Hotel Bijou
Superior Queen - Bed Hotel Bijou
Lobby Hotel Bijou
Lobby Hotel Bijou
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7.5
Very good
/10
(150 reviews)See what guests said
See map
8.6
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
Available
  • Rx Gallery20 m
  • Exit Theater40 m
  • Downtown80 m
  • Powell Street Subway Station140 m
  • San Francisco Convention & Visitors Bureau150 m
  • Nordstrom150 m
  • Bank of America170 m
  • Warfield170 m
  • DSW170 m
  • Powell and Market Cable Car Turnaround180 m
  • Free Wi-Fi

    Hotel Bijou

    111 MASON STREET,, San Francisco Downtown, San Francisco (CA), United States, 94102 - See map
    "It was the perfect location for the conference, while still being affordable and very clean, with a very friendly staff and reception."
    Wout - December 23, 2016
    Very good service
    7.8 rating for service
    Very good cleanliness
    7.4 rating for cleanliness
    • 180 meters to public transportation

    • Airport transfer

    • Located in heart of San Francisco (CA)

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    Property ranking|Compared to 1,908 San Francisco (CA) properties
    See all rankings
    Location score
    8.6/10
    Room comfort score
    7.4/10
    Value for money score
    7.4/10
    Service score
    7.8/10
    Better than
    96
    %
    of San Francisco (CA) properties
    Better than
    96
    %
    of San Francisco (CA) properties
    Better than
    94
    %
    of San Francisco (CA) properties
    Better than
    93
    %
    of San Francisco (CA) properties
    Value for money7.4
    Location rating8.6
    Nearest airportSan Francisco International Airport (SFO)
    Distance to airport18.8 km

    Rooms available at Hotel Bijou

    Superior Queen
    Superior Queen
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Superior Queen Room
    Superior Queen Room
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    • 1 queen bed
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    Double Run Of House
    Double Run Of House
    ...
      Enter dates to see prices
      Superior 2 Doubles
      Superior 2 Doubles
      ...
      • Shower
      • 2 double beds
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      Superior King
      Superior King
      ...
      • Shower
      • 1 king bed
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      Two Double Beds
      Two Double Beds
      ...
      • Shower
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      Two Double Beds
      Two Double Beds
      ...
      • Shower
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      Double Run Of House
      Double Run Of House
      ...
        Enter dates to see prices
        Family House
        Family House
        ...
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          Single Room
          Single Room
          ...
            Enter dates to see prices

            What people love about Hotel Bijou

            • 6.8
              Good
              Location

              "Great location, and walking distance to Cable Car, Powell St and information centre."

              Kylie

              |

              June 20, 2017

            • 9.2
              Exceptional

              "Coffee, hot water and assortment of teas around the clock at lobby."

              Nellie

              |

              September 2, 2017

            • 8.4
              Excellent
              Cleanliness

              "The hotel is affordable and clean."

              Delia

              |

              September 1, 2016

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            More about Hotel Bijou

            More about Hotel Bijou

            6.4
            Good

            "So the location being near transport is excellent."

            Kylie

            |

            September 17, 2017

            An overview

            The hotel is located in the heart of the San Francisco Union Square area and the San Francisco Financial District. There are links to the public transport network at Powell/ Market Street, which is about a 4-minute walk away and Westfield Shopping Center is also nearby. Guests are welcomed in the lobby with 24-hour reception, hotel safe and lift access, a TV lounge, a theatre, breakfast room, and Internet access.

            What they offer

            8.8
            Excellent
            Staff 

            "Nice staff ."

            HANDY H.

            |

            December 29, 2016

            Read more reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What to eat nearby

            American cuisine
            American cuisine
            Union Square Sports Bar
            30 m American, Bar, Pub
            Mikkeller Bar
            70 m American, Bar, Pub
            Barbary Coast
            70 m American, Cafe
            Asian cuisine
            Asian cuisine
            ANZU
            70 m Asian, Japanese, Sushi
            The Old Siam Thai Restaurant
            80 m Asian, Thai
            Kin Khao
            110 m Asian, Thai
            Cafe
            Cafe
            Blue Bottle Cafe
            260 m Cafe
            Nile cafe san francisco
            360 m Cafe
            mangos cafe
            380 m Cafe, Mexican

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

            Show less

            Some helpful facts

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            Announcements

            **PLEASE NOTE: Hotel accepts pets under 20 lbs. Charges may be applicable. Contact the hotel for prices. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

            Reviews of Hotel Bijou from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (150)Booking.com Reviews (162)
            7.5
            /
            10
            Cleanliness7.4
            Facilities6.2
            Location8.6
            Room comfort and quality7.4
            Service7.8
            Value for money7.4
            Rating
            9+ Exceptional (13)
            8-9 Excellent (26)
            7-8 Very Good (45)
            6-7 Good (27)
            <6 Below Expectation (15)
            Time of the year
            Mar - May (24)
            Jun - Aug (29)
            Sep - Nov (31)
            Dec - Feb (42)
            All languages
            All guests (150)
            All room types

            Show reviews that mention 

            Showing 126 verified guest comments
            12345
            8.8
            Excellent
            Soojin from South Korea
            Solo traveler
            Superior King
            Stayed 1 night in May 2019

            Great value hotel in the heart of SF”

            Got a fantastic deal for one night. The hotel is located right behind Parc 55 hotel on the border of Tenderloin. Very convenient location for shopping, sightseeing, dining etc., though homeless population outside the hotel is a bit of let down. but this is not too bad compared to the deep down Tenderloin. Another issue to mind would be noise level due to single glazed windows. Very friendly staff and clean property never the less.

            Reviewed May 08, 2019
            8.0
            Excellent
            Mee from Singapore
            Solo traveler
            Superior King
            Stayed 1 night in August 2018

            Very good”

            This is a like a boutique hotel, the room size is very small but extremely clean with beautiful design. However, it is located next to the road and the noise can be really bad. I’m not a light sleeper but I find this an issue as well. Also, there are lots of homeless people around the hotel and I was told not to walk around the hotel area at night.

            Reviewed September 08, 2018
            8.0
            Excellent
            yuen from Canada
            Couple
            Stayed 1 night in September 2013

            nice little hotel”

            great deco, comfortable room adn great location.

            everything was great, very avant grant deco, clean room, friendly staffs and great location. just one little thing i might need to mention, there was no air con in this hotel, during the day when the sun was up it could be quite hot, simply ask the staff to give u a fan.

            Reviewed September 16, 2013
            8.0
            Excellent
            Augustine from Malaysia
            Couple
            Superior Queen
            Stayed 4 nights in February 2013

            Great location”

            Clean room

            The hotel is a short walking distance to BART train station, Powell street tram terminal to Fisherman's Wharf, Bloomingdales and various shopping centre across the streets. You find many restaurants around this hotel. Great hotel in term of location.

            Reviewed February 28, 2013
            9.0
            Exceptional
            NUR-ASNI from Singapore
            Couple
            Superior Queen
            Stayed 4 nights in October 2011

            the most convenient location in downtown!”

            location

            - hotel is a walking distant away from the tram station and train station, making this one of the most convenient location to stay in downtown frisco. also within walking proximity: - shopping centres & department stores (e.g. macy's) - amenities (e.g. walgreens) - restaurants - chinatown - visitor centre - indian restaurants - hotel staff are super, super friendly and nice. they would genuinely want to try to accommodate to make your trip less stressful. - though at night, it may offer a different "scene" of the area. watch out for that~! - free wifi from lobby but not in room.

            Reviewed November 03, 2011
            8.0
            Excellent
            Stewart from United States
            Family with teens
            Double
            Stayed 2 nights in October 2018

            Nice Hotel. Great Location. Vile surroundings”

            The City of San Francisco seems to have abandoned the Union Square area to squalor, noise, dirt and poverty. Hotel Bijou is great, and I expect most of the local businesses are, but the whole are is full of homeless people. Their miserable plight, uncared for by the City, makes every journey intimidating for men, women and children. The streets here are filthy and uncleaned. Lorries and garbage collection run all night so there is no respite from noise. For shame, San Francisco. Your management of this town is a disgrace.

            Reviewed November 03, 2018
            9.6
            Exceptional
            Wout from United States
            Business traveler
            Stayed 6 nights in December 2016

            Excellent location”

            I stayed at Hotel Bijou while attending a conference at the Moscone Center. It was the perfect location for the conference, while still being affordable and very clean, with a very friendly staff and reception. The rooms are on the smaller side, but they are clean and perfectly fine for a week.

            Reviewed December 23, 2016
            8.4
            Excellent
            Delia from United States
            Business traveler
            Superior Queen
            Stayed 3 nights in August 2016

            My 3 night stay at Hotel Bijou. I would definately come back”

            The hotel is affordable and clean. Those are my two main concerns. The rooms are nicely decorated and there is a San Francisco movie theme throughout. The hotel also provides brown bag breakfasts which consist of an orange or apple, a pastry or bar and a bottle of water. Location is close to everything. Yes, there are a lot of homeless people inthe area, but that is common of most of Union Square. Close the windows and you won't hear the street noise any more. Hotel Bijou is a great value for your money in a city where everything is expensive.

            Reviewed September 01, 2016
            8.0
            Excellent
            Tyler from United States
            Couple
            Superior Queen
            Stayed 1 night in August 2016

            Very good”

            Bad area but excellent hotel. It is noisey but I didn't mind after staying out late. Excellent brunch spot called Farmer Brown's down the street and BART station very close. Personal bathroom was a big plus.

            Reviewed August 23, 2016
            5.7
            Nazarina from Malaysia
            Family with teens
            Stayed 4 nights in October 2015

            So, Not-So”

            Location near BART, Muni and Cable car, shopping, dining and Union Square

            The hotel located at the end of Tenderloin area where a lot of other hotels are located as well, a lot of homeless people and a bit dodgy and really smelly. No air-conditioner in the room as stated in the website. Room small, not a lot of space to move around No coffee making facilities in the room but they provide coffee and tea 24 hours at their Petite Theater in the lobby No breakfast provided, have to pay extra for it Staffs are not that friendly and do not smile at all except for the lovely lady Nannuate (if I'm not mistaken her name) and Eric Basically, if you can find a better hotel, please book elsewhere

            Reviewed October 28, 2015
            8.0
            Excellent
            Alex from Singapore
            Solo traveler
            Superior Queen
            Stayed 6 nights in January 2013

            Lovely hotel with very helpful service”

            Location, warm and friendly service and nice touch to the overall ambience of the hotel

            The front desk was attentive to my requests and ensured that they were addressed on the same day. They greet guests with a smile, are always willing to share local information on places to check out, from shopping and food to sightseeing locations. While I was there, I ordered some items online and had them sent to the hotel without a problem. I just had to drop by the front desk, verify my room number with them and pick up the items when they arrived. Great professionalism on their part!

            Reviewed January 25, 2013
            10.0
            Exceptional
            Natassia from Philippines
            Couple
            Superior Queen
            Stayed 3 nights in September 2012

            Great Location and helpful staffs”

            Very clean and near shopping area and restaurants

            We were very satisfied with our stay. The hotel is okay and worth the money. There were very bummers outside the hotel and we can hear the noise outside our room. But overall, we love our stay in this hotel.

            Reviewed January 23, 2013
            9.0
            Exceptional
            Hsin from Taiwan
            Solo traveler
            Superior Queen
            Stayed 5 nights in December 2012

            Good service and excellent location”

            Location

            Hotel Bijou, very close to the Powell Station and the Union Square, is a good choice for a visitor who is in need of covenient transporation and lots of dining and shopping choices. The staffs are very helpful, and the room is spacious regardinf for the price and this expensivce location. I stayed for 5 nights there, and my room is just facing the street. A few traffic noise was heard especillay noticed in the early morning, but it would not bother me at all.

            Reviewed January 16, 2013
            9.3
            Exceptional
            WENDY from Australia
            Couple
            Superior Queen
            Stayed 3 nights in January 2013

            Fantastic Location Large clean rooms”

            location, size, friendly

            We had a fantastic stay at Hotel Bijou. We wanted to be close to downtown Union Square so we could walk anywhere or to a tram line. That is exactly what we go. So close and easy to explore the city. Large clean rooms which had all we needed. Friendly staff just topped it off. Would definately recommend

            Reviewed January 12, 2013
            8.0
            Excellent
            Jana from United States
            Group
            Stayed 1 night in December 2012

            Great location, helpful staff”

            Great location, attractive lobby area, evening movies, continential breckfast, near the bart, wifi

            Great location is the long suit trumps. The room I had was small but workable. All the other positives were extras to the location, in my opinion. It's always a pleasure to spend some time in downtown San Francisco. I would be happy to stay there again.

            Reviewed December 12, 2012
            6.3
            Good
            wendy from Singapore
            Couple
            Superior Queen
            Stayed 1 night in October 2012

            Simple hotel”

            Nothing.

            This hotel was ok, however there were a lot of homeless people are the hotel. Even had one who was a little drunk that sat at the hotel lobby. Went to the back lane and u would see a lot more of these folks. Tey are harmless but you may tend to worry ESP they are mainly drunk.

            Reviewed November 17, 2012
            8.3
            Excellent
            Stefanie from Canada
            Couple
            Superior Queen
            Stayed 5 nights in October 2012

            Good value hotel in central location”

            Comfortable room, central location

            Staff very helpful and friendly, good central location, homeless people around made us a bit uneasy but were somewhat entertaining too, room was dated but clean and a good size with a comfortable bed and good shower, might be hot in the summer as no air con but we cooled off our room at the end of every day by opening the window for a while, wifi didn't quite reach our room so we had to sit in the hall to use it which was kind of frustrating.

            Reviewed November 08, 2012
            6.7
            Good
            Casey from United States
            Solo traveler
            Superior Queen
            Stayed 5 nights in October 2012

            Simple hotel with a good location”

            Close to downtown area, no complaint about room size and features, free wireless

            A good hotel for those not concerned with staying in a fancy place. Breakfast buffet offered for around $7 (nothing special), with tea and coffee always available. Voices traveled pretty well through the air duct in the bathroom from other room as I could hear others while I was in the bathroom. I didn't spend much time in the hotel, so it worked fine for me. Front desk staff were friendly. I didn't have maids clean my room at all during my stay so I can't comment on that service.

            Reviewed November 04, 2012
            9.0
            Exceptional
            Julie from United States
            Couple
            Superior Queen
            Stayed 2 nights in September 2012

            Perfect yet not so perfect location”

            location, cozy room

            This was the first time my boyfriend had visited San Francisco and I wanted to book a hotel in the city but convenient since we didn't have a car. This hotel was a short block from the Bart/Muni stations and Cable Car stop. Lots of shops and restaurants around the area, very lively if that's what you like. But I was hesitant since I read a lot of negative reviews about the area. It's true...turn around the corner and there's homeless people, drug addicts, and fighting going on. It didn't bother us but some of the homeless are kind of forward. Just don't be rude or confrontational. Most of the time, we just walked by and didn't make eye contact. We stayed in Rm 403 (corner room in front) which allowed a lot of noise in but we didn't mind. Front desk staff was great except for an older Caucasion women who wasn't very friendly but not mean. Overall, I would totally come back.

            Reviewed September 13, 2012
            8.7
            Excellent
            Wenqi from Singapore
            Group
            Stayed 6 nights in August 2012

            Great location”

            location, friendly staff

            The location of this hotel is excellent. Close to the BART station as well as other attractions. The homeless people seen hanging around the hotel did not bother me at all. For those light sleepers, you may wish to consider bringing along earplugs. Counter staff were friendly and helpful. Other than that, it was a good stay.

            Reviewed August 27, 2012
            12345
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            Hotel Bijou
            |Very good 7.5
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            • Excellent location
            • Union Square
            • Powell Street Subway Station is within 0.14 km