Hotel Balmoral
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Hotel Balmoral

Avenida Central Calles 7 y 9, Carmen, San Jose, Costa Rica, 10303
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Standard Room Hotel Balmoral
Standard Room
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    Interior view Hotel Balmoral
    Interior view Hotel Balmoral
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    Family Suite Hotel Balmoral
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    Exterior view Hotel Balmoral

    Guest reviews

    8.2
    Excellent
    /10
    (89 reviews)See what guests said
    9.7
    Exceptional

    "My stay was great!"

    Monica

    -

    January 9, 2016

    8.2
    Excellent service

    Property highlights

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Excellent
    Location
    8.7
    See map
    Excellent location
    Nearby
    Popular
  • El Túnel de Tiempo Disco10 m
  • Plaza de las Artes90 m
  • Museo de Oro Precolombino y Numismática170 m
  • Jade Museum170 m
  • Complejo Salsa 54 y Zadidas290 m
  • Mercado Nacional de Artesanias300 m
  • Galería Namu330 m
  • Central Bank (Banco Central)370 m
  • Museo de Jade380 m
  • Tienda eNe390 m
  • Value for money8.2
    Location rating8.7
    Nearest airportTobías Bolaños International Airport (SYQ)
    Distance to airport7.5 km
    Select your room
    7.9
    Very good
    Room comfort & quality
    Family Suite
    Family Suite
    ...
    • Room size: 86 m²/926 ft²
    • Balcony/terrace
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    Standard Room
    Standard Room
    ...
    • Room size: 20 m²/215 ft²
    • Shower
    • 1 single bed and 1 double b...
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 38 m²/409 ft²
    • 2 double beds
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    Superior Room
    Superior Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 2 double beds
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    Standard Room Plus
    Standard Room Plus
    ...
    • Room size: 20 m²/215 ft²
    • Shower
    • 1 double bed or 1 single be...
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    Twin Room
    Twin Room
    ...
    • Room size: 45 m²/484 ft²
    • Balcony/terrace
    • 1 single bed
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    Deluxe Plus
    Deluxe Plus
    ...
    • Room size: 38 m²/409 ft²
    • Balcony/terrace
    • 2 double beds
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    Superior Plus
    Superior Plus
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 2 double beds
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    Presidential Suite
    Presidential Suite
    ...
    • Room size: 86 m²/926 ft²
    • Shower
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    Double Standard
    Double Standard
    ...
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      More about Hotel Balmoral

      More about Hotel Balmoral

      7.2
      Very good

      "Breakfast each morning was ample."

      David

      |

      March 5, 2017

      An overview

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      What they offer

      7.2
      Very good

      "Major museums and great restaurants are nearby."

      David

      |

      March 5, 2017

      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

      Check-in/Check-out

      Check-in from: 02:00 PM
      Check-in until: 11:00 PM
      Check-out from: 01:00 AM
      Check-out until: 11:30 AM

      Real reviews from real guests

      Agoda Reviews (89)
      8.2
      /
      10
      Cleanliness7.9
      Facilities7.2
      Location8.7
      Room comfort and quality7.9
      Service8.2
      Value for money8.2
      Provided by verified guests of Agoda
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      All guests (89)
      All room types
      Showing 79 verified guest comments
      1234
      7.2
      Very good
      David from United States
      Solo traveler
      Standard Room
      Stayed 2 nights in March 2017
      Satisfactory...not meeting its potential”
      The location of the Balmoral is excellent as a base for exploration. Major museums and great restaurants are nearby. The front desk staff were not particularly welcoming or oriented for customer service, and oftentimes not focused. Other guests interrupted my conversation / business, and the hotel staff engaged with them instead of asking them to wait. This happened on two separate occasions. In the room, the bedding was ok, the pillows were satisfactory, and the room was clean. The cleaning woman assigned to my room was very helpful and friendly, and was absolutely willing to prioritize my room when I headed off to the gym. The internet was dismally slow during the first of my two days, but was significantly better the second day. Breakfast each morning was ample. The gym was small, but had a few good machines. There were no hand towels or water available, and no attendant. I've stayed in hundreds of hotels around the world, and this one just felt very average. On my next trip to SJ, I imagine I'll try to find something different.
      Reviewed March 05, 2017
      8.0
      Excellent
      Yasin from Germany
      Solo traveler
      Standard Room
      Stayed 3 nights in February 2016
      okay”
      was okay
      Reviewed January 22, 2017
      7.6
      Very good
      Rosa from United States
      Couple
      Standard Room
      Stayed 1 night in March 2016
      Convenient location for brief stay”
      Located on pedestrian street (Central) in city center, walkable from the bus station (we arrived on Station Wagon bus from Alajuela), and many eating options near by. Overall, a convenient place to stay if you're traveling through San Jose.
      Reviewed March 26, 2016
      8.0
      Excellent
      Roseanne from Costa Rica
      Couple
      Standard Room Plus
      Stayed 1 night in February 2016
      Good value”
      Quiet, comfortable and good breakfast
      Reviewed February 19, 2016
      9.7
      Exceptional
      Monica from United States
      Group
      Standard Room
      Stayed 1 night in January 2016
      Wonderful Staff!”
      staff, location, clean rooms
      My stay was great! When I arrived I had a terrible stomach flu and the woman at the desk coordinated things so that our room would be ready for us ahead of check in time. She was such a lifesaver! They were also great with helping us book tours and give recommendations on places. I would totally stay here again!
      Reviewed January 09, 2016
      9.0
      Exceptional
      Tim from United States
      Solo traveler
      Standard Room
      Stayed 3 nights in October 2015
      Great place in the heart of San Jose”
      Location, Staff, Great rooms
      The hotel and rooms were very clean and nice. Free breakfast was really good and the staff was amazing. They made a few reservations for my girlfriend and I and were very helpful
      Reviewed October 13, 2015
      8.7
      Excellent
      Martin from United States
      Couple
      Stayed 8 nights in March 2011
      Lovely Hotel but restaurant unsatisfactory service”
      reception is greast
      Restaurant was very unpolite manager,oly because I like a big size of the glass,Manager was loud and uncourtesy, not professional directly to me ,I ask employees of the restaurant about him, all the employees are not happy on the way that he direct people very angry,loud, scream and doesnt have matter with any person in his staff in the restaurant,very selfish, and unpolite matter he is the manager of the restaurant, everything else was okay.
      Reviewed April 13, 2011
      5.3
      Jassie from New Zealand
      Couple
      Stayed 1 night in February 2011
      Less than I expected”
      Location
      I was only at the hotel briefly (one night) while transiting San Jose. It wasn't expensive but the room was less than I would have expected -especially if I had paid full price (and not got an Agoda discount!) We organised a shuttle to the airport the following day but the staff weren't very clear about the process and we ended up taking a private taxi. Also the staff at the info desk were not even able to provide a map of the area and gave misleading information about the time it took to reach a nearby attraction.
      Reviewed February 20, 2011
      3.7
      wolfgang from Germany
      Couple
      Stayed 1 night in January 2011
      nice,good,in the center”
      perfect staff,good rooms
      we had a very nice stay in this sympathic but big hotel,directly in te middle of the city.
      Reviewed February 16, 2011
      9.3
      Exceptional
      LIN from Australia
      Couple
      Stayed 2 nights in January 2011
      Good hotel”
      the good location
      When walking out hotel, it is the mall, you get everything you want and you can enjoy the walking savely on the street. The stuffs give you a nice help if you ask them, make the trip more easier. The hotel inside nearly new, make the stay very comfortable. The restaurant for us is good enough,
      Reviewed February 11, 2011
      8.3
      Excellent
      Ron from Canada
      Solo traveler
      Stayed 7 nights in January 2011
      Great hotel for the money centrally located in”
      Excellent buffet breakfast lots of choices
      Excellent lady at travel desk. Will use this hotel again
      Reviewed February 05, 2011
      10.0
      Exceptional
      Melanie from United States
      Couple
      Stayed 2 nights in December 2010
      great location-friendly staff-welcoming”
      they have beautiul newly redecorated rooms with hardwood floors, down comforters, flat screen tv's.
      we have stayed in this hotel many times since 2005, using it as our first and last night base and exploring many areas of costa rica. but this time we were pleasantly and very happily surprised to see it has gone through a beautiful renovation. the rooms have hardwood floors, down comforters, and many upgrades. our room was spotless and well appointed. the only drawback is the tiny bathroom which while spotlessly clean is still tiny and not newly renovated. the complimentary breakfast is wonderful with plenty of choices and fresh made to order omelettes, eggs etc.. lots of fresh fruit, breads, cereal, gallo pinto etc.. and some of the best coffee in costa rica.
      Reviewed January 29, 2011
      6.7
      Good
      madjide from United Kingdom
      Couple
      Stayed 2 nights in December 2010
      nice hotel, shame about the city”
      clean, efficient and at a decent price
      san jose has a lot to learn in being a tourist destination
      nice clean hotel in a pedestrianised central area of the city.the staff were pretty good, the rooms were quite a reasonable size, the shower was hot with a good water pressure(unlike many in central america)and the breakfast which was included in the price, was pretty decent but finished at 9am sharp. they have an adjoining restaurant that serves good food in the evening, and we were pretty happy with this hotel at the price we paid.they provided a business centre with 2 computers in the lobby free but charge for wi fi ! have a safe deposit system adjoining reception free.all in all you could do a lot worse.
      Reviewed January 02, 2011
      10.0
      Exceptional
      Ernel from Philippines
      Solo traveler
      Stayed 5 nights in November 2010
      Sweet hotel”
      In the Calle Central...very accessible to business places
      None
      The stay in Balmoral Hotel was pleasurable. The staff were accommodating and the location was perfect. Calle Central is just a door step. I will stay in this hotel the next time I return to San Jose, Costa Rica. I highly recommend this hotel.
      Reviewed December 08, 2010
      9.3
      Exceptional
      lea from Israel
      Stayed 2 nights in November 2010
      very good hotel”
      great location very good service
      simple room
      the hotel is located in the center of the shoping area it is in very safe area the staff was very good the restaurant was exellent we felt very safe and it was very good that when you wakl out directly to the walking street with a lot uf shops and places to eat
      Reviewed December 05, 2010
      7.3
      Very good
      Curtis from United States
      Business traveler
      Stayed 5 nights in October 2010
      Great location”
      Location, friendly staff
      Room with enclosed balcony overlooking pedestrian only Avenida Centrale was very nice. Hotel offers free wifi only in lobby and business center. , in the past the wifi was free in my room.
      Reviewed November 04, 2010
      10.0
      Exceptional
      Robert from United States
      Solo traveler
      Stayed 1 night in October 2010
      great location”
      great location right on a walking shopping street with a helpful english speaking staff. Nice buffet breakfast included.
      Great location because you can walk out the front door and walk 10 steps and start shopping. Breakfast starts at 6:00 for and early start on the days plans. My double bed room had 4 pillows per bed and nice ones. Bed was very comfortable.
      Reviewed October 15, 2010
      9.7
      Exceptional
      Robert from United States
      Solo traveler
      Stayed 1 night in October 2010
      Balmoral 1”
      Lobby of hotel opens up to walking only shopping area.
      The staff,rooms and location are great. Breakfast is included which is a nice way to start the day.
      Reviewed October 12, 2010
      10.0
      Exceptional
      Darryl from United States
      Solo traveler
      Stayed 3 nights in September 2010
      the room were great and spacious”
      great atmospheren and great room service
      none
      the location of the hotel was great and the rooms are spacoius with great views if you get a superior room
      Reviewed October 06, 2010
      6.3
      Good
      anthony from Philippines
      Family with young children
      Stayed 2 nights in July 2010
      Location and thats it”
      Location
      No wifi in the room, lobby was messy full of people. staff not so nice and can be rude. elevator needs improvement, big time. staircase is bad.
      No wifi in the room, lobby was messy full of people. staff not so nice and can be rude. elevator needs improvement, big time. staircase is bad.
      Reviewed August 06, 2010
      1234
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