Hotel Austin Paradise
Free Wi-Fi

Hotel Austin Paradise

No.85&87, Jalan Mutiara Emas 10/19, Taman Mount Austin, Tebrau, Johor Bahru, Malaysia, 81100
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Superior Deluxe Hotel Austin Paradise
Superior Deluxe
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    Lobby Hotel Austin Paradise
    Interior view Hotel Austin Paradise
    Interior view Hotel Austin Paradise
    Superior Deluxe Hotel Austin Paradise
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     Hotel Austin Paradise

    Guest reviews

    6.9
    Good
    /10
    (306 reviews)See what guests said
    5.6
    Review score

    "the location is convenient."

    Agnes

    -

    October 14, 2018

    Property highlights

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Elevator

    Very good
    Location
    7.4
    See map
    Very good location
    Nearby
    Popular
  • Kuso Trick Art Gallery320 m
  • Holy Word Church1.17 km
  • Sunway College Johor Bahru1.36 km
  • AEON Tebrau City Shopping Centre1.41 km
  • Institut KTC1.82 km
  • Siow Surgical Clinic Sdn Bhd1.89 km
  • Public Bank @ Taman Johor Jaya1.96 km
  • Austin Hills Country Club2 km
  • Taman Johor Jaya Bus Terminal2.04 km
  • Ikea Tebrau City2.06 km
  • This property is in high demand!

    Last booked 4 hours ago

    Value for money7.2
    Location rating7.4
    Nearest airportSenai International Airport (JHB) - Malaysia
    Distance to airport15.9 km
    Select your room
    Superior Deluxe
    Superior Deluxe
    ...
    • Room size: 13 m²/140 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • Room size: 16 m²/172 ft²
    • Street view
    Enter dates to see prices
    Executive Deluxe
    Executive Deluxe
    ...
    • Room size: 14 m²/151 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Superior Triple
    Superior Triple
    ...
    • Room size: 16 m²/172 ft²
    • Non-smoking
    • 1 king bed or 1 single bed
    Enter dates to see prices
    Executive Superior
    Executive Superior
    ...
    • Room size: 15 m²/161 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    Studio Suite
    Studio Suite
    ...
    • Room size: 16 m²/172 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Superior Single
    Superior Single
    ...
    • No Windows view
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 23 m²/248 ft²
    • Street view
    • 1 double bed
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Non-smoking
    • Shower
    • 2 single beds
    Enter dates to see prices
    Premier Suite
    Premier Suite
    ...
    • Room size: 48 m²/517 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Have a question for Hotel Austin Paradise?

    What people love about the property

    • 7.6
      Very good

      "Eateries and pub near by within walking distance, overall is good."

      TAN

      |

      April 4, 2018

    • 8.4
      Excellent

      "My first time staying in this hotel, counter staff is friendly and the room clean with the concept i'm impress with."

      TAN

      |

      May 2, 2017

    • 6.0
      Review score

      "Staff are friendly and helpful."

      yeo

      |

      February 21, 2018

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    More about Hotel Austin Paradise

    More about Hotel Austin Paradise

    7.2
    Very good

    "I will stay again."

    Valerie A.

    |

    December 3, 2018

    An overview

    Show less

    What they offer

    8.0
    Very good

    "Satisfied everything here."

    Tan

    |

    August 6, 2017

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Carffee Coffee Bar
    2.9 km American, Italian
    Kfc
    8.1 km American, Asian, Fast food
    Grill Bar
    8.2 km American, Bar, Steakhouse
    Asian cuisine
    Asian cuisine
    Anmour Cafe Mount Austin Johor Bahru
    530 m Asian, Cafe
    Bharat Curry House
    990 m Asian, Halal, Indian
    Mount Austin One Two Eat Cafe
    1.1 km Asian, Cafe, Chinese
    Chinese cuisine
    Chinese cuisine
    Sin Hai Cheng
    780 m Chinese
    hk Cafe Austin Heights
    1.2 km Chinese
    Restaurant Kah Kah Loke
    1.6 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (306)Booking.com Reviews (20)
    Cleanliness7.2
    Facilities6.3
    Location7.4
    Room comfort and quality7.2
    Service6.7
    Value for money7.2
    Provided by verified guests of Agoda
    All languages
    All guests (306)
    All room types

    Show reviews that mention 

    Showing 146 verified guest comments
    12345
    6.8
    Good
    Kum from Singapore
    Solo traveler
    Superior Deluxe
    Stayed 1 night in October 2018
    Spacious and clean hotel room”
    Room was up to my expectations to be clean and spacious. However, request of late check-out at 1pm was being approved initially but reception staff called my handphone at 12.30pm informing that there is impose of RM$10 for an additional hour after 12pm for late checkout. Apparently, there is no communication between the previous reception staff with the present one as such led to miscommunication. Really had a hard time explaining on my end and my Malay Friend took over my Hp to do the explaination in his native language. A waste of time I felt.
    Reviewed October 15, 2018
    Thank you very much for your kind attention.We will upgrade our services. Please come again.
    Responded November 14, 2018
    Hotel Austin Paradise
    8.0
    Excellent
    Seok from Singapore
    Solo traveler
    Superior Deluxe
    Stayed 1 night in April 2018
    Very good”
    the room is not sound proof. neighbours close the door can be heard. outside is not noisy but internally is noisy. the room is clean and has hot water for bathing. is just that the sound proof needs to be improved.
    Reviewed April 12, 2018
    We're sorry you were unhappy, We promise to improve quality for our services.
    Responded June 19, 2018
    Hotel Austin Paradise
    8.4
    Excellent
    TAN from Singapore
    Group
    Superior Deluxe
    Stayed 1 night in April 2017
    Excellent”
    My first time staying in this hotel, counter staff is friendly and the room clean with the concept i'm impress with. Overall stay is good as the hotel is near to eateries and places for enjoying night life.
    Reviewed May 02, 2017
    THANK YOU VERY MUCH, PLEASE COME AGAIN
    Responded March 14, 2018
    Hotel Austin Paradise
    6.0
    Jason from Malaysia
    Couple
    Superior Deluxe
    Stayed 1 night in July 2018
    my perfume was stolen from my room”
    it was a 3 day 2 night stay. it went missing after the 1st day but I noticed it missing only when I was checking out. I asked the reception to ask if the cleaner has seen it on the 1st day. they said no. .. thought maybe it's in my car..till today I couldn't find it. I am quite disappointed, that's the reason why I prefer not to have cleaners to clean my room. what can I do
    Reviewed August 02, 2018
    Thank you very much for your kind attention.we will upgrade our services. Please come again.
    Responded November 14, 2018
    Hotel Austin Paradise
    6.4
    Good
    TAN from Singapore
    Solo traveler
    Superior Deluxe
    Stayed 1 night in May 2018
    Price increased?”
    Had been staying in this hotel for quite a while, notice that the price had slowly increase from $29/30 to the current $36 since my first stay which is between 1 year period. Additional with the Tourism tax, it would mean an increase of about SGD$10 over the period of 1 year.. Its no doubt a good hotel to stay in but honestly speaking, for this amount, I would rather pay slightly more to get a much better hotel to stay in.
    Reviewed May 18, 2018
    Thank you very much for your kind attention.We will upgrade our services. Please come again.
    Responded November 14, 2018
    Hotel Austin Paradise
    4.8
    CHANG from Malaysia
    Solo traveler
    Superior Deluxe
    Stayed 1 night in October 2018
    value for money”
    nothing to expect at this price. should improve the cleanliness of the room and toilet
    Reviewed December 18, 2018
    2.0
    Ally from Malaysia
    Couple
    Superior Triple
    Stayed 1 night in December 2018
    Very bad service at reception malay pig”
    Very rude and lazy attitude talk to guest, should ask boss fire them !!!
    Reviewed December 13, 2018
    6.4
    Good
    yap from Malaysia
    Family with young children
    Family Suite
    Stayed 1 night in November 2018
    Clean and comfortable”
    Clean Location near to main road, so will be noisy at night time.
    Reviewed November 19, 2018
    8.8
    Excellent
    Eric from Singapore
    Solo traveler
    Superior Twin
    Stayed 1 night in June 2018
    Excellent”
    The hotel nearby there is many food to eat..
    Reviewed July 05, 2018
    Thank you very much. Please come again.
    Responded November 14, 2018
    Hotel Austin Paradise
    7.2
    Very good
    TAN from Singapore
    Solo traveler
    Superior Single
    Stayed 1 night in April 2018
    Experience on superior single”
    This time when I check it, the hotel does not have my booking even thought I handled over my booking confirmation to them. Good thing is they still honored according to my booking confirmation. For room - Feeling is sort of difference as compare to superior deluxe room although the size is only a slight different, would recommend the superior deluxe room as it is only a few dollars difference for a better experience.
    Reviewed April 30, 2018
    We're sorry you were unhappy, We promise to improve quality for our services.
    Responded June 19, 2018
    Hotel Austin Paradise
    7.6
    Very good
    TAN from Singapore
    Group
    Superior Deluxe
    Stayed 1 night in March 2018
    Value for money”
    Value for money, cozy room and nice location within Austin Height but not so convenient without transport if wanna get to somewhere slightly further. Eateries and pub near by within walking distance, overall is good.
    Reviewed April 04, 2018
    We're sorry you were unhappy, We promise to improve quality for our services.
    Responded June 19, 2018
    Hotel Austin Paradise
    7.6
    Very good
    TAN from Singapore
    Group
    Superior Deluxe
    Stayed 1 night in March 2018
    Value for money”
    Value for money, cozy room and nice location within Austin Height but not so convenient without transport if wanna get to somewhere slightly further. Eateries and pub near by within walking distance, overall is good.
    Reviewed April 04, 2018
    We're sorry you were unhappy, We promise to improve quality for our services.
    Responded June 19, 2018
    Hotel Austin Paradise
    5.2
    Nirmal from Malaysia
    Couple
    Superior Deluxe
    Stayed 4 nights in May 2017
    Roaches”
    Staffs were kind and friendly. First day was greeted by a roach. Woke up the next day and was had to bring bad karma on myself by killing another roach. 3rd day was awful with the air conditioning leaking. Water kept dripping till the floor was soaking wet. They were kind enough to get me another room. And this time the air conditioning was not even cold. Hope they improve their cleanliness and facilities.
    Reviewed June 05, 2017
    We're sorry you were unhappy, We promise to improve quality for our services.
    Responded June 19, 2018
    Hotel Austin Paradise
    7.7
    Very good
    Ee from Singapore
    Couple
    Superior Deluxe
    Stayed 1 night in October 2014
    Short stay value for money hotel”
    Location with many foods around
    The only set back was the very weak wifi. Other than that,hotel is located in the heart of Austin Heights (Johor) with lotsa nice foods nearby the hotel. In addition, there is a security guard stationing outside the hotel main entrance to keep a lookout for hotel guests vehicle
    Reviewed October 29, 2014
    We're sorry you were unhappy, We promise to improve quality for our services.
    Responded June 19, 2018
    Hotel Austin Paradise
    6.0
    TEOH from Malaysia
    Business traveler
    Superior Deluxe
    Stayed 4 nights in June 2014
    Budget hotel for business traveller”
    Large room, comfortable bed, fast check in & check out
    Recommended for business traveller with reasonable price, big room & comfortable bed, close to local restaurant by walking distance. The only worst thing is parking lots may hard to get after back on 9pm.
    Reviewed June 28, 2014
    Thank for staying with us.We appreciate your feedback.
    Responded June 19, 2018
    Hotel Austin Paradise
    8.0
    Excellent
    lay from Malaysia
    Business traveler
    Superior Deluxe
    Stayed 1 night in December 2013
    Good Choice for Business Travellers”
    Clean, Comfortable & Convenience
    This hotel is a good choice for business travellers. It is central located, clean, comfortable & convenience. Free parking. Near to fast food restaurants and shopping centres. I will back to this hotel for every trip to johor.
    Reviewed March 01, 2014
    THANK YOU FOR STAYING IN OUR HOTEL, PLEASE COME AGAIN.
    Responded March 14, 2018
    Hotel Austin Paradise
    8.7
    Excellent
    lay from Malaysia
    Business traveler
    Superior Deluxe
    Stayed 1 night in December 2013
    Good location, Value for Money, Fast Internet”
    Good location, Value for Money, Fast Internet, Comfortable bed
    Overall OK, Good location, Value for Money, Fast Internet, Comfortable bed. But the pillow cover looks dirty, and a bit noisy from down stair restaurant kitchen. There is a room for improvement. I will choose again for next trip as it at good location. It is better than Skudai branch, very convenience, near to local restaurants and fast food restaurants.
    Reviewed December 22, 2013
    Thank for staying with us.We appreciate your feedback.
    Responded June 19, 2018
    Hotel Austin Paradise
    6.3
    Good
    Kah from Malaysia
    Couple
    Superior Deluxe
    Stayed 1 night in February 2013
    Reasonable price and good location”
    Clean, moderate room size and good wifi speed (they even have a router at each floor)
    Moderate customer service and they have a dedicated guard to look after patron cars. Lots of restaurants and few pubs around the hotel and quite nearby to Jusco Tebrau City. Not a bad choice if you wish to stay away from JB town itself.
    Reviewed February 27, 2013
    Thank for staying with us.We appreciate your feedback.
    Responded June 19, 2018
    Hotel Austin Paradise
    7.7
    Very good
    Allan from Malaysia
    Business traveler
    Superior Deluxe
    Stayed 2 nights in January 2013
    Clean and convenient ”
    shopping
    The hotel are Clean Because it's new and was no problem to dinning and shopping. but the sound proving was bad....guest talking at the corridor was clearly heard even the next door in and out also can hear the door open n closed.
    Reviewed January 28, 2013
    We're sorry you were unhappy, We promise to improve quality for our services.
    Responded June 19, 2018
    Hotel Austin Paradise
    10.0
    Exceptional
    Chow from Malaysia
    Family with young children
    Executive Suite
    Stayed 1 night in December 2012
    Great Locations with big room, Good services.”
    Location, room features
    pleasant stay with good hotel services. location was great.. lots of restaurant nearby but the food price is a bit ex. do no need to worry no parking lots @ late night, the security will help to reserve parking lots for you. toilet is small but clean. near to jusco, giant..overall, thumbs up for the hotel overall services.
    Reviewed January 07, 2013
    We're sorry you were unhappy, We promise to improve quality for our services.
    Responded June 19, 2018
    Hotel Austin Paradise
    12345
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    • Very good location
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