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7.1

Very good
17.6% this month
/10
(772 reviews)See what guests said
Housekeeping31
Shops2
Car Park2
See map

7.5

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
KSL City Mall 7.9 km
Arulmigu Sri Rajakaliamman Glass Temple 9.5 km
Angry Birds Activity Park 10.2 km
Johor Zoo 10.3 km
Johor Bahru City Square 10.4 km
Jalan Wong Ah Fook 10.7 km
Danga Bay 10.8 km
Sultan Abu Bakar State Mosque 11.3 km
Paradigm Mall Johor Bahru 11.7 km
Legoland Malaysia 22.2 km
Nearby landmarks
Mini Kuso Trick Art Gallery 340 m
Austin Heights Schools Swimming Pool 500 m
Austin Perdana Lake 590 m
Klinik Kesihatan Sultan Ismail 860 m
Hospital Sultan Ismail 990 m
Linear Park 1.1 km
Holy Word Church 1.2 km
Austin Heights Water & Adventure Park 1.3 km
Sunway College Johor Bahru 1.4 km
AEON Tebrau City Shopping Centre 1.4 km
Hotel Austin Paradise

"Strategic, clean"

WON - May 14, 2022
Executive Deluxe Hotel Austin Paradise
 Hotel Austin Paradise
Lobby Hotel Austin Paradise
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Hotel Austin Paradise

No.85&87, Jalan Mutiara Emas 10/19, Taman Mount Austin, Tebrau, Johor Bahru, Malaysia, 81100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Tebrau part of Johor Bahru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Legoland Malaysia. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Attention

This property is in high demand!

10 travelers have booked today.

Announcements by hotel (1)
As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more information. <br><br> Due to COVID-19 circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Laundry service

  • Smoking area

Value for money7.4
Location rating7.5
Nearest airportSenai International Airport (JHB) - Malaysia
Distance to airport16.0 km

Rooms available at Hotel Austin Paradise

Superior Twin
...
  • Non-smoking
  • Shower
  • 2 single beds
Enter dates to see prices
Premier Suite
...
  • Room size: 48 m²/517 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Family Suite
...
  • Room size: 16 m²/172 ft²
  • Street view
  • 2 queen beds
Enter dates to see prices
Executive Deluxe
...
  • Room size: 14 m²/151 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Superior Triple
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 king bed or 1 single bed
Enter dates to see prices
Executive Superior
...
  • Room size: 15 m²/161 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Studio Suite
...
  • Room size: 16 m²/172 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Superior Single
...
  • No Windows view
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Executive Suite
...
  • Room size: 23 m²/248 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Superior Deluxe
...
  • Room size: 13 m²/140 ft²
  • Shower
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Austin Paradise?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Austin Paradise?

For those who wish to drive their own cars, Hotel Austin Paradise has a car park that's close to the hotel. Parking is free for guests. Self-parking is conveniently available at the hotel.

Is breakfast offered at Hotel Austin Paradise?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Austin Paradise.

Can business events be hosted at Hotel Austin Paradise?

On-site venues and convenient event services make Hotel Austin Paradise an ideal choice for hosting events such as seminars, conferences and meetings. The venue available at the hotel can accommodate up to 30 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel Austin Paradise?

Hotel Austin Paradise does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Hotel Austin Paradise?

Hotel Austin Paradise’s neighborhood is Tebrau which includes popular restaurants such as Taiwan Taste, Mishuji Japanese and Catfish Restaurant.

What popular shopping places are close to Hotel Austin Paradise?

Located in the Tebrau area, Hotel Austin Paradise is close to great shopping choices like AEON Tebrau City Shopping Centre, The Mall, Mid Valley Southkey and IKEA Tebrau.

What are popular attractions near Hotel Austin Paradise?

Hotel Austin Paradise is located in Tebrau area, which is famous for attractions such as Austin Heights Water & Adventure Park, Mini Kuso Trick Art Gallery and Linear Park.

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Explore the neighborhood

What people love about Hotel Austin Paradise

  • 7.6

    Very good
    Cleanliness

    "Strategic, clean"

    WON

    |

    May 14, 2022

  • 10

    Exceptional

    "Very simple and affordable hotel."

    Diana

    |

    April 11, 2022

  • 8

    Very good
    Cleanliness

    "Nice and cleaned room."

    zafizal

    |

    December 13, 2021

Property ranking|Compared to 2,270 Johor Bahru properties
See all rankings
Room comfort score
7.2/10
Cheapest price score
Room size
18 sqm.
Location score
7.5/10
Better than
97
%
of Johor Bahru properties
Better than
95
%
of Johor Bahru properties
Bigger than
91
%
of Johor Bahru properties
Better than
86
%
of Johor Bahru properties
Overall rating:

7.1

Very good
772 reviews
Cleanliness
7.4
Facilities
6.6
Location
7.5
Read all reviews >
What travelers say they love:
Cleanness and comfortable
Wan from Malaysia
Business traveler
More about Hotel Austin Paradise

More about Hotel Austin Paradise

Hotel Austin Paradise

With a wide range of services catered to both business and leisure travelers, Hotel Austin Paradise makes sure you get the best out of your stay.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Hotel Austin Paradise. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service and luggage storage.
Wear your favorite outfits again and again thanks to the laundry service offered at Hotel Austin Paradise. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Hotel Austin Paradise are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a coffee or tea maker, bottled water and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hotel Austin Paradise, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel.


Around the property

Venture outside the hotel and explore Johor Bahru. Your journey through Johor Bahru can be completed with a short shopping stop at Johor Bahru City Square located 10.3 km away.


Reasons to stay here

Spend less here on rooms than you would at 95% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 97% of accommodations in the city.
This accommodation beats more than 97% of competition in the city on room comfort.

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Amenities and facilities
Good
Facilities

6.6

Most talked about facilities

Housekeeping

38 mentions

Food & Dining

6 mentions

Internet

4 mentions

Breakfast

2 mentions

Languages spoken

  • English
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • Internet access – wireless
  • Ironing facilities
  • Non-smoking
  • Shower
  • Streaming service like Netflix
  • TV
Location
No.85&87, Jalan Mutiara Emas 10/19, Taman Mount Austin, Tebrau, Johor Bahru, Malaysia, 81100
Very good
Location

7.5

Airports

  • Senai International Airport (JHB) - Malaysia
    16.0 km 39 min drive
  • Seletar Airport (XSP) - Singapore
    18.2 km

Public transportation

  • Taman Johor Jaya Bus Terminal
    2.0 km 12 min drive
  • Kempas Baru
    7.2 km

Hospital or clinic

  • Klinik Kesihatan Sultan Ismail
    860 m

Shopping

  • KSL City Mall
    7.9 km

Convenience store

  • 7 Eleven
    370 m

Cash withdrawal

  • ATM
    840 m
What's nearby

Popular landmarks

  • KSL City Mall
    7.9 km
  • Arulmigu Sri Rajakaliamman Glass Temple
    9.5 km
  • Angry Birds Activity Park
    10.2 km
  • Johor Zoo
    10.3 km
  • Johor Bahru City Square
    10.4 km
  • Jalan Wong Ah Fook
    10.7 km
  • Danga Bay
    10.8 km
  • Sultan Abu Bakar State Mosque
    11.3 km
  • Paradigm Mall Johor Bahru
    11.7 km
  • Legoland Malaysia
    22.2 km

Nearby landmarks

  • Mini Kuso Trick Art Gallery
    340 m
  • Austin Heights Schools Swimming Pool
    500 m
  • Austin Perdana Lake
    590 m
  • Klinik Kesihatan Sultan Ismail
    860 m
  • Hospital Sultan Ismail
    990 m
  • Linear Park
    1.1 km
  • Holy Word Church
    1.2 km
  • Austin Heights Water & Adventure Park
    1.3 km
  • Sunway College Johor Bahru
    1.4 km
  • AEON Tebrau City Shopping Centre
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more information.

    Due to COVID-19 circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

The property

  • Number of rooms 49
  • Year property opened2011

Reviews of Hotel Austin Paradise from real guests

Provided by verified guests of Agoda
7.1
/
10
Cleanliness7.4
Facilities6.6
Location7.5
Room comfort and quality7.2
Service7.0
Value for money7.4
High score for Johor Bahru
Rating
9+ Exceptional (29)
8-9 Excellent (15)
7-8 Very Good (62)
6-7 Good (42)
<6 Below Expectation (92)
Time of the year
Mar - May (61)
Jun - Aug (57)
Sep - Nov (59)
Dec - Feb (63)
All guests (722)
All room types
All languages

Show reviews that mention 

Showing 240 verified guest comments
12345
7.7
Very good
Ee from Singapore
Couple
Superior Deluxe
Stayed 1 night in October 2014

Short stay value for money hotel”

Location with many foods around

The only set back was the very weak wifi. Other than that,hotel is located in the heart of Austin Heights (Johor) with lotsa nice foods nearby the hotel. In addition, there is a security guard stationing outside the hotel main entrance to keep a lookout for hotel guests vehicle

Reviewed October 29, 2014

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We're sorry you were unhappy, We promise to improve quality for our services.

Responded June 19, 2018
Hotel Austin Paradise
10.0
Exceptional
Chow from Malaysia
Family with young children
Executive Suite
Stayed 1 night in December 2012

Great Locations with big room, Good services.”

Location, room features

pleasant stay with good hotel services. location was great.. lots of restaurant nearby but the food price is a bit ex. do no need to worry no parking lots @ late night, the security will help to reserve parking lots for you. toilet is small but clean. near to jusco, giant..overall, thumbs up for the hotel overall services.

Reviewed January 07, 2013

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We're sorry you were unhappy, We promise to improve quality for our services.

Responded June 19, 2018
Hotel Austin Paradise
8.0
Excellent
lay from Malaysia
Business traveler
Superior Deluxe
Stayed 1 night in December 2013

Good Choice for Business Travellers”

Clean, Comfortable & Convenience

This hotel is a good choice for business travellers. It is central located, clean, comfortable & convenience. Free parking. Near to fast food restaurants and shopping centres. I will back to this hotel for every trip to johor.

Reviewed March 01, 2014

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THANK YOU FOR STAYING IN OUR HOTEL, PLEASE COME AGAIN.

Responded March 14, 2018
Hotel Austin Paradise
9.7
Exceptional
Wai from Singapore
Group
Superior Deluxe
Stayed 1 night in November 2012

Good location”

Value for money with plenty of food options around

Had a pretty pleasant stay. There were plenty of food options around, with Macdonalds, chinese seafood restaurants and dessert stalls all within walking distance. The room is clean, with a rain shower in the bathroom. Pretty comparable to the nearby cuppucino hotel and check-in hotel, but i'll rate this one notch better for its location.

Reviewed November 19, 2012

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Thank for staying with us.We appreciate your feedback.

Responded June 19, 2018
Hotel Austin Paradise
7.6
Very good
TAN from Singapore
Group
Superior Deluxe
Stayed 1 night in March 2018

Value for money”

Value for money, cozy room and nice location within Austin Height but not so convenient without transport if wanna get to somewhere slightly further. Eateries and pub near by within walking distance, overall is good.

Reviewed April 04, 2018

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We're sorry you were unhappy, We promise to improve quality for our services.

Responded June 19, 2018
Hotel Austin Paradise
7.6
Very good
TAN from Singapore
Group
Superior Deluxe
Stayed 1 night in March 2018

Value for money”

Value for money, cozy room and nice location within Austin Height but not so convenient without transport if wanna get to somewhere slightly further. Eateries and pub near by within walking distance, overall is good.

Reviewed April 04, 2018

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We're sorry you were unhappy, We promise to improve quality for our services.

Responded June 19, 2018
Hotel Austin Paradise
7.0
Very good
Noraihan from Malaysia
Business traveler
Executive Suite
Stayed 3 nights in October 2013

Clean hotel & nice staff”

Clean, near to restaurants, nice staff

The hotel was a good-for-value hotel. The room was clean. Many options for dining just around the hotel. Good location, near the Aeon Big Tebrau City. The staff members were polite.

Reviewed January 06, 2014

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Thank for staying with us.We appreciate your feedback.

Responded June 19, 2018
Hotel Austin Paradise
7.2
Very good
Lai from Singapore
Family with teens
Superior Deluxe
Stayed 1 night in December 2019

Clean and quite place”

Is better to drive if stay there, not very far from Austin Height and big shopping mall by car. Room ok, but shower room too small and open, once shower whole toilet all wet.

Reviewed December 20, 2019

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Thank for staying with us.We appreciate your feedback

Responded August 07, 2020
Hotel Austin Paradise
8.4
Excellent
TAN from Singapore
Group
Superior Deluxe
Stayed 1 night in April 2017

Excellent”

My first time staying in this hotel, counter staff is friendly and the room clean with the concept i'm impress with. Overall stay is good as the hotel is near to eateries and places for enjoying night life.

Reviewed May 02, 2017

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THANK YOU VERY MUCH, PLEASE COME AGAIN

Responded March 14, 2018
Hotel Austin Paradise
10.0
Exceptional
Muhammad from Malaysia
Business traveler
Superior Deluxe
Stayed 1 night in August 2018

Business Travell”

The room is quite unique as, the only problem is that u can hear what people talking outside when passing to your hotel room.

Reviewed September 25, 2018

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Thank you very much for your kind attention.We will upgrade our services.Please come again.

Responded November 14, 2018
Hotel Austin Paradise
6.8
Good
Kah
Couple
Superior Deluxe
Stayed 1 night in May 2019

Good value & Clean!”

Good value & clean, the most important attributes we looking for as couple traveler. Location is good to near Mount Austin, most happening place around. Area to be improved is sounds proofing which is poor, the walkway is narrow. Staff can be more friendly, thanks

Reviewed May 27, 2019

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Thank for staying with us.We appreciate your feedback

Responded December 19, 2019
Hotel Austin Paradise
8.0
Excellent
Wee from Singapore
Couple
Superior Deluxe
Stayed 1 night in December 2012

Clean”

Location

The room is clean and the hotel is at the busy bars and pubs area so can go for a drink in the evening. Not much noise could be heard in the room I stayed though. There is also food shop next to the hotel so supper is not a problem too.

Reviewed January 03, 2013

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We're sorry you were unhappy, We promise to improve quality for our services.

Responded June 19, 2018
Hotel Austin Paradise
6.3
Good
Kah from Malaysia
Couple
Superior Deluxe
Stayed 1 night in February 2013

Reasonable price and good location”

Clean, moderate room size and good wifi speed (they even have a router at each floor)

Moderate customer service and they have a dedicated guard to look after patron cars. Lots of restaurants and few pubs around the hotel and quite nearby to Jusco Tebrau City. Not a bad choice if you wish to stay away from JB town itself.

Reviewed February 27, 2013

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Thank for staying with us.We appreciate your feedback.

Responded June 19, 2018
Hotel Austin Paradise
6.0
Yeoh from Malaysia
Couple
Superior Deluxe
Stayed 1 night in October 2020

Above average”

Austin Paradise Hotel... Good Price.... Easy Parking

Reviewed October 14, 2020

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Thank for staying with us.We appreciate your feedback. Please come again.

Responded November 05, 2020
Hotel Austin Paradise
8.3
Excellent
luk from Malaysia
Couple
Superior Deluxe
Stayed 1 night in October 2012

Great location, no worry if hungry”

convinient

there are lots of restaurant, eating places just within the same location -all are a few seconds-5 mins walking disctance -Just knew that "Libary" is a place for clubbing. it's beside the hotel, just a few shops away. -a bit noisy due to the music of the cubbing downstair.

Reviewed October 30, 2012

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We're sorry you were unhappy, We promise to improve quality for our services.

Responded June 19, 2018
Hotel Austin Paradise
5.2
Siti from Singapore
Family with young children
Family Suite
Stayed 1 night in July 2019

Extra bed originally was RM50nett when I call to checked, but upon my arrival it was RM53++”

Deposit option only by cash. Which is not convenient because I prefer to put it on card. I have to place RM60 deposit upon check in which is fine. When ask to have second keycard I got charged another RM50 which ridiculously i think it should not happen for 2 star hotel. Staff reception is not well friendly and not smiling. I would have book other hotel if it isn’t fully booked at taman mount austin.

Reviewed July 31, 2019

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We're sorry you were unhappy. We promise to improve quality for our services

Responded December 19, 2019
Hotel Austin Paradise
7.2
Very good
TAN from Singapore
Solo traveler
Superior Deluxe
Stayed 1 night in May 2018

The usual hotel”

Review as per usual. Hotel is ok with good location, only thing is I feel that the price is getting higher along the way.

Reviewed June 04, 2018

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We're sorry you were unhappy, We promise to improve quality for our services.

Responded June 19, 2018
Hotel Austin Paradise
7.2
Very good
TAN from Singapore
Solo traveler
Superior Single
Stayed 1 night in April 2018

Experience on superior single”

This time when I check it, the hotel does not have my booking even thought I handled over my booking confirmation to them. Good thing is they still honored according to my booking confirmation. For room - Feeling is sort of difference as compare to superior deluxe room although the size is only a slight different, would recommend the superior deluxe room as it is only a few dollars difference for a better experience.

Reviewed April 30, 2018

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We're sorry you were unhappy, We promise to improve quality for our services.

Responded June 19, 2018
Hotel Austin Paradise
8.7
Excellent
lay from Malaysia
Business traveler
Superior Deluxe
Stayed 1 night in December 2013

Good location, Value for Money, Fast Internet”

Good location, Value for Money, Fast Internet, Comfortable bed

Overall OK, Good location, Value for Money, Fast Internet, Comfortable bed. But the pillow cover looks dirty, and a bit noisy from down stair restaurant kitchen. There is a room for improvement. I will choose again for next trip as it at good location. It is better than Skudai branch, very convenience, near to local restaurants and fast food restaurants.

Reviewed December 22, 2013

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Thank for staying with us.We appreciate your feedback.

Responded June 19, 2018
Hotel Austin Paradise
7.7
Very good
Kim from Malaysia
Business traveler
Executive Suite
Stayed 5 nights in June 2014

nice but minus point on pub nearby”

Clean, staff helpful, big comfort bed

2nd time stay in this hotel. overall ok except the pub nearby is too noisy but this time is better at third floor comparing at 2nd floor. the sound reduce but you can still feel the beats. electricity down for the 2nd time in as many time i stay in this hotel. feeling hot when woke up on my first night. hope they improve the power management as well.

Reviewed June 17, 2014

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We're sorry you were unhappy, We promise to improve quality for our services.

Responded June 19, 2018
Hotel Austin Paradise
12345
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