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Hotel Benteng
Executive Room - Bathroom, Hotel Benteng in Bukittinggi
Lobby, Hotel Benteng in Bukittinggi
Interior view, Hotel Benteng in Bukittinggi
Fitness center, Hotel Benteng in Bukittinggi
Hotel Benteng
Hotel Benteng

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6.6

Good

153 reviews

153 reviews

See map
See map

7.7

Very good

Location rating score

Very good location
Parking
FREE
Closest landmarks
Apotek Yani Baru
90 m
Pasar Atas Bukittinggi
150 m
Limpapeh Bridge
180 m
Benteng Fort de Kock
200 m
ANATAMA
250 m

Hotel Benteng

Benteng street No.1, Guguk Panjang, Bukittinggi, Indonesia - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Guguk Panjang part of Bukittinggi, this property puts you close to attractions and interesting dining options. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Daily housekeeping

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

83% of staff fully vaccinated

At least 83% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Airport transfer

Bicycle rental

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Bukittinggi every 29 minutes on Agoda.com
Value for money6.4
Location rating7.7

Rooms available at Hotel Benteng

Superior Deluxe
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 single bed or 2 double be...
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Deluxe
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Room
...
  • Smoking allowed
Enter dates to see prices
Executive Room
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 single beds or 1 double b...
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Superior Room
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe
...
  • Room size: 20 m²/215 ft²
  • Smoking allowed
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Grand Deluxe Double or Twin Room
...
  • Room size: 30 m²/323 ft²
  • Shower
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Room Assigned on Arrival
...
  • Shower
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Triple Room - Executive
...
    Enter dates to see prices
    Superior Triple Room
    ...
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      Frequently asked questions

      What type of non-water sports and outdoor activities are available at Hotel Benteng?

      Hotel Benteng offers non-water sport and outdoor activities such as bicycle rental for you to take advantage of.

      Does Hotel Benteng offer laundry services?

      Yes! Hotel Benteng offers laundry service at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

      Does Hotel Benteng offer dry cleaning services?

      Yes! Hotel Benteng features dry cleaning service that is available all throughout your stay, ensuring you're always looking your finest in your favorite outfit. Please contact the property for more information.

      What are the property's policies for children's bedding at Hotel Benteng?

      Hotel Benteng's policy relating to children's bedding considers guests age 11 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

      How many rooms does Hotel Benteng have?

      Hotel Benteng has a total of 37 rooms.

      What was the average room rate for Hotel Benteng been in the past month?

      The average room rate for Hotel Benteng in the past month is 406279.43 IDR, compared to city's average of 313343.8 IDR.

      What do guests like most about Hotel Benteng?

      Past guests that stayed at Hotel Benteng have given this property a rating of 7.697 for its exceptional location as the major highlight for their stay.

      What is the typical rating that verified Couples' have given to Hotel Benteng?

      Past couple travelers that have stayed at this property have given Hotel Benteng an average rating of 6.6. You can look up on more specific customer ratings, and remarks by filtering for a specific type of verified guest travelers down in the review section.

      What is the closest train, metro, or bus station to Hotel Benteng?

      The closest train, metro, or bus station is Padang Panjang Train Station, 18159.8 m away from Hotel Benteng.

      What time is check-in and check-out at Hotel Benteng?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified time frame may be charged an additional fee.

      Is breakfast offered at Hotel Benteng?

      Wake up to an exceptional buffet breakfast at Hotel Benteng. Visitors can enjoy breakfast offered with an additional charge of 35000 IDR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

      What people love about Hotel Benteng

      • 10

        Exceptional
        Cleanliness

        "Clean place and near from jam gadang, clean room too for stay"

        Merini

        |

        May 13, 2021

      Property ranking|Compared to 121 Bukittinggi properties
      See all rankings
      Room comfort score
      6.2/10
      Room size
      28 sqm.
      Cheapest price score
      Location score
      7.7/10
      Better than
      87
      %
      of Bukittinggi properties
      Bigger than
      87
      %
      of Bukittinggi properties
      Better than
      86
      %
      of Bukittinggi properties
      Better than
      73
      %
      of Bukittinggi properties
      Overall rating:

      6.6

      Good
      153 reviews
      Cleanliness
      6.2
      Facilities
      5.9
      Location
      7.7
      Read all reviews >
      More about Hotel Benteng

      More about Hotel Benteng

      Experience Comfort and Convenience at Hotel Benteng in Bukittinggi

      Hotel Benteng is a 1.0-star hotel located in the heart of Bukittinggi, Indonesia, that offers an array of facilities for a comfortable stay. Guests can enjoy 24-hour room service, dine at the hotel's restaurant, or unwind with a drink at the bar. The hotel also provides laundry service, safety deposit boxes, and airport transfers. For those who want to explore the city, the hotel offers tours and shuttle services. Guests can stay connected with free Wi-Fi in all rooms and public areas, and catch up on the latest news with a daily newspaper. The rooms are equipped with a television, mini bar, and a balcony/terrace. The hotel also offers car parking, designated smoking areas, dry cleaning, express check-in/check-out, car hire, luggage storage, ticket service, and daily housekeeping. Start your day with a delicious breakfast buffet, and enjoy the convenience of onsite parking, free of charge. With all these facilities and more, Hotel Benteng is the perfect choice for travelers seeking comfort and convenience in Bukittinggi.

      Room Types at Hotel Benteng

      Hotel Benteng in Bukittinggi, Indonesia offers a variety of room types to cater to every traveler's needs. Choose from the Deluxe room, which boasts 30 square meters of space and comes with either 2 single beds or 1 king bed. The Executive Room is even more spacious at 35 square meters and offers the choice of 2 single beds or 1 double bed. The Superior Deluxe room measures 20 square meters and comes with either 1 single bed or 2 double beds. Lastly, the Superior Room offers 25 square meters of space and the choice of 2 single beds or 1 king bed. Whatever your preference, Hotel Benteng has a room type that will make your stay comfortable and enjoyable.

      Clean, Convenient, and Friendly Staff

      Hotel Benteng in Bukittinggi, Indonesia has received numerous positive reviews from satisfied guests. One guest commended the hotel's cleanliness and convenient location near Jam Gadang, a popular tourist spot. Another guest praised the friendly and cooperative staff who made their stay even more enjoyable. The hotel's WiFi was also noted to be reliable, ensuring that guests can stay connected during their stay. Lastly, guests were satisfied with the breakfast offered, describing it as 'okay'. With all these positive reviews, it's no wonder Hotel Benteng is a top choice for travelers visiting Bukittinggi.

      Discover the Hidden Gem of Bukittinggi: Hotel Benteng

      Nestled in the heart of Bukittinggi, Hotel Benteng is a hidden gem that has been receiving positive customer reviews. With an overall rating of 6.5, guests have praised the hotel's prime location, which scored an impressive 7.7. The staff performance, rated at 6.6, has also been commended for their friendly and attentive service. While the value and cleanliness ratings were slightly lower at 6.3 and 6.1 respectively, guests have still found the hotel to be a great bargain for its amenities and location. The comfort rating of 6.2 may be due to the hotel's traditional architecture and decor, but it only adds to the unique experience of staying at Hotel Benteng. Overall, guests have raved about their stay at this charming hotel and highly recommend it to anyone visiting Bukittinggi.

      Show less

      Amenities and facilities

      Review score
      Facilities

      5.9

      Most talked about facilities

      Breakfast

      7 mentions

      Internet

      2 mentions

      Food & Dining

      1 mention

      Housekeeping

      1 mention

      Languages spoken
      • English
      • Indonesian
      • Malay
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Garden
      • Ticket services
      • Tours
      Cleanliness and safety
      • Body thermometer
      • Breakfast in room
      • Free face masks
      • Physical distancing of at least 1 meter
      Dining, drinking, and snacking
      • Bar
      • Breakfast [buffet]
      • Restaurants
      • Room service [24-hour]
      Services and conveniences
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Smoking area
      For the kids
      • Family room
      Access
      • Check-in/out [express]
      • Check-in/out [private]
      • Check-in [24-hour]
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Car park [nearby]
      • Car park [on-site]
      • Rental car
      • Shuttle service
      Sports equipment rental
      • Bicycle rental
      Available in all rooms
      • Air conditioning
      • Blackout curtains
      • Daily housekeeping
      • Desk
      • Free bottled water
      • Non-smoking
      • Private bathroom
      • Refrigerator
      • Satellite/cable channels
      • Shower
      • Soundproofing
      • Telephone
      • Toiletries

      Location

      Benteng street No.1, Guguk Panjang, Bukittinggi, Indonesia
      Very good
      Location

      7.7

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 2-10 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 11 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00
      Getting around
      • Airport transfer fee300000 IDR
      • Travel time to airport (minutes)120
      Extras
      • Breakfast charge (unless included in room price)35000 IDR
      The property
      • Number of floors4
      • Number of restaurants1
      • Number of rooms 37
      • Room voltage220
      • Year property opened1982
      • Most recent renovation2010

      Reviews of Hotel Benteng from real guests

      Provided by verified guests of Agoda
      Cleanliness6.2
      Facilities5.9
      Location7.7
      Room comfort and quality6.2
      Service6.6
      Value for money6.4
      High score for Bukittinggi
      Rating
      9+ Exceptional (12)
      8-9 Excellent (7)
      7-8 Very Good (18)
      6-7 Good (27)
      <6 Below Expectation (47)
      Time of the year
      Mar - May (28)
      Jun - Aug (23)
      Sep - Nov (33)
      Dec - Feb (27)

      Show reviews that mention 

      Showing 111 verified guest comments
      12345
      10.0
      Exceptional
      Merini from Indonesia
      Family with teens
      Superior Room
      Stayed 1 night in May 2021

      Exceptional”

      clean place and near from jam gadang, clean room too for stay

      Reviewed May 13, 2021

      See room deals

      5.7
      ANDRY from Indonesia
      Family with young children
      Stayed 1 night in October 2012

      Great location but need renovation”

      location

      the hotel has a perfect location near Benteng Bukittinggi, but the hotel really really needs a huge renovation to make visitor convenient and comfort. the hotel needs to make a better parking lot so the visitos can enter and exit the hotel easily. with all those things, it will be the best hotel at Bukittinggi.

      Reviewed January 11, 2013

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      5.2
      Allan from Australia
      Group
      Superior Room
      Stayed 6 nights in July 2018

      Disappointed”

      I stayed six nights in Hotel Benteng. This hotel did not live up to expectations. I would have liked a ceiling fan or the option of a desk fan. The toilet needed an exhaust fan. I had a long narrow vertical window which would not stay open. I resorted to using a stick I found in the street to keep it open. Only once did I not have hot water available. The room had only one power point. The WiFi was good. Room lighting was typically Indonesian - limited and low power. The bed was rock hard (which I like). Breakfast was typically Asian and westerners could find something for their needs. The staff were friendly and cooperative. Some spoke English. The hotel is conveniently located for tourism and access to food but its lack of facilities, maintenance and cleaning does not justify its continued support.

      Reviewed August 02, 2018

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      5.2
      Azhar from Indonesia
      Group
      Superior Room
      Stayed 2 nights in January 2017

      Simple hotel at a good location”

      This hotel is centrally located in the beautiful city of Bukittinggi in West Sumatra. The rooms are very simple, but clean. Breakfast is sufficient for the local standard. The hotel staff is friendly and quite helpful. This hotel offers a fairly good value for money, if you are mainly interested to have a clean and cheap place to stay in the town centre.

      Reviewed January 31, 2017

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      8.0
      Excellent
      SELAMAT from Malaysia
      Family with young children
      Stayed 2 nights in January 2012

      Great location for a family and lovely staffs”

      Their Staffs are so genials & courteous

      As one family with young childrens, the location is really strategic since it is very near with the Kebun Binatang. We went there for 2 days... The only thing that this hotel needs to improve is to provide the public water coolant at the lobby. but, we will come here again with the relatives to stay here...

      Reviewed January 11, 2012

      See room deals

      6.7
      Good
      Jose from Spain
      Family with young children
      Stayed 1 night in January 2013

      Back to the 70s”

      Location

      its like a hotel in the 70s. it seems it has been build in the 70s and no maintenance has been made since then! crazy old and ugly. the food is ok for its category, the location excellence, the staff friendly and competence. but please: spend some money and refurbish a little the rooms, at list if you book with agoda you can expect the worst rooms. if you travel with family, like i did, something i liked is that you can get 2 rooms with connecting door, very convenient when traveling with kids. yeah, i almost forget! be aware of the time if you want to take shower, there is limited period of time for hot water, one in the morning and one in the night, you can get a "fresh" surprise if you want to get shower out of that schedule.

      Reviewed February 10, 2013

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      6.3
      Good
      Siew from Malaysia
      Couple
      Stayed 3 nights in September 2014

      Inexpensive but its age is showing”

      Inexpensive, OKish breakfast buffet, helpful staff

      The most notable feature of the hotel hits you when you least want it to. We were prepared however and went on a night hike up a volcano. Given the ubiquity of these institutions in the town, it would probably have been impossible to get around this otherwise unless you booked yourself into one of the newer, swankier establishments and they had double glazing. The hotel is located about 10 from Jalan Veteran where most of the action seems to be. The hotel's age is showing and some of furniture is falling to bits, though cleanliness overall is OK. The hotel lays on a substantial breakfast buffet and the staff are attentive and gracious.

      Reviewed November 20, 2014

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      5.7
      Noraini from Malaysia
      Family with young children
      Stayed 2 nights in September 2014

      Cheap hotel, good location”

      location, price

      ok for short term stay. during our final day, only 1 room occupied, that is ours. So the breakfast was served in our room. Very good location as we can just walk to the zoo and fort de kock. Jam Gadang also within walking distance. However the balcony and the washroom floor were dirty and bit sticky. No kettle provided in the room so for us with small children has to ask from room service for hot water to prepare milk. Just ok for a cheap price hotel.

      Reviewed October 01, 2014

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      6.7
      Good
      ISMAIL from Malaysia
      Couple
      Stayed 2 nights in March 2012

      Good location but small rooms”

      Located on highland, best panoramic view

      We went in two couples rented two rooms for two nights. The room is quite small, not so clean or well maintained. For Second day of our stay until check out, the room was not cleaned up at all. The food for breakfast was fair and acceptable for budget hotel. Front staff very polite and helpful

      Reviewed April 05, 2012

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      6.7
      Good
      Isa from Malaysia
      Family with teens
      Stayed 2 nights in February 2012

      Hotel is good and staff are friendly”

      Near by the market

      even though the hotel located slightly not on the main road but it is so easy to reach. it is quite place and big restaurant available near by the hotel about 25 meters. breakfast is ok to the eastern standard but the menu is similar everyday. but if you need extra food, you still can go to nearby market or stalls available along the way to this hotel.

      Reviewed March 11, 2012

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      4.7
      Tanel from Estonia
      Solo traveler
      Stayed 2 nights in April 2013

      Centrally located, but not good value for money”

      Staff, location

      The hotel isn't bad but as every other commentator seems to agree the hotel rooms haven't been updated since the hotel was built, every piece of furniture seems to be from the 80s. The breakfast is alright, but there isn't much choice. There's no internet in the rooms and even though they say they have safety deposit boxes, they actually don't. The worst thing about the hotel isn't that it's outdated, but it's the noise. If you have a room facing the town centre there's noise from the street (cars & scooters) and you can look forward to a 5am call for prayer from two nearby mosques. I'm afraid I wouldn't recommend this hotel to my friends since it's definitely not worth the money.

      Reviewed April 23, 2013

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      7.3
      Very good
      ISMAIL from Malaysia
      Couple
      Stayed 2 nights in March 2012

      Strategic hotel but poor service”

      Hotel staff are helpful and friendly

      the room is small but ok for budget traveller like us. on the second day our room was not clean up. the towels and our bed sheet not replaced or tidy until we returned back in the evening. breakfast included but simple as only two choice menu but acceptable.

      Reviewed May 24, 2012

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      6.8
      Good
      Raja from Malaysia
      Family with teens
      Superior Room
      Stayed 2 nights in August 2016

      Budget Hotel in Bukittinggi”

      Very friendly staff but very noisy especially during bedtime (dogs shouting each other and motor vehicles). This hotel needs to refurbish for better accommodation.

      Reviewed August 24, 2016

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      5.7
      Kiang from Malaysia
      Group
      Stayed 2 nights in March 2014

      CLOSE TO SHOPPING AREA AND BUDGET HOTEL”

      CENTRALLY LOCATED, NEAR TO SHOPPING AREA, NEAR TO JAM GADING

      Overall was quite okay and clean but staf not that friendly and can't understand english. This hotel is not for good resting as there is a mosque nearby where they will wake you up early in the morning at 5am. Not only a short prayer but religious lectures for almost 30 minutes. Breakfast was limited choice but was ok for budget hotel.

      Reviewed March 19, 2014

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      5.2
      john from Australia
      Group
      Superior Room
      Stayed 1 night in July 2018

      Good location, grotty rooms.”

      The rooms are old and dusty. The plumbing in my room didn't work properly for the first three days. There is no ventilation (no fan, no vent) in the bathroom- unpleasant for me as a single occupant, would be awful for a couple. Not worth the money. The good location does not make up for the poor facilities. Agoda should take this hotel off their list of offerings.

      Reviewed August 02, 2018

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      10.0
      Exceptional
      YEW from Malaysia
      Business traveler
      Superior Room
      Stayed 1 night in September 2017

      Good and Recommended Hotel for budget traveller”

      Strategic location, nice staff and adequate facilities for budget traveller. Will come back again!

      Reviewed September 10, 2017

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      6.0
      Nyah from Malaysia
      Family with teens
      Stayed 2 nights in May 2013

      Not a pleasant stay but great location.”

      Location, great view of the city, not to much traffic.

      Nice location for a family vacation if travelling with small kids, but not to far from the city center. However, the condition of the room is quite dissapoiting for a superb location. The bed is quite old and making a squeaky noise even with the slightest move on bed. We initially have a problem with the hot water but is was quickly solved by the staff after making a complaint about it. The breakfast is quite distasteful. The restaurant is quite dirty and no staff to assist or monitor the guest. The tv have no remote control and the closet is quite dirty. Nonetheless, the mini zoo is easily reachable and far from the noise of the busy traffic.

      Reviewed May 13, 2013

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      7.2
      Very good
      Chee from Malaysia
      Business traveler
      Superior Room
      Stayed 2 nights in November 2016

      Just for a stay”

      Just a simple hotel with simple breakfast.

      Reviewed December 13, 2016

      See room deals

      5.2
      NORA from Malaysia
      Couple
      Superior Room
      Stayed 1 night in September 2016

      Old Hotel with Basic Facilities”

      No wifi available in the room (only at the hotel lobby). Female staff at front counter should be sent for CS training.

      Reviewed September 18, 2016

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      4.7
      Nazrul from Malaysia
      Family with young children
      Stayed 1 night in November 2015

      Location is incorrect”

      The view and breakfast food

      Actually i choose this hotel as location near by with Jam Gadang (Bukittingi Centerpoint). But it was incorrect... Hotel location quite far for Jam Gadang. If you bring your small kids it is difficult to walkway into.

      Reviewed November 30, 2015

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      12345
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