Hotel Bintan Nirwana Reviews

Cons : wifi slow, no password, sharing with all hotel guest - kettle very slow.. Took alot of time to boil water.. The wire is short.. Need to use it using plague beside the bed Which is dangerous for guest with kids and baby Pros : staff friendly, food eventhough less choice but the taste is good, room clean, big and comfortable

Value for money, good place to rest for a short trip

Sufficient Carpark Near to supermarket No Lift

Satisfying!!! Easy to find food, laundry and easy access to city center. Best option for budget hotel!!

Value for money

Will be back again

Staff friendly. 3rd time visit ! Good !

Value for money

should have a hairdryer

Breakfast was basic, room was ok overall, lighting rather dark especially at night

The price I paid, shouldn't be complaining much. But hotel has no lift, standard room no window. Breakfast is boring, staff don't smile, don't greet. I previously stayed the deluxe room, was much better. The only consolation will be their Spa in the basement, price is reasonable.

Before room rate is $23, but this time room rate is $27+.

Nice foodstalls nearby, strong wi-fi

Reasonable fee & cost

I got deluxe room number 208, room is spacious. However aircon not working even aftet we on for 4 hours, seems like they never service the aircon for longtime. Also the towel is smelly due to very old. Breakfast just so so.

Got a room in the basement, no windows and was absolutely depressing. No frills hotel though, so for the price, not much to complain.

overall this hotel is good, however, a little bit difficult to find meals

Nice value for money.. clean enough, tasty breakfast, not much selection but tasty..

Is clean, near city,

Hotel staff were friendly and hotel rooms were big and quite clean. Surprised with the breakfast spread for the hotel price we paid. Tried the in-house massage service and the service was superb, especially with the great discount give for guest that booked their stay through Agoda. Got a few good massage parlours within walking distance too. Will stay again in our next trip.

We were a group of 5 French girls working in Singapore and wanting a low cost trip for Good Friday. We had a wonderful stay at Bintan Hotel Nirwana ! Firstly, the hotel will arrange free transportation for you when arriving at Tanjung Pinang harbour (and yes they will wait for you if the ferry is late). Then, the location of the hotel is good if like us you want to have a local experience. People in the street are not used to see group of Europeans and they were very welcoming. We really enjoyed interacting with them. If you want to get a taste of the nightlife there, the Dope Club is located around 10 minutes walking from the hotel. We had lot of fun dancing all night long with locals, Regarding the hotel itself, the rooms are big and clean. Breakfast was very good with lot of choices ! Really we don't understand the negative reviews. Lot of improvement must have been made... We ate very well and when we ask for more bread, the staff went to buy some more for us. The guys at the reception arranged transportation on Saturday afternoon to go to a beautiful beach around 45min away and we finished the day with some time at the spa (you have discount if you stay at the hotel), the spa girls were really sweet ! All the hotel staff was super friendly and welcoming. Rarely in our lives we have been treated this well ! We will certainly recommend this place and maybe come back for another weekend. Thank you Hotel Bintan Nirwana !

Good value for money and helpful staff

The location was slightly far from the tanjung pinang main town. Staff was quite friendly and willing to help if needed. but facilities need to be maintain and upgrade. the heater was not function, even the valve was open half at hot water side, but the water was still cold.

Near to massage, spa, harbour.

Great hotel value for money, clean and friendly staff

in between the ferry terminal and the city.

Need prepare aircon and bathroom equipments

The hotel had sent someone to fetch us from the ferry terminal for free and the staff were really friendly. Try the spa if you have time and the the breakfast had been a pleasant one. Location is central and there is a supermarket and a lot of food options nearby which made it a great location! :)

Spa available. Clean room and fast check in.

the room is big but no ventilation

Cheaper and clean

The Place is nice, Morning Breakfast don't have much option, Friendly Staff

ROOMS CLEAN, BREAKFAST NOT GOOD

room not too clean. the window blind have hole

Comfortable bed, friendly staff n spa massage available in the hotel.

Friendly staff and helpful. Had some issues where we needed to go to hospital in middle of the night where the hotel provided us a staff to go with us and made all the translations and process smooth at the hospital

I requested for an extra bed, but decided to add one more bed after we check-in to accommodate 4 of us in a room. Paid on the spot. The staff were very prompt and set up the bed in just a few minutes. I would recommend travelers to travel out to the city for breakfast. The breakfast was limited and not good enough, compared to the various shops in city. I would stay here again for my next trip.

near Ferry terminal. and lots of local food around.

Best hotel

Best hotel

nice place and helpful staff

all good but only the location not so good

As this my 1st vacation this resort is goof to chill n njoy the holiday even is a long way tru journey to the destination need well plan your groceries as the food there were x and also the beach club cabana were chill n cosy just opposite the beach activities were all there were xxx but is worth the money pleasent trip n njoy will go again in nrdt future brach lifestyle n a budget gateaway same like bali

The location of the hotel is good especially that it's located within walking distance to a nice massage place. Breakfast was mediocre, everything else was just basic.

Give more promo's

Near to spa and massage centre. Fast check in and check out. Comfortable bed.

It's a great hotel at a prime location. The hotel provides free transport in a private car from and to the ferry terminal. The hotel is about 10 mins away from the ferry terminal by the car ride. It is easy to get anywhere from the hotel. The hotel staff are really friendly. They're willing to help guests all the way. Breakfast has limited choices but overall, it's a good stay. Worth staying!

Breakfast buffet was very bad. Good location for exploring town. Cheap price.

Value for money Lacking in a little for facility. Friendly and helpful staff

Spa available Fast check in check out Friendly staff