Hotel Bencoolen
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7.1
Very good
16.2% this month
/10
(4268 reviews)See what guests said
See map
8.1
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Bencoolen MRT Station40 m
  • Bencoolen Mosque50 m
  • Art-280 m
  • Action Theatre110 m
  • Bencoolen Street120 m
  • PoMo140 m
  • Campers Corner Outdoor Outfitters150 m
  • Maghain Aboth Synagogue160 m
  • Curiocity Gallery170 m
  • Sunshine Plaza170 m
  • Free Wi-Fi

    Hotel Bencoolen

    47 Bencoolen Street, Bugis, Singapore, Singapore, 189626 - See map
    "Near good places."
    Erin - December 13, 2018
    Very good service
    7.2 rating for service
    Very good cleanliness
    7.0 rating for cleanliness
    • 60 meters to public transportation

    • Located in heart of Singapore

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Air conditioning

    10 travelers are looking at this property right now

    Book now before it's too late!

    Property ranking|Compared to 1,311 Singapore properties
    See all rankings
    Cheapest price score
    Location score
    8.1/10
    Room comfort score
    6.8/10
    Room size
    18 sqm.
    Better than
    83
    %
    of Singapore properties
    Better than
    81
    %
    of Singapore properties
    Better than
    80
    %
    of Singapore properties
    Bigger than
    80
    %
    of Singapore properties
    Value for money7.0
    Distance to city center1 km
    Location rating8.1
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport16.7 km

    Rooms available at Hotel Bencoolen

    Family Room
    Family Room
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 1 single bed and 1 double b...
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    Superior Queen
    Superior Queen
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 1 queen bed
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    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 2 single beds
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    Deluxe Double
    Deluxe Double
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 1 king bed
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    Standard Twin
    Standard Twin
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 2 single beds
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    Deluxe Family
    Deluxe Family
    ...
    • Room size: 22 m²/237 ft²
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    Superior Single
    Superior Single
    ...
    • Separate shower/bathtub
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    Run of House
    Run of House
    ...
    • Separate shower/bathtub
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    Standard Twin
    Standard Twin
    ...
    • Separate shower/bathtub
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    Deluxe Triple
    Deluxe Triple
    ...
    • Separate shower/bathtub
    Enter dates to see prices

    What people love about Hotel Bencoolen

    • 8.0
      Very good
      Location

      "Great location close to MRT Bencoolen and Bras Basah."

      Ricky

      |

      January 9, 2019

    • 6.8
      Good
      Location

      "Good location pleasant stay"

      Yvonne

      |

      January 12, 2019

    • 8.8
      Excellent
      Location

      "Food Republic and convenience stores are also nearby."

      Cynthia R.

      |

      October 9, 2018

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    More about Hotel Bencoolen

    More about Hotel Bencoolen

    8.0
    Very good

    "Pros : The BellBoy was nice & helpful."

    Kharisma

    |

    December 20, 2018

    An overview

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    What they offer

    6.8
    Good
    Staff 

    "Friendly staff."

    Adeline

    |

    September 30, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Baja Fresh Mexican Grill, Singapore
    120 m American, Fast food, International
    Froth Cafe
    250 m American, Asian, Cafe
    Omakase Burger
    280 m American, Fast food
    Asian cuisine
    Asian cuisine
    Seribu sari
    90 m Asian, Indonesian
    Straits Cafe
    90 m Asian, Chinese, Malaysian
    Red House
    100 m Asian, Chinese, Seafood
    Chinese cuisine
    Chinese cuisine
    Fu Lin Men
    260 m Chinese
    Hong Kong Dim Sum Cafe
    280 m Chinese
    Honzen Cafe
    600 m Chinese, Vegetarian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Hotel Bencoolen from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (4268)Booking.com Reviews (527)
    7.1
    /
    10
    Very good
    16.2% this month
    Cleanliness7.0
    Facilities6.8
    Location8.1
    Room comfort and quality6.8
    Service7.2
    Value for money7.0
    Rating
    9+ Exceptional (329)
    8-9 Excellent (485)
    7-8 Very Good (932)
    6-7 Good (738)
    <6 Below Expectation (1047)
    Time of the year
    Mar - May (1029)
    Jun - Aug (948)
    Sep - Nov (746)
    Dec - Feb (808)
    All guests (4268)
    All room types
    All languages

    Show reviews that mention 

    Showing 3531 verified guest comments
    12345
    8.4
    Excellent
    Liza from Oman
    Couple
    Superior Queen
    Stayed 3 nights in June 2019

    Perfect location ”

    The location is within reached going to tourist attractions when you are up for a walk. If not, train and bus stations are only a minute away. It is situated in a quiet place that is good after a busy day in the city. The room was good and the toilet was clean though it don’t have a bidet. Overall, it was perfect for our travel plans and budget.

    Reviewed July 07, 2019
    10.0
    Exceptional
    Kim
    Couple
    Deluxe Double
    Stayed 3 nights in June 2019

    One of the best hotel to stay in Singapore!”

    We're a family and we did check in at this hotel - the facilities are nice, and good people. They are all very kind and amazing staff. The room can get stuffy for a family, but it's OK as we're roaming around the city the whole day!

    Reviewed June 30, 2019
    6.0
    Reuben from Malaysia
    Business traveler
    Superior Queen
    Stayed 2 nights in June 2019

    ok for sg i guess ”

    Expensive but ok for sg

    Reviewed July 25, 2019
    5.6
    Reuben from Malaysia
    Business traveler
    Deluxe Twin
    Stayed 2 nights in June 2019

    ok only”

    Expensive but ok for sg

    Reviewed July 25, 2019
    4.4
    Christine from Australia
    Couple
    Deluxe Double
    Stayed 1 night in July 2019

    The worst place I’ve ever stayed”

    Dirty, musty, bathtub peeling, barely edible & limited breakfast buffet, WiFi down most of the time - needs a total makeover. Worse than a 2 star outback motel. Luckily we were only booked for 1 night. I feel ripped off!

    Reviewed July 24, 2019
    9.6
    Exceptional
    Mary from Philippines
    Group
    Family Room
    Stayed 1 night in November 2017

    Location is Great and value for money”

    The location of the hotel is great since a new MTR line has just openned right in front of it. Easy access to everything. There's a hawker place right at the corner of the street where you can eat an early breakfast. Mohammad, their staff if very friendly and accomodating. Taxi station is just in front of the hotel. They have a pool and a gym ( clean towels, water and toiletries are stationed outside the shower room if you need it after using the gym or swimming - it's free). Can easily go to bugis street and garden's by the bay via MTR.

    Reviewed July 13, 2019
    8.0
    Excellent
    Maria from Philippines
    Family with teens
    Deluxe Twin
    Stayed 18 nights in December 2018

    A 3-Star Hotel Home Away from Home”

    My daughter and I have found a new home every time we travel back to Singapore... Hotel Bencoolen is a 3-star hotel, but the amenities are that of a 5-star hotel though in smaller proportion. Is this not cool? The housekeeping services have to be improved. The housekeepers need to be reminded and should see to it that every area of the room MUST be spic and span. All toiletries MUST be completely supplied, too. There was this 1 personnel who was assigned on night shift I find very inconsiderate. She let me go down at around 2200H to get Wi-Fi details. She did not even say "Hi" nor greeted with a smile at the least in the 2 seconds I was around. With re. to the other hotel front desk personnel: - Alfred, Amira, Bright, Eddie, Fondez, Joseph and Rini were all very accommodating and congenial - They were very considerate particularly in giving Wi-Fi details over the phone - They were so delightful to talk with - at the front desk or even over the phone

    Reviewed May 01, 2019
    8.0
    Excellent
    Antonietha from Indonesia
    Family with teens
    Standard Twin
    Stayed 2 nights in April 2019

    Very good”

    I arrived at noon then leave the room for the concert. When i get back there was an electric problem, the lights in my room cannot be turned on. So i have to go to the receptionist and she said that there’s no technician so I have to move to other room.

    Reviewed April 30, 2019
    8.0
    Excellent
    alexander from Philippines
    Family with teens
    Standard Twin
    Stayed 8 nights in March 2019

    The hotel itself need to rehabilitate, Hotel near MRT station staff are very helpful and kind ”

    I was so frustrated with the $10 I paid for the Bfast, terrible, every morning scramble egg, takoyaki, potato, rice, rice noodle, I stay for 8 days, I would suggest hotel management should change the concessioner., I ask for a sunny side up egg, the Japanese just answer no, whatever is there that's it. the ice maker on the second floor was gone, room with cockroaches, the bathtub is for display only. you can't fill water. the drain is open. tower with a hole. the 1st day the tower is ok, start the second day I served with a tower that overuses already. its good that the staff are very helpful which compensate the problem that the hotel have

    Reviewed April 04, 2019
    8.4
    Excellent
    dk from Brunei Darussalam
    Family with young children
    Deluxe Double
    Stayed 6 nights in March 2019

    Just perfect for our trip”

    I have been staying at Hotel Bencoolen since 2013 and I will keep coming back. Great location, great staff especially the uncle who helps around at the lobby. Mosque is just next door, 7/11 is across the road, mrt is less than a minute away. We actually used the MRT to get to the hotel with our 3 luggage and stroller from the airport! Thank you for another great stay. Will be coming back for sure!

    Reviewed March 25, 2019
    8.4
    Excellent
    David from United States
    Family with teens
    Standard Twin
    Stayed 1 night in February 2019

    Becoolen is good value when the price is lower”

    The location is indeed excellent. With the small pool it is good value - IF and when the price is below U$ 90. I got the Standard Twin at U$ 81 and at check in they upgraded it to the Deluxe Twin. But I've seen the Standard Twin spike upwards to U$ 130 and more -- so then it's clearly not good value, The pool is basically only big enough for 4 adults max and definitely not big enough for swimming laps. Most of the time us two had the pool to ourselves so it was nice. The Deluxe Twin room and bath is nice enough and it has a few good TV channels such as Fox movies. The AC thermostat can be controlled good so it is just right, Many lower cost hotels cannot be temp controlled good and ends up being either freezing cold or too hot. Anyhow I've stayed at Bencoolen many times years ago and this was the first time back after a long time. And it's now on the top of my list for whenever going back to Singapore (which is often because I live nearby).

    Reviewed February 22, 2019
    8.0
    Excellent
    Jusuf from Indonesia
    Family with teens
    Family Room
    Stayed 2 nights in February 2019

    Great location, love to stay again next time”

    Stayed for 2 nights in family room. The room quite small but it's still convinient for 4 people. Looks old but quite clean. AC and water run well. Toiletries is available. Refill for drinking water is available at 2nd floor. One concern for the room is the old bath tub that quite high for old people to climb in. Check in and check out super fast. Nice front desk. Lifts are operated with room card. When we check in the front office gave us 1 room card, but they are happy to gave us 1 more. Hotel location is 2 thumb ups. Walk less than 5 minutes to reach Bencoolen MRT, Brass Basah MRT, bus stop, convenience stores, and food center.

    Reviewed February 20, 2019
    9.2
    Exceptional
    Surya from Indonesia
    Family with young children
    Family Room
    Stayed 2 nights in February 2019

    Good hotel with great location”

    The hotel is a little bit old but yet still very clean and comfy, the main thing is the staff are very poilte and very helpfull, the location is the best thing, it is 8 min walk to bugis street, and many other shopping spot

    Reviewed February 04, 2019
    10.0
    Exceptional
    Trang from Vietnam
    Family with young children
    Family Room
    Stayed 3 nights in June 2019

    A great hotel”

    The hotel is located right in the center of Bugis with clean and spacious rooms. Staff are friendly and the facilities are good. MRT, bus stops and taxi stand are nearby. There are many great food stalls around the hotel.

    Reviewed June 21, 2019
    8.0
    Excellent
    Monique from Indonesia
    Business traveler
    Standard Twin
    Stayed 1 night in December 2018

    very good location”

    The place is quite good for location and convenience. After getting out from the MRT, there is a Food Republic. I found this very nice since I just have to transit for one night so I found this a very strategic place to stay.

    Reviewed December 15, 2018
    8.4
    Excellent
    Rona from Philippines
    Couple
    Standard Twin
    Stayed 3 nights in November 2018

    Excellent”

    Location is excellent. Food Republic and 7/11 just a few steps across. Coffee shop is also near the area. There's even a clinic nearby. Very near to taxi and bus waiting areas and MRT station. Bugis Street market is approx 10 minutes by foot. Staff are helpful and quick to respond.

    Reviewed November 12, 2018
    8.0
    Excellent
    Rachelene from Philippines
    Family with young children
    Family Room
    Stayed 4 nights in October 2018

    Good Stay”

    Base on reviews, I wasn’t expecting much but we actually had a good stay in Hotel Bencoolen. It was not a fancy hotel but a comfortable place to stay. Staff were nice. Our room was cleaned everyday. They provide toiletries and bottled water. They change the towels daily. Fast check-in and check-out. Good location near Bencoolen MRT, Food Republic and walking distance to Bugis Junction. We would definitely stay here again.

    Reviewed November 01, 2018
    8.4
    Excellent
    servando from Philippines
    Business traveler
    Deluxe Twin
    Stayed 3 nights in October 2018

    Great with minor concerns”

    Great location, across and beside are the MRT access. 2 more stations about 10 min away. Bugis 10min away, lots of food court n fine dining around, museums 5 min away. Masjid beside, Catholic, Methodist and other churches 5min away. Good room space. Room facilities (aircn, tv,safe,closet, ref, kettle, hot shower n tub, 2! roomkeys) very nice. Jacuzzi/small pool, open air gym. Little concerns, tub plug didn't work, only 10 tv channels, nicer if there was ironing, ice bucket, vacuum when fixing room. Will always consider this hotel.

    Reviewed October 23, 2018
    9.6
    Exceptional
    Patricia from Philippines
    Group
    Standard Twin
    Stayed 4 nights in September 2018

    Exceptional”

    It was my first time to stay here and I must say that the location is very convenient. The staff are so accommodating and friendly. Our only issue was the air conditioning unit in our room since the room temperature tends to get warm despite having set the temperature to the lowest. Apart from that, all is good. I would love to stay here again.

    Reviewed October 11, 2018
    8.8
    Excellent
    Cynthia from Philippines
    Family with teens
    Standard Twin
    Stayed 2 nights in October 2018

    Family-friendly Hotel”

    Our family loved Hotel Bencoolen. The location is right across the MRT station and bus station. Food Republic and convenience stores are also nearby. All the staff are friendly and accommodating especially the bellboys and the receptionists. We were also able to check-in early as soon as we arrived. Rooms were great and they did take note of our request for a connecting room which was very convenient for our family. It could have been a perfect stay if it weren't for the internet connection speed of the hotel's free wifi. All throughout our stay, it was below 1.0 mbps which is really disappointing and awful. We can't even browse or stream properly with the extremely poor connection speed - considering that we always thought Singapore internet connection was always fast. This was kind of a deal breaker for us, but other than that, everything else was great and we will definitely recommend and stay again at Hotel Bencoolen.

    Reviewed October 09, 2018
    12345
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    Hotel Bencoolen
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    • Excellent location
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    • Bencoolen MRT Station is within 0.04 km