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Agoda Reviews (3190)
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Good
6.9
based on 3190 reviews
Cleanliness6.9
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6.8
based on 640 reviews
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based on 1000 reviews
Cleanliness6.9
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7.0
based on 635 reviews
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based on 332 reviews
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based on 265 reviews
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7.0
based on 318 reviews
Cleanliness7.0
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[text]
5.7
Lee from Australia
Family with young children
Stayed 4 nights in March 2008
A good service but hotel is old”
Bencoolen Hotel is great with the location. In Singapore, it is difficult to find something cheap near to the city central. This hotel does meet most needs with a budget rate but if you are not familiar with the local style of breaksfast, it will be not be suitable to you.
Reviewed March 25, 2008
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7.3
Aree from Thailand
Group
Stayed 2 nights in June 2008
Great budget hotel”
Great hotel for budget travelers.
Reviewed July 08, 2008
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6.7
Steven from Canada
Solo traveler
Stayed 4 nights in September 2008
The difficult over-rated hotel”
Easy to get a taxi out front of the hotel - in Singapore nowadays this is very important
Centralized air conditioning; Separate company runs the difficult internet; Local TV only; No CNN/BBC/movie channels; difficult power control system in room; no breakfast room.
Air condition is centralized and you must ask reception to change the temperature and fan speed. The lighting system is very difficult to use with pressing the wrong button (which are not identified) turn off all power in your room. To get the power back on, you must ring reception. The TV is local only with no CNN, BBC or movie channels. Internet requires hourly tickets, difficult to use and run by a separate company who must send someone to the hotel when there is a problem. Breakfast room is the street in front of the hotel. This is not a 3 star hotel, more like a 2 star.
Reviewed September 21, 2008
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9.0
Alma from Philippines
Solo traveler
Stayed 3 nights in October 2008
Bencoolen Review (my 1st Singapore trip)”
what i like best are the hotel staff of the the hotel. i also love their breakfast and the ambiance of the lobby outside during breakfast. the room is right for me and the cleanliness is superb. the location of the hotel is very accessible as it is near to all the best spots to go in singapore.
the signage is quite small and the lighting in the lobby is not so bright.
for a first timer in singapore, Bencoolen Hotel gave me a homey atmosphere and the peace and quiet i need after a long and tiring tour. its staff and the people who greeted me when i arrived are very warm.
Reviewed October 10, 2008
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6.7
Plengchawee from Thailand
Group
Stayed 2 nights in October 2008
Bencoolen Hotel Singapore's at good location”
Good location on center of Singapore. It's very close shopping center in Orchard road.hoppin
Don't have free internet.
Bencoolen Hotel Singapore's at good location in a center of Singapore. You can take buses and MRT that are very close.
Reviewed October 30, 2008
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10.0
JEANNIN from France
Couple
Stayed 1 night in September 2008
EXCELLENT”
The location
The Staff
The room
nothing
The hotel is located very close to Arab and Indian neighborhoods and Orchard Road. It is really clean, the room is large, especially for Singapore, the staff is very listening and really available. The breakfast is complete, and it's quite fun to eat on the terrace front of the hotel. I think this is the best hotel in its class.
Reviewed October 31, 2008
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6.0
SIMONA from Italy
Couple
Stayed 2 nights in November 2008
not like it seems”
Very good location.
Small and humid rooms, bad breakfast, too small swimming pool.
The location is perfect, the hotel is in the city center and you can walk almost everywhere. The aged man at the concierge is very nice and helpful. The swimming pool is just a pool, too small to swim in. Rooms are very small and very very humid.
Reviewed November 16, 2008
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7.7
Mary from United States
Solo traveler
Stayed 1 night in November 2008
Pleasant Hotel”
Location is very central, easy to walk, get a taxi and close to 2 MRT stops. Hotel staff were very friendly and helpful. Lobby, elevator and rooms were very clean.
The rooms are small, but this is the only drawback I saw.
I would certainly stay here again, the hotel is well situated and seemed very safe and clean which are important. I had a late night arrival and had no problems as a sole woman traveler.
Reviewed November 19, 2008
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5.7
VINIT from India
Couple
Deluxe Twin
Stayed 1 night in November 2008
bencoolen- great location”
great location, almost central to Singapore, close MRT station at Dhoby Gaut, courteous staff, and more or less clean rooms.
small rooms with carpets which can be little smelly at times, poor breakfast spread, a little costly no drinking water in rooms or Wi-Fi connectivity.
hotel is in Bugis very central and walkable to most of the tourist spots around the city, good place for an overnight stay and for a couple, they can provide at least drinking water and a more elaborate breakfast.
Reviewed November 20, 2008
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4.3
William from Australia
Couple
Deluxe Twin
Stayed 1 night in December 2008
Good old fashioned service”
The hotel is central and clean. The front of house service is friendly and efficient. The 'old' porter who greeted us was a mine of information and offered constant assistance.
The air con can only be adjusted from reception - this is a minor annoyance
We booked the hotel at the last minute (escaping from Thailand) and were very pleased with the hotel - good value for money, and very central to Orchard Road and other amenities. The bedrooms and bathrooms were very clean. Recommended for the price.
