This property is in high demand!
Last booked 4 hours ago
18 May 2019
Saturday
19 May 2019
Sunday
2 adults
1 room
Free Wi-Fi
Hotel Austin Paradise
No.85&87, Jalan Mutiara Emas 10/19, Taman Mount Austin, Tebrau, Johor Bahru, Malaysia, 81100
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Superior Deluxe
Removed from saved list
See all 28 photos
Guest reviews
6.9
Good
/10
(306 reviews)See what guests said
5.6
Review score"the location is convenient."
Agnes
-
October 14, 2018
Property highlights
Things you'll love
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Elevator
Very good
Location
7.4
See map
Very good location
Nearby
Popular
| Value for money | 7.2 |
| Location rating | 7.4 |
| Nearest airport | Senai International Airport (JHB) - Malaysia |
| Distance to airport | 15.9 km |
Select your room
Room photos and details
Superior Deluxe
...
- Room size: 13 m²/140 ft²
- Shower
- 1 double bed
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Room photos and details
Family Suite
...
- Room size: 16 m²/172 ft²
- Street view
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Room photos and details
Executive Deluxe
...
- Room size: 14 m²/151 ft²
- Shower
- 1 double bed
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Room photos and details
Superior Triple
...
- Room size: 16 m²/172 ft²
- Non-smoking
- 1 king bed or 1 single bed
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Room photos and details
Executive Superior
...
- Room size: 15 m²/161 ft²
- Street view
- 2 single beds
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Room photos and details
Studio Suite
...
- Room size: 16 m²/172 ft²
- Street view
- 1 king bed
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Room photos and details
Superior Single
...
- No Windows view
- Non-smoking
- 1 single bed
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Room photos and details
Executive Suite
...
- Room size: 23 m²/248 ft²
- Street view
- 1 double bed
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Room photos and details
Superior Twin
...
- Non-smoking
- Shower
- 2 single beds
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Room photos and details
Premier Suite
...
- Room size: 48 m²/517 ft²
- Street view
- 1 king bed
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Have a question for Hotel Austin Paradise?
What people love about the property
- 7.6Very good
"Eateries and pub near by within walking distance, overall is good."
TAN
|
April 4, 2018
- 8.4Excellent
"My first time staying in this hotel, counter staff is friendly and the room clean with the concept i'm impress with."
TAN
|
May 2, 2017
- 6.0Review score
"Staff are friendly and helpful."
yeo
|
February 21, 2018
Recommendations based on your views:
7.2
Very good"I will stay again."
Valerie A.
|
December 3, 2018
An overview
When visiting Johor Bahru, you'll feel right at home at Hotel Austin Paradise, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Hotel Austin Paradise offers impeccable service and all the essential amenities to invigorate travelers. Top features of the hotel include free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk, luggage storage.
The ambiance of Hotel Austin Paradise is reflected in every guestroom. television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, air conditioning are just some of the facilities that can be found throughout the property. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Hotel Austin Paradise is an ideal place of stay for travelers seeking charm, comfort and convenience in Johor Bahru.
Hotel Austin Paradise offers impeccable service and all the essential amenities to invigorate travelers. Top features of the hotel include free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk, luggage storage.
The ambiance of Hotel Austin Paradise is reflected in every guestroom. television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, air conditioning are just some of the facilities that can be found throughout the property. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Hotel Austin Paradise is an ideal place of stay for travelers seeking charm, comfort and convenience in Johor Bahru.
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What they offer
8.0
Very good"Satisfied everything here."
Tan
|
August 6, 2017
Languages spoken
- English
- Malay
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Services and conveniences
- Daily housekeeping
- Luggage storage
- Smoking area
For the kids
- Family room
Access
- Elevator
- Pets allowed
- Front desk [24-hour]
- Security [24-hour]
Getting around
- Car park [free of charge]
- Car park [nearby]
Available in all rooms
- Air conditioning
- Hair dryer
- Shower
- Coffee/tea maker
- Internet access – wireless
- Slippers
- Desk
- Ironing facilities
- Toiletries
- Free bottled water
- Non-smoking
- TV
Show less
Nearest essentials
Airports
Senai International Airport (JHB) - Malaysia
15.9 km
39 minutes
Singapore Changi Airport (SIN) - Singapore
31.7 km
53 minutes
Public transportation
Taman Johor Jaya Bus Terminal
2.0 km
12 minutes
Perling Bus Terminal
7.3 km
21 minutes
Hospital or clinic
Siow Surgical Clinic Sdn Bhd
1.9 km
13 minutes
Shopping
KSL City Mall
8.1 km
Convenience store
7 Eleven
370 m
Cash withdrawal
ATM
830 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby
American cuisine
Carffee Coffee Bar
2.9 km American, Italian
Kfc
8.1 km American, Asian, Fast food
Grill Bar
8.2 km American, Bar, Steakhouse
Asian cuisine
Anmour Cafe Mount Austin Johor Bahru
530 m Asian, Cafe
Bharat Curry House
990 m Asian, Halal, Indian
Mount Austin One Two Eat Cafe
1.1 km Asian, Cafe, Chinese
Chinese cuisine
Sin Hai Cheng
780 m Chinese
hk Cafe Austin Heights
1.2 km Chinese
Restaurant Kah Kah Loke
1.6 km Chinese
What's nearby
Popular landmarks
- KSL City Mall - 8.13 km
- Arulmigu Sri Rajakaliamman Temple - 9.81 km
- Johor Bahru City Square - 10.38 km
- Johor Bahru Old Chinese Temple - 10.56 km
- Bangunan Sultan Ibrahim - 10.93 km
- Sultan Abu Bakar State Mosque - 11.32 km
- Sultan Abu Bakar Royal Palace Museum - 11.36 km
- Sanrio Hello Kitty Town - 20.73 km
- The Little Big Club - 20.73 km
- Legoland Malaysia - 22.2 km
Nearby landmarks
- Kuso Trick Art Gallery - 320 m
- Holy Word Church - 1.17 km
- Sunway College Johor Bahru - 1.36 km
- AEON Tebrau City Shopping Centre - 1.41 km
- Institut KTC - 1.82 km
- Siow Surgical Clinic Sdn Bhd - 1.89 km
- Public Bank @ Taman Johor Jaya - 1.96 km
- Austin Hills Country Club - 2 km
- Taman Johor Jaya Bus Terminal - 2.04 km
- Ikea Tebrau City - 2.06 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-1 year(s) | Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property. |
Children 2-11 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 12 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 12:00 PM
The property
Number of rooms : 49
Year property opened: 2011
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Announcements
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
Real reviews from real guests
Agoda Reviews (306)Booking.com Reviews (20)
6.9
/
10
Good
Provided by verified guests of 
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All guests (306)
All room types
Show reviews that mention
Showing 146 verified guest comments
12345
6.8
Good
Kum from Singapore
Solo traveler
Superior Deluxe
Stayed 1 night in October 2018
Spacious and clean hotel room”
Room was up to my expectations to be clean and spacious. However, request of late check-out at 1pm was being approved initially but reception staff called my handphone at 12.30pm informing that there is impose of RM$10 for an additional hour after 12pm for late checkout. Apparently, there is no communication between the previous reception staff with the present one as such led to miscommunication. Really had a hard time explaining on my end and my Malay Friend took over my Hp to do the explaination in his native language. A waste of time I felt.
Reviewed October 15, 2018
Thank you very much for your kind attention.We will upgrade our services. Please come again.
Responded November 14, 2018
Hotel Austin Paradise
Did you find this review helpful?|
8.0
Excellent
Seok from Singapore
Solo traveler
Superior Deluxe
Stayed 1 night in April 2018
Very good”
the room is not sound proof. neighbours close the door can be heard. outside is not noisy but internally is noisy. the room is clean and has hot water for bathing. is just that the sound proof needs to be improved.
Reviewed April 12, 2018
We're sorry you were unhappy, We promise to improve quality for our services.
Responded June 19, 2018
Hotel Austin Paradise
Did you find this review helpful?|
8.4
Excellent
TAN from Singapore
Group
Superior Deluxe
Stayed 1 night in April 2017
Excellent”
My first time staying in this hotel, counter staff is friendly and the room clean with the concept i'm impress with. Overall stay is good as the hotel is near to eateries and places for enjoying night life.
Reviewed May 02, 2017
THANK YOU VERY MUCH, PLEASE COME AGAIN
Responded March 14, 2018
Hotel Austin Paradise
Did you find this review helpful?|
6.0
Jason from Malaysia
Couple
Superior Deluxe
Stayed 1 night in July 2018
my perfume was stolen from my room”
it was a 3 day 2 night stay. it went missing after the 1st day but I noticed it missing only when I was checking out. I asked the reception to ask if the cleaner has seen it on the 1st day. they said no. .. thought maybe it's in my car..till today I couldn't find it. I am quite disappointed, that's the reason why I prefer not to have cleaners to clean my room. what can I do
Reviewed August 02, 2018
Thank you very much for your kind attention.we will upgrade our services. Please come again.
Responded November 14, 2018
Hotel Austin Paradise
Did you find this review helpful?|
6.4
Good
TAN from Singapore
Solo traveler
Superior Deluxe
Stayed 1 night in May 2018
Price increased?”
Had been staying in this hotel for quite a while, notice that the price had slowly increase from $29/30 to the current $36 since my first stay which is between 1 year period. Additional with the Tourism tax, it would mean an increase of about SGD$10 over the period of 1 year..
Its no doubt a good hotel to stay in but honestly speaking, for this amount, I would rather pay slightly more to get a much better hotel to stay in.
Reviewed May 18, 2018
Thank you very much for your kind attention.We will upgrade our services. Please come again.
Responded November 14, 2018
Hotel Austin Paradise
Did you find this review helpful?|
4.8
CHANG from Malaysia
Solo traveler
Superior Deluxe
Stayed 1 night in October 2018
value for money”
nothing to expect at this price. should improve the cleanliness of the room and toilet
Reviewed December 18, 2018
Did you find this review helpful?|
2.0
Ally from Malaysia
Couple
Superior Triple
Stayed 1 night in December 2018
Very bad service at reception malay pig”
Very rude and lazy attitude talk to guest, should ask boss fire them !!!
Reviewed December 13, 2018
Did you find this review helpful?|
6.4
Good
yap from Malaysia
Family with young children
Family Suite
Stayed 1 night in November 2018
Clean and comfortable”
Clean
Location near to main road, so will be noisy at night time.
Reviewed November 19, 2018
Did you find this review helpful?|
8.8
Excellent
Eric from Singapore
Solo traveler
Superior Twin
Stayed 1 night in June 2018
Excellent”
The hotel nearby there is many food to eat..
Reviewed July 05, 2018
Thank you very much. Please come again.
Responded November 14, 2018
Hotel Austin Paradise
Did you find this review helpful?|
7.2
Very good
TAN from Singapore
Solo traveler
Superior Single
Stayed 1 night in April 2018
Experience on superior single”
This time when I check it, the hotel does not have my booking even thought I handled over my booking confirmation to them. Good thing is they still honored according to my booking confirmation.
For room - Feeling is sort of difference as compare to superior deluxe room although the size is only a slight different, would recommend the superior deluxe room as it is only a few dollars difference for a better experience.
Reviewed April 30, 2018
We're sorry you were unhappy, We promise to improve quality for our services.
Responded June 19, 2018
Hotel Austin Paradise
Did you find this review helpful?|
7.6
Very good
TAN from Singapore
Group
Superior Deluxe
Stayed 1 night in March 2018
Value for money”
Value for money, cozy room and nice location within Austin Height but not so convenient without transport if wanna get to somewhere slightly further. Eateries and pub near by within walking distance, overall is good.
Reviewed April 04, 2018
We're sorry you were unhappy, We promise to improve quality for our services.
Responded June 19, 2018
Hotel Austin Paradise
Did you find this review helpful?|
7.6
Very good
TAN from Singapore
Group
Superior Deluxe
Stayed 1 night in March 2018
Value for money”
Value for money, cozy room and nice location within Austin Height but not so convenient without transport if wanna get to somewhere slightly further. Eateries and pub near by within walking distance, overall is good.
Reviewed April 04, 2018
We're sorry you were unhappy, We promise to improve quality for our services.
Responded June 19, 2018
Hotel Austin Paradise
Did you find this review helpful?|
5.2
Nirmal from Malaysia
Couple
Superior Deluxe
Stayed 4 nights in May 2017
Roaches”
Staffs were kind and friendly.
First day was greeted by a roach. Woke up the next day and was had to bring bad karma on myself by killing another roach.
3rd day was awful with the air conditioning leaking. Water kept dripping till the floor was soaking wet.
They were kind enough to get me another room. And this time the air conditioning was not even cold.
Hope they improve their cleanliness and facilities.
Reviewed June 05, 2017
We're sorry you were unhappy, We promise to improve quality for our services.
Responded June 19, 2018
Hotel Austin Paradise
Did you find this review helpful?|
7.7
Very good
Ee from Singapore
Couple
Superior Deluxe
Stayed 1 night in October 2014
Short stay value for money hotel”
Location with many foods around
The only set back was the very weak wifi.
Other than that,hotel is located in the heart of Austin Heights (Johor)
with lotsa nice foods nearby the hotel.
In addition, there is a security guard stationing outside the hotel main entrance to keep a lookout for hotel guests vehicle
Reviewed October 29, 2014
We're sorry you were unhappy, We promise to improve quality for our services.
Responded June 19, 2018
Hotel Austin Paradise
Did you find this review helpful?|
6.0
TEOH from Malaysia
Business traveler
Superior Deluxe
Stayed 4 nights in June 2014
Budget hotel for business traveller”
Large room, comfortable bed, fast check in & check out
Recommended for business traveller with reasonable price, big room & comfortable bed, close to local restaurant by walking distance. The only worst thing is parking lots may hard to get after back on 9pm.
Reviewed June 28, 2014
Thank for staying with us.We appreciate your feedback.
Responded June 19, 2018
Hotel Austin Paradise
Did you find this review helpful?|
8.0
Excellent
lay from Malaysia
Business traveler
Superior Deluxe
Stayed 1 night in December 2013
Good Choice for Business Travellers”
Clean, Comfortable & Convenience
This hotel is a good choice for business travellers. It is central located, clean, comfortable & convenience. Free parking. Near to fast food restaurants and shopping centres. I will back to this hotel for every trip to johor.
Reviewed March 01, 2014
THANK YOU FOR STAYING IN OUR HOTEL, PLEASE COME AGAIN.
Responded March 14, 2018
Hotel Austin Paradise
Did you find this review helpful?|
8.7
Excellent
lay from Malaysia
Business traveler
Superior Deluxe
Stayed 1 night in December 2013
Good location, Value for Money, Fast Internet”
Good location, Value for Money, Fast Internet, Comfortable bed
Overall OK, Good location, Value for Money, Fast Internet, Comfortable bed. But the pillow cover looks dirty, and a bit noisy from down stair restaurant kitchen. There is a room for improvement. I will choose again for next trip as it at good location. It is better than Skudai branch, very convenience, near to local restaurants and fast food restaurants.
Reviewed December 22, 2013
Thank for staying with us.We appreciate your feedback.
Responded June 19, 2018
Hotel Austin Paradise
Did you find this review helpful?|
6.3
Good
Kah from Malaysia
Couple
Superior Deluxe
Stayed 1 night in February 2013
Reasonable price and good location”
Clean, moderate room size and good wifi speed (they even have a router at each floor)
Moderate customer service and they have a dedicated guard to look after patron cars. Lots of restaurants and few pubs around the hotel and quite nearby to Jusco Tebrau City. Not a bad choice if you wish to stay away from JB town itself.
Reviewed February 27, 2013
Thank for staying with us.We appreciate your feedback.
Responded June 19, 2018
Hotel Austin Paradise
Did you find this review helpful?|
7.7
Very good
Allan from Malaysia
Business traveler
Superior Deluxe
Stayed 2 nights in January 2013
Clean and convenient ”
shopping
The hotel are Clean Because it's new and was no problem to dinning and shopping. but the sound proving was bad....guest talking at the corridor was clearly heard even the next door in and out also can hear the door open n closed.
Reviewed January 28, 2013
We're sorry you were unhappy, We promise to improve quality for our services.
Responded June 19, 2018
Hotel Austin Paradise
Did you find this review helpful?|
10.0
Exceptional
Chow from Malaysia
Family with young children
Executive Suite
Stayed 1 night in December 2012
Great Locations with big room, Good services.”
Location, room features
pleasant stay with good hotel services. location was great.. lots of restaurant nearby but the food price is a bit ex. do no need to worry no parking lots @ late night, the security will help to reserve parking lots for you. toilet is small but clean. near to jusco, giant..overall, thumbs up for the hotel overall services.
Reviewed January 07, 2013
We're sorry you were unhappy, We promise to improve quality for our services.
Responded June 19, 2018
Hotel Austin Paradise
Did you find this review helpful?|
12345
Compare to other recommended properties
 Hotel Austin Paradise | Best value!  |  |  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Good 306 reviews 6.9 Location 7.4 | Very good 989 reviews 7.8 Location 8.0 | Very good 858 reviews 7.5 Location 7.8 | Good 955 reviews 6.9 Location 7.0 |
| Neighborhood | Tebrau | Tebrau | Tebrau | Tebrau |
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Very good location
- KSL City Mall
