Wonderful stay at Bintan Hotel Nirwana”

We were a group of 5 French girls working in Singapore and wanting a low cost trip for Good Friday. We had a wonderful stay at Bintan Hotel Nirwana ! Firstly, the hotel will arrange free transportation for you when arriving at Tanjung Pinang harbour (and yes they will wait for you if the ferry is late). Then, the location of the hotel is good if like us you want to have a local experience. People in the street are not used to see group of Europeans and they were very welcoming. We really enjoyed interacting with them. If you want to get a taste of the nightlife there, the Dope Club is located around 10 minutes walking from the hotel. We had lot of fun dancing all night long with locals, Regarding the hotel itself, the rooms are big and clean. Breakfast was very good with lot of choices ! Really we don't understand the negative reviews. Lot of improvement must have been made... We ate very well and when we ask for more bread, the staff went to buy some more for us. The guys at the reception arranged transportation on Saturday afternoon to go to a beautiful beach around 45min away and we finished the day with some time at the spa (you have discount if you stay at the hotel), the spa girls were really sweet ! All the hotel staff was super friendly and welcoming. Rarely in our lives we have been treated this well ! We will certainly recommend this place and maybe come back for another weekend. Thank you Hotel Bintan Nirwana !

A great place to experience Bintan”

I've been to Hotel Bintan Nirwana twice now and will probably be going back again. A group of friends and I were looking for an inexpensive weekend get away from Singapore and we hit a gold mine. This is not a fancy tourist resort on a private golf course, it's much better. The location of the hotel is a bit off the beaten path which brings you into more of the local community with delicious street food, restaurants, and nearby spas. The staff here is so incredibly friendly and helpful, they are the main reason I'm taking the time to write a review and have recommended this hotel to everyone in Singapore I know. They were able to set us up with spa reservations, dinner reservations, shuttles, rides, directions, suggestions on places to visit, just about everything I could ask for and more. The facilities are nice and clean, but the staff and owner going out of their way to make sure your experience in Bintan is enjoyable would be the main reason to stay here. Breakfast was included with the stay, and was pretty good, but the food down the road is not to be missed. If you're looking for an fun, relaxing, and inexpensive weekend away from Singapore...come here.

Nice & Clean Budget Hotel”

The hotel is definitely a good value for money near Bintan paradise spa, a famous spa in bintan. Free shuttle to and from the ferry terminal (call hotel upon arrival to advise). Offers tour services which is affordable and shuttle service for pick up to areas within the city at a minimum fee. Great breakfast even if the room rate is value for money. The room is spacious. The hotel has also its own spa downstairs which is convenient for guests. The hotel is Highly recommend.

Excellent service and very friendly staff”

Our stay at Hotel Bintan Nirwana was pleasant. The staff were very friendly even those who did not speak English. The only problem was the dirty water coming out for some time over our sink faucet and shower. We had to take showers for a day in the other room that we booked.

A Good Modern Hotel”

If you are around Bintan Island and end up in Tanjun Pinang I recommend this hotel, its modern, clean and spacious rooms,. Avoid to get a room facing the main road it can be a bit noisy when the traffic starts. There are no lift in the hotel you have to ask the staff to help you to carry up your luggage. Its a hotel to take a good rest and move on.

Decent Hotel with a Great Spa”

We enjoyed our stay at Hotel Bintan Nirwana. The room was clean, everything worked. All in all, it was good value for the money. The only disappointment was the breakfast which was more local style. Eggs served upon request but essentially raw as they are only soaked in hot water for a few minutes. There is a decent local restaurant down the road on the opposite side of the road as you head back to the town center. A little farther on the same side is a simple shop where you can get a massage for 80,000. Perhaps the nicest discovery was the spa in the hotel itself. With their promotions, the 1.5 hour massage was good value at 104,000 and the staff was excellent.

Hotel was definitely better than what I expected”

Hotel was clean and just a short ride away from the ferry terminal, room rates were more than reasonable and I was shocked at the size of the room (I could've held an entire party in there). Overall, a really nice place and I would definitely recommend it to anyone to stay there if they wish to visit Tanjungpinang.

Memorable Stay”

Our ferry was an hour delayed. Surprised to see the hotel representative waited to receive us. Hotel was 10 mins drive from terminal. The room was ready and could occupy immediately. There is no lift but its ok as there are only 3 floor. The rooms facing the road side could be little noisy during the night but did not disturb our sleep. The massage center was fantastic. The price was very less and even was offered 30% discount. Morning breakfast was kind of ok. Limited dishes. And most of them were not HOT. The hotel had a wonderful view from the terrace. There is no swimming pool but the bath tub in the suite rooms compensated our kids. Overall we had a pleasant stay and was more than our expectation. Will definitely recommend and come again....!!!

Descent and the staff are very friendly”

Our 2 night stay in this hotel is OK. The staffs are very friendly. Trying their very best to speak English. A small restaurant and cheap spa are nearby. The food is descent but not delicious. The food on the the 2 breakfast we have is the same. There is a free service from and to Tanjong Pinang port. If ever I will be coming back to Bintan I will choose this hotel again.

Staff- Always with a smile ”

I love the way the staff always had smile. Also they gave us necessary information to roam around Bintan . And not to forget , they even arranged a pickup and drop from the ferry terminal to the hotel . Great Thanks . Vijay

Good stay”

Hotel staff were friendly and hotel rooms were big and quite clean. Surprised with the breakfast spread for the hotel price we paid. Tried the in-house massage service and the service was superb, especially with the great discount give for guest that booked their stay through Agoda. Got a few good massage parlours within walking distance too. Will stay again in our next trip.

quick wifi, nice staffs ”

Nothing to do in bintan. The pier is a bit far from the hotel, but hotel staffs very helpful and free pick-up.

A clean & safe Budget Hotel”

Location is not too far from Ferry Terminal and town although transport is needed. Hotel can arrange transport to malls,markets & seafood restaurant at a fee on per trip or 6hours block basis. No lift but spacious rooms and provision of daily complimentary water, shampoo and bath foams. Very basic daily breakfast of fried noodles, rice, porridge, toasts, eggs and drinks are provided. WiFI connection was good in the room and thoughout the whole hotel. The Hotel has its own Spa service...the therapists were very skillful and professional. Discounts were given to house guests. Very impresssed with Spa service and would be top of my favourite Spa lists now. A clean Indonesian cafe with free wifi just mins across the hotel serving freshly cooked indo food. Rimba supermarket and 999 Pasar Malam is a short walk away. I highly recommend this hotel especially the Spa and would definitely returned to stay there.

Great little hotel”

A great little hotel in Tanjung Pinang. The price was incredibly affordable and it was quite close to the ferry terminal as well. Whenever we needed to go anywhere the staff was always willing to drive us around at very reasonable cost (although the drivers would usually play some pretty awful techno music on the way, lol). The staff all spoke a decent level of English and everything was excellent.

Clean, simple, no-frills, Excellent service”

It being a last minute booking, we were surprised at the deal we got. At an affordable cost, we were centrally located and we got the city view room, which was spacious and clean. The highlight was the staff who were very helpful with helping us find transport and recommend good eats. They also helped us to book spa at other places as we can't converse in local Bahasa. They are opening their spa soon. For anyone looking for cheap, accessible, clean stay with friendly concierge staff.

Good Location”

The hotel is relatively new and quite close to the shopping areas in Tanjung Pinang, and it is also just a short walk away from Rimba supermarket and 999 Pasar Malam. The rooms are quite big and spacious. Suites have a bath tub and mini fridge, while a standard rooms do not. The shower was a bit of a problem and the water for the tub was hot but when it was routed to the shower head, it couldn't get hot enough. Try to get the second floor as there is no elevator, and there is a outdoor cafe on the second floor that is great just to spot stars in the night sky. Room came with breakfast and a free 30-minute massage. The breakfast had a really small selection of fried noodles, fried rice, porridge, toast and eggs along with drinks.

Comfort Room, good price”

We book suite room. I't was spacious with King bed, very comfortable with the price we pay. Location wise, cannot commend cause most of the time we are using hotel transport but not free okay. Breakfast nothing special, beehoon, plain rise and bread. Restaurant at ground floor, but kitchen at 4th floor. Need to wait at half an hour for your order to arrive if you dinning there. Staff was excellence, always helpful and attend to your query. Overall, we have a very nice stay there, sure will come back here again.

Short but quite comfortable stay”

It was a quite great stay. We enjoyed the massage service. Breakfast was okay. The hotel is new so the Room was clean and tidy. The hotel is not far from the city center, in fact, it was quite near to the night food hawker market, which I think is the best night food hawker market in Southeast Asia :) The room price was also very cheap for such hotel. The only thing I don't like about this hotel is the quality of the pillow. The pillow was kinda hard.

Relax Getaway”

I was suprised to find the hotel fully book even on non public holiday.It means the hotel is well known even though new. Room was clean and spacious exept for the smell in the toilet. As I stayed in the suite I was taken aback the hotel does not have an elevator. Interior was nice but if there is a lift would be better. Guests should be informed when there's free transport from ferry terminal upon arrival. On overall experience I will return to this hotel.

Very good service. Directly active if something's ”

Pleasant stay. Will stay again there when I'm in Bintan.