai Utama have given this property a rating of 8.534 for its excellent service as the major highlight for their stay.

What is the verified guest review consensus about Hotel Austin Paradise - Taman Pulai Utama's Wi-Fi?

75.0% of our past visitor assessments have given an optimistic review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Hotel Austin Paradise - Taman Pulai Utama down in the review section.

What is the average rating that verified Couples' have given to Hotel Austin Paradise - Taman Pulai Utama?

Past couple travelers that have stayed at this property have given Hotel Austin Paradise - Taman Pulai Utama an average rating of 7.8. You can look up on more detailed customer critiques, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with young children have given to Hotel Austin Paradise - Taman Pulai Utama?

Verified families with young children that have stayed at this property have given Hotel Austin Paradise - Taman Pulai Utama an average rating of 8.0. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to Hotel Austin Paradise - Taman Pulai Utama?

Past families with older children that have stayed at this property have given Hotel Austin Paradise - Taman Pulai Utama an average rating of 8.2. You can look up more comprehensive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Hotel Austin Paradise - Taman Pulai Utama?

Verified local travelers that have stayed at this property have given Hotel Austin Paradise - Taman Pulai Utama an average rating of 8.8. You can look up on more detailed customer testimonials, and feedback for this property down in the review section.

What is the closest airport to Hotel Austin Paradise - Taman Pulai Utama?

The nearest airport to Hotel Austin Paradise - Taman Pulai Utama is Senai International Airport, 11.0 km away.

See map

Explore the neighborhood

What people love about Hotel Austin Paradise - Taman Pulai Utama

  • 10

    Exceptional
    Location

    "The hotel have lift facility ,hotel room is clean and location is near to restaurant ,24hours mart and AEON"

    Nor

    |

    May 2, 2023

  • 9.2

    Exceptional
    Cleanliness

    "Very cheap and the room very clean too."

    manimegalah

    |

    March 22, 2023

  • 8.8

    Excellent
    Location

    "Convenient location, close to UTM."

    Masafumi

    |

    March 5, 2023

Property ranking|Compared to 3,718 Johor Bahru properties
See all rankings
Room comfort score
7.8/10
Cheapest price score
Service score
8.5/10
Couples review score
8.1/10
Better than
99
%
of Johor Bahru properties
Better than
97
%
of Johor Bahru properties
Better than
94
%
of Johor Bahru properties
Better than
93
%
of Johor Bahru properties
Overall rating:

8.2

Excellent
649 reviews
Cleanliness
8.3
Facilities
7.8
Location
8.3
Read all reviews >
What travelers say they love:
Near to Aeon Taman Universiti, room is clean.
Bee from Malaysia
Family with older children
More about Hotel Austin Paradise - Taman Pulai Utama

More about Hotel Austin Paradise - Taman Pulai Utama

Hotel Austin Paradise - Taman Pulai Utama

Hotel Austin Paradise - Taman Pulai Utama is a smart choice for travelers to Johor Bahru, offering a relaxed and hassle-free stay.
The range of services provided by Hotel Austin Paradise - Taman Pulai Utama ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in Johor Bahru. Parking is available and free, provided by the hotel for guests with their own transportation.
The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Hotel Austin Paradise - Taman Pulai Utama are fitted with all the amenities travelers need. The hotel provides air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. The hotel also provides guests with bottled water and a coffee or tea maker in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Around the property

This is your chance to explore all that Johor Bahru has to offer. Whatever you may be looking to buy on your trip to Johor Bahru, chances are you'll find it at Johor Bahru City Square located 18.1 km away.


Reasons to stay here

Rooms here are cheaper than 97% of accommodations in the city.
This hotel's food and dining score higher than 97% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 99% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

Housekeeping

10 mentions

Internet

3 mentions

Food & Dining

2 mentions

Breakfast

2 mentions

Languages spoken
  • English
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Kitchen
  • Room service
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Invoice provided
  • Laundry service
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • Ironing facilities
  • Non-smoking
  • Shower
  • Slippers
  • Streaming service like Netflix
  • Toiletries
  • Towels
  • TV

Location

75,77,79, Jalan Pulai 7, Taman Pulai Utama, Pulai, Johor Bahru, Malaysia, 81300
Excellent
Location

8.3

Airports
  • Senai International Airport (JHB) - Malaysia
    11.5 km
  • Seletar Airport (XSP) - Singapore
    31.2 km 50 min drive
Public transportation
  • Terminal Bas & Taxi Taman Ungku Tun Aminah Bus Station
    5.0 km 18 min drive
  • Kempas Baru
    10.9 km
Hospital or clinic
  • Perdana Specialist Maternity Centre
    590 m
Shopping
  • Paradigm Mall Johor Bahru
    7.6 km
Convenience store
  • 7 Eleven
    150 m
Cash withdrawal
  • ATM
    390 m 2 min drive

What's nearby

Popular landmarks
  • Paradigm Mall Johor Bahru
    7.6 km
  • Danga Bay
    13.3 km
  • Legoland Malaysia
    13.3 km
  • KSL City Mall
    16.8 km
  • Sultan Abu Bakar State Mosque
    17.3 km
  • Johor Zoo
    17.4 km
  • Arulmigu Sri Rajakaliamman Glass Temple
    17.8 km
  • Angry Birds Activity Park
    18.0 km
  • Johor Bahru City Square
    18.1 km
  • Jalan Wong Ah Fook
    18.5 km
Nearby landmarks
  • Green Fresh Mart
    430 m
  • Taman Awam MBIP
    580 m
  • Perdana Specialist Maternity Centre
    590 m
  • am pm
    800 m
  • Perniagaan Ayam Taman U Sdn Bhd
    800 m
  • U Mall
    850 m
  • klinik pergigian amim
    850 m
  • Jusco Taman Universiti Shopping Centre
    890 m
  • Najah Fitness Centre
    940 m
  • Perubatan Cina Lim Han Lin
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-out until: 12:00
The property
  • Non-smoking rooms/floors: No
  • Number of rooms : 40
  • Year property opened: 2013

Property announcements

ty can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information. To enable screen reader support, press Ctrl+Alt+Z To learn about keyboard shortcuts, press Ctrl+slash

Reviews of Hotel Austin Paradise - Taman Pulai Utama from real guests

Provided by verified guests of Agoda
8.2
/
10
Excellent
From 649 reviews
Cleanliness8.3
Facilities7.8
Location8.3
Room comfort and quality7.8
Service8.5
Value for money8.2
High score for Johor Bahru
Rating
9+ Exceptional (79)
8-9 Excellent (23)
7-8 Very Good (50)
6-7 Good (13)
<6 Below Expectation (26)
Time of the year
Mar - May (36)
Jun - Aug (50)
Sep - Nov (56)
Dec - Feb (49)

Show reviews that mention 

Showing 191 verified guest comments
12345
10.0
Exceptional
Nur from Malaysia
Solo traveler
Superior Deluxe
Stayed 3 nights in November 2022

Exceptional”

Room superior deluxe is comfortable, toilet was clean, got heater, got hairdryer too. Got free wifi. Housekeeping also give good service. They clean up the messy room and all the stuff. Location of the hotel also near restaurants and shops so easy to get food.

Reviewed December 07, 2022

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Responded December 08, 2022
Hotel Austin Paradise - Taman Pulai Utama
10.0
Exceptional
kin from Malaysia
Solo traveler
Superior Single
Stayed 3 nights in February 2023

The price and service are reasonable”

Staffs quite polite and helpful. Surely it cannot compared with 5 stars or 4 stars hotel. However, it definitely suits backpackers and short trip travellers.

Reviewed February 08, 2023

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Responded February 09, 2023
Hotel Austin Paradise - Taman Pulai Utama
10.0
Exceptional
Maria from Philippines
Business traveler
Superior Deluxe
Stayed 16 nights in October 2022

Good hotel for a good price”

The interior design is simple and elegant, and the space is well-maximised. It's also kept clean and the staff are really nice. The location is convenient and easily accesible. I highly recommend this hotel for it's value price.

Reviewed October 21, 2022

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Responded October 26, 2022
Hotel Austin Paradise - Taman Pulai Utama
10.0
Exceptional
Michael from Philippines
Family with teens
Superior Triple
Stayed 20 nights in December 2022

Great hotel with good location”

Near bus stop going to JB sentral and Paradigm Mall, accessible to Aeon Mall, UMall, food hub, laundry shop and UTM.

Reviewed February 01, 2023

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Responded February 02, 2023
Hotel Austin Paradise - Taman Pulai Utama
10.0
Exceptional
Amri from Malaysia
Family with young children
Superior Deluxe
Stayed 1 night in November 2022

Above expection”

I stayed here along with my family and parent. What I can say is, the hotel is above my expectation. The design and their colour is up to date. The atmosphere is impressing me. And guest, what more supraise is the hotel is provided with an elevator.

Reviewed November 25, 2022

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Responded November 27, 2022
Hotel Austin Paradise - Taman Pulai Utama
10.0
Exceptional
Amri from Malaysia
Family with young children
Deluxe Family Suite
Stayed 1 night in November 2022

Exceptional”

I stayed here along with my family and parent. What I can say is, the hotel is above my expectation. The design and their colour is up to date. The atmosphere is impressing me. And guest, what more supraise is the hotel is provided with an elevator.

Reviewed November 25, 2022

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Responded November 27, 2022
Hotel Austin Paradise - Taman Pulai Utama
10.0
Exceptional
Salwani from Malaysia
Solo traveler
Superior Single
Stayed 2 nights in December 2022

CLEAN!”

Take the single room. Clean and neat. Satisfy. Just a bit of smoke smell once i entered the room. But the smell disappear slowly.

Reviewed December 30, 2022

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Responded January 01, 2023
Hotel Austin Paradise - Taman Pulai Utama
9.6
Exceptional
Jeremy from Singapore
Solo traveler
Superior Single
Stayed 1 night in January 2023

Value for money”

Staff is always friendly and approachable, room is basic and clean. Ample parking outside hotel. Very good price even during peak period.

Reviewed January 29, 2023

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Responded January 30, 2023
Hotel Austin Paradise - Taman Pulai Utama
10.0
Exceptional
Rabi'atun from Malaysia
Family with young children
Deluxe Family Suite
Stayed 1 night in October 2022

Have a room to choose during my visited”

Studio room size ok for 3 adults those short time for traveling

Reviewed January 03, 2023

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Responded January 05, 2023
Hotel Austin Paradise - Taman Pulai Utama
10.0
Exceptional
Hamizah from Malaysia
Solo traveler
Superior Single
Stayed 1 night in January 2023

Exceptional”

bilik bersih and good service from staffs👍🏼👍🏼

Reviewed January 26, 2023

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Responded January 30, 2023
Hotel Austin Paradise - Taman Pulai Utama
10.0
Exceptional
Kongsi from Malaysia
Business traveler
Superior Deluxe
Stayed 1 night in October 2022

Very recommended”

The best ever of customer service & the facilities is also awesome Thank you ⭐⭐⭐⭐⭐

Reviewed November 07, 2022

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Responded November 08, 2022
Hotel Austin Paradise - Taman Pulai Utama
10.0
Exceptional
Jen from Malaysia
Solo traveler
Superior Deluxe
Stayed 4 nights in June 2022

Good hotel.”

Acceptable price. 5star hotel 1star price. Too cheap,hotel condition is very awesome. Workers are cheerful and helpful. See you next time @hotel Austin paradise.

Reviewed June 24, 2022

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Responded June 25, 2022
Hotel Austin Paradise - Taman Pulai Utama
10.0
Exceptional
yuryanti from Singapore
Couple
Superior Triple
Stayed 1 night in February 2023

Value of money ”

Everything was great

Reviewed February 05, 2023

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Responded February 08, 2023
Hotel Austin Paradise - Taman Pulai Utama
9.6
Exceptional
Indra from Malaysia
Couple
Executive Suite
Stayed 1 night in May 2022

Good location, lots of restaurants and mini markets nearby. ”

However,the bathroom had shaded glass doors. I could see the person inside, it was rather uncomfortable to use the toilet and take a shower. If you stay with your children, it would be embarrassing. I suggest the hotel to cover the glass panelling with dark tint or stickers.

Reviewed May 31, 2022

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We're sorry you were unhappy.We promise to improve quality for our services.

Responded May 31, 2022
Hotel Austin Paradise - Taman Pulai Utama
10.0
Exceptional
NUR from Malaysia
Solo traveler
Superior Deluxe
Stayed 2 nights in December 2021

Exceptional”

i pergi 16/12/2021 haritu, staff sangat baik. sebabkan ni first time i book hotel sendiri and i tak menyesal pilih hotel ni. bersih pun bersih. facilities okay. will repeat soon in future. thank you!

Reviewed December 22, 2021

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Responded December 23, 2021
Hotel Austin Paradise - Taman Pulai Utama
10.0
Exceptional
Ubdosslam from Malaysia
Group
Superior Deluxe
Stayed 1 night in December 2021

My advice is that, don't wast time and go directly to Austin Paradise Hotel.”

In short, the services are many times more than the cost.

Reviewed December 22, 2021

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Responded December 23, 2021
Hotel Austin Paradise - Taman Pulai Utama
10.0
Exceptional
Fadilah from Malaysia
Couple
Executive Suite
Stayed 2 nights in October 2022

Exceptional”

Nice place to stay ! Will come again ✨

Reviewed October 18, 2022

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Responded October 19, 2022
Hotel Austin Paradise - Taman Pulai Utama
10.0
Exceptional
Iva from Malaysia
Family with young children
Superior Triple
Stayed 2 nights in November 2021

Thank you”

Thank you 🙏🏻 bed is comfortable.

Reviewed November 23, 2021

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Responded November 24, 2021
Hotel Austin Paradise - Taman Pulai Utama
10.0
Exceptional
Aravin from Malaysia
Family with young children
Deluxe Family Suite
Stayed 1 night in June 2022

Good”

Staff worked quickly to settle some minor issues.

Reviewed June 29, 2022

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Responded June 30, 2022
Hotel Austin Paradise - Taman Pulai Utama
10.0
Exceptional
Azhar from Malaysia
Family with teens
Superior Single
Stayed 1 night in April 2021

cheap and clean”

cheap and clean

Reviewed December 19, 2021

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Responded December 20, 2021
Hotel Austin Paradise - Taman Pulai Utama
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