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Based on 33 reviewsSee what guests said
5.8
Hotel BB Palace
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6.2 Good location
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6.2Location
  • 850 meters to public transportation

  • Heart of the City

  • Free Wi-Fi in all rooms

  • Air conditioning

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Room choices
Deluxe Room
...
  • City view
  • 32 m²/344 ft²
  • 1 king bed
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Club Room
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  • City view
  • 44.13 m²/475 ft²
  • 1 king bed
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Superior Room
...
  • City view
  • 37.16 m²/400 ft²
  • 1 king bed
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Premium Room
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  • City view
  • 40.88 m²/440 ft²
  • 1 king bed
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Verified guest reviews

Agoda Reviews (33)
4.5
Filter by guest type:
Cleanliness5.7
Facilities7.3
Location6.2
Room comfort and quality6.3
Service5.8
Value for money5.6
Provided by verified guests of Agoda
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Showing 31 verified guest comments
1234
3.6
mandeep from Malaysia
Solo traveler
Deluxe Room
Stayed 1 night in December 2016
Very dirty
Unkept room, dirty linen n mattress
Reviewed December 25, 2016
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6.7
Eleanor from Malaysia
Family with teens
Superior Room
Stayed 4 nights in March 2014
Fraustrated internet down, not much food variety
Polite staff walking distance to shopping area, helpful staff
Hotel was OK with very polite staff Food good but no variety I could not do my online business as the internet was down for the last 3 days of my stay
Reviewed April 15, 2014
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7.3
Ranjeet from Thailand
Business traveler
Deluxe Room
Stayed 1 night in November 2013
Nice staff
Friendly staff
It was great to stay at BB Palace.the hotel is very near the main Karolbag ,the shopping street for the people.people can shop there all day.theres lot of restaurants there too.delhi matro train is not very far from the hotel.even New Delhi railway station is very close too from the hotel.
Reviewed December 05, 2013
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9.7
avanish from India
Family with young children
Deluxe Room
Stayed 1 night in October 2013
Memorable and wonderful stay
Good Location for safety point of view , Nice Staff and nice breakfast
Me and my family stayed here for one nights and had a wonderful experience. I loved the hotel staff , the cleanliness (to include the best smelling on reception area when we came in hotel I have EVER been in) and overall facility. The location is wonderful near big shopping market , walking distance for metro. This is really life line of delhi. The staff were all very nice and pleasant and seem to really like their jobs. I want to specially thanks to chef because The food was very good ( butter chicken) and well presented. Everyone was so nice and helpful. I was on crutches and they looked out for me and my daughter!
Reviewed October 07, 2013
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9.7
Imran from India
Business traveler
Deluxe Room
Stayed 2 nights in September 2013
Hotel was simply good and room service was excelle
Hotel was having Lift facility. Room use to be neat and clean. Manager of the hotel was very friendly and disciplined.
It was excellent and I have to visit Delhi again will definitely stay in BB palace.
Reviewed October 03, 2013
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10.0
Arpit from India
Couple
Deluxe Room
Stayed 1 night in September 2013
great
room, location and staff was great
it was a great expeience ..................................................
Reviewed September 20, 2013
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2.7
Krisnakoemar from Netherlands
Couple
Deluxe Room
Stayed 1 night in January 2013
Zero hotel
Verry bad hotel
I had reservation from the hotel self to pickup from the Airport The manager tell me that he forget to send the driver
Reviewed March 06, 2013
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6.0
Enny from Indonesia
Solo traveler
Superior Room
Stayed 1 night in January 2013
Four Star Hotel???
Location
Hotel pictures on the web do not match with the actual. No room heater in the room. Took the hot water a long time to warm up. Good for a night or two nights stay.
Reviewed January 20, 2013
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8.0
Ravi from India
Group
Deluxe Room
Stayed 2 nights in February 2012
bad experience
none
Got surprised after Check In that there is no Room Service in the Hotel, This vital point has not been disclosed at the time of booking, Agoda is equaly responsible for this mis information.It must be disclosed at the time of booking that there is no Room service. You have to ask for Hot water before one hr.
Reviewed February 23, 2012
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4.0
SYED from Bangladesh
Family with young children
Deluxe Room
Stayed 3 nights in January 2012
very poor standard a four star hotel.
the staffs are polite & gentle
the hotel picture in the web does not tally with the actual. the standard is not even two star but they claim it as four star.the bed sheets , towels are so dirty and hard that it act like sand papers. one got to wait long for hot water in this chilly cold even at dead night. there is no running hot & cold water. the area is noisy and dirty. the hotel authority should take action to reduce sound in the room and keep the front side of the hotel clean. the food standard specially breakfast should be of international standard instead of a local dhaba(road side restaurant)
Reviewed February 03, 2012
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1234
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Hotel BB Palace
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