Hotel Big Splash
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6.0 Location score
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6.0Location
  • Air conditioning

  • Room service [24-hour]

  • Bar

  • Garden

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Verified traveler reviews

Agoda Reviews (6)

4.3

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Review score
based on 6 reviews
  • Cleanliness 4.0
  • Facilities 4.0
  • Location 6.0
  • Service 6.7
  • Value for money 3.7
Review score
based on 3 reviews
  • Cleanliness 4.0
  • Facilities 4.0
  • Location 6.0
  • Service 6.7
  • Value for money 3.3
Review score
based on 2 reviews
  • Cleanliness 5.0
  • Facilities 5.0
  • Location 7.0
  • Service 8.0
  • Value for money 5.0
Review score
based on 1 reviews
  • Cleanliness 2.0
  • Facilities 2.0
  • Location 4.0
  • Service 4.0
  • Value for money 2.0
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  • English

Room type
  • Deluxe A C Room
  • Super Deluxe Bathtub Room

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2.8
TEJAS from India
Group
Deluxe A C Room
Stayed 1 night in April 2017
Just Ok! Not worth for waht is charged”
Room are not very clean and amenities are so old that they do not function well. Food service is too slow. Some rooms give bad drainage odour. Not at all value for money that is charged.
Reviewed April 10, 2017
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8.8
Santosh from India
Family with young children
Deluxe A C Room
Stayed 1 night in February 2017
Better than expected”
I booked the hotel keeping in view the facility offered and its proximity to beach, my wife was a bit anxious about my choice after reading lots of negative reviews. It wasn’t difficult to locate, coming by road but the moment I turned my car to its narrow approach road, she turned furious oh crap! for this we are paying over 4k/night. But the entrance lobby was serene and front desk staff with smiling face, we were given good welcome drink and were taken to one room at 1st floor. The inside of the hotel was totally different what it looked from outside, nice and clean swimming pool, greenery all around, really nice place to be. I don’t know how people write misleading reviews; the pool was having children’s area clearly demarcated. The water slide was working and the hospitable staff obliged us by restarting it when the time was over. The room was big and clean, there were clean bead sheets and towels and toiletry was provided. AC, Flush, TV were all working properly (as against claimed by some negative reviews). We had booked breakfast at the locality, which was prepared well and we enjoyed it while sitting beside the pool. Overall it was a nice stay, the only complain was the noisy window AC, but that can’t be really called a complain amid the serene environment.
Reviewed February 13, 2017
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5.2
Abhisheka from India
Couple
Super Deluxe Bathtub Room
Stayed 1 night in December 2016
Good staff, but disappointing property for the tarriff that is charged.”
We had booked 2 Superior Deluxe Bathtub rooms from Dec.24, 2016 to Dec.26, 2016. This was my second visit to the property. Let me first mention the positives:- 1) The staff is very cordial and will go that extra mile to make the visitors comfortable.This is the saving grace. 2)The food is awesome. Now, the negatives: 1) I visited first in 1999, when Big Splash was a land markin Alibaug and staying in Big Splash would be considered lavish. During that time, most of the corporates were tied-up with Big Splash for stay of their Executives. With that mindset, I booked with Big Splash. Alas, I was disappointed the moment I entered. The property looked worn out and even the rooms (our rooms were supposedly the best, room numbers S4 and S5) that we had booked were in bad condition. 2) The paints are peeling out and also there is a strong smell in the rooms. 3) The flush tank in S5 was broken and not working properly. So I need not mention on this as anything I say further will be obnoxious. 4) Even the fixtures on the bathtub were not in great conditions as we really needed to put in efforts to use them. 5) They do not provide dental kits and shaving kits considering the high tariff that they have. 6) The space for parking is muddy and full of puddles 6) I think, in the present state, the rooms are over-priced. Please improve the standard so that the property is able to retain its old glory. Also, agoda should take up all the reviews with the concerned properties so that the quality is not compromised. Else, it puts a question mark on the capability of Agoda.
Reviewed December 27, 2016
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3.2
BALASUBRAMANIAN from India
Family with young children
Deluxe A C Room
Stayed 3 nights in October 2016
Such an awful hotel! So unclean, full of filth all over, water taps leaking, muddy black water, dirt”
The staff were however were nice but could not do anything to improve. We were told the property was under renovation,,but why did they offer rooms?
Reviewed November 03, 2016
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7.2
Lindsay from Australia
Couple
Deluxe A C Room
Stayed 2 nights in May 2016
Good pool, room satisfactory.”
The staff were friendly and helpful. They even cooked a special aubergine curry when asked. The hotel was handy for the beach and also the transport to the Mumbai ferry. Everyone visiting seemed happy and friendly, even sharing a special cake with us.
Reviewed May 10, 2016
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