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Hotel Bayerischer Hof
Hotel Bayerischer Hof
Hotel Bayerischer Hof
Hotel Bayerischer Hof
Hotel Bayerischer Hof
Hotel Bayerischer Hof
Hotel Bayerischer Hof

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8.8

Excellent

223 reviews

223 reviews

Breakfast1
Shops1
View1
See map

9.7

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Comedy at the Bayerischer Hof

20 m

Yoga, Blue Spa

30 m

Promenadeplatz

60 m

Sculpture of Maximilian Joseph Graf Montgelas

80 m

Michael Jackson Memorial

80 m

Popular landmarks
New Town Hall

360 m

Marienplatz

410 m

Residenz

420 m

St. Peter's Church

490 m

Deutsches Museum

1.4 km

Closest landmarks
Embassy of El Salvador

30 m

Embassy of Norway

50 m

Zahnarztpraxis Dr. Dr. Kuntze

110 m

Hautarztpraxis Dr. med. Juliane Habig

120 m

Hauck & Aufhäuser Privatbankiers - Parkdeck für Privatkunden

120 m

Hotel Bayerischer Hof

Promenadeplatz 2-6, Altstadt-Lehel, Munich, Germany, 80333 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. It's centrally located in Altstadt-Lehel only 880 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Marienplatz. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

390 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Solarium
See all amenities
Workout and Leisure
Exercise area
Swimming pool [indoor]
See all amenities
Mind - Body
Yoga room
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information. "
Announcements by hotel (3)
Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Facilities

Transport to airport

Bicycle rental

Valet parking

Pets allowed

Spa

Swimming pool [indoor]

Shuttle service

Complimentary WIFi in all rooms

Your dates are popular among travelersUsers are booking a place in Munich every 7 minutes on Agoda.com
Value for money7.9
Distance to city center0,1 km
Location rating9.7
Nearest airportSpecial Airport Oberpfaffenhofen (OBF)
Distance to airport21.9 km

Rooms available at Hotel Bayerischer Hof

Exceptional
Room comfort & quality

9.4

Deluxe Double Room
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Standard Junior Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Standard Double Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Deluxe Junior Suite
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Deluxe Single Room
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices
Standard Single Room
...
  • Room size: 22 m²/237 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices
Superior Double Room
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Deluxe Suite
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Standard Suite
...
  • Outdoor view
  • Shower and bathtub
  • 1 sofa bed & 1 king bed or ...
Enter dates to see prices
DOUBLE SINGLE USE DELUXE JUNIOR SUITE
...
  • Room size: 45 m²/484 ft²
Enter dates to see prices

Frequently asked questions

Does Hotel Bayerischer Hof have a hot tub?

Hotel Bayerischer Hof does not have a hot tub.

What time is check-in and check-out at Hotel Bayerischer Hof?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Bayerischer Hof?

Hotel Bayerischer Hof is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 170 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Bayerischer Hof also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Bayerischer Hof has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 40 EUR per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Munich with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hotel Bayerischer Hof?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Bayerischer Hof. There's an additional charge of 44 EUR for adults and 22 EUR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Bayerischer Hof?

Hotel Bayerischer Hof features 5 on-site restaurants for your dining convenience.

What is the smoking policy at Hotel Bayerischer Hof?

Hotel Bayerischer Hof does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel Bayerischer Hof?

Marienplatz Railway Station is the closest train, metro, or bus station, about 380 m away from Hotel Bayerischer Hof.

What restaurants are nearby Hotel Bayerischer Hof?

Hotel Bayerischer Hof is located in Altstadt-Lehel, famous for good restaurants such as Trader Vic's, Palais Keller and H´ugo´s Restaurant.

What popular shopping places are close to Hotel Bayerischer Hof?

Hotel Bayerischer Hof is located in Altstadt-Lehel area which features shopping places such as Viktualienmarkt, Lodenfrey Muenchen am Dom and Nika Schottenhamel Shop.

What are popular attractions near Hotel Bayerischer Hof?

Guests at Hotel Bayerischer Hof can easily visit Residenz, New Town Hall and St. Peter's Church located in the Altstadt-Lehel area.

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Explore the neighborhood

What people love about Hotel Bayerischer Hof

  • 9.6

    Exceptional
    Location

    "Great location, great room, nice restaurant with a beautiful view."

    Svetlana

    |

    March 18, 2021

  • 9.6

    Exceptional

    "I recomendet also the massage in the hotel and the bed was fantastic."

    Sonja

    |

    January 18, 2020

  • 10

    Exceptional
    Location

    "Great Location, best bartender Massimo"

    Andrea

    |

    January 5, 2020

Property ranking|Compared to 478 Munich properties
See all rankings
Location score
9.7/10
Room comfort score
9.4/10
Cleanliness score
9.2/10
Service score
8.9/10
Better than
99
%
of Munich properties
Better than
99
%
of Munich properties
Better than
95
%
of Munich properties
Better than
92
%
of Munich properties
Overall rating:

8.8

Excellent
223 reviews
Cleanliness
9.2
Facilities
8.6
Location
9.7
Read all reviews >
What travelers say they love:
Recommend for private stay.
Masahiko from Japan
Couple
More about Hotel Bayerischer Hof

More about Hotel Bayerischer Hof

Hotel Bayerischer Hof

For travelers who want to take in the sights and sounds of Munich, Hotel Bayerischer Hof is the perfect choice. Its convenient location right in the city center allows you more time to see all that Munich has to offer. If you prefer an easy access to general goods and shopping, you'd love to stay at Hotel Bayerischer Hof and take advantage of being just 400 m from Marienplatz. Did you know? Sendlinger Tor Old City Gate is just 880 m away, putting you incredibly close to one of the city's transportation systems.
At Hotel Bayerischer Hof, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Munich is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace.
For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Hotel Bayerischer Hof. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Hotel Bayerischer Hof are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as bottled water and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Hotel Bayerischer Hof. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
Enjoy the countless activities offered at Hotel Bayerischer Hof. A relaxing end to every day is possible with a visit to the massage, salon, solarium, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At Hotel Bayerischer Hof, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's yoga room. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't miss out on all that Munich has to offer! A great museum trip can be had at BMW Museum located 4.1 km away, with local art that provides a sense of the region. Cheer on the local team at Allianz Arena located 9.5 km away, or just buy some authentic gear and memorabilia to show your support.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 99% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 99% of accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 99% of other accommodations in Munich.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Breakfast

5 mentions

Food & Dining

1 mention

Housekeeping

1 mention

Languages spoken

  • English
  • Arabic
  • French
  • German
  • Italian
  • Russian
  • Spanish

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Golf course [on-site]
  • Hot tub
  • Light therapy
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Solarium
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Parking [paid]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Accessible by elevator
  • Adapter
  • Alarm clock
  • Alcohol
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Fruits/snacks
  • Hair dryer
  • Heating
  • Individual air conditioning
  • Interconnecting room(s) available
  • iPod docking station
  • Iron and ironing board
  • LAN Internet in room [charges apply]
  • Linens
  • Lock box in room
  • Mini bar
  • Phone
  • Pool facilities
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Streaming movies
  • Swimming pool [direct access]
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Wi-Fi
  • Wi-Fi [complimentary]
  • Window
  • Wine glasses
Food and dining
Breakfast options
  • American
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site

Atelier

  • Cuisine: International

Garden

  • Cuisine: German, International

Palais Keller

  • Cuisine: German

Trader Vics

  • Cuisine: Asian

Blue Spa Lounge & Wintergarten

  • Cuisine: International
Location
Promenadeplatz 2-6, Altstadt-Lehel, Munich, Germany, 80333
Exceptional
Location

9.7

Airports

  • Special Airport Oberpfaffenhofen (OBF)
    21.9 km
  • Munich Airport (MUC)
    28.6 km 34 min drive

Public transportation

  • Marienplatz Railway Station
    380 m
  • Odeonsplatz Station
    480 m

Hospital or clinic

  • Zahnarztpraxis Dr. Dr. Kuntze
    110 m

Shopping

  • Viktualienmarkt
    620 m

Convenience store

  • Denn's Biomarkt Store
    1.3 km

Cash withdrawal

  • ATM
    40 m
What's nearby

Popular landmarks

  • New Town Hall
    360 m
  • Marienplatz
    410 m
  • Residenz
    420 m
  • St. Peter's Church
    490 m
  • Deutsches Museum
    1.4 km
  • Olympiapark
    4.2 km
  • BMW Museum
    4.2 km
  • BMW Welt
    4.3 km
  • Nymphenburg Palace
    5.5 km
  • Allianz Arena
    9.6 km

Nearby landmarks

  • Comedy at the Bayerischer Hof
    20 m
  • Yoga, Blue Spa
    30 m
  • Embassy of El Salvador
    30 m
  • Embassy of Norway
    50 m
  • Promenadeplatz
    60 m
  • Sculpture of Maximilian Joseph Graf Montgelas
    80 m
  • Michael Jackson Memorial
    80 m
  • Loden-Frey Shop
    100 m
  • Zahnarztpraxis Dr. Dr. Kuntze
    110 m
  • Hautarztpraxis Dr. med. Juliane Habig
    120 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking for 5 or more rooms, different policies and additional supplements may apply.
  • Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee170 EUR
  • Distance from city center0,1 km
  • Travel time to airport (minutes)35

Extras

  • Breakfast charge (unless included in room price)44 EUR

The property

  • Number of bars/lounges6
  • Number of floors7
  • Number of restaurants5
  • Number of rooms 337
  • Year property opened1841
  • Most recent renovation2017

Parking

  • Daily parking fee40 EUR
Property announcements

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Please note that on this date, our pool will be closed.

June 22, 2022:
All day from 09:00

July 01-02, 2022:
All day from 08:00 hrs
pool cleaning on July 02 , 2022 until 10:00 a.m.


October 04, 2022
From 14:00 h

October 05, 2022
From 12:00 h

November 03, 2022
From 17:00

Reviews of Hotel Bayerischer Hof from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.2
Facilities8.6
Location9.7
Room comfort and quality9.4
Service8.9
Value for money7.9
High score for Munich
Rating
9+ Exceptional (33)
8-9 Excellent (9)
7-8 Very Good (9)
6-7 Good (9)
<6 Below Expectation (2)
Time of the year
Mar - May (16)
Jun - Aug (16)
Sep - Nov (19)
Dec - Feb (11)
All guests (223)
All room types
All languages

Show reviews that mention 

Showing 62 verified guest comments
1234
10.0
Exceptional
Tim from United Kingdom
Couple
Standard Double Room
Stayed 2 nights in March 2019

second time”

We stayed at Bayerischer Hof 2 years ago on a road trip , we enjoyed the city and the hotel so much we came back this trip . There is always a feeling that you will be disappointed second time , not one bit ! Having great weather does help , sitting on the terrace outside the breakfast room on the seventh floor , being bombarded by the cathedral bells Sunday morning was epic . Watching 3 Lamborghinis arrive in the space of half an hour was an eye opener . Will we stay again ? YOU BET

Reviewed March 23, 2019

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Dear Tim, We appreciate your time and effort in sharing your opinion on your recent stay at the Hotel Bayerischer Hof. It is such a pleasure to read that you also enjoyed your second visit at our property and that we were able to meet your expectations towards us again. Hoping to have the pleasure to welcome your for a third time. With kindest regards Ann-Katrin Doescher Guest Relation

Responded April 16, 2019
Hotel Bayerischer Hof
9.7
Exceptional
Marian from Australia
Couple
Stayed 2 nights in October 2011

Historic gem, with elegance and class”

Wonderful public spaces, fabulous location, excellent facilities

this was our final stay after 7 weeks. we wanted a touch of class and luxury. we were not disappointed! the room was elegantly decorated and very quiet. the room service was excellent. breakfast options were vast, prosecco on the roof overlooking munich was memorable, tea in the gallery level was very comfortable and dinner with friends in the garden restaurant was very good and made enjoyable by the friendly service. there were many bars, one of which survived the bombing and is magnificent. the gym and pool looked very good. the bayerischerof's proximity to marienplatz and beautiful shops and galleries was great. we could wander around at any time of the day and enjoyed some brilliant in a lovely arcade. truly a wonderful hotel.

Reviewed October 16, 2011

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9.7
Exceptional
Mark from United States
Business traveler
Stayed 4 nights in November 2010

This is a first class world hotel. ”

Food, people, space, conference rooms, location to center, friendly, business center, maintenance personel
Fire drill, I had some issues with my internet connection in the room but maintanence showed up immediately, I had no issues with the internet in the business center.

I will definately use this hotel as the hotel of choice in Munich. I will try to find sister hotels in other cites as well. The staff was well trained and experienced service providers. Food at the hotel was outstanding. Location is the best in Munich for center city and the rail system. Loved the place.

Reviewed November 18, 2010

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9.6
Exceptional
Feliza from Philippines
Group
Standard Double Room
Stayed 4 nights in October 2017

Outstanding hotel. Excellent service and location.”

The place was beautiful. It was located in the historic area of Munich near the Glockenspiel as well as the shopping area. The staff servic was outstanding. We checked out very early in the morning. As there were no porters around, the front desk staff, Antonia, collected our 8 heavy suitcases from our rooms and brought them to our car. The only regret we had was that we couldn't get a reservation in Atelier, the 2 Michelin star restaurant in the hotel as it was fully booked.

Reviewed October 31, 2017

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Dear Feliza, Thank you very much for writing this review regarding your recent stay at the Hotel Bayerischer Hof. We are delighted to read that you liked our house, the location and the service provided by our team. Your praising words to our colleague at the Front Desk are appreciated very much and we are happy to forward them. However, we are sorry to read, that you could not dine at our Atelier and we hope you are able to visit it another time. Hoping to welcome you again soon we remain with kindest regards, Anita Wandinger Guest Relation

Responded November 23, 2017
Hotel Bayerischer Hof
9.2
Exceptional
Yen from Vietnam
Couple
Standard Double Room
Stayed 2 nights in June 2018

Very nice hotel but check in staff Lisa was terrible”

In general the hotel is valued for the price but when check in the reception name Lisa was terrible she talked like she was angry or something and very annoyed. To pay quite high price for this stay I do not expect to experience such an unpleasant encounter with a staff like this. The hotel should review her attitude !

Reviewed June 17, 2018

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Dear Yen, Thank you for having chosen the Hotel Bayerischer Hof as well as for evaluating your experience regarding your visit at our property. We are very pleased to learn that we were able to meet most of your expectations; the more we regret that you had reasons to complain concerning our reception staff. We certainly pay great attention to offering the most courteous and professional service to our guests and your descriptions do not meet our high quality standards. Certainly, we informed our Director of Rooms Division and he will pay special attention to your remark. Dear Yen, it would be a pleasure for us to welcome you again at our property soon to win back your trust. With kindest regards Ann-Katrin Doescher Guest Relation

Responded June 21, 2018
Hotel Bayerischer Hof
8.0
Excellent
Anthony
Couple
Standard Double Room
Stayed 2 nights in May 2019

Lovely Hotel but very busy so facilities not necessarily available ”

The main Michelin Star restaurant is small and open to non-residents. When we booked the hotel a few months ago there was no mention that you should book the restaurant at least this far in advance. Also the roof top bar was also closed as was booked for another function. There is no allowances that you are a guest at any turn. On the positive the hotel room was lovely with great balconies and is centrally located in the heart of Munich. Personally I thought this hotel was too expensive for this level of service.

Reviewed May 06, 2019

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6.8
Good
Per from Norway
Couple
Room Assigned on Arrival
Stayed 3 nights in February 2019

Expensive and entitled”

With this hotel you are paying for a great location, but more: for the privilege. It is that kind of a hotel. With that, do not expect a raft of features that regular hotels might throw at you, at these prices. If you are looking for actual value, then look elsewhere. Our room was small - and extremely hot. Nothing could be done for our three night stay, we were told, due to a “seasonal temperature control adjustment”. Outside, people are smoking and so leaving windows open was not an option, to us. The hotel offered zero compensation for three nights of bad sleep and rest, aside from what felt like an insufficient reception apology. Vexing. Here, a rather affordable/effective counter measure for the hotel might have been a couple of easy dining vouchers. To display actual concern for its patrons’ experience. We are expecting a baby in a few months and thought we would have an enjoyable getaway in Munich, aiming high with our accomodation choice. We missed our hotel goal. Munich: fab.

Reviewed February 16, 2019

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Dear Per, Thank you very much for sharing your impression of the Hotel Bayerischer Hof. We highly appreciate our guests’ opinion, hence it helps us to continuously evaluate and improve our service. As we would like to understand you review better, we kindly ask you to send us your name and we will investigate that matter to avoid that such unlucky occurrences will happen again. Dear Per, we truly hope you can forgive us and will give us another opportunity to show you that we are a better host than you had to experience. We would be pleased to welcome you again at our property and wish you and your family all the best! With kindest regards Ann-Katrin Doescher Guest Relation

Responded March 28, 2019
Hotel Bayerischer Hof
8.8
Excellent
Martin from United Kingdom
Couple
Standard Double Room
Stayed 2 nights in September 2019

Bavaria Road Trip ”

Elegance exudes from this hotel. In its architecture & interiors & in its staff. It has a great central location. Cocktail bars & restaurants cannot be faulted - not by me anyway. It was a real treat to have stayed there. It’s size has downsides though. We had a problem with an over hot room. An engineer duly arrive & he fiddled with the air con & announced it to be fixed. 2 hours later, by now after midnight, we still couldn’t sleep as the room hadn’t cooled. We changed rooms where we could get better airing by opening the window. We found out next day that the air con had been shut down for a couple of days for essential work. There were clearly communication issues between staff & with us about this which I can only put down to the size of the set up. There was also an issue when we checked out. Although we had asked for our car to be brought from the hotel car park on leaving the hotel, after 20 minutes there was no sign of it. Again there had been a communication breakdown

Reviewed September 12, 2019

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7.6
Very good
Guochun from China
Couple
Standard Double Room
Stayed 1 night in May 2016

Hotel with a Good Location”

This hotel is located in central Munich. Many local attractions are within walking distance. Our hotel room was OK, not great. Hotel staff could be more willing to help. Overall it's a good hotel but not worth paying top dollars for.

Reviewed May 16, 2016

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6.4
Good
Narin from Thailand
Business traveler
Standard Double Room
Stayed 1 night in October 2018

Disappointing state of room”

First time in Munich for a night. I chose the hotel because of the location although I noticed some poor reviews of dated room. I booked a EUR400/night standard double room and was surprised to be given a twin room. Upon requesting a double room, the front desk just told me she will ask a housekeeper to move the bed together. I surely did not have time to check out everything in the rooms, but almost everything I used during my stay had an issue. The mattress is old with the back feeling the spring coils underneath so hardly providing a good night sleep. The toilet was smelly at times even when nobody used it. The shower did not have warm water no matter how hard I tried. The water was very cold to normal cold. There were 2 towels provided. One was not brand new, but ok. The other one was old and thin, though clean. Only a couple of individual power sockets placed in less than ideal locations. The sofa was equally old that gives a "sunk" feeling. Very poor room.

Reviewed October 30, 2018

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Dear Narin, Thank you for evaluating our property. We beg your pardon that the room did not meet your expectations.Please be kindly informed that we do constantly examine the condition of our interior.We have recently invested 12 mio euro in the renovation of several rooms, which were designed by the famous Belgian art dealer Axel Vervoordt, and will spend further amounts in the near future. ndeed,we have several twin bedded rooms and in case of any further reservations, please do not hesitate to inform us about your request. We want to excuse ourselves for the problems with the water and the smell.This does absolutely not meet the requested standard;we really hope you forgive us! Thank you for your helpful suggestion regarding the towels. We certainly informed our Executive Housekeeper to avoid that this happens again. We beg your pardon for the occurred inconveniences and would be pleased to welcome you again at our property. With kindest regards A-K. Doescher, Guest Relat

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Hotel Bayerischer Hof
9.2
Exceptional
RIDWAN from Indonesia
Group
Standard Double Room
Stayed 1 night in April 2019

Exceptional”

nice hotel with a balcony and a staff name Christina Endres was so helpful and friendly, she is the one handling my room from checkin till chekout, very thoughful and kindly answer all the things and places i want to go, recommended hotel, thanks again Christina for the wonderful services.

Reviewed April 21, 2019

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9.2
Exceptional
Adriano from Brazil
Couple
Standard Double Room
Stayed 1 night in October 2019

Splurging”

It´s a nice (and expensive) hotel, with all the bells and whistles (3 star Michelin restaurant included). Two low points: toilet paper is not luxury hotel level, and the guy who is in charge of the pool area said I coud not go there because I was wearing shoes, BUT my wife was already there, with her shoes on. I'm black, and my wife is white...

Reviewed October 30, 2019

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8.8
Excellent
Natalia from Germany
Couple
Standard Double Room
Stayed 1 night in December 2019

Perfect Location”

All requests were fullfiled, though the Hotel was fully booked. The only Thing is - the is no coffee/tee facilities in the Rom - at all. We had a Cold and needed hot water/tee - and didnt have time to wait for the room Service. otherwise everything was top!

Reviewed December 17, 2019

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7.2
Very good
Morgan from United States
Couple
Deluxe Double Room
Stayed 4 nights in September 2017

Snobby Hotel”

I love nice things, and I love great service. This hotel was both of those, but the air of this place was very distasteful. The concierge service was marginal. They misguided us on which train ticket to purchase and we almost missed our train, and in asking for directions to a specific location in a nearby square, after getting the turns, he said in a not very nice way "just look around and you will find it." We had someone else's shined shoes dropped off at our door. When we noticed them we immediately brought them downstairs to the front desk. They said they had been searching all morning for them and didn't even say thank you to us! The other guests are clearly for the most part very well off, and go to this hotel to see and be seen. We were dressed for sight seeing and slightly younger than the average age there, and I felt looked down upon for it. My main complaint is just that the staff and guests alike were high-end-snobby not high-end-classy. Would have rather stayed at a smaller, lesser known hotel where they would appreciate my business more and have staff that is warmer, better at helping, and just more inviting overall.

Reviewed October 07, 2017

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Dear Morgan, thank you for evaluating your experience during your stay on this platform. We appreciate you choosing the Hotel Bayerischer Hof and are glad that we did meet some of your expectations. However, we are very sorry that you were overall dissatisfied with our service, especially the concierge and front desk. Please let us assure you that professional and friendly service is of high importance to us, and your descriptions do not match our philosophy by any means. Please accept our sincere apologies for any troubles you were confronted with. Certainly, we have forwarded your evaluation to the Rooms Division Manager in order to involve it in future employee trainings. We are truly sorry for the impression you had of us and it would be a pleasure to us if you would give us another chance to win back your trust. Hoping to welcome you back soon, we remain with kindest regards, Anita Wandinger Guest Relation

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Hotel Bayerischer Hof
9.6
Exceptional
Sonja from Switzerland
Couple
Standard Double Room
Stayed 1 night in January 2020

Exceptional”

It was perfect for Shopping and going out. In his own Nightclub it was live music. Great! I recomendet also the massage in the hotel and the bed was fantastic. I sleept wonderful!

Reviewed January 18, 2020

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8.8
Excellent
Ahmed from United Arab Emirates
Family with young children
Standard Double Room
Stayed 2 nights in August 2018

Excellent”

I wished that the A/C was performing much better & cooler for such a 5 Star Hotel. I’ll repeat my stay looking forward for continuous improvement process to the customer’s experience.

Reviewed August 25, 2018

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Dear Ahmed, We appreciate our guests` feedback very much, as it helps us to continually improve our services. It is good to see that we were able to fulfill your expectations towards us, as you rated your stay with 88 points. The more we are sorry that you were not entirely satisfied with the air condition and we beg your pardon for any inconveniences you might have had. Please do never hesitate to contact, as our technicians would have checked the air condition if they had had knowledge during your stay. As you are already planning another stay at our property, we are also looking forward to your next visit and remain, with kindest regards, Karolin Lachner Guest Relation

Responded August 29, 2018
Hotel Bayerischer Hof
10.0
Exceptional
Nils from United States
Family with young children
Standard Junior Suite
Stayed 1 night in July 2015

Outstanding service!”

Room, breakfast, pool

Nothing but good things to say. We were very impressed wit the extra mile of service and the hotel overall. Outstanding breakfast too.

Reviewed July 15, 2015

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7.6
Very good
BENG from Indonesia
Couple
Standard Double Room
Stayed 1 night in September 2018

Big Property in good location”

The hotel is quite big with at first a bit confusing room layout. Many rooms are quite faraway from the elevator. Location is quite good, about 15min walk from the main shopping area, pedestrian zone. Main attractions are also in walking distance. Good Service and comfortable room.

Reviewed October 05, 2018

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Dear BENG, We would like to thank you for your kind and sincere review of your last stay at the Hotel Bayerischer Hof. It is great to read that you enjoyed your stay, especially the location, the service and the comfort of the room. The more we regret that you had to face discomfort. In case of any questions we kindly ask you to inform us, as we are happy to assist you at any time. We really hope to welcome you again in the near future. With kindest regards Ann-Katrin Doescher Guest Relation

Responded January 22, 2019
Hotel Bayerischer Hof
9.6
Exceptional
Christopher from United States
Solo traveler
Standard Single Room
Stayed 2 nights in April 2019

A Special Hotel”

This is one of Europe's top hotels and provides an elegant and luxurious experience.

Reviewed July 08, 2019

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9.6
Exceptional
Joe from Australia
Couple
Standard Double Room
Stayed 2 nights in June 2019

Upper end of the scale, great facilities, well staffed and very professional and helpful.”

Everything was immaculate, I’m probably old fashion and still like to have tea/coffee making facility in my room, especially if jet legged

Reviewed June 19, 2019

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