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Good 6.9
Based on 2998 reviews

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About this property

Description

If you’re in Singapore and rather spend your money on cool attractions, then consider this budget hotel, situated near many historical and cultural sites. Those staying at the Hotel Bencoolen may find themselves wandering through museums, watching performances at the Esplanade Theatres and Fort Canning Park, or shopping near Orchard Road, City Hall, Bugis Junction, and Marina Square. Many restaurants are also situated nearby, offering a variety of Singaporean and international cuisine to please any palette. At the end of the day, relax and pamper yourself with a dip in the pool.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Room service

Services and conveniences

  • Concierge
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room

Access

  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Mandarin)
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 30 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 10
Number of Rooms : 84
Room Voltage: 230
Time to Airport (Minutes): 25
Year Hotel Built: 1969
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
Good



based on 2998 reviews
  • Cleanliness 6.9
  • Facilities 6.5
  • Location 7.9
  • Room comfort and quality 6.8
  • Service 6.9
  • Value for money 6.8
  • Food and dining 5.9
Sort by
Feny from Indonesia
Family with older children
Family Room
Stayed 2 nights in September 2016
Location not so convenient
Location not so convenient as in not so easy to get the taxi or not in front of main road
Reviewed September 27, 2016
Anisa from Indonesia
Group
Family Room
Stayed 2 nights in September 2016
GREAT LOCATION!!!
location was great near from mrt bras basah.
Reviewed September 27, 2016
Kai from Malaysia
Business traveler
Superior Single Room
Stayed 1 night in September 2016
Convenient
A lot of attraction and food stall nearby.
Reviewed September 26, 2016
ankit from India
Family with young children
Deluxe Twin
Stayed 1 night in April 2015
Value for money
Nice rooms, Helpful staff
Reviewed September 24, 2016
Michael from United Kingdom
Couple
Standard Twin
Stayed 4 nights in September 2016
Hotel was good
Hotel was good, staff very helpful & friendly, but the ongoing underground subway works right outside the hotel entrance was a real nuisance. Construction works 7 days a week from 9am to 8pm, due to finish mid 2017. Temporary site works hoardings, walkways and restricted foot paths right of ways was annoying. Hotel breakfast was okay, but very basic, same choice every day..Overall okay if you are flexible and accept the long term temporary site works
Reviewed September 22, 2016
Yu from Singapore
Couple
Deluxe Double
Stayed 1 night in June 2016
VALUE FOR MONEY
Value for money. Walkable to many pubs and bistro. Quiet, and the staffs are very welcoming & polite. Will come again.
Reviewed September 21, 2016
Richy from Indonesia
Solo traveler
Standard Twin
Stayed 2 nights in March 2015
Clean room
Good location and near to the station
Reviewed September 19, 2016
RICO from Indonesia
Solo traveler
Deluxe Double
Stayed 3 nights in September 2016
Quite good
Value for money
Reviewed September 15, 2016
Noor from Brunei Darussalam
Group
Deluxe Twin
Stayed 5 nights in September 2016
Bad service; first & last
One of the staff which her shift is in the morning around 8.45am on 14 september 2016, was very rude. We have a problem of either using cab or van, she did tell us about possibility of using van because of our bag but the way she told and react is very rude. Even we have to bring our bag by ourself to taxi eventhough at that time there is a bell boy. Not even that, there is one time i ask her to call taxi because we want to go to singapore flyer but she forgot, if the malay bell boy didnt ask about taxi we might waiting at lobby forever. My suggestion toward this is to train the 'specific staff' about manner and providing good service. For me, because of her, it might be the first and the last. Most of the traveller who stay there complain about the noise of the construction but it can be tolerate and the location even very excellent but due to the manner of specific staff it might be first ad last to stay at the hotel. I hope the manager of the hotel can improve the manner of the staff, may be by training so that hotel can be one of the best budget hotel in singapore. Thank you
Reviewed September 15, 2016
Randy from Indonesia
Family with young children
Standard Twin
Stayed 4 nights in September 2016
Nice, low budget 👍
I don't like their staff 👎👎👎👎
Reviewed September 08, 2016

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