Very good 7.4
Based on 26 reviews

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About this property


Situated in Pulai, Hotel Austin Paradise - Taman Pulai Utama is the perfect place to experience Johor Bahru and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to U Mall, Jusco Taman Universiti Shopping Centre, Indian Temple give to this hotel a special charm.

Hotel Austin Paradise - Taman Pulai Utama also offers many facilities to enrich your stay in Johor Bahru. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, Wi-Fi in public areas, car park.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), air conditioning, desk. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Hotel Austin Paradise - Taman Pulai Utama is an ideal place of stay for travelers seeking charm, comfort and convenience in Johor Bahru.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Services and conveniences

  • Smoking area

For the kids

  • Family room


  • Check-in/check-out [express]
  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Malay
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: No
Number of Rooms : 40
Year Hotel Built: 2013
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Recent customer comments

Filter by traveler type
Very good

based on 26 reviews
  • Cleanliness 7.8
  • Facilities 8.0
  • Location 7.6
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.8
  • Food/Dining 5.2
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Theivanand from Malaysia
Superior Deluxe
Stayed 1 night in August 2016
Overall it was good but noisy
Overall it was a good stay for 1 night. However at times it can be noisy if your room is facing the road and if its raining, expect to hear loud roof crackling sound. I had sleepless night.
Reviewed August 15, 2016

Phuah from Malaysia
Business traveler
Superior Twin
Stayed 3 nights in January 2016
room very clean & comfortable
good location, room clean, stuff nice
Reviewed February 02, 2016

NANCY from Indonesia
Family with teens
Superior Twin
Stayed 4 nights in December 2015
more like a business hotel
staff, rate and fast check in and out
The hotel looks kind of new, and they got elevator even though its only a 2 story building. The room is a bit small, not much room for your big bags. Linen smell nice, and bed was comfy. No restaurant in the hotel but some of foods court across the street open 24h. Since its very close to the road, the rooms facing the road can be really noisy, specially during the weekend.
Reviewed January 28, 2016

Tan from Singapore
Family with young children
Superior Twin
Stayed 2 nights in November 2015
Overall ok
Value for Money, Clean, Comfort
Overall this hotel is ok. I am impressed that there is lift facility in this double story building. Although the room is small but comfort and value for money. Soundproofing system needs to be improved for the rooms facing the main road.
Reviewed November 30, 2015

Tan from Singapore
Superior Deluxe
Stayed 2 nights in November 2015
Clean hotel
Value for Money, Clean, Comfort
Overall this hotel is ok. I am impressed that there is lift facility in this double story building. Although the room is small but comfort and value for money.
Reviewed November 30, 2015

Aishah from Malaysia
Superior Deluxe
Stayed 3 nights in November 2015
Things that can be improved
Deakat dengan Taman perumahan Pulai utama
The requested wake up call was delayed . Requested wake up call at 6.30 am received call at 7 am only so I was late for my appointment. Breakfast not provided so inconvenient. Receptionist insisted on cash deposit upon check in and only allowed credit card guarantee payment upon my insistence. The rooms were very small .It's more of a budget hotel.
Reviewed November 09, 2015

Florence from Singapore
Superior Deluxe
Stayed 1 night in September 2015
Room is clean
Pleasant stay
Reviewed September 11, 2015

Chua from Malaysia
Family with teens
Superior Twin
Stayed 2 nights in August 2015
pleasant stay in Austrin Paradise Hotel, Skudai
location, room, cleanliness, parking right infront of the hotel
Good, as expected for a 2/3 star hotel
Reviewed August 28, 2015

John from Canada
Solo traveler
Superior Deluxe
Stayed 3 nights in August 2015
Pleasant surprise
Value for money, location, well designed room
I was pleasantly surprised when I arrived at the hotel. It was a last minute decision since it wasn't part of the hotel list provided by the conference. I was hesitant since it looked far from from the main strip. It was a short 10min. walk under tree shaded sidewalks. The hotel doesn't have dining options but beside or just across from it are delicious and cheap restaurants. If you want to get real Malaysian food, these are the places to go to. The room itself was spacious and large. The shower/bathroom was really nice. Maybe the only downsides are that the windows are not that sound-proof when closed. A tree outside was a bird roost and it did become noisy. It didn't bother me but it might others.
Reviewed August 17, 2015

Muhammad from Malaysia
Solo traveler
Superior Deluxe
Stayed 1 night in March 2015
nice place to stay worth for money
comfort, nice room and superb clean.
Awesome.. recommended
Reviewed March 09, 2015


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